Firefox Support Forum

Hi, Since a few days I have a concern : The Firefox window is surrounded by a thin golden yellow line. In full screen mode or not, that's always visible. I searched the web but couldn't find any conclusive solution. If you know please tell me :) It really annoys me :) Thank you.

I am running Firefox on Mint Debian edition, I find the Youtube playback very low volume preset at about 1/4 of max, I try set it to the max but it returned the same after restart. I start FF in trouble shooting mode to disable theme and extension but didn't change thing, I remove and reinstall FF also did not help. I find something strange that, on the Help menu it said the updates disabled by system administrator but I did not do that, it is now on 116.0 64bits, any comment ?

Ubuntu is pushing snaps. However, I am not sure whether snap affects performance and other things. What is the advantage of snap for Firefox? Better security? Avoiding potential library conflicts? I don't think there is any conflict with the regular Firefox deb package. Moreover, the current snap Firefox gives me errors on Ubuntu 22.04. Gtk-Message: 15:49:48.484: Failed to load module "xapp-gtk3-module" Gtk-Message: 15:49:48.486: Failed to load module "appmenu-gtk-module" Gtk-Message: 15:49:49.153: Failed to load module "canberra-gtk-module"

Gtk-Message: 15:49:49.250: Failed to load module "canberra-gtk-module"

When I open Firefox I get a message telling me "Failed to read configuration file. Please contact system administrator". When I click OK Firefox opens normally and seems to be fine. Not sure what is going on here. Any ideas why this is happening and how to get rid of it?

Windows 10 64-bit Firefox 115.3.1 64-bit

Any assistance will be greatly appreciated. Thanks

i somehow can't find the 'mozilla' folder in 'appdata/roaming'. i was trying to open my profile folder but it displays the message saying that it's 'unavailable'. i digged in further into the problem and found out that i had no such mozilla folder in appdata. is there any way to fix this problem? or am i just missing something?

My browser could only display the standard system fonts (such as Microsoft YaHei and Consolas), but not the fonts I installed. I was getting 'Request for font "xxx" blocked at visibility level 2 (requires 3)' from the console on every website that tried to use my local fonts.

The problem appeared in obstacle removal mode, but didn't appear in the latest stable Firefox release.

Version: nightly 120.0a1(20231006152733) System: Windows 11 22H2 22621.2134

English is not my first language, so please forgive me if it doesn't make sense.

Selecting text on any page, there's no visual feedback of what is selected until mouse is released.

There's no feedback that selection starts when mouse button is pressed down, no visual feedback while moving the mouse with the button pressed and only upon releasing the button do I get to see the selection.

Selecting works fine in other browsers (chromium) and was working the other day before I did a fresh install of Ubuntu 22.04 (was using 20.04 before) wiping my previous Firefox. So this issue is on an almost vanilla Firefox version 104.0.2.

(Incidentally I can highlight that version number and only that version number in the about-box and I get continuous dynamic feedback of what part of the version number I highlight, but nowhere else in Firefox.)

I can't enable USB Devices on about:debugging setup page. I already installed ADB toolkit for MacOS, also I can see my device in ADB devices list: ``` ~% adb devices -l List of devices attached 013db356 device usb:336723968X product:OnePlus6T model:ONEPLUS_A6010 device:OnePlus6T transport_id:9 ```

On the device I've enabled "Remote debugging via USB". But when I click on "Enable USB Devices" button, nothing happens. I can see only "Updating..." message, then "Disabled" again.

Also no devices in the devices list, because USB Devices are disabled. "Refresh devices" does not make any changes.

For the recent past, the font size on FF tabs, url, bookmark bar, tabs and anything else to do with the actual FF program has a font so small that it is unreadable unless I use the W10 magnifier. I have spent hours, days and weeks trying everything I can find to increase the font size and nothing has worked. I am vision impaired and understand that everything cannot be adjusted to my needs BUT there are hundreds of postings on line by people with good vision complaining about the non adjustable font sizes. Does FF have any intentions on finding a fix for this? I am an avid user of FF but am at a point with my vision to where it is too problematic for me to continue using. If you cannot fix this issue then I must find a program that does not have this problem. It may very well be a conflict between FF and W10 but even that were the case, there are supposed to be a lot of intellingent individuals that should be able to remedy this situation. Please advise of your intentions as soon as possible in order that I may proceed with my plans. Sincerely, Ron Burnes

the certificate on my linksys lrt 214 router not recognized. used to be able with previous versions to bypass security with advanced tab no longer able to do this cannot use older versions of firefox to bypass. need to access web interface of router at 192.168.1.1 to upgrade certificate but cannot. linksys does not have a work around. please help

Howdy!

Whether I use Google or DuckDuckGo or FireFox, I get this message at the VitaCost.com website when searching for products. I can get to the website via http or https but this message stops me from ordering.

Access Denied You don't have permission to access "http://www.vitacost.com/Search.aspx?" on this server. Reference #18.94467b68.1660002130.7f6a9bb

Can any one give me a clue?

God Bless y'all for any help provided.

Irish Texan

Hi everyone,

I would like to change the order of Search Bar suggestions, if possible, because I find the "Firefox Suggest" section's results more relevant to what I usually look for.

Specifically, as shown in the image I attach, when I type, I get some suggestions, and then I can see the "Firefox Suggest" section. Is it possible to change the order and place it above the suggestions?

Thank you!

Dear Firefox Team, good morning.

I hope you are doing well and that you are all healthy.

Guys... while looking for a way to measure the performance of our site, we came across the Core Web Vitals (CWV) some time ago. These are Google KPIs for measuring the user experience on a page (https://web.dev/vitals/#core-web-vitals). Unfortunately, some of the KPIs (like the Largest Contentful Paint or Cumulative Layout Shift) are currently only accessible using Chrome and it's preformance API. That's a pity, because there are also many people using Firefox who visit our site... and it would be interesting to have such KPIs as well.

In an article by Cloudflare (https://developers.cloudflare.com/analytics/web-analytics/understanding-web-analytics/core-web-vitals/) we recently learned that Firefox is also planning to expose the metrics used in the CWV... only the "coming soon" from the article is a bit vague. That's why I'm contacting you to get some more information on that topic. Do you perhaps know whether the topic is planned and will be tackled this year?

Thank you for your attention. Best regards, Carlos

I can connect bluetooth devices to my SurfaceGo and successfully direct audio output to them using Chrome, Edge, or internal sound files. But in Firefox the audio only goes thru the internal speaker no matter which audio output device I select. Is there some setting I need to fix so that Firefox will speak to bluetooth devices?

Two days ago, my firefox browser started not restoring the previous sessions. I changed nothing in the configuration and I don't remember I had a crash. The option "Restore Previous Session" does not appear in the "3-bar menu > history" and it appears grayed in the History Firefox main menu.

What I've already tried or verified following the instructions of mozilla forum: 1) Settings > general > “Open previous windows and tabs” is checked as it always have been; I unchecked and and rechecked but nothing changed; 2) Settings > Privacy & Security > “remember history” is selected. Also tried to Settings > Privacy & Security > "Use custom settings for history" with "Always use Private Browsing mode" not checked. No success 3) I also deleted sessionstore-backups folder under my profile. The new created folder, even after closing some new sessions, has only the "recovery.jsonlz4" and "recovery.baklz4" files. There is no "previous.jsonlz4" inside which seems weird. 4) through about:config I checked that browser.sessionstore.resume_from_crash was true. In fact, I have Firefox in a second computer with no sessions restoring problem. I compared all browser.sessionstore.xxxx variables and the values are the same.

I still have the problem and do not know what to try next. Reset Firefox?

When playing videos on youtube or any other platform the volume is very low to non-existent. When a new video starts there is a sudden surge, whereafter it rapidly returns to a non-audible level. I have tried checking the volume settings in Windows and Firefox but nothing has helped thusfar. Please help me resolve this issue so I can go back to using my favourite browser again.

Thank you in advance!

Login to google account - button redirects to my previous school's microsoft login which doesn't exist anymore and I can not login to an account without the schools ending after @ in the adress or it says its wrong. How to get into my existing drive or gmail?

I am unable to sign into Microsoft 365 services in Firefox. When I try to sign in on the Microsoft 365 Website, it doesn't sign in, it simply redirects me back to the website. When I try to sign in from the Outlook login page, I get an error page saying "500 Something went wrong. Repeating redirects detected." Screenshot attached.

1. I was able to sign in with another browser. 2. I was able to sign in on a device running Windows 10. 3. I have cleared the entire cache and history on the Firefox browser - it didn't work. 4. I tried logging in with Firefox in Troubleshooting Mode - it didn't work.

I saw an archived thread from 10/28/2021 where @OthelloBloke had the same issue ("Microsoft 365 Signin on Office.com Doesn't Work After Windows 11 Update"). It didn't seem to have been resolved. It has been a while since Windows 11 came out. Has there been any resolution to this issue? Please help me fix it. Most of my activities are on Microsoft 365, and I prefer to use Firefox as my browser. But if this is ongoing I will need to abandon this browser in order to access my work.

With the new 118 version that introduced fullpage translations, whenever I got to a site that's not in English and that is one of the supported languages, the translation icon doesn't appear at all in the address bar. I can go to the menu and click "Translate Page..." and then the icon will appear but when I click to "Show original" it dissapears.