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gmail

My gmail mail account does not pull up on firefox ,works on Microsoft Chrome Brave . 3 days and counting . This the 2nd time I lost the ability to have something work. Th… (read more)

My gmail mail account does not pull up on firefox ,works on Microsoft Chrome Brave . 3 days and counting . This the 2nd time I lost the ability to have something work. The last thing last week was my Metamask Wallet was not loading I had to reinstall it.Thanks Stephen Machlica

Asked by Stephen Machlica 4 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago

Sent email storage

When I send an email using Gmail, Firefox stores a copy in "Sent Mail", another copy in "Sent", and another copy in "All mail" . Why is this and how can I stop this? Or … (read more)

When I send an email using Gmail, Firefox stores a copy in "Sent Mail", another copy in "Sent", and another copy in "All mail" . Why is this and how can I stop this? Or how can I delete two of the duplicated storage locations? Thank you

Asked by Handymanbill 4 days ago

Last reply by James 3 days ago

Save and fill payment methods is not working

I have payment methods saved. On payment sites, I click on the CC# input box, and I am given the option to use one of my saved payments. I mouse-over payment choice, and … (read more)

I have payment methods saved. On payment sites, I click on the CC# input box, and I am given the option to use one of my saved payments. I mouse-over payment choice, and it populates the input boxes with the correct information, however once I actually click the payment method, the payment method and all the input boxes are cleared of all contents. I am therefore forced to enter payment information each and every time I want to use it. The Fill Payment method isn't working.

I have reentered and verified the saved payment method several times.

Asked by scot.mcpherson 4 days ago

Last reply by jonzn4SUSE 4 days ago

Unresponsive Firefox send tab to device

I have a situation where I constantly have to send tabs from mobile Firefox to desktop Firefox. So I use Send tab to device feature. But when sending, manually clicking o… (read more)

I have a situation where I constantly have to send tabs from mobile Firefox to desktop Firefox. So I use Send tab to device feature. But when sending, manually clicking on the Synchronise now button in the Account menu of the toolbar of the receiving device is often needed, or else it would take a while for the tabs to be received. But I find that annoying and unintuitive.

Is there a solution for it? For instance, syncing Firefox devices more often, maybe just for the sending tabs feature because sync-now also syncs history, and bookmarks.

Asked by Nay 2 months ago

Last reply by jonzn4SUSE 4 days ago

I cannot open pages/websites in Firefox

Starting last night, every time I try to open a page/website in Firefox the page times out and an hourglass symbol and the words "New Tab" appear in the tab. In addition,… (read more)

Starting last night, every time I try to open a page/website in Firefox the page times out and an hourglass symbol and the words "New Tab" appear in the tab. In addition, clicking on one of my bookmarks doesn't work either and nothing happens in that case. Any ideas?

Asked by fwolfe7 5 days ago

Last reply by jonzn4SUSE 5 days ago

Can't log into sites that used to work

Recent issue (Nov/24): when logging into some sites I've used before, the Send, Pay etc button doesn't do anything. If I do the same login on Chrome, it works. Also findi… (read more)

Recent issue (Nov/24): when logging into some sites I've used before, the Send, Pay etc button doesn't do anything. If I do the same login on Chrome, it works. Also finding Hotmail too sluggish to use on Firefox and forced to use that on Chrome as well.

Asked by VictoriaAvatar 1 week ago

Last reply by jonzn4SUSE 6 days ago

MFA don't work with SSO Firefox

Good morning after on option https://support.mozilla.org/en-US/kb/windows-sso MFA does not work, does not ask for authentication, login to o365 why is this happening … (read more)

Good morning

after on option https://support.mozilla.org/en-US/kb/windows-sso

MFA does not work, does not ask for authentication, login to o365 why is this happening

Asked by spie.michal 1 week ago

Last reply by Shohruh O'ralov 1 week ago

Unable to View/Print FedEx Invoices

FedEx updated their website and you can't see the legacy site anymore. I am not able to view/print FedEx invoices on Mozilla - but it works on Microsoft Edge. Why can't I… (read more)

FedEx updated their website and you can't see the legacy site anymore. I am not able to view/print FedEx invoices on Mozilla - but it works on Microsoft Edge. Why can't I view/print from Mozilla?

Thanks for your help!

Asked by Jenturnr 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

When open the webpage https://www.alibaba.com/ , the login icon on the right cannot appear

Hello! Due to work reasons, we need to use Fiirefox 54.0.1 (64) and do not need to upgrade But When open the webpage https://www.alibaba.com/ , the login icon on the rig… (read more)

Hello! Due to work reasons, we need to use Fiirefox 54.0.1 (64) and do not need to upgrade But When open the webpage https://www.alibaba.com/ , the login icon on the right cannot appear I searched carefully online but couldn't find a solution Please provide a solution Can you provide an email address? I can take a screenshot to illustrate the situation My email address bestfinder@foxmail.com thank you HALE

Asked by Bestfinder Hale 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago