Firefox Support Forum

Each morning, when I first cold boot my computer, the moment I open my Firefox browser, I receive numerous (10+) identical error messages from Bitdefender:

Suspicious connection blocked: Feature: Online Threat Prevention

firefox.exe attempted to establish a connection relying on an unmatching security certificate to content-signature-2.cdn.mozilla.net. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the targeted one.

Question: Is this ACTUALLY coming from Firefox? If so, please match your security certificates! If that's impossible due to a technical issue, then please email me your confirmation so that I can add an exception to Bitdefender.

Question: If it's not coming from Firefox, please email me, letting me know what additional system information you require so that we can get to the bottom of who/what is masquerading as Firefox while attempting to establish an unauthorized Internet connection from my computer.

HP Envy laptop, Windows 10 OS, latest update.

This has been occurring for several months.

Thank you for your time.

When I boot my PC, McAfee opens a dialogue box saying 'risky website blocked' quoting Firefox app and showing ip address as 139.45.196.72. even though I haven't opened any browsers at that point. Help appreciated. Cheers

I have a statement on Mozilla that my computer has been blocked and I cannot access any controls on Foxfire, and I am instructed to call x-xxx-xxx-xxxx. What should I do?

I have tried everything that I can find to get rid of that damn searchitnow, which replaced my preferred Google Search. I've looked for downloads, extensions, everything. I've checked to make sure Google is my preferred search engine, and on and on. There is nothing. I have run Malwarebytes several times and it comes up clean.

How do I get this off my Mac? I am running OS X El Capitan 10.11.6.

My wife called me in this afternoon when big red error message popped up "saying" it is a red alert and the web page used Apple's logo on it, said the old 2011 iMac, OS 10.10.5 Yosemite, is "blocked" and has a virus. It had an 877 phone number to call but we failed to write it down. She did nothing after that. When I saw that I pressed the red window page kill button, upper left. Got the rotating rainbow ball. . . computer working overtime. Next, Command-W to kill the webpage, nada. Finally, pressed the hardware ON/OFF button behind left side of screen. On SAFE restart I opened my account not hers and found Firefox had thin, white, flashing lines across the tab bar area(full width) and tabs were flashing individually. Every time you open a tab, this happens or possibly when it is accessing. So, I upgraded Firefox, leaving the OLD version intact. Upgrade I NOW notice is the 64 bit version.

Is there a fix out there? or, is this thing "infected" with the CCP virus or something? Fix for it?

I will shut down and re-open the old version and see if it still happens and post an update here.

DEAR SIRS, PLEASE HELP How to remove Brower hijacked by 'a.horsered.com' on my blog:https://rightwaystechnologies.blogspot.com/

THANKS

RICHARD rightwayspro@gmail.com

Dear Supportteam,

Today I browsed true the add-on list of Mozilla Firefox I was searching for Safepal wallet extension to use my cryptocurrency wallet also in the webbrowser. So my searching ended on the following page: https://addons.mozilla.org/nl/firefox/addon/safepal-wallet/ After I installed this extension and logged in with my credentials it was not working. 8 hours later I checked if my funds were still save on my phone software wallet also from Safepal I saw nothing $0,- balance I was deep in shock I saw my last transactions and saw that my funs ($4000,-) were transferred to another wallet. I could not believe it an add-on that is deployed in the add-on list of Mozilla Firefox. Is there no any audit department that is checking every add-on and test it before it get listed on the official add-on store of Mozilla Firefox. Can you please have a look into this add-on before there will be a massive amount of people getting scammed. And also have a look into the developer identity I have found the IP-address of the developer by tracing the mail address. Please have a look into it and maybe their is a solution to help me out.

I want to opt out of the new (slower than molasses) "trusted partner redirect" Firefox gave me ONE chance for 3 seconds before closing the option window.

This has resulted in slowing down an already too slow event in Firefox. This is why users are going to chrome.

It's a great idea as an option. Not a great idea to force it on users.

Thanks for your help,

good day. two days ago I was infected by poshukach probably when downloading Opera browser or a torrente file. So, whenever I initiate firefox I am redirected to poshukach browser instead. Question is: how can I get rid of poshukach? Thanks a lot

Hi guys,

I don't know when and how exactly this thing was added to my firefox behind my back, I don't like it, I don't like Baidu Pan either but I have to use it.

I checked the extensions and add-ons, nothing suspicious was found.

Can you please help me remove it?

Lately Malwarebytes is flagging firefox files for quarantine. I get messages like these daily now when I never saw any in the past many years of using Firefox and Malwarebytes.

PUP.Optional.DefaultSearch, C:\USERS\LNERE\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\BH0PRP7I.DEFAULT-RELEASE\PREFS.JS, No Action By User, 330, 932426, 1.0.39845, , ame, , 298C1EFCC1B7E44E4B7FEF6B0A790457, E4B41F7AB9BEE2D2A4FC8EB93718CC35F6F70DBCF08B84F65ED2E5C4A56A7BEB

PUP.Optional.DefaultSearch, C:\USERS\LNERE\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\BH0PRP7I.DEFAULT-RELEASE\PREFS.JS, No Action By User, 330, 932427, 1.0.39845, , ame, , 298C1EFCC1B7E44E4B7FEF6B0A790457, E4B41F7AB9BEE2D2A4FC8EB93718CC35F6F70DBCF08B84F65ED2E5C4A56A7BEB

Tell me how to remove FreeTestNow from my PC.

Mozilla Firefox:

   Click the Menu button (three bars) on the right upper corner of the screen
   Select "Options" and click on "Privacy & Security" in the toolbar on the left hand side of the screen
   Scroll down to the "Permissions" section and click the "Settings" button next to "Notifications"
   In the opened window, locate all suspicious URLs, click the drop-down menu and select "Block"

I see no """Options""" when I click the Menu button so I can't remove FreeTestNow from my PC (Catch - 22?)

So how do I get to """Options""", then scroll down to the "Permissions" section?

Thank you for your help.

David Sicks

Hello,

        ZHPCleaner finds an error he has never reported before in the registory.

What does this mean ? ZHPCleaner v2021 6.28.305 by Nicolas Coolman. Registry : Found Key HKLM\Software\Mozilla\Firefox[AdditionalScan 570] . SUP.FirefoxRestiction Potentially unnecessary software lps. Greetings.

bold textMalware! My Facebook & Google accounts, (have been significantly compromised! This may include a deeper hack into the OS (?). Words just "appear", the messages get sent before I even press "send". Often the document is still in edit mode! When I do "send", I find that multiple duplicates were sent! What happened & what can I do about it?? Page frames flicker then realign. I don't trust fb anymore & What should I do? Both fb & google!! Google has most of my passwords! I've been watching it all degrade. Is the "Droid" Malware is suspected of anything.

Im used Firefox (v91.0.2 32bit) on Windows 10 Pro and anti-virus (Trend micro) alert has malware on FF to open website. im open https://www.cloudflare.com and then my use Google Chrome to open https://www.cloudflare.com and the anti-virus not alert warning. The Admin talk to me firefox has malware.!!!! (sorry for bad Eng.)

Hi While doing online banking (with Firefox, which I have on very high security settings), my computer began to partially freeze. I signed-out and then my computer was frozen and I powered-off the computer for safety. I started it again, and found that someone had replaced my Firefox with another version that had all of my settings removed. This was not an UPDATE by Firefox and I proved this. I checked my FIREWALL and some by the name of Igor Pavlov somehow was able to pass by my Kaspersky firewall; and, when I expanded his name, the evidence that he had indeed altered my Firefox (and perhaps more than once) was before my eyes! Shocking that he was able to alter my Firefox. Please see attachment.

Despite "denying" him in my firewall, I seem to continue to have problems with Firefox (freezing at times), even though I uninstalled the version that he put on, and reinstalled Firefox (which kept all of my old settings, as it always does with I reinstall or when updates are done). I am afraid to use Firefox right now, unfortunately.

At this point I want to entirely clean Firefox from my computer so that a reinstall does not recognize my past settings or anything else. Then reinstall fresh to see if that helps.

Do you have any other suggestions?

Thanks very much,

TJ

Hallo everyone! i have now a couple of days (search marquis) coming up when i start Mozilla :( I have on my Macbook MacAffe protection, but i dont know how to get out this Search Marquis ... Pls can anybody help me with that ?