Showing questions tagged: Show all questions
  • Solved
  • Archived

Unable to connect.

No matter what I change in the connection settings the following pops up on my screen. HELP!!! Unable to connect Firefox can’t establish a connection to the server at sup… (read more)

No matter what I change in the connection settings the following pops up on my screen. HELP!!!

Unable to connect

Firefox can’t establish a connection to the server at support.mozilla.org.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

Asked by bgiddens 2 years ago

Answered by FredMcD 2 years ago

  • Solved
  • Archived

Recently started to delete downloads claiming 'virus or spyware'.

Last two days, some of the download have been started to be deleted by saying that 'Blocked: may contain virus or spyware' error message, at download window. The subject … (read more)

Last two days, some of the download have been started to be deleted by saying that 'Blocked: may contain virus or spyware' error message, at download window. The subject downloads are .pdf files, or partial .rar files. This is a new development. Never happened before. I am looking a way to get rid of this recent behavior.

Asked by mebatur 5 years ago

Answered by jscher2000 5 years ago

  • Solved
  • Archived

certificate problem / SSL Error with Firefox 58.0.1 (64-Bit) Kaspersky Internet Security 17.0.0.611 and active FF Master PW

Since installation of Firefox 58 at Windows 10 I cant access to all SSL / Https pages, also not to Google.com !! Solution is already described by manual updating / delet… (read more)

Since installation of Firefox 58 at Windows 10 I cant access to all SSL / Https pages, also not to Google.com !! Solution is already described by manual updating / deleting and import the Kaspersky certificate (better to edit and simply flag the 3 check boxes of trust setting" for AO Kaspersky Lab).

But: when edit or import the certitificate, always my Master Password for Firefox Password manager is requested. And at next Firefox start the certificate trust setting flag again is blank and previous settings are lost. If no Master Password is set, there is NO Problem. Previous Firefox version had not such problem and works well ! Thanks for your help! All other browser on my PC work well without SSl certificate error!

Asked by Robbi-Fox 2 years ago

Answered by Dulverton 2 years ago

  • Solved
  • Archived

How do I totally remove Shockwave Flash 15.0.0152 from my Addons in Ubuntu 12.04?

How do I totally remove Shockwave Flash 15.0.0152. Using Ubuntu 12.04, FF 32.0.3. It seems that I have Shockwave Flash 11.2.202.406 installed also...How ???. When I d… (read more)

How do I totally remove Shockwave Flash 15.0.0152. Using Ubuntu 12.04, FF 32.0.3. It seems that I have Shockwave Flash 11.2.202.406 installed also...How ???. When I disable SWF 15.xxx, it disables SWF 11.xxx also.

This was happening before I installed Chrome browser. Chrome is the only way I can use my computer without throwing thing about the room.

When I enable SWF 11.xxx, and leave SWF 15.xxx disabled, SWF turns on SWF 15.xxx. Seems these two versions are screwing up everything on my computer. Can't watch videos, FF goes gray screen and stuck, for 30 seconds, then recovers, then goes gray screen, then a message comes up "bad script -- Stop?", etc.,etc.

Lately when I am using T-bird email the screen goes gray and stops working.

Please help

Thanks SB

Asked by hairymole 5 years ago

Answered by christ1 5 years ago

  • Solved
  • Archived

I would like to turn off firefox preventing redirection to another site if I request the redirection.

I get sent regular emails from Ebay on auctions that look interesting to me, when I click on the item to get directed to ebay, firefox sends a message that says "firefox … (read more)

I get sent regular emails from Ebay on auctions that look interesting to me, when I click on the item to get directed to ebay, firefox sends a message that says "firefox prevented this page from automatically redirecting to another page" then there is an X box and an allow option. It comes up regularly and can get annoying. It started when I downloaded the latest version of Firefox. Thank you

Asked by raisoreo 5 years ago

Answered by jscher2000 5 years ago

  • Solved
  • Archived

Websites using ssl once safe now show "This Connection is Untrusted" in windows 8.1 only

They also have "This website does not supply Identity Information" if you hover over the fav icon (where padlock should be. The Technical Details are in Firefox 3.0 wind… (read more)

They also have "This website does not supply Identity Information" if you hover over the fav icon (where padlock should be.

The Technical Details are in Firefox 3.0 windows 8.1 "websiteaddresss" uses an invalid security certificate. The certificate is not trusted because no issuer chain was provided. (Error code: sec_error_unknown_issuer)"

In IE 11 Windows 8.1 There's no error but also no padlock or security info at all

In Windows 7 there's just no padlock and the same hover over message

Google chrome in windows 8.1 shows every thing as being OK and secure and viewing security info Shows "the identity of this website has been verified by USERTrust High-Assurance Secure Server CA but it does not have public audit records."


Please Don't Suggest Installing Certificates on my system I cant have every potential visitor to these sites doing this.

So is this a Bug in firefox 30 or windows 8.1 or with the actual certificate or cert providers ? If with providers then what do they need to do in order for it to work without errors in any browser ?

Asked by ChrisCullen 6 years ago

Answered by christ1 6 years ago

  • Solved
  • Archived

How to block unwanted tabs opening in the back?

I noticed this very intrusive trend recently: First, I have one tab open, and on certain sites when I click on a link (or anywhere on the page, ie. input fields or just … (read more)

I noticed this very intrusive trend recently: First, I have one tab open, and on certain sites when I click on a link (or anywhere on the page, ie. input fields or just the middle of nowhere) it opens the link (or the same page) in new tab, and the previous tab where I was originally loads some ads or other unwanted stuff. (I never checked it thoroughly) Sometimes this goes on 2 or 3 times in a row before I get to my intended destination, leaving me with 2-3 tabs on the left, that do who knows what in the background. Is there any way to get rid of this problem? Thanks in advance for any solutions!

Asked by firkandor 3 years ago

Answered by proxy.socks 3 years ago

  • Solved
  • Archived

When accessing Intranet sites that use SSL Certificates issued by our internal PKI, FF for Windows give an error of "improperly formatted DER-encoded message"

When accessing Intranet sites with that have SSL Certificates issued by our internal PKI, FF for Windows gives an error messsage - An error occurred during a connection t… (read more)

When accessing Intranet sites with that have SSL Certificates issued by our internal PKI, FF for Windows gives an error messsage - An error occurred during a connection to myshaw. security library: improperly formatted DER-encoded message. (Error code: sec_error_bad_der)

Chrome and IE work fine. This is a new PKI using the SHA-2 signature algorithm.

Asked by mcurole 5 years ago

Answered by mcurole 5 years ago

  • Solved
  • Archived

How to DISABLE the obnoxious Firefox Quantum auto "refresh"?

I'd like to know how to DISABLE the obnoxious Firefox Quantum auto "refresh"? This supposed "new & improved" browser will not allow the formerly used "add-ons" and o… (read more)

I'd like to know how to DISABLE the obnoxious Firefox Quantum auto "refresh"? This supposed "new & improved" browser will not allow the formerly used "add-ons" and other tricks to negate the automatic page refresh, which is an absolutely and totally unnecessary incessantly obnoxious and annoying feature to put it mildly. This obsession with this refreshing is a poor design & is unacceptable.

Asked by mfp1975 2 years ago

Answered by user1929 2 years ago

  • Solved
  • Archived

How can I stop videos from automatically starting (autoplay)?

Every web page with video / audio content begins to autoplay (at the vid's highest volume) approximately 5 seconds after opening the page. I could disable this in Safari … (read more)

Every web page with video / audio content begins to autoplay (at the vid's highest volume) approximately 5 seconds after opening the page. I could disable this in Safari and Chromium, but see no option to disable the 'Autoplay' feature in Firefox. Worse, there are no plug-ins or extensions available that will allow this to be done. If you have had success disabling this annoying 'feature' (it's not a 'bug,' right?), please advise how it was done so that I may rid myself of these annoying vids. Thanks in advance.

Asked by Dr_Know 2 years ago

Answered by FredMcD 2 years ago

  • Solved
  • Archived

I want to see time of visit to website in History in latest Firefox

In the latest Firefox, downloaded a few days ago, I click on Library, go to History, click on Show All History and look at the URLs I have visited in the past day or week… (read more)

In the latest Firefox, downloaded a few days ago, I click on Library, go to History, click on Show All History and look at the URLs I have visited in the past day or week. But I am not given the time of day I visited each site. Is it possible to configure History so that it shows the time as well as the day?

Asked by Sanderling 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

i can't select, copy or past from a website

Hello This folowing website: http://www.studytonight.com/dbms/database-normalization.php won't let me select, nor copy or paste under firefox. I have the 37.0.1 version… (read more)

Hello This folowing website: http://www.studytonight.com/dbms/database-normalization.php won't let me select, nor copy or paste under firefox. I have the 37.0.1 version. I went to the configuration: about:config and I did a search for dom.event.clipboardevents.enabled. I double clicked on it and the value changed to default. I then restarted my firefox browser, and it still didn't work. Would you please help. Thank you.

Asked by regba123 5 years ago

Answered by Mark Schmidt 5 years ago

  • Solved
  • Archived

video playback firefox ubuntu

Video playback is not working on firefox from firefox 42 to 43.09b3 ubuntu 15.10. Updated gstreamer 0.10 and 1.0 all packages and videos on facebook and older videos on y… (read more)

Video playback is not working on firefox from firefox 42 to 43.09b3 ubuntu 15.10. Updated gstreamer 0.10 and 1.0 all packages and videos on facebook and older videos on youtube still not playing. Installed VLC plugin and yet no video. Used to play on ubuntu 15.04 without flash. Any help?

Asked by brogoti 4 years ago

Answered by brogoti 4 years ago

  • Solved
  • Archived

The address wasn’t understood (how to redirect URL to software on computer?)

When I click on a link which is: osu://b/1006632 Firefox says: The address wasn’t understood Firefox doesn’t know how to open this address, because one of the following … (read more)

When I click on a link which is: osu://b/1006632

Firefox says:

The address wasn’t understood

Firefox doesn’t know how to open this address, because one of the following protocols (osu) isn’t associated with any program or is not allowed in this context.

You might need to install other software to open this address.

I have the program osu installed on my computer. How do I make the address in Firefox redirect to the osu program?

Asked by daigo1 3 years ago

Answered by jscher2000 3 years ago

  • Solved
  • Archived

Copy and paste does not work in Firefox

When I try to copy and past from a browser screen into an email, the image does not carry over. Simply using copy image and pasting also does not work. The image copies… (read more)

When I try to copy and past from a browser screen into an email, the image does not carry over. Simply using copy image and pasting also does not work. The image copies and pastes correctly into MS Word, but not my web-based email which is yahoo.

Asked by fsam48 1 year ago

Answered by jscher2000 1 year ago

  • Solved
  • Archived

When uploading a PDF the website says the file is not a PDF file

I am a Realtor and need to upload PDF files to the website www.dotloop.com. This site only allows uploads of PDF files. When I attempt to upload a PDF the website retur… (read more)

I am a Realtor and need to upload PDF files to the website www.dotloop.com. This site only allows uploads of PDF files. When I attempt to upload a PDF the website returns an error message that says "You Can Only Upload PDF Files". When I call the website support they say it is a problem with Firefox mis-identifying the file type to the website. I attempted to unistall firefox and reinstall (suggested by .dotloop support) but this did not fix the problem. Is there a setting or some update to fix this?

Asked by RandySullivan31 6 years ago

Answered by guigs 6 years ago

  • Solved
  • Archived

Does Firefox Still Support the Shockwave Player?

I have a Dell desktop computer with Windows 7 Professional. I cannot download the latest version of Shockwave Player which came out a day or two ago. I have easily dow… (read more)

I have a Dell desktop computer with Windows 7 Professional. I cannot download the latest version of Shockwave Player which came out a day or two ago. I have easily downloaded the new versions in the past ...and I just downloaded it on my wife's Windows 10 Home. What is the problem? Does Firefox no longer support the Adobe Shockwave Player?

Asked by RobertBruce 2 years ago

Answered by James 2 years ago

  • Solved
  • Archived

Random buffering that never ends [Flash/HTML5]

So, interesting opportunity to learn something new! ;) What is wrong: buffering. At first I thought I have problems with Flash alone, but this isn't true. Any video [be i… (read more)

So, interesting opportunity to learn something new! ;) What is wrong: buffering. At first I thought I have problems with Flash alone, but this isn't true. Any video [be it on Youtube or Twitch, Flash player or HTML5 player, doesn't matter] randomly will stop. I will see the buffer "icon" and... nothing happens. Ever. I can leave it for as long as I want, it will not budge. On Twitch.tv it's a bit different, it will pause the stream for a solid minute and then "restart" itself.

Cleared cache, session files, updated Flash, used Ccleaner as well. Don't want to go through creating a new profile yet (a bit of a hassle), trying to figure out what might be causing the issue. As I said, it's very random, sometimes happens in short video on Youtube, sometimes I can watch long videos without much problem. And no, my internet is not the issue, double checked on that.

Any ideas?

Asked by br0k3n 5 years ago

Answered by br0k3n 5 years ago