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Lost Contacts

My previous post seems to have disappeared, so will try again. I am 85 years old and have been using Thunderbird fo over 15 years with out any problems. Afew days ago I … (read more)

My previous post seems to have disappeared, so will try again. I am 85 years old and have been using Thunderbird fo over 15 years with out any problems. Afew days ago I tried to send an e-mail and didn't have any "Send" button. In trying fix, I some how deleted my contacts sidebar. I sill have my addresses book. I have tried everything to retrieve them but no luck. I tried removing Thunderbird and reinstall, but it comes back the same. I would appreciate an guidance in trying to resolve my problem. Thank You

Asked by Gerald Woldt 2 months ago

Last reply by James 1 month ago

Conflict between Firefox and Thunderbird

Each time I open Thunderbird, Firefox randomly switches to another window. When I set Firefox back to the proper window, Thunderbird closes. Using Windows 11, Firefox 13… (read more)

Each time I open Thunderbird, Firefox randomly switches to another window. When I set Firefox back to the proper window, Thunderbird closes.

Using Windows 11, Firefox 130.0.1 and Thunderbird 128.2.3esr.

I suspect the problem is with the latest release of Thunderbird. I want to install the older Thunderbird 115.10.1, but I did not find an easy way to do that.

Asked by ChrisVS 4 months ago

Last reply by jonzn4SUSE 4 months ago

  • Archived

Accidentally closed Thunderbird and can't restart it again.

After accidentally closing Thunderbird, two message I was working on were still open. I went to Windows Start and clicked on Thunderbird and it opened but neither of my … (read more)

After accidentally closing Thunderbird, two message I was working on were still open.

I went to Windows Start and clicked on Thunderbird and it opened but neither of my two email accounts were shown. I was able to get to Support by clicking on Help in one of the messages.

I tried "Set Up Your Existing Email Address" and received the message "Configuration found in Mozilla ISP database." When I clicked on "Done", the message "Incoming server already exists."

Available configurations IMAP Keep your folders and emails synced on your server Incoming IMAP I SSL/TLS imap.gmail.com

Outgoing SMTP I SSL/TLS smtp.gmail.com @ Username waynestiefvater@gmail.com

When I click on "Account Setting", a screen appears that shows the accounts for both of my email addresses, and the settings appear to be as I remember them. Everything seems to be fine but Thunderbird simply won't load with my two email accounts.

A week or so ago I had to delete all of the Cookies on my computer to get another program to work. I don't know if the Cookies possibly needed for Thunderbird to load were deleted and that might be the problem.

It shouldn't be the cause of the problems I'm having now, but the Profile for Thunderbird is at the root of the C: directory: C:\0-FFox\Profiles. That was done to shorten the length of the file addresses.

Many thanks! I really appreciate your help! I use email a lot every day and I hope the fix will be simple!

Asked by westief 1 year ago

Last reply by jonzn4SUSE 1 year ago