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E-mail downloads automatically whether it a file or another URL in the e-mail

Evidently my spouse inadvertently checked a dialogue box, and now all files and urls contained in the e-mail will only download and not open in a new window. I have gone… (read more)

Evidently my spouse inadvertently checked a dialogue box, and now all files and urls contained in the e-mail will only download and not open in a new window. I have gone to Options-General and have checked "ask me" not download. Really could use help on this. Thanks Jon

Asked by jonl881105 21 hours ago

Last reply by jscher2000 21 hours ago

Firefox won't start

Firefox was working normally earlier in the day. I'm not aware of any updates on my computer. I didn't install add-ins. When I click the firefox icon to launch the progra… (read more)

Firefox was working normally earlier in the day. I'm not aware of any updates on my computer. I didn't install add-ins. When I click the firefox icon to launch the program, the cursor momentarily has the hourglass symbol then nothing happens. There is not error message. Firefox is not shown in the task manager list. The firewall has mozilla firefox in the list of allowed programs. I've tried rebooting, reinstalling, the refresh tool, deleting appdata files, temp files, anything I could find in the registry with mozilla in the name, then rebooting again then reinstalling. I don't want to go back to Chrome... =(

Asked by scottlburnett 2 days ago

Last reply by scottlburnett 21 hours ago

FF 'complete' buttons don't work (submit, checkout, send...)

On a number of sites I am increasingly finding that I do all the work in Firefox (ordering, filling froms, filling text boxes) and can't complete the job because the fin… (read more)

On a number of sites I am increasingly finding that I do all the work in Firefox (ordering, filling froms, filling text boxes) and can't complete the job because the final complete button does nothing. Slowly but surely I am having to switch to Chrome to do stuff, and I don't want to! The latest example is Ocado on which I've used FF for years. Now, Book a slot, fill trolley, "checkout" button doesn't work. (anybody can duplicate this). Even they know about it - it just started this week after "we have just changed our webpage".

What are all these sites doing that FF is not keeping up with ?

Asked by BugFatigue 1 day ago

Last reply by FredMcD 23 hours ago

search engine changed to yahoo and defalut is google

I have been using firefox for a few years now and am pleased with it. Just recently the search engine, google, was changed to yahoo and i do not want to use yahoo. I pr… (read more)

I have been using firefox for a few years now and am pleased with it. Just recently the search engine, google, was changed to yahoo and i do not want to use yahoo. I prefer google. This change was none of my doing; one day the search engine is yahoo. I have reloaded firefox, checked the settings on the computer and on firefox and i cannot make the change back to google.

I read something about an add-on and it was not clear as to what to do.

Any suggests?

Regards, Charlie

Asked by cparis132 1 day ago

Last reply by FredMcD 23 hours ago

  • Solved

pausing a video mutes all sounds with bluetooth headphones

Hi ! Ever since I received my bluetooth headphones (ATH-SR50BT), I've had a problem with the sound. Whenever I pause a video or kill the tab it's in (even if the video is… (read more)

Hi !

Ever since I received my bluetooth headphones (ATH-SR50BT), I've had a problem with the sound. Whenever I pause a video or kill the tab it's in (even if the video is not playing) all the sounds of my computer are muted. Simply changing my sound output and going back to my headphone resume the other sounds.

I've tried solutions for Windows and the headphone without success, and then found solutions that appear to work for Chrome (https://support.google.com/chrome/thread/8894867?hl=en&msgid=14396047) and Spotify (https://community.spotify.com/t5/Desktop-Windows/Pausing-Spotify-Playback-quot-Mutes-quot-ALL-Audio-Playback-On/m-p/4551102/highlight/true#M64084), hence why I decided to search for a Firefox fix.

Could someone help me ?

Asked by pauldelrincon 1 day ago

Answered by jscher2000 1 day ago

Version 82 does not display PDF correctly

Hi, I have a problem after update from v.81 to v.82. In last version, my PDFs are not display correctly. In other PDF viewers the problem does not exist. The error can b… (read more)

Hi, I have a problem after update from v.81 to v.82. In last version, my PDFs are not display correctly. In other PDF viewers the problem does not exist.

The error can be seen in the attachments.

Asked by vasile.ticau 3 days ago

Last reply by vasile.ticau 1 day ago

trailing slah are added at the end of mime link

Hello, I'm using Firefox 81.0.2 on Ubuntu 20.04. I have a local html page with link formatted link that : ssh://server.domain.com If I type in a terminal : xdg-open ss… (read more)

Hello, I'm using Firefox 81.0.2 on Ubuntu 20.04. I have a local html page with link formatted link that : ssh://server.domain.com If I type in a terminal : xdg-open ssh:/server.domain.com No problem it works as intended, however in Firefox it doesnt if I use xdg-opn to open a link starting with ssh. I suspect it comes from the fact that meanwhile my links are written like that : <area shape="rect" coords="1428,438,1463,495" href="ssh://server.domain.com" alt="" onmouseover="showTooltip('n14')" onmouseout="hideTooltip()"> when putting my mouse over the link it appears in the bottom left corner as: ssh://server.domain.com/ That trailing slash is most likely the problem ssh:// mime shouldn't consider / to be anything more that a caracter and I don't blame xdg-open here, but why would firefox add a trailing slash to a link while it's not written in the html file in the first place ? Hope any one will have an answer.

Asked by commercial23 1 day ago

Clear all History / Windows and Linux different / Bug

In Windows Version... Shift-Ctrl-Del then Enter executes [Preferred] In Linux Version... Shift-Ctrl-Del then Enter cancels [Argh - I MUST click Ok] Shift-Ctrl-Del then S… (read more)

In Windows Version...

Shift-Ctrl-Del then Enter executes [Preferred]


In Linux Version...

Shift-Ctrl-Del then Enter cancels [Argh - I MUST click Ok]

Shift-Ctrl-Del then Shift-Tab then Enter executes [Almost preferred but not the same as in Windows version


Need the "Ok" button to be selected so I can simply press Enter

Asked by sorky 1 day ago

我在市场下载了一个恶意插件,导致私密信息泄漏,财产损失,如何找到这个插件开发者

https://addons.mozilla.org/zh-CN/firefox/addon/tronkepar/ 前阵子,我在火狐市场下载了一个插件,是一个web钱包的样子,然后我导入私密信息,导致财产损失,如何找到这个插件的开发者,追回损失。 还有,如果我把这个插件卸载了,系统还安全吗? … (read more)

https://addons.mozilla.org/zh-CN/firefox/addon/tronkepar/ 前阵子,我在火狐市场下载了一个插件,是一个web钱包的样子,然后我导入私密信息,导致财产损失,如何找到这个插件的开发者,追回损失。

还有,如果我把这个插件卸载了,系统还安全吗?

Asked by 33274461 1 day ago

How to open firefox browser in our chrome based application

Hello, Our requirement is as below- We have our client application which is chrome compatible application. As a integration process, we merged 4 sub component / applicati… (read more)

Hello,

Our requirement is as below-

We have our client application which is chrome compatible application. As a integration process, we merged 4 sub component / applications in our existing client application. We now allowed users to connect these applications from chrome based client application by clicking on its Dashboard Icon. Once clicked, new chrome tab is getting opened and users can access that application.

The Problem here is - two of the applications were Firefox compatible applications due to which its UI appearance is not upto the mark in Chrome.

Could you please provide solution so that we can open those sub applications in new Firefox browser (from chrome browser)? We had checked firefox extension (add on) but its not useful as this will only open or convert current url in firefox browser.

Thanks .

Best regards, Anuprita Thakur.

Asked by anuprita_t 1 day ago

Forum? What Forum?

Where is the Forum? This is a FAQ-Site, not a forum? Why do you make it extra hard to file a bug? Or to go on an actual forum/board? What community is supposed "to help"?… (read more)

Where is the Forum? This is a FAQ-Site, not a forum? Why do you make it extra hard to file a bug? Or to go on an actual forum/board? What community is supposed "to help"?

Asked by millidaw 1 month ago

Last reply by jscher2000 1 day ago

Make cursor stay on scrollbar when scrolling page.

Long time bug and annoyance for me. Firefox is my default browser for 10+ years. When concentrating on reading a page, and slowly scrolling at the same time, the mouse cu… (read more)

Long time bug and annoyance for me. Firefox is my default browser for 10+ years.

When concentrating on reading a page, and slowly scrolling at the same time, the mouse cursor can drift off the scrollbar even though I have the mouse button held down. It is because I am focused on the page, the mouse can lose perfect vertical sliding action, so the cursor drifts into the page. Soon it can no longer hang on to the scrollbar and the page jumps back to the top.

Is there any fix that can stop this from happening ? The mouse cursor should stay on the scrollbar as long as I have the mouse button held down.

Asked by OYO 1 day ago

Windows reset deleted Firefox along with bookmarks and passwords

My Microsoft Office would not update properly and my build (1803 or 1809?) kept getting a message about "End of Service, no longer supported and I needed to install updat… (read more)

My Microsoft Office would not update properly and my build (1803 or 1809?) kept getting a message about "End of Service, no longer supported and I needed to install update). I worked with a Microsoft Tech for two days and she was unable to get the update to complete successfully. The final step was to try do a Windows "Recovery" and run the "Reset this PC".

A message stated apps would be deleted but it also stated it would keep my "personal files".

Ultimately, the "Recover" and "Reset this PC" worked and I was finally able to update my Windows to build 1909. However, in the process it appears to have deleted Firefox and all my login data, websites, bookmarks, favorites and passwords.

Once again i worked with a Windows tech to see if we could get Firefox data back but the "Window.old" doesn't appear to have kept any Firefox data as every account "Administrator", "User", "My Name", Visitor and Default either have no Firefox folder, contains no files in the Firefox folder, or has a file with today's and is only a few kb's in size. Also, the Firefox "Import and Backup" feature doesn't have any files saved except one that is dated today has 11 items and is 1kb.

The Windows tech stated I may be able to contact Firefox and gain access to my information using my login, email, phone number type credentials to verify my identity.

As anyone reading this can understand I'm lost without this data. I have close to seven years worth of passwords, bookmarks and folders saved in that Firefox. I literally can't login to anything because not only do I not know the passwords but I don't know any of the login names either. This means resetting an account or password on a majority of my websites like banking, medical, etc...is virtually impossible.

Thanks in advance for anyone reading this and I hope what I'm asking makes sense.

Basically, I'm just hoping my information may be saved on the Firefox side a cloud server or something and I'm hopefully able to gain access to it talking to the community or Firefox tech support?

I do have access to my email on my phone but I can't see or reset the password on it either because it asks me to enter my email password in order to get to the area that allows me to reset the password.

Asked by AlatorreInWA 2 days ago

Last reply by jscher2000 1 day ago

Change my FireFox account email

1. Yahoo is or has closed my account because I chose not to upgrade to their new system. How do I change my Firefox account using my new email ([email]@wavecable.com) … (read more)

1. Yahoo is or has closed my account because I chose not to upgrade to their new system. How do I change my Firefox account using my new email ([email]@wavecable.com) ? 2. for some time I have been unable to print articles from the internet using Firefox while I can with Microsoft Explorer. I prefer to stay with Firefox except for this one inconvenience. I mentioned this to my printer support (Brother Printer) and they said that they could not help me and that I would need to go to Firefox Support.

My old Yahoo may not be working so please use my new email (xxx @wavecable.com)

Thank you very much for your help

Dick Nehls

Asked by dick.nehls 3 days ago

Last reply by jscher2000 1 day ago

Suddenly as of Oct. 14, 2020 Firefox won't print webpages to pdf's

Please help me return to being able to print webpages from Firefox to a pdf. I installed my cd copy of Adobe Standard X when I bought my Windows 10 Thinkpad in December… (read more)

Please help me return to being able to print webpages from Firefox to a pdf.

I installed my cd copy of Adobe Standard X when I bought my Windows 10 Thinkpad in December, 2019. It printed webpages to pdf just fine until 4 days ago.

I've attached 4 screenshots:

1) The Firefox error message I now get when I try to print a webpage.

2) This may not be relevant, but this is the page I got saying the screenshot couldn't be saved as a pdf or Word Doc.

3) The printer list in my Windows 10 settings, showing pdf is the default. I don't know if all along Firefox was printing from the version of Adobe I installed or something that came on the laptop.

4) The error message when I experimented to see if I could print to a pdf in Chrome.

Adobe quit supporting Adobe Standard X years ago, so I don't think that's the issue. Oddly, this happened right around the time Microsoft withdrew support from Office 2010, but I can't guess how that might be involved.

Asked by downyemerald 6 days ago

Last reply by jscher2000 1 day ago

  • Solved

Printing PDF issue - Potential bug FF 82

Hello, I just recently installed FF 82 on my Mac (Catalina) and noticed a weird bug when printing PDF files. The printed page seems to have extra margins on the Top and l… (read more)

Hello, I just recently installed FF 82 on my Mac (Catalina) and noticed a weird bug when printing PDF files.

The printed page seems to have extra margins on the Top and left, so some of the info is printed off the page.

My FF version is not using the new print prompt that looks like Chrome's.

1) The document size is Letter 2) Printing with Letter paper selected and scale 100%. 3) Didn't change any margins or other settings. 4) Attached is what I got from the printer.

Is this a bug? Has anyone noticed something similar?

Asked by flavio-b 2 days ago

Answered by jscher2000 1 day ago

problem with printing

When printing mutual funds performance reports from TD.com/ca and Horizonsetfs.com I am unable to print report as shown on screen (but could a few weeks ago). Had to to … (read more)

When printing mutual funds performance reports from TD.com/ca and Horizonsetfs.com I am unable to print report as shown on screen (but could a few weeks ago). Had to to Edge to print reports. Want to print reports as before - please help.

Asked by scholtee 1 day ago

Latest vrsion of Firefox is logging me out of sites.

Firefox, latest version, keeps logging me out of sites. I have tried all troubleshooting suggestions offered on the web that I could find, short of starting all over by r… (read more)

Firefox, latest version, keeps logging me out of sites. I have tried all troubleshooting suggestions offered on the web that I could find, short of starting all over by resetting profile, which I do NOT want to do.

Anyone have any suggestions other than the standard ones about cookies, preference settings having to do with cookies, private browsing, deleting all cookies, deleting cookies files in profile folder, extension issues, etc?

Thank you!

Asked by lkutchermusic 1 day ago

Last reply by lkutchermusic 1 day ago

Zip Files are being changed to "Attachment.ashx"

When trying to download a Zip File from the web something is changing the from the Zip file to a generic file called "Attachment.ashx" I can't find any other information … (read more)

When trying to download a Zip File from the web something is changing the from the Zip file to a generic file called "Attachment.ashx" I can't find any other information regarding this sort of thing.

Asked by treweston121 1 day ago

Last reply by treweston121 1 day ago