Showing questions tagged: Show all questions

widevinecdm error on mozilla firefox

Hi Everyone, I keep getting a widevinecdm error when trying to play hulu, netflix or amazon videos on my mac. This just started yesterday and I'm not sure why. I'm run… (read more)

Hi Everyone,

I keep getting a widevinecdm error when trying to play hulu, netflix or amazon videos on my mac. This just started yesterday and I'm not sure why.

I'm running mozilla firefox version 78.10.0esr (64-bit) on a macbook pro running OS X version 10.9.5

Anyone have any fixes?

Asked by ericsmayes 5 months ago

Last reply by cor-el 5 months ago

missing font in firefox....tabs have missing letters in the words...or they are pink/green

Last windows 10 update, has made the fonts on the firefox window tabs "pink" and or missing most of the word also very noticeable in Microsoft outlook mail ....all over t… (read more)

Last windows 10 update, has made the fonts on the firefox window tabs "pink" and or missing most of the word also very noticeable in Microsoft outlook mail ....all over the outlook window tab....except actual emails which are ok

have run Macfee virus scan...nada

Asked by kdhallock 5 months ago

Last reply by cor-el 5 months ago

Slow download speeds in Firefox

My download speed has been *very slow* lately and I cannot figure out why. My Internet speed is around 3.3 MB/s, but Firefox is downloading files at around 40-80KB/s. Not… (read more)

My download speed has been *very slow* lately and I cannot figure out why. My Internet speed is around 3.3 MB/s, but Firefox is downloading files at around 40-80KB/s. Nothing else on my system is downloading/uploading at all, and it's only Firefox that seems to have this issue. If anyone has potential solutions, I'd love to hear them.

Asked by Kira 5 months ago

Last reply by cor-el 5 months ago

Absolute waste of RAM

I'm pissed of. HOW??? HOW??? How a single browser can take 90% of the memory until freezing your PC, ON A LINUX MINT FOR GOD SAKE! With 16GB Memory! I saw people defendin… (read more)

I'm pissed of. HOW??? HOW??? How a single browser can take 90% of the memory until freezing your PC, ON A LINUX MINT FOR GOD SAKE! With 16GB Memory!

I saw people defending this saying that "uuuh, mozilla takes advantage of-" BS! It doesn't take advantage of nothing, it only wastes your ram and your time.

HOW DO I LIMIT THE RAM USAGE? I DON'T WANT FANCY PERFORMANCE TABS I WANT A DIRECT ANSWER ON HOW TO STOP FIREFOX WASTING MY RAM

Asked by Luan Himmlisch 3 weeks ago

Last reply by firefox1574 47 minutes ago

Firefox-esr on restart either drops page(s) or remembers nothing

My system is LOADED with memory - - - - 64 GB in fact. Am also running multi-gpu and wanting to run with all 5 of my monitors but nouveau isn't up to running the 4k moni… (read more)

My system is LOADED with memory - - - - 64 GB in fact. Am also running multi-gpu and wanting to run with all 5 of my monitors but nouveau isn't up to running the 4k monitor yet! I use a large number of virtual desktops as well. As a result I get grumpy when programs don't allow me to work using my particular system. I will admit that I can get to over 25 pages open - - - I start a page for every topic I'm looking at. That's a page for every interest or every function (online tools/activities). There also tends to get to be a lot of tabs. I work had at keeping to under 40 to 50 tabs per age but there are usually a few pages where the number of tabs goes nuts. Because nouveau really doesn't like functioning with my setup (proprietary code is far worse!!! nvidia hates multi-gpu now although they didn't when I set up the system!) so system restarts are forced upon me far more often that I would like. Because of the forced system restarts I get to task firefox-esr in setting up the way it was before the system went down.

Are there hard limits that force Firefox to not renew pages as they were (so more than xx number of pages)? Are there hard limits that force Firefox to not renew 'a' page (I've had this happen where one page doesn't renew but all the rest do)? If there are no 'hard' limits (programmed in per se) are there amounts of pages or tabs or perhaps tabs/page or something else from this stew that greater than xx tabs or yy pages or even a small number of pages having more than xy tabs where such activity results in firefox not restarting as it is listed to do so (restart the pages and tabs present upon shutdown) is considered 'usual'? I am trying to find parameters where I'm not faced with what I have right now. There were about 30 odd different pages and from 15 to who knows how many tabs per page. Some tabs were held as I was working on business deals. Re-establising this amount of stuff is a royal pita. If I know that any behavior over a level described as 'x' is dangerous then I can work hard to stay under those levels.

Please advise

Asked by dabeegmon 6 days ago

Last reply by cor-el 6 days ago

Firefox browser Unstable

Firefox browser intermittently will not allow a web connection. When it prevents a connection the error message is "secure connection failed". Doesn't matter which websit… (read more)

Firefox browser intermittently will not allow a web connection. When it prevents a connection the error message is "secure connection failed". Doesn't matter which website. Other times connection successfully made to same sites previously disallowed. I do not have this problem on other browsers. If this problem is not resolved in a few days I will switch over to the Chrome browser. Please advise soonest to [email]@earthlink.net

Asked by jayp49 5 days ago

Last reply by FredMcD 5 days ago

Search results text is overlapped

Whenever I do a search on Firefox the list of results have overlapped text. I've started it in safe mode which seems to work but then goes back to the usual issue even th… (read more)

Whenever I do a search on Firefox the list of results have overlapped text. I've started it in safe mode which seems to work but then goes back to the usual issue even though I disable the plugins I'll include a screenshot below and I refreshed firefox

Asked by mikejguitars 5 days ago

Last reply by jscher2000 5 days ago

hanging crashing error problem after new or last update

Sir, Hanging, crashing, and error problem after new or last update. Please do the needful as early as possible. Thanks with regards DAV P.S, Noamundi,West Singhbhum, Jha… (read more)

Sir, Hanging, crashing, and error problem after new or last update. Please do the needful as early as possible.

Thanks with regards DAV P.S, Noamundi,West Singhbhum, Jharkhand - 833217

Asked by dav_noamundi 5 days ago

Last reply by FredMcD 5 days ago

Firefox browser will not display Australian Bureau of Meterology website

Firefox browser will no longer show the webpage for the Australian Bureau of Meterology www.bom.gov.au, and shows an error message that the BOM does not support https, an… (read more)

Firefox browser will no longer show the webpage for the Australian Bureau of Meterology www.bom.gov.au, and shows an error message that the BOM does not support https, and will not forward as per the screenshot. However the web address is not https, and shows as http://bom.gov.au. This has only ocurred after recent updates of Firefox, and I have not altered any of my settings. It is important that this website is supported as it can be critical to access weather warnings during severe weather events.

Asked by Ian 5 days ago

Last reply by FredMcD 5 days ago

Firefox only shows in the task bar

since yesterdays update Firefox only shows on the task bar and not in a window, I have run a refresh it now work but has deleted all my passwords and book marks with out … (read more)

since yesterdays update Firefox only shows on the task bar and not in a window, I have run a refresh it now work but has deleted all my passwords and book marks with out warning me dis it back them up or shall I just stop using Firefox

Asked by martgs12 5 days ago

Last reply by FredMcD 5 days ago

Text in my browser is suddenly changed to un readable format

I am getting frequent crashs and many a times my pages will become unreadable, again automatically text changes to normal format after sometime. I am attaching screenshot… (read more)

I am getting frequent crashs and many a times my pages will become unreadable, again automatically text changes to normal format after sometime. I am attaching screenshots.

Please also help me that why firefox tabs suddenly crashes. I am facing this issue only in mozilla firefox, all other browsers like chrome, IE and softwares are working smoothly.

Asked by starpunjabi 5 days ago

Last reply by FredMcD 4 days ago

FireFox frequently closes unexpectedly or fails to start.

I'm having trouble using FireFox properly these days; it frequently quits unexpectedly, crashes tabs, or won't start in the first place. I use FireFox on multiple screens… (read more)

I'm having trouble using FireFox properly these days; it frequently quits unexpectedly, crashes tabs, or won't start in the first place. I use FireFox on multiple screens in my Windows 10, is that a bad thing?

What should i do? If possible, I would appreciate it if you could reply in Japanese.

Asked by pkrossb770 5 days ago

Last reply by FredMcD 5 days ago

Firefox has been crashing consistently since Oct 06

Mac OS 11.6 CPU 3 GHz 6-Core Intel Core i5 RAM 32 GB 2667 MHz DDR4 GPU Radeon Pro 570X 4 GB Firefox version 93 Submitted crash reports: [report] [#1] [#2] [#3] [#4… (read more)

  • Mac OS 11.6
  • CPU 3 GHz 6-Core Intel Core i5
  • RAM 32 GB 2667 MHz DDR4
  • GPU Radeon Pro 570X 4 GB
  • Firefox version 93
  • Submitted crash reports:

[report] [#1] [#2] [#3] [#4] [#5]

Firefox has been crashing constantly since Oct 6. Out of nowhere. Initially it would happen occasionally, but since Oct it's like seconds after I open it. Every time I have to force quit the application (colour wheel). Even though I am starting with a "refreshed" version (holding ALT + clicking on the icon and selecting refresh) it still happens.

Any help or tips are very much appreciated, FF is my default browser and because of this I have to shift my workflow to Chrome, which I am not fan.

Tabs I usually have open:

  • Gmail (pinned)
  • Whatsapp (pinned)
  • Google Keep (pinned)
  • Google Calendar
  • Google Spreadsheets
  • Reddit
  • Kotaku (sometimes)
  • The Verge (sometimes)

What I already did:

  • Update it (I had initially the previous version)
  • Open it holding alt → Refresh Firefox
  • Restarting the OS
  • Uninstalling and reinstalling Firefox
  • Disabled hardware acceleration

Asked by turnaboutks 5 days ago

Last reply by FredMcD 4 days ago

10/11/21 update

Firefox ran the annoying periodic update today and now it doesn't work at all. Cannot open anything. And, now to uninstall and reinstall, how do I avoid losing my bookm… (read more)

Firefox ran the annoying periodic update today and now it doesn't work at all. Cannot open anything. And, now to uninstall and reinstall, how do I avoid losing my bookmarks?

Asked by grant.h.cam 4 days ago

Last reply by FredMcD 4 days ago

Frequent Firefox Updates

Hello, I have a Windows 8.1 Lenovo ThinkPad. I'm legally blind and need to use screen magnifier software (Zoom Text Fusion) in order to use a computer. I like Firefox. … (read more)

Hello, I have a Windows 8.1 Lenovo ThinkPad. I'm legally blind and need to use screen magnifier software (Zoom Text Fusion) in order to use a computer. I like Firefox. I've observed that Firefox has been updating software quite often. In fact, some days it's more than once. Can you please chill on that, limiting the updates to once a week or so? Every time Firefox requires me to update, my laptop freezes for some reason and I must reboot and open documents again and again.

I'd also like to bring to your attention that the text using Firefox browser was once black and crisp using my screen magnifier. Approximately eight months ago, it has changed to grey and fuzzy. This doesn't happen on all web pages but most. Can you please fix that also? The Fusion people say they can't do anything about this as "Firefox broke the accessibility by updating the browser". Can you please partner with them to get this straightened out? I need my black crisp text back! I also recommend you do Firefox software testing with folks like me who use this sort of software to be sure they play well with each other before releasing updates.

When using my screen magnifier, some of the magnified words disappear off of the screen. In order to see the rest of the words, I must pan with my mouse. This is not very efficient. Is it possible for you to work your magic so that words wrap to the next line automatically when things are magnified? This is possible when using my Note 5 phone using Chrome browser, haven't tried it with Firefox.

Please don't forget about folks like us. There are many of us who use screen magnifiers. Thanks!  :)

Asked by barbmill1 4 days ago

Last reply by cor-el 4 days ago

Page rendering issues on certain pages

On certain pages, the rendering is completely off. For example, on Vimeo.com, all the text is gone (see attached pics). I tried Refresh Firefox, but the problem persists.… (read more)

On certain pages, the rendering is completely off. For example, on Vimeo.com, all the text is gone (see attached pics). I tried Refresh Firefox, but the problem persists. I tried Troubleshoot Mode and that fixes the problem. But when I restart and disable all of my extensions, the problem continues.

This only happens on my work computer Firefox. The Firefox versions at home on multiple computers work just fine.

Any thoughts?

Asked by Aaron 4 days ago

Last reply by FredMcD 2 days ago

Blocks instead of font characters for text & numbers.

Hi A newly opened Firefox page has unintelligible blocks for text and numbers. They are multicoloured.. Attached image I have tried in safe mode and same occurs. Loo… (read more)

Hi A newly opened Firefox page has unintelligible blocks for text and numbers. They are multicoloured.. Attached image I have tried in safe mode and same occurs. Looked at Fonts and tried various changes with no success. When firefox opens existing windows and tabs may not have the problem. A new tab such as this one will be ok. Move to new window and problem occurs. But not consistently ok or not. This has been occurring intermittently for some time. Any ideas please? Thanks for your help.

Asked by Iains Firefox 4 days ago

Last reply by cor-el 4 days ago