Firefox Support Forum

Hello,

A few weeks ago something changed in my Firefox browser where popup boxes do not show. For example, if I want to download a file, the pop-up box with the options for downloading do not show. If I want to attach or upload a file, the popup does not show. Even if I want to change a setting in my my Firefox account, I cannot if it requires a popup box.

If I restart my computer (not the browser), the problem goes away, but eventually it happens again.

It is really disruptive. Now I have to do about 60% of my work in another browser. All of my account info, bookmarks, and passwords are saved with my Firefox account, so I would prefer to be able to use Firefox. Any suggestions on how to fix? I should also not--this has persisted despite updating.

Haven't been able to access Gmail from Firefox on my desktop. It says"temporary error" It has been like this for 8 hours. I can access it using Microsoft edge browser on desktop and i can access gmail on my laptop with firefox. i deleted duck duck go from firefox on desktop. I cleared the cache and cleared the cookies but still problem. It says on gmail technical info: Numeric code 4. i have Firefox version 109.0. it works fine with everything else

the only other thing i can think of is to delete Firefox and reinstall it?

Jan Schindler [email and phone# removed from public forum]

I can login to all other accounts with the exceptions of my e-mail accounts. Why is firefox doing this or blocking this? There is no pop up of any kind. Hitting the login button for my e-mails does nothing. If I go to google browser I can login to my e-mail accounts with no problem. Should I choose to delete firefox? Why does you browser not work correctly? Signed....A long time user and supporter of mozilla firefox....JamesPaul Jones

I am, for the last two to three weeks sufferering limited access to my Barclays online banking if I use Firefox. My bank eventually told me to use an alternate, more popular browser to access it, which I was loathe to do but it worked first time! This is not the first time Firefox has had these issues either. What are you doing about it?

Okay, I went to your HELP article about installing Private Network and tried to follow the instructions, but the button allowing me to down-lode didn't appear, as indicated in the article. Finally, I started a new account, with a free trial and a $2.99/monthly fee for 3x installations. As I already have an account, and I'm only aware of 1x installation on that - the old Windows 10 computer that can't be upgraded to W11. I don't know how to access information about these accounts...to see if I have used more than 1 installation on my first account, for example. Can someone help me with all of this? Thanks.

My cable TV provider (ZIGGO, Netherlands) offers an extra service which makes it possible to watch TV with a normal browser, in my case FireFox 109.0 64b. You can watch 'live' and watch recent programs. Playing live gives only few amounts of harddisk write access. However (!!!) when I playback a recent program, Firefox writes 55 Mbyte/s to 2 caches on ..\AppData\Roaming\Mozilla and ..\AppData\Local\Mozilla. I was stupified when I discovered that 3 hours of watching recent programs wrote 1700 GB (1.7 TB) to my SSD by FireFox (according to Windows 10 Task Manager). This data is produced by FireFox since my 30 days usage of internet was only 30GB. I assume FireFox writes decompressed video to cache or something. I made a temporary fix by using symbolic links from ..\AppData to an old fashioned harddisk, which has a hard time writing, when looking "non live". I looked if ZIGGO installed some kind of plugin, but could not find it.

Hello! I'm a student looking to pursue a mentorship with Mozilla or Firefox, but I haven't been able to figure out who to contact about that, or how. Is there an existing internship/mentorship process with Mozilla? How should I go about seeking this? All answers are appreciated, thank you very much!

For several weeks when I check for Firefox updates I get this message: "Updates disabled by your system administrator", but that's not true. How can I re-enable updates?

Sometimes when I hover over a tab to see what info is on that tab before switching to it, there is a huge box popup with other boxes in it. I don't know why it's there and I don't want it there (it blocks the info I need to see because it's HUGE) and I can't find any setting for it. Please help.

I would add an image showing what I see but of course it's not doing it now.

I am not tech savvy. Have been using FF for years now. Today - out of the blue - I am unable to paste anything into Outlook Email/microsoft 365 when in the FF browser. Can do it in other browsers but not FF. Any tips or ideas? This is killing my productivity!