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Theme keeps resetting on browser restart when signed in to account

Every time I change my theme and close my browser and come back in it resets my theme. Though my theme says it is enabled. I have no idea what is causing this accept that… (read more)

Every time I change my theme and close my browser and come back in it resets my theme. Though my theme says it is enabled. I have no idea what is causing this accept that it happens when I log in to my account. I have uninstalled my Firefox and cleaned out all registry and appdata folders for a clean install. I then re-install fresh and login to my account and BAM my theme resets every time I restart my browser. I have also closed all logins in my account.

As you can see in the image my theme is enabled but the theme is not showing. When I disable and re-enable it it will come back but when I close my browser and open it back the theme shows for about 2 seconds but reverts to this theme you see in the screenshot.

I hope this makes sense, this is very confusing.

Asked by Kaleb 1 year ago

Answered by cor-el 1 year ago

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Firefox will not show reviews from certain sites

Since the last 3 updates I have not been able to get Firefox to display peoples reviews on certain sites like Cabelas.ca. when I use other browsers there is no issue. I m… (read more)

Since the last 3 updates I have not been able to get Firefox to display peoples reviews on certain sites like Cabelas.ca. when I use other browsers there is no issue. I much prefer Firefox over chrome but I have to use Chrome in order to read any reviews on products. Is this a browser issue or during the updates did something change that I am not seeing?

Asked by Ugly1 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Browser hacked?

So I was reading manga and the top fifth of my monitor went white. Full white. Non-interactable. Almost like it's not there. I can't access task menus or bars. No tabs. N… (read more)

So I was reading manga and the top fifth of my monitor went white. Full white. Non-interactable. Almost like it's not there. I can't access task menus or bars. No tabs. No search. Nothing. Uninstalled and Reinstalled and problem persists. Cleared cache and cookies.

OS Info: Edition: Windows 10 Home Version: 20H2 Installed: ‎8/‎1/‎2021 OS build: 19042.1288 Experience: Windows Feature Experience Pack 120.2212.3920.0

Device Info: Processor: 11th Gen Intel(R) Core(TM) i7-11700KF @ 3.60GHz 3.60 GHz Installed RAM: 16.0 GB (15.7 GB usable) System type: 64-bit operating system, x64-based processor

Mozilla Info: Up to date. Checked for updates by using keyboard commands (Ctrl+Alt+A).

Asked by sierramcgivney 1 year ago

Answered by FredMcD 1 year ago

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Access denied error using windows 11 for URL https://my.xfinity.com/?cid=cust MS Edge works fine for the same URL

Getting this error when browsing to https://my.xfinity.com/?cid=cust : Access Denied You don't have permission to access "http://my.xfinity.com/?" on this server. R… (read more)

Getting this error when browsing to https://my.xfinity.com/?cid=cust : Access Denied You don't have permission to access "http://my.xfinity.com/?" on this server.

Reference #18.2f034017.1636300530.ec4a141

MS edge works okay on the same laptop & same url. This is with Windows 11

Asked by donohue.db 1 year ago

Answered by donohue.db 1 year ago

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Installed language packs are not shown as spell check options

Only my native Russian language is available for spell check, no matter what language packs are installed. I have same problem for a long time on Firefox Browser and Fire… (read more)

Only my native Russian language is available for spell check, no matter what language packs are installed. I have same problem for a long time on Firefox Browser and Firefox Developer Edition (now on 94.0.1 and 95.0b3 respectively) with different Mozilla Accounts, so I guess problem is platform specific.

Please help to find direction to dig to  : )

Asked by Y-W-R-A 1 year ago

Answered by cor-el 1 year ago

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Loss of/unable to access, bookmarks/passwords since upgrate to 94.0.1. version of Firefox

I just upgraded to Firefox 94.0.1. and have lost all my bookmarks and passwords. I have tried to import backups but Firefox is "Unable to process the backup file". This … (read more)

I just upgraded to Firefox 94.0.1. and have lost all my bookmarks and passwords. I have tried to import backups but Firefox is "Unable to process the backup file". This means that I have, for now, lost access to all 1555 bookmarks I have which is as you can imagine extreamly frustrating and anoying. Is it possible to roll back to an earlier version which may work or to produce a fix for this version?

Asked by sic_pupy 1 year ago

Answered by cor-el 1 year ago

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"Ask to save logins and passwords for websites" setting won't stay ticked

Firefox won't save my passwords setting I go to Settings > Privacy and Security and tick the box that says "Ask to save logins and passwords for websites". I have als… (read more)

Firefox won't save my passwords setting

I go to Settings > Privacy and Security and tick the box that says "Ask to save logins and passwords for websites". I have also chosen "Remember History" so "Firefox will remember your browsing, download, form, and search history".

I then exit Firefox (either by "Exit" or clicking the X) to save the setting. Then when I go back in to Firefox, the "Ask to save logins and passwords ...." box is unticked and have to tick it again to get all my passwords for sites. It never saves the setting.

Running Firefox 94.0.1 on Windows 11.

Colin

Asked by drgazgiz 1 year ago

Answered by cor-el 1 year ago

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Firefox is much slower after the weekend

The CPU usage has increased by ~50% since last weekend 6-7 Nov. Firefox selects in both cases - 720p or 720p60 - use hardware acceleration when available The main culprit… (read more)

The CPU usage has increased by ~50% since last weekend 6-7 Nov. Firefox selects in both cases - 720p or 720p60 - use hardware acceleration when available The main culprits are: - GeckoMain - RDD Process - Web Content For 720p it increased from ~14% to ~22% and for 720p60 the change is from ~20% to ~29% I use: - Ubuntu 21.10 - Ryzen 3 2200G; 16GB - Wayland

Asked by Bert Nijhof 1 year ago

Answered by Bert Nijhof 1 year ago

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Disable certificate verification

I can't seem to disable the certificate verification on Mozilla Firefox. As you can see on the screenshot, the error code is SEC_ERROR_UNKNOWN_ISSUER. I tried multiple s… (read more)

I can't seem to disable the certificate verification on Mozilla Firefox. As you can see on the screenshot, the error code is SEC_ERROR_UNKNOWN_ISSUER.

I tried multiple solutions, including :

- https://smallbusiness.chron.com/disable-firefox-rejecting-certificates-59249.html - The three solutions from https://stackoverflow.com/questions/20088/is-there-a-way-to-make-firefox-ignore-invalid-ssl-certificates - https://support.mozilla.org/en-US/questions/1234483 - All of the solutions from https://browserhow.com/how-to-fix-mozilla-firefox-ssl-certificate-error/ - https://itectec.com/superuser/how-to-make-firefox-ignore-all-ssl-certification-errors/

and so on.

Is there a way to disable this for only one website, or at least for all website ? I got a web interface which is self signed (if I understand everything correctly) where we can bypass the certificate "error" but it would be great if I just could configure Firefox to skip it entirely for this interface (as I'm certain it's not insecure and even if it was I'd still use it because I can't use anything else for now.

I know Chrome has a command line which do exactly what I want (--ignore-certificate-errors) but Firefox is a must go for me so I'd prefer to find an option on this browser.

Thank you for your time.

Asked by r.roch 1 year ago

Answered by cor-el 1 year ago

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Recent 94.0.1 upgrade

After the recent update, I have had trouble viewing information on my company's file sharing & organizing online program "Teamworks". I have attached screen prints o… (read more)

After the recent update, I have had trouble viewing information on my company's file sharing & organizing online program "Teamworks". I have attached screen prints of what I see using Chrome vs Firefox. Other pages on Teamworks do not show complete information either.

I want to add that Firefox has also not allowed Outlook MSG files to be viewed. The only way I can do so is to download the file into Outlook then open through the Outlook program. Having to do this has not always been the case.

Finally, I will note that Firefox does NOT work with my online payroll service Paychex. I have had to use Chrome for this as well.

It is very frustrating that I can't use the Firefox program that I like so much and have become very trustworthy of. Please help me fix these issues so I can continue to use Firefox as my preferred browser. Thank you!

Asked by R70Stang 1 year ago

Answered by FredMcD 1 year ago