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  • Archived

Want to downgrade to Previous FireFox Browser

My Husband recently upgraded from the previous FireFox to the New FireFox Quantum without my approval. My Mac computer is in my name! I do not like the new FireFox Quantu… (read more)

My Husband recently upgraded from the previous FireFox to the New FireFox Quantum without my approval. My Mac computer is in my name! I do not like the new FireFox Quantum! I want to go back to the previous Fire Fox Browser, Can you please help me? and direct me to where I can downgrade to the latest or very last Version of Fire Fox1? Fire Fox Quantum is Buggy, it is SLOW, I can Not select the URL Box and copy and Paste the URL, I can not open a new Tab! and I think sometimes it affects My OS? I want to get Rid of IT!

Asked by TrishaFoster769 3 years ago

Last reply by FredMcD 3 years ago

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I am trying to add new addons not letting me as it says I need to download firefox, yet my firefox tells me i have the most up to date version installed

I am trying to add in new add-ons. When I open the add-on the download tab is highlighted with the message that I need to download Firefox. I have Firefox downloaded an… (read more)

I am trying to add in new add-ons. When I open the add-on the download tab is highlighted with the message that I need to download Firefox. I have Firefox downloaded and it says I have the most current version. I have restarted machine to now avail. When I click on the download firefox tab I get a file that downloaded but cant get it to execute. I am running windows 10

Asked by markmer 3 years ago

Last reply by James 3 years ago

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Does Firefox Quantum work with windows 7 ?

USED FIREFOX FOR YEARS... LIKED IT... NEW QUANTUM ... FREEZES UP UPON OPENING.....COULD I USE AN OLDER VERSION ON WINDOWS 7.... WIFE'S COMPUTER WORKS WITH OLDER VERSION… (read more)

USED FIREFOX FOR YEARS... LIKED IT... NEW QUANTUM ... FREEZES UP UPON OPENING.....COULD I USE AN OLDER VERSION ON WINDOWS 7.... WIFE'S COMPUTER WORKS WITH OLDER VERSION.... SORRY I TRIED QUANTUM.... Tk

Asked by TomKonopka 3 years ago

Last reply by FredMcD 3 years ago

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unable to login to specific website

When I logon to www.luckysupermarkets.com, the login screen will not load. Therefore unable to utilize benefits of super market shopping card. Contacted LuckySupermarkets… (read more)

When I logon to www.luckysupermarkets.com, the login screen will not load. Therefore unable to utilize benefits of super market shopping card. Contacted LuckySupermarkets and they are unable to help me. This also happens when I try from Google Chrome.

Asked by BreenaGirl 3 years ago

Last reply by cor-el 3 years ago

  • Solved
  • Archived

Firefox crashes

Crash ID: bp-1d7e3c12-901d-4529-9950-1e1991171229 Crash ID: bp-240d534c-9600-4050-8309-5ab831171229 Crash ID: bp-0bae0284-41fd-4fc9-815c-7fce61171229 it keep crashing eve… (read more)

Crash ID: bp-1d7e3c12-901d-4529-9950-1e1991171229

Crash ID: bp-240d534c-9600-4050-8309-5ab831171229

Crash ID: bp-0bae0284-41fd-4fc9-815c-7fce61171229

it keep crashing even at start just after the page open it close fast

i dont have any problematic software this is a fresh win 10 (i do have IDM extension but i had it before without any problem) i did restart, reinstall and even deleted the folders none worked

Asked by mohammad65 3 years ago

Answered by cor-el 3 years ago

  • Solved
  • Archived

Firefox crashes

Firefox crashes continually on start up whether in safe mode or not, goes straight to crash reporter. Mavericks, Mac Pro, latest Firefox Quantum Crash ID: bp-b3500d31-33… (read more)

Firefox crashes continually on start up whether in safe mode or not, goes straight to crash reporter. Mavericks, Mac Pro, latest Firefox Quantum

Crash ID: bp-b3500d31-3391-4a41-83af-c05cf1171230

Asked by quasi 3 years ago

Answered by Shadow110 3 years ago

  • Solved
  • Archived

Opening new tab causes intense lag

Ever since I updated to Firefox 57, opening a new tab has caused my entire desktop to lag out, stopping me from all navigation and freezing Firefox for 5-30 seconds. This… (read more)

Ever since I updated to Firefox 57, opening a new tab has caused my entire desktop to lag out, stopping me from all navigation and freezing Firefox for 5-30 seconds. This doesn't happen when I'm opening one of my bookmarks in a new tab, or even any link with content on it - it's exclusively when I open a new blank tab. I've tried disabling all of the content on the new tab page, but the problem still persists. As it is now, I've started opening a new Facebook tab before doing what I want because it's quicker and less destructive!

I'm running an i7 with 16Gb of RAM, so my computer isn't the problem - indeed, I didn't have this problem with the previous version of Firefox either. I've tried refreshing the install but the problem persists. Any ideas?

Asked by exoshelter 3 years ago

Answered by philipp 3 years ago

  • Solved
  • Archived

57.02 64bit - ALLwebsites take 1 min+ to load since today. Still does it after refresh. What's happened?

57.02 64bit on Windows 10. ALL websites take over one minute to load. Took a backup and refreshed Firefox and still takes over 1 min. New Microsoft Edge performs okay.… (read more)

57.02 64bit on Windows 10. ALL websites take over one minute to load. Took a backup and refreshed Firefox and still takes over 1 min. New Microsoft Edge performs okay. Have not added anything to Windows recently.

Asked by elpmek 3 years ago

Answered by elpmek 3 years ago

  • Solved
  • Archived

Firefox 57 hangs up

Having an issue with the new Firefox Quantum version 57.0. Firefox hangs and while scolling lags. I have reset my settings and disabled all addons as well as a complete u… (read more)

Having an issue with the new Firefox Quantum version 57.0. Firefox hangs and while scolling lags. I have reset my settings and disabled all addons as well as a complete uninstall and reinstall but the problems persist. I have zero issues with firefox 56. I am running an Intel core i7 8700k with a geforce 1070 graphics card,

Asked by sanitarium16 3 years ago

Answered by philipp 3 years ago

  • Solved
  • Archived

new ui is slow and hangs

After the update yesterday to Firefox Quantum, I can no longer use Firefox on my desktop. It is slow, it hangs and then freezes. I've tried everything in the troubleshoot… (read more)

After the update yesterday to Firefox Quantum, I can no longer use Firefox on my desktop. It is slow, it hangs and then freezes. I've tried everything in the troubleshooting section (profiles, drivers, refresh, fresh install, everything.) I am posting this message from...gasp...Microsoft Edge. I really hope there is someone who can help me, I really don't want to have to leave Firefox!

Asked by TwinsMomVA 3 years ago

Answered by philipp 3 years ago

  • Archived

Firefox crashes

I updated Mozilla Firefox and it restarted itself to apply updates but it couldn't start again and crashed every time i open it. I uninstalled it, deleted all its file fr… (read more)

I updated Mozilla Firefox and it restarted itself to apply updates but it couldn't start again and crashed every time i open it. I uninstalled it, deleted all its file from various locations & tried to install again but the same problem persists again and again...

Asked by tabishali999 3 years ago

Last reply by cor-el 3 years ago

  • Archived

Shift key highlights text

Whenever I'm entering a password in Firefox (Running 57.1 on Ubuntu 17.04), it highlights the entire field. This makes it impossible for me to enter passwords with capit… (read more)

Whenever I'm entering a password in Firefox (Running 57.1 on Ubuntu 17.04), it highlights the entire field. This makes it impossible for me to enter passwords with capital letters, other than typing it into the address bar, copy and pasting it.

This behavior exists even if I run Firefox with no extensions, add-ons or themes. It also only happens in Firefox, and only in password fields.

Asked by Gerardicus 3 years ago

Last reply by Shadow110 3 years ago

  • Solved
  • Archived

There are two user accounts on our PC. One account can access Mozilla; the other acct. can't. Fix how?

12/11/17 Mozilla Firefox crashed while my husband was on MSN News. Monitor went to a black screen, then rebooted on its own. Note: This crash did not show up on the Mozil… (read more)

12/11/17 Mozilla Firefox crashed while my husband was on MSN News. Monitor went to a black screen, then rebooted on its own. Note: This crash did not show up on the Mozilla Troubleshooting--Crash Report. A couple hours later, he logged onto Mozilla Foxfire with no problem.

12/12/17 Husband could not open Mozilla Firefox. Hourglass would spin, then go away. The program would not open. Note: My account (wife) has no problem loading Mozilla Firefox.

Actions taken: I did a Mozilla Firefox Troubleshoot to no avail. I updated Firefox to "Firefox Quantum". This did not fix my husband's account. Also, did a Kaspersky and MalwareBytes update and full scans. As for your suggestions, I will have to check the Firefox version, and installed plug-ins. Operating System is Windows 10 Home but Mozilla Foxfire is showing Windows 8. Any suggestions are helpful. Thank you.

Asked by carolhartnett 3 years ago

Answered by FredMcD 3 years ago

  • Archived

firefox gives 408 Request Time-out on certain websites while other browsers don't

Firefox results in 408 Request Time-out error in American physical society journal websites (for example : https://journals.aps.org/prb/pdf/10.1103/PhysRevB.93.115308 ,Th… (read more)

Firefox results in 408 Request Time-out error in American physical society journal websites (for example : https://journals.aps.org/prb/pdf/10.1103/PhysRevB.93.115308 ,The link involves a pay-gate unless accessed from a library with subscription.) Problem started only after updating to version 57.0.1(64 bit). Sites load without problems on other browsers like google chrome. I am running firefox 57.0.1(64 bit) on Linux mint 17.3 Cinnamon 64-bit. Thank you in advance

Asked by ajanpr 3 years ago

Last reply by cor-el 3 years ago

  • Archived

New Quantum 57.0 incompatible; deleted and reloaded 56.0, but cannot stop your auto updates!

When you first updated Firefox to Quantum 57.0, it stopped working with tv.xfinity.com as "incompatible." I deleted 57.0 Quantum, reloaded the older version and everythin… (read more)

When you first updated Firefox to Quantum 57.0, it stopped working with tv.xfinity.com as "incompatible." I deleted 57.0 Quantum, reloaded the older version and everything works fine again; but then, your system goes in automatically and UPDATES my browser without my permission! Once again, the browser is "incompatible" and I cannot watch any of my programs online (I do not even own a TV, so this is how I watch with my xfinity subscription). I delete 57.0 again, reload 56.0, enjoy for a week or so, and then Firefox UPDATES and I have to start all over. This is the fifth time.

Then on top of that, Firefox has NO customer support service by phone OR e-mail OR online chat. Outrageous.

How can I make Firefox Quantum 57.0 COMPATIBLE with tv.xfinity.com OR stop these automatic updates and just continue using 56.0 until you can get your act together.

Asked by ChristiPhD 3 years ago

Last reply by FredMcD 3 years ago