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Firefox update failed. reason unknown

I keep getting the message "update failed. reason unknow" and always have to install updates manually despite my settings (see attachments). How can I get Firefox to upda… (read more)

I keep getting the message "update failed. reason unknow" and always have to install updates manually despite my settings (see attachments). How can I get Firefox to update automatically?

Asked by 5crambler 3 weeks ago

Last reply by FredMcD 3 weeks ago

Firefox needs a much better profile management system

The feedback page is useless and I don't see any way to contact Mozilla so this will probably go unviewed and be more of a rant but Firefox absolutely needs a much better… (read more)

The feedback page is useless and I don't see any way to contact Mozilla so this will probably go unviewed and be more of a rant but Firefox absolutely needs a much better profile management and back system. Particularly there should be a mandatory step to backup a current profile before updating. Today I updated Firefox not by choice, for some reason my PC decided that a single click was a double click. So the latest version created a brand new profile I assume because I already had Firefox open. I am beyond rage right now because I just spent the last half hour trying to find my correct profile in my user data because for some insane reason Firefox decided to create two new profiles.

I manually backed up my profile data but it's incredibly stupid that A) the profile naming is gibberish and B) I had to do that in the first place.8

Asked by njdev 1 month ago

Last reply by cor-el 1 month ago

  • Archived

Firefox update deleted profile

I sometimes receive notification that Fx can't update automatically and I need to download the update. Twice now, the update has deleted my profile on drive D, and replac… (read more)

I sometimes receive notification that Fx can't update automatically and I need to download the update. Twice now, the update has deleted my profile on drive D, and replacing it with a new one on the default C: drive. Settings, options, addons all GONE! I finally had to restore my entire system from a backup. What's going on and how can I prevent it happening again?

Asked by PD-Firefox 8 months ago

Last reply by cor-el 8 months ago

  • Archived

Firefox обновился в фоновом режиме и требует перезапуска. Хотя в настройках выбрано "Проверять наличие обновлений, но позволять вам решать, устанавливать ли их"

Браузер обновился сам, без предупреждения, проигнорировав мои настройки, и не позволяет продолжить работу без перезапуска. О найденном обновлении он сообщил относительно… (read more)

Браузер обновился сам, без предупреждения, проигнорировав мои настройки, и не позволяет продолжить работу без перезапуска. О найденном обновлении он сообщил относительно давно. Я его игнорировал, кажется, больше недели, потому что не хотел перезагружать несколько сотен вкладок. Компьютер всё это время был включен, а браузер оставался открыт. Вопроса, собственно, три: 1. Это баг или фича? 2. Если это фича, то как её отключить, чтобы такое не повторилось в будущем? 3. Можно ли что-то сделать сейчас, чтобы продолжить работу, не перезапуская браузер?

ОС - Linux mint. Firefox установлен НЕ из репозитория, а как отдельный deb пакет, скачанный с официального сайта Мозиллы. Версия 68.0.2 (64-битный).

Asked by Cryvage 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox updated and now all my bookmarks, passwords & history are gone - how do I get them back?

When I turned on my computer - firefox went into refresh. I didn't press anything - refresh just started all by itself. When it finished my desktop was gone. All my bo… (read more)

When I turned on my computer - firefox went into refresh. I didn't press anything - refresh just started all by itself. When it finished my desktop was gone. All my bookmarks, passwords, history - GONE. Like I'd downloaded a brand new copy of FF and had never used it before. Now how the hell do I get it all back??

Asked by mlski1 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Browser upgraded error mesage non functional

Last week FireFox auto upgraded. Since then the browser will not come up. Only this message does: XML Parsing Error: undefined entity Location: chrome://browser/content/… (read more)

Last week FireFox auto upgraded. Since then the browser will not come up. Only this message does:


XML Parsing Error: undefined entity Location: chrome://browser/content/browser.xul Line Number 53, Column 1:<window id="main-window" ^ </p>


You need to know as I am confident I am not alone in need for a resolution.

A Atkinson

Asked by aawisc 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

The Update deletes my settings and extentensions.

Hi. I've been a loyal user to Mozilla Firefox for many years now. My concern is whenever I updated the browser from the past, It deletes my settings and extensions. That'… (read more)

Hi. I've been a loyal user to Mozilla Firefox for many years now. My concern is whenever I updated the browser from the past, It deletes my settings and extensions. That's whats keeping me from updating it for quite sometime now. So Im simply afraid to do it. For example. Part of my research entails an extension that downloads and converts from a video site. After an update this is removed. I have to re-install everytime. I so got tired of this. Its so annoying everytime it asks for updating, I have to opt out. Is there some way I can update this without messing up my settings? Has Mozilla already worked out a version without messing with my settings? Thank you for the help.

Asked by Rafaxb 2 years ago

Last reply by WestEnd 2 years ago

  • Archived

Please stop releasing time-wasting updates so often

I love Firefox but updates are becoming annoying to the point of me not wanting to use it anymore. It's bad enough there are so many updates, and it's bad enough that we … (read more)

I love Firefox but updates are becoming annoying to the point of me not wanting to use it anymore.

It's bad enough there are so many updates, and it's bad enough that we have to mess about with CSS to customize Firefox, but having to redo the hard-gained custom CSS regularly leaves me speechless.

The CSS may be obvious to you folks, but for anyone not knowing the browser structure it's a time-consuming nightmare.

Rather than coming up with fancy new features a lot of people may not need anyway, please first make it more usable by adding options for features such as the tabs position and adjust the CSS behind the scenes.

Asked by RickB12 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

How do I get Firefux ver 64 to STOP asking me about updates. The choice "never update" is gone.

Every time an update is published, a real risk exists an add-on won't work any more. Multirow Bookmarks is an example. In Firefux rel 64, the "never update" CHOICE for… (read more)

Every time an update is published, a real risk exists an add-on won't work any more. Multirow Bookmarks is an example. In Firefux rel 64, the "never update" CHOICE for users is GONE. Mozilla just a little self-righteous there, maybe? I've used Firefox exclusively since release of Windows 3.1 and bragged on them often, but this is deplorable. How do I remove the constant pestering to update?

Asked by UsernameRestrictionsAreStupid 2 years ago

Last reply by user633449 2 years ago

  • Archived

this version of firefox requires microsoft windows 7 x64 or newer

Hi, When I try download and install mozilla firefox it gives a prompt "This version of Firefox requires Microsoft Windows 7 x64 or newer". But the fact is that I'm instal… (read more)

Hi,

When I try download and install mozilla firefox it gives a prompt "This version of Firefox requires Microsoft Windows 7 x64 or newer". But the fact is that I'm installing it on a Win 7 64-bit environment and the firefox installer file is also 64-bit. I have verified the minimum system requirements for firefox installation and it meets the criteria. But still it doesn't allow me to install and gives the said prompt.

Tried various install files and no luck. When I try download it is the stub installer file that is available for latest versions. Refer the screenshot of the error.

Asked by vdas 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

I have a MacBookPro with OS 10.13.6. In System Preferences/Notifications I have unchecked everything regarding Firefox banners/alerts, etc. But I still get a 2"

I have a MacBookPro with OS 10.13.6. In System Preferences/Notifications I have unchecked everything regarding Firefox banners/alerts, etc. But I still get a 2" x 3" pop-… (read more)

I have a MacBookPro with OS 10.13.6. In System Preferences/Notifications I have unchecked everything regarding Firefox banners/alerts, etc. But I still get a 2" x 3" pop-up in the upper right-hand corner of my screen, with "A new Firefox update is available." I don't want this reminder--I will check for update at my convenience. This is a real nuisance--how do I stop it?

Asked by williamodom 2 years ago

Last reply by user633449 2 years ago

  • Archived

Latest update won’t install

Hi, I can’t install the latest Firefox update (63.0.3). For some reason, every time I launch the bowser it looks as though the update is installing, but when I check manu… (read more)

Hi, I can’t install the latest Firefox update (63.0.3). For some reason, every time I launch the bowser it looks as though the update is installing, but when I check manually, it’s still not updated and the process repeats itself.

If it helps, I’m using Windows 10. (I’ve already tried clearing my cache.)

Asked by Audrey1981 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

update firefox with deepfreeze installed

I have 90 public computers that are frozen and will not keep Firefox updates once they are frozen. I can use a batch file to update Firefox. Does anyone know of a Batch f… (read more)

I have 90 public computers that are frozen and will not keep Firefox updates once they are frozen. I can use a batch file to update Firefox. Does anyone know of a Batch file i can use that will work to update Firefox. Public Computers have Windows 7 and Windows 10 installed though I am working on updating the Operating systems to Windows 10. All are 64bit versions. Thanks

Asked by BillCoffey 2 years ago

Last reply by user633449 2 years ago

  • Archived

Every update Firefox tells me to download a fresh copy. How to fix this?

On this computer I'm using, every single time there's a new firefox update, it always seems to fail the auto installation process for the update and it prompts me to down… (read more)

On this computer I'm using, every single time there's a new firefox update, it always seems to fail the auto installation process for the update and it prompts me to download a fresh copy of firefox. This bothers me a lot, because I can't just let it do it all for me for some reason and have it nice and updated the next time I want to use the browser. I always need to it manually. I don't need to do this on my other computer either, which bothers me even more, because I have no problems with firefox updates on my laptop, but on my main PC it'll keep going with these problems. This has been going on for quite a while and I don't know how to fix this.

Asked by Chairwheel 2 years ago

Last reply by WestEnd 2 years ago

  • Archived

Why does firefox continue to auto update when I have it set to let me decide when to do the update?

I have mozilla set to notify me when an update is ready but I just watched it update with no input from me. example: [no input] Double click on the Firefox icon on the de… (read more)

I have mozilla set to notify me when an update is ready but I just watched it update with no input from me.

example: [no input] Double click on the Firefox icon on the desktop and it says wait while we install the latest update. Then the little updater box with the progress bar opens showing update in progress. I DID NOT OK AN UPDATE!

How can I rely on software that does not follow settings? I am using Win 10 and the most current {NOW) firefox thanks to it updating without my permission. This is also why I now use Chrome as my default browser.

Asked by jrfoleyjr 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox updates reset settings

Every time Firefox does an automatic update, it resets all of my options back to its defaults. This includes whether to restore last session as well as themes. How can I … (read more)

Every time Firefox does an automatic update, it resets all of my options back to its defaults. This includes whether to restore last session as well as themes. How can I stop Firefox updates from essentially resetting the browser when it updates?

Asked by fgsfds 2 years ago

Last reply by FredMcD 2 years ago