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New message on menu page

Why is there now a message at the top of the page saying that my browser is now managed by my organization? I am the organization, so to speak. I am a one woman show and … (read more)

Why is there now a message at the top of the page saying that my browser is now managed by my organization? I am the organization, so to speak. I am a one woman show and have no idea where that information came from. I have put on weight during the pandemic but still don't think I can be mistaken for an organization!

I would appreciate your help.

Thank you, Carol

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by CarolR227 2 months ago

Last reply by jscher2000 2 months ago

Context menus - Double space

Pleease help... How do I get rid of the double space in the context menu? I'm... actually pretty speechless.... why is that necessary for the windows based browser? Help.… (read more)

Pleease help...

How do I get rid of the double space in the context menu? I'm... actually pretty speechless.... why is that necessary for the windows based browser?

Help.... please.

Asked by silfer_cartagena 1 month ago

Last reply by Seburo 1 month ago

  • Solved

Bookmark Padding in New Firefox Versions

I know I am not the first person to complain about this. The spacing/padding between menu items, in particular the Bookmark menu is just ridiculously large. It got even b… (read more)

I know I am not the first person to complain about this. The spacing/padding between menu items, in particular the Bookmark menu is just ridiculously large. It got even bigger in 92.0!

I rely on Bookmarks heavily and use hundreds. I guess this was done for touch screens? The main interface is still currently the mouse for computers.

I see the only current fix is a using a stylesheet and it seems a bit involved. I have to give it a try. I am pleading with the designers, please give us the option to use compact padding once again. I am not sure why this is being forced on us. I really like Firefox, please don't make me look for another option. Thanks!

Asked by Steve Goncalves 2 weeks ago

Answered by jscher2000 2 weeks ago

  • Solved

Browser Version 92 of 7 Sept 2021

This new version of the browser does not maintain the appearance of windows when set to the system defaults. The title bar top of the window is almost white. Moreover, b… (read more)

This new version of the browser does not maintain the appearance of windows when set to the system defaults. The title bar top of the window is almost white. Moreover,

both an active window and an inactive window look 

exactly the same! Why does Mozilla keep fiddling with these color schemes? Leave it up to the user!

Asked by SgrB2 1 week ago

Answered by watt 1 week ago

Menu Spacing

Why do you fix things that ain't broke. You want to change things advise those that want change of necessary ACTIONS TO ACCEPT CHANGE. I've had to waste precious time ge… (read more)

Why do you fix things that ain't broke. You want to change things advise those that want change of necessary ACTIONS TO ACCEPT CHANGE. I've had to waste precious time getting to this screen to enter message. Screen real estate is a premium. Why blow it up with white space. Come on! Please return to previous screen formats.

It's been quite awhile since you've made unnecessary display format changes. Please return it to the way it was.

Asked by greying_owl 1 week ago

Last reply by mbetts1 4 days ago

mouse cursor issues with Google Maps

Suddenly my mouse cursor is erratic when I am using Google Maps through Firefox. The cursor is invisible and shows up erratically on the screen. Very hard to select anyt… (read more)

Suddenly my mouse cursor is erratic when I am using Google Maps through Firefox. The cursor is invisible and shows up erratically on the screen. Very hard to select anything on a map. This problem seems to have started out of the blue yesterday (September 10, 2021). I made no changes to anything that I am aware of. This problem does not happen on any other browser page, or any other application on my PC. Just Google maps through Firefox. I tried Google Chrome and the cursor worked fine.

Asked by schneidm 1 week ago

Last reply by giquel.pierre 5 days ago

External apps no longer function

Imagine my surprise when, of a sudden, external apps just...quit working. I've checked relentlessly to make sure Settings have the file type, say ".TXT", and the app, say… (read more)

Imagine my surprise when, of a sudden, external apps just...quit working. I've checked relentlessly to make sure Settings have the file type, say ".TXT", and the app, say, Notepad.exe. Simple, right? Sadly, not anymore. The thing just wipes a shade across the Tab title, and...nothing. I actually had to install Google to make sure it wasn't me. Google works flawlessly. You click the text file, notepad launches, and I see the downloaded text in Notepad. With the "new" Firefox, you click the text file link, and you get...nothing. Well, a blue shade does cross the current Tab, but that's it.

Why has Firefox quit processing external apps?

I'll keep Firefox installed for now, but really, folks. What gives?

Thanks for anyone's kind attention.

I'll check back. Some time. I guess.

For now, I'm stuck with Google.

And really, this form of "Help" and "Reporting" leaves a lot to be desired. I have the sinking feeling I'm now stuck with Google for good.

Asked by MaxTrax 1 week ago

Last reply by TerryN21 1 week ago

  • Solved

many websites recognize my Mac as Windows when using Firefox

Even though I use a Mac, my computer is often recognized as a Windows PC when I use Firefox. For example just got this email from ResearchGate David, there was new login … (read more)

Even though I use a Mac, my computer is often recognized as a Windows PC when I use Firefox. For example just got this email from ResearchGate

David, there was new login to your account

xxxxx@gmail.com

Firefox 91.0 on Win10 Sep 15 at 9:40 AM (America/New_York) United States If you don't recognize this activity, review your recently used devices

This has resulted in big arguments with AV support and others who keep sending me Windows installers, for example. I finally learned just to use Safari, but this is bewildering and I haven't found an explanation or solution anywhere.

Dave

Asked by david.allen.jackson 1 week ago

Answered by david.allen.jackson 1 week ago

  • Solved

Browser

Wwhen I try to type in the field in the middle of my home page (Chrome in Firefox) why does it instantly transfer mt typing to the address bar. Also, why does the brow… (read more)

Wwhen I try to type in the field in the middle of my home page (Chrome in Firefox) why does it instantly transfer mt typing to the address bar. Also, why does the browser name appear in the address bar when I start to type? I know what browser I'm using. It's all very, very annoying. How can I stop all this stuff happening?

Asked by mckendrick 1 week ago

Answered by TyDraniu 1 week ago

closing out of firefox

every time i close down out of firefox, weither its to shut down computer or to simply sign our of firefox, when i sign back in again, all my bookmarks, websites i have s… (read more)

every time i close down out of firefox, weither its to shut down computer or to simply sign our of firefox, when i sign back in again, all my bookmarks, websites i have saved every is gone, i don't understand everytime i sign out i have to refind everything,...why does this keep happening?

brooks

Asked by BROOKETTA 1 week ago

Last reply by cor-el 1 week ago

Enter key for onscreen keyboard not doing anything when typing in search bar

I have a dell xps 7390 2-in-1 one laptop loaded with Pop_os 21.04. (Linux) and vanilla firefox with no extensions installed. The laptop is touch screen. When I tap the ad… (read more)

I have a dell xps 7390 2-in-1 one laptop loaded with Pop_os 21.04. (Linux) and vanilla firefox with no extensions installed.

The laptop is touch screen.

When I tap the address bar at the top, the onscreen keyboard opens up. i am able to type into the address bar. Hitting the enter key on the onscreen keyboard does nothing. I have to tap the little go icon.

If I repeat this activity using the mouse and keyboard. hitting the enter button works fine.

Asked by bellb300 1 week ago

Unwanted Update

Is it possible to undo an unwanted update of Firefox after it has replace a 32 bit with 64 bit service and has eliminated every thing I had on installed over the past fou… (read more)

Is it possible to undo an unwanted update of Firefox after it has replace a 32 bit with 64 bit service and has eliminated every thing I had on installed over the past four or five years?

Asked by w2mclark 1 week ago

Last reply by FredMcD 6 days ago

Using Firefox, cannot look at reviews on Costco.com; using Chrome, no problem. Recent problem; want Firefox, NOT Chrome

Using Firefox, I cannot look at the reviews on Costco.com; using Chrome, no problem. Recent problem. I want Firefox, NOT Chrome. Similar, but perhaps unrelated: On MSN.co… (read more)

Using Firefox, I cannot look at the reviews on Costco.com; using Chrome, no problem. Recent problem. I want Firefox, NOT Chrome.

Similar, but perhaps unrelated: On MSN.com, I find videos offered by CNN. The present video never finishes loading and I canot watch it. If I skip that, I will see the next ad, and then the next video will run. A bit frustrating because I can never see the video that caught my eye in the first place. (I cannot get back to it.)

Thanks for reading; thanks for any suggestions.

Asked by Richard 1 week ago

Last reply by FredMcD 6 days ago

Typing in a "comments" box.

Greetings. I had to compose this using the Notes app on my Samsung S9+ because when I type into a "comments" box and select a word based on a partial spelling the word f… (read more)

Greetings. I had to compose this using the Notes app on my Samsung S9+ because when I type into a "comments" box and select a word based on a partial spelling the word fails to appear. There is a brief flash of something but nothing sticks unless I fully type each word and not select the word from the choices offered. This does not happen if I use the Samsung browser. Very frustrating. Best wishes to you all. Take care. Sincerely, Terry

Asked by thydduc888 1 week ago

Moving Okta Verify to New Phone

I got a new phone recently, and need permission to move my Firefox data onto it. Seems like the only way to do that is to contact you (and I can't figure out how to do th… (read more)

I got a new phone recently, and need permission to move my Firefox data onto it. Seems like the only way to do that is to contact you (and I can't figure out how to do that directly, so I'm making a post).

Thanks very much.

Asked by Ruben Watt 6 days ago

Last reply by FredMcD 6 days ago