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Lost tabs

I wouldn't be asking for help from a 'volunteer' if I didntt have to. I lost all of my Firefox tabs again (again!) today, in the last half hour. I can't 'restore the pr… (read more)

I wouldn't be asking for help from a 'volunteer' if I didntt have to. I lost all of my Firefox tabs again (again!) today, in the last half hour. I can't 'restore the previous session'. I'm starting to feel pushed into giving up PC's altogether, with with problem of losing my Firefox session tabs after restarting my PC. Who needs PC devices/smart phones altogether. I'm feeling more and more stupid every time this happens. Why can't mozilla make Firefox robust enough that I can always get my previous session back. This time it happened for a new reason: Firefox had a new window open up when I restarted my PC, with an advertisement for a Disney movie. IF Mozilla is so smart, why can't they fix a problem like this? I see in the Mozilla knowledge base that people ask about this problem frequently.

[Profanity removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by narva1944 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Firefox Version 98 automatic Download

Hello, in the latest Firefox version at this time, files are simply downloaded automatically. Is there any way to turn this off. In a way this is a security risk. Or may… (read more)

Hello, in the latest Firefox version at this time, files are simply downloaded automatically. Is there any way to turn this off. In a way this is a security risk. Or maybe it is just a bug. I can't change anything under the general settings either. The steps from the existing problem solution have brought nothing. Does anyone have any ideas?

Asked by Jonas 3 months ago

Last reply by murmeladee 3 months ago

Passwords are missing

Hello Firefox am an existing user as part of my system crash i lost all the installed software including Firefox after repairing my system logging on the same email [edit… (read more)

Hello Firefox am an existing user as part of my system crash i lost all the installed software including Firefox after repairing my system logging on the same email [edited email from public] @gmail.com i didn't get the saved passwords please do something it's really important

Asked by pranavpradeepmk5 3 months ago

Last reply by FredMcD 3 months ago

I have a school website that is not secure and i can not get it to load

I have a school website connection problem. I can get it to load on Edge, but on firefox I was able to access it about it a week ago on your web browser, but unable to … (read more)

I have a school website connection problem. I can get it to load on Edge, but on firefox I was able to access it about it a week ago on your web browser, but unable to now. My network connection is fine and it is not a firewall on my end.

The school website is this: https://dcps.k12.md.us/

I can not even get the shield to come up and say yes this is site is okay, all i get is the circle with the i inside it. i have been all over your options in security to try to fix it and can't.

Regards, Beth

Asked by erothleu 3 months ago

Last reply by cor-el 3 months ago

administrator management

Why does my personal account say that it is being managed by my administrator "active policy" with name: Policy Value? This is my personal computer it shouldn't be manage… (read more)

Why does my personal account say that it is being managed by my administrator "active policy" with name: Policy Value? This is my personal computer it shouldn't be managed by anyone but me and if so I think an explanation is in order. I spent an entire day completely removing g-mail and chrome from my laptop for similar "administrator" issues that were completely obtuse inexplicable and highly paranoid inducing as they left the very distinct notion that my computer was not only being administrated by outside forces but also controlled and manipulated at the whims of a highly corrupt organization.

Asked by KC 3 months ago

Last reply by FredMcD 3 months ago

Extensions no longer show at top right after search bar

I'm new to Firefox and having problems getting started. I am 78 and not good with tech stuff. Firefox was working quite well and then suddenly things went wrong. There w… (read more)

I'm new to Firefox and having problems getting started. I am 78 and not good with tech stuff.

Firefox was working quite well and then suddenly things went wrong. There was a "sidebar" open the entire length of the screen at the left, it usually showed history. My add-ons showed at the top right after the search bar, they disappeared. Bitwarden was one of them that I use all the time to log into websites. I think they disappeared when I closed the sidebar at the left. I would like to know how to open the sidebar and how to restore the add-ons. (They still show and are turned on under Add-ons Manager.)

Any help would be greatly appreciated as my Firefox is not usable in it's present form.

THANKS, chubbles

2019 MacBook Pro Monterey 12.2.1

Asked by chubbles 3 months ago

Last reply by cor-el 3 months ago

Firefox won't open at least one website and Google Chrome has no problem with it.

Hello, Can someone help with this. Thank you in advance. Firefox won't open at least one website and Google Chrome has no problem with it. I don't like having to open Chr… (read more)

Hello,

Can someone help with this. Thank you in advance.

Firefox won't open at least one website and Google Chrome has no problem with it. I don't like having to open Chrome just for one site. I'm using Windows 10

Here is the sites address.

http://amazon.syf.com/login

When I try to open it I receive this message:

"Service Unavailable The server is temporarily unable to service your request. Please try again later." Reference #6.8b37d517.1646830432.15cb9ed8

Anyway I can get Firefox to open this address?

Asked by steve888steve 3 months ago

Last reply by FredMcD 3 months ago

How can I reduce the tabs vertical size a bit?

I want to reduce the vertical size rather than the horizontal size a little. I'm sorry, but I wish it was similar to the chrome's vertical Tabs size. Wanna use firefox on… (read more)

I want to reduce the vertical size rather than the horizontal size a little. I'm sorry, but I wish it was similar to the chrome's vertical Tabs size. Wanna use firefox only one.

Asked by redohmer 3 months ago

Last reply by cor-el 3 months ago

FF98 "Always Open Similar Files" in downloads isn't there!!!

The new Firefox 98 has broken some functionality my company users in our ERP. Instead of passing a file type off to the needed application, it is now downloading it so my… (read more)

The new Firefox 98 has broken some functionality my company users in our ERP. Instead of passing a file type off to the needed application, it is now downloading it so my users have to then click in the downloads area to execute the call for the report.

Per the release notes, there should be an option to ALWAYS OPEN SIMILAR FILES in the down loads section but its not there on any of our PC's.

Anyone run into this yet?

Asked by Tiny4409 3 months ago

Last reply by AliceWyman 3 months ago

Files automatically downloading

I use to be able to download a file and it would ask me would you like to save or open this file. I must have accidentally clicked "always do this" and I didn't mean to. … (read more)

I use to be able to download a file and it would ask me would you like to save or open this file. I must have accidentally clicked "always do this" and I didn't mean to. I tried deleting the handlers.json but nothing works. How do I get back to the old way when I would save a file and it would ask me would I like to open or save it? I want to bring back the window below.

Asked by isidorasantana01 3 months ago

Last reply by Patrick 3 months ago

stop autosave of pdf

Your latest update now saves every PDF I open to my desktop, I need this to stop ASAP, I open dozens and dozens per day and this is intolerable to the point I will uninst… (read more)

Your latest update now saves every PDF I open to my desktop, I need this to stop ASAP, I open dozens and dozens per day and this is intolerable to the point I will uninstall Firefox if I cannot fix this quickly.

I have set the settings to always ask, it asks but still autosaves?

Asked by klaviolette 3 months ago

Last reply by AliceWyman 3 months ago

Profile folder isn't shown

Hi all, I had to do a fresh installation of Firefox, so I made a backup of my profile folders to restore them and deinstalled Firefox completely. My main profile folder i… (read more)

Hi all,

I had to do a fresh installation of Firefox, so I made a backup of my profile folders to restore them and deinstalled Firefox completely.

My main profile folder is called 6tmbpuzf.default and my additional profile folder is called zxljatsb.default-release.

After the fresh installation, Firefox created a new profile: rgun63ue.default-release-1646847780299

I closed Firefox, copied my saved profile folders to the places where they belong (from roaming to roaming, from local to local) but when I open about:profiles, Firefox doesn't show any of my old profiles, only the new one! Why is that? What can I do so that Firefox shows them?

I added images of my about:profiles page, the roaming and the local folder.

Asked by Diramel 3 months ago

Last reply by cor-el 3 months ago

Can browse to a website but not login, without first resetting Firefox 98

Greetings. I use AT&T Yahoo Mail with Firefox 98 on Windows 10 (latest build). So, I have noticed a very strange problem and I don't know who to blame. Yahoo or Mozil… (read more)

Greetings.

I use AT&T Yahoo Mail with Firefox 98 on Windows 10 (latest build). So, I have noticed a very strange problem and I don't know who to blame. Yahoo or Mozilla.

I can't login to AT&T Yahoo Mail from several internet addresses.

I can get to the page but nothing happens when I click "Mail" or "Login." except that the connection failed. Everything else in Firefox works just fine on all sites, except this one (and it's "sister" login URL's.)

The sites are: mail.yahoo.com and currently.att.yahoo.com

I have tried everything that I can think of with no success. All works perfectly under Microsoft Edge. If I clear all history in Firefox the result is the same - no login.

Only a Firefox Reset will do - but I dare not clear all history!

Therefore:

Microsoft Edge and Firefox browsing to the above sites work just fine. When I click on the Mail Login hot spot in Microsoft Edge all is fine. When I click on the Mail Login hot spot in Firefox it tries connecting and fails. Have to do a Firefox Reset.

Any help appreciated. This is madness!

Thanks.

)

Asked by Compumind 3 months ago

Last reply by FredMcD 3 months ago

POWERPOINT NO LONGER SHOWING IN SETTINGS - APPLICATIONS

Hi. Suddenly mid workflow I can only open a PP document by saving it. Usually I would go to SETTINGS - APPLICATIONS and switch out the preference to 'always ask' - howeve… (read more)

Hi. Suddenly mid workflow I can only open a PP document by saving it. Usually I would go to SETTINGS - APPLICATIONS and switch out the preference to 'always ask' - however PP now doesn't appear in the menu. How can I add it so I can change the download setting? And why has it suddenly disappeared? I am using / downloading them all the time? Thanks in advance. Regards, Brigitte

Asked by oberlander.brigitte 3 months ago

Last reply by Terry 3 months ago

The page isn’t redirecting properly An error occurred during a connection to my.deloitte.com.

I receive the following message to a common site I used with my business employer. The message that I receive in Firefox is: The page isn’t redirecting properly An error… (read more)

I receive the following message to a common site I used with my business employer.

The message that I receive in Firefox is:

The page isn’t redirecting properly An error occurred during a connection to my.deloitte.com.

I don't know what to do in order to fix this. This seems to be a relatively new problem and I did not have this problem in the recent months, when I used and accessed this site.

Please help as I need to use this site on Firefox.

Kindly, Alan Lloveras Houston, Texas 713-302-0871

Asked by alan171 3 months ago

Last reply by cor-el 3 months ago

Redirect block won't switch off

Since a few days ago, whenever I click on a Google Image Search result I get this annoying page: Redirect Notice The page you were on is trying to send you to https://www… (read more)

Since a few days ago, whenever I click on a Google Image Search result I get this annoying page: Redirect Notice

The page you were on is trying to send you to https://www.cdc.gov/coronavirus/2019-ncov/testing/index.html.
If you do not want to visit that page, you can return to the previous page.

I've searched help, and found this page: https://support.mozilla.org/en-US/questions/1327430

And twice gone to about:config, searched for accessibility.blockautorefresh, and switched it to false. And i've restarted my browser, but it hasn't solved the issue.

Asked by lilyStyle 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Facebook won't load at all in Firefox

I've had this issue for several years now. Facebook just won't load. I get a blank screen. I tried removing all my cookies, and this didn't help (but was really annoying … (read more)

I've had this issue for several years now. Facebook just won't load. I get a blank screen. I tried removing all my cookies, and this didn't help (but was really annoying because then I kept being asked to accept them all again)

The problem's lasted for 2 or 3 new MacBooks, which i've migrated to with Time Machine.

I've been having to use Chrome for Facebook instead

Asked by lilyStyle 3 months ago

Last reply by cor-el 3 months ago

Constant New Logins

My FireFox makes me login to my social media accounts, emails, and all other accounts every time I login. Is there a way to have Firefox remember my logins so I don't hav… (read more)

My FireFox makes me login to my social media accounts, emails, and all other accounts every time I login. Is there a way to have Firefox remember my logins so I don't have to re-sign in every time? I have already checked that my passwords are saved.

Asked by chine.love15 3 months ago

Last reply by FredMcD 3 months ago