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Bing Help!

I've changed my default Firefox search option to DuckDuckGo, and even removed Bing from the list of options... but every time I start Firefox, I see DuckDuckGo in the add… (read more)

I've changed my default Firefox search option to DuckDuckGo, and even removed Bing from the list of options... but every time I start Firefox, I see DuckDuckGo in the address bar, then Bing removes it and replaces it! What the heck?? I don't want MICROSOFT anything, that's why I changed! Help... :-(

Asked by milleniumgirl67 5 months ago

Last reply by FredMcD 5 months ago

Firefox window shown incorrectly on restarting Ubuntu 18.04

Yesterday I shutdown my PC running Ubuntu 18.04 while Firefox had a full screen window on each of my two monitors. When i turned it on today the window on my right hand m… (read more)

Yesterday I shutdown my PC running Ubuntu 18.04 while Firefox had a full screen window on each of my two monitors. When i turned it on today the window on my right hand monitor opened correctly. However, the window on my left hand monitor had these problems (see the uploaded image) it was not full screen. It was split into a window at the bottom of the screen that showed the expected contents and a black window at the top of the screen that took mouse input. Note the 'KCOM webmail...' popup by the mouse cursor over the upper window. A right click on the desktop had no effect on the left hand monitor, as if something considered the window full screen. After restoring down the window on the right hand monitor a right click on that desktop showed the expected menu. I recovered from the problem by moving the mouse cursor over the black window until the 'Maximise' popup appeared and clicking. The window then became full screen and has behaved correctly since. I have xpdyinfo and xwininfo outputs in case they are useful. I upgraded from Ubuntu 16.04 to 18.04 about 2 weeks ago and have been using Firefox almost daily since then. I have often seen it restart correctly when I restart my PC, although perhaps not with two full screen windows. I don't know if this is a known bug. I hope this information is useful.

Asked by phil124 5 months ago

Last reply by jonzn4SUSE 5 months ago

Robots

Driving me insane, can't get my normal sites. Can't get rid of it. It says wrong even when info is right. I do not want to stop using Firefox (been with you many many yea… (read more)

Driving me insane, can't get my normal sites. Can't get rid of it. It says wrong even when info is right. I do not want to stop using Firefox (been with you many many years) but getting very annoyed. Tried your help, didn't, checked Windows could'nt find anything. Cleared history etc.. still get my sites. Trying other engines but not happy.

Asked by Lyn 5 months ago

Last reply by FredMcD 5 months ago

Trouble Using Sharepoint in Firefox on Windows 10

I can no longer use Microsoft Sharepoint in Firefox. I can get to the Microsoft Office Portal site, but I can no longer get to Sharepoint in Firefox. It gives me a "can't… (read more)

I can no longer use Microsoft Sharepoint in Firefox. I can get to the Microsoft Office Portal site, but I can no longer get to Sharepoint in Firefox. It gives me a "can't sign in error." Any suggestions or support would be appreciated.

Asked by joshuavcraft 5 months ago

Last reply by jscher2000 5 months ago

Missing search bar items

The other day I deleted the 'save bookmarks' icon in the search bar and can't seem to get it back. That's on a new tab. If I go to Firefox help, when the new tab opens, e… (read more)

The other day I deleted the 'save bookmarks' icon in the search bar and can't seem to get it back. That's on a new tab. If I go to Firefox help, when the new tab opens, everything seems to be there. I've looked at this for so long I'm lost. Can anyone help?


Asked by rshessel 5 months ago

Last reply by cor-el 5 months ago

online banking

For years and years I have used Firefox to do all my online banking. Suddenly, I can access the U.S. Bank website but after logging in, the screen turns white and will no… (read more)

For years and years I have used Firefox to do all my online banking. Suddenly, I can access the U.S. Bank website but after logging in, the screen turns white and will not load my page.

Asked by woodtoy1 5 months ago

Last reply by cor-el 5 months ago

auto fill does not fill out my Street Address

The auto fill option does not fill in my Street Address. provide tips/details on how to get the auto fill function to include filling in my Street Address. Many Thanks … (read more)

The auto fill option does not fill in my Street Address.

provide tips/details on how to get the auto fill function to include filling in my Street Address.

Many Thanks

Asked by GEAUX TIGAHS! 5 months ago

Last reply by jonzn4SUSE 5 months ago

Is there a way to change the name/words on a tab, or its color?

As a webgroup site manager I usually have a single window open dedicated to multiple pages within the site. I can have as many as a half-dozen tabs ALL with the same name… (read more)

As a webgroup site manager I usually have a single window open dedicated to multiple pages within the site. I can have as many as a half-dozen tabs ALL with the same name - (then the page-in-use). But all I can see/read is the first part. Is there a way to 'customize' the contents/name/words showing on a tab? Or a way to change the color of the tabs to help differentiate which one is which? I'd like to be able to change "main@beta.groups.io | Messages" to just "Messages" because "main@beta.groups.io | Pending Messages" looks exactly the same until out-of-sight in the tab. Or, I'd be happy enough to make "Messages" green and "Pending Messages" to orange.

Asked by Antiquetuck 5 months ago

Last reply by cor-el 5 months ago

Unable to see anything in Imgur

Within the past 24 hours there's been a Firefox update installed which, as usual, has happened quietly and without issue, so I know that my browser is safe and up-to-date… (read more)

Within the past 24 hours there's been a Firefox update installed which, as usual, has happened quietly and without issue, so I know that my browser is safe and up-to-date. However, today I headed to one of my favourite sites - Imgur - only to find a blank page. Well, not entirely blank - all the words and frames and bits are there but no photos or videos - nothing visual. I had to ignore it during the day and then this evening I asked Imgur if they knew what the problem was. They replied: "It looks like your ISP may be blocking access. I was able to confirm your ISP as TalkTalk which has had this issue occur in the past. I'd recommend reaching out to them directly or using an alternative connection to the site, if possible."

Fair enough - it's TalkTalk's problem - or is it?

Soon afterwards I looked at a comment in Reddit and they gaive a link to Imgur - so, not really expecting much, I clicked on the link. Secure Connection Failed An error occurred during a connection to i.imgur.com. PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified."

Please could you add your comments so that I can be assured that it is indeed my server's fault and not a browser problem - so that I can get to the bottom of this unwanted security query.

Asked by leo9ine 5 months ago

Last reply by FredMcD 5 months ago

FF slowing my online activity

Why does FF show 5 windows in the Task Manager when I have only one FF window/tab open? FF is using 50% (one gig+) of memory even though there is only one FF window/tab o… (read more)

Why does FF show 5 windows in the Task Manager when I have only one FF window/tab open? FF is using 50% (one gig+) of memory even though there is only one FF window/tab open. This is slowing my computers online activity—sometimes greatly. Is there a way to fix this, other than not using FF?

I am using FF 84.0.2 (64-bit) with a 64-bit PC. All critical and security updates are up to date and the machine seems to be free of any malware.

Thank you for your help.

Asked by fastfood 5 months ago

Last reply by FredMcD 5 months ago

ChromeExtMalware.store

I have been trying to undo a hacking problem for quite a while. I am using Kaspersky Cloud Security, looking for unusual (hard to really say what that is) network and ap… (read more)

I have been trying to undo a hacking problem for quite a while. I am using Kaspersky Cloud Security, looking for unusual (hard to really say what that is) network and app activity and making apps ask before running or using the network. I saw an event reported by K that had a bunch of versions of various browsers, one of which was Safari that I never have used. I asked them but then realized that was just something that edge or K tacked on to identify somethnig else.

However, I did notice that Chrome was being used, apparently by edge, as my browser. My understanding is that chrome is used a lot by hackers for various things. I'd rather not use it. That's why I installed Firefox.

So I did a search of my pc for "chrome" and up came the thing in the title of this question: ChromExtMalware.store. I was fairly surpised that it would actually be called that. But I did find by searching the web that it's malware.

beyond that, several other things came up, chrome.nm-server-v2.manifest.json, same thng without the v2, plugins.chrome.manifest.

So apparently I not only use edge but chrome.

Can anyone tell me whether I simply do not understand how this is all structured and its all fairly safe, or, if it lookw like i'm right nd something is fishy, is there reason to imagine that Firefox will make it easier to control these things?

thanks for taking a moment to look this over. I really do need some guidance, so if you are willing but you need more info, please reply and request it.

Note: The image and issue, if the image uploads, is not on this PC. It is on my Microsoft Surface. This machine has problems as well, but I haven't not see that here - yet. So the shared configuration is for this pc.

Asked by rabidbilly 5 months ago

Last reply by jscher2000 5 months ago

Firefox crashes Windows OS

I have been experiencing lately quite few Firefox crashes that bring down the entire (desktop) Windows OS in a brutal manner: complete system lockup, instant reboots (no … (read more)

I have been experiencing lately quite few Firefox crashes that bring down the entire (desktop) Windows OS in a brutal manner: complete system lockup, instant reboots (no blue screen).

These seem related to the audio and video interactions with the host system - streaming musinc online (siriusxm.com) or engaging in graphic intensive activities. This supposition propmpt me to perform few hardware tests - memory, GPU, audio card,etc. Everything checks out fine with the basic test and diagnostic tools I've used.

The worse system crashes have happened while on the https://buckhill.com/tubing-2/snow-tubing/ wesbite trying to purchase passes. Along the way for signing the waiver, the site brings up a graphical pad for capturing the guest's signature using the mouse. Several attempts have ended with horrendous system crashes (I had to locate the hardware reset button on my system, which took a while), never in the same spot in the process. Similar issues have happened on my wife's laptop (Windows 10 OS) while using Firefox on this site. I had to use a different browser to complete this purchase, for both my kids sanity and my system health. (for whomever is interested in troubleshooting this site, just follow the prompts and add guests - the purchase step is the very last one).

I should mention that Firefox' own crash page (about:crashes) shows no sign of any crashes. Other times, the Firefox window just dissappears without any warning, and no traces of crash information in Firefox nor OS event system. My system is configured to save a memory minidump in the event of crashes - there were none.

In this context, I could be wrong, but narrowed the culprit down to Firefox itself. In my opinion, whatever Firefox is doing to bypass OS basic protection mechanisms (and let's be honest - on Windows these can be better) and cause such hard failures are a dangerous vulnerability that should be investigated.

Any ideas and suggestions on diagnosing this or what to capture for aiding with troubleshooting, are appreciated.

Asked by Dan 5 months ago

Last reply by FredMcD 4 months ago

Firefox blank Icon in Windows 7

Hi, I dealt with this problem several time and I decided to write down my solution to save of others time. In case you install firefox on Windows 7 and your htm, html fil… (read more)

Hi, I dealt with this problem several time and I decided to write down my solution to save of others time. In case you install firefox on Windows 7 and your htm, html files are showing blank white icon instead of little foxxy one, all you need to do to go for registry as below: - I am using Firefox v.84, ues problem is there since firefox v.2 - - Type regedit and go for "HKEY_CLASSES_ROOT\FirefoxHTML-308046B0AF4A39CB\DefaultIcon", perhabs you see a differentt number beside FirefoxHTML or even no number - - Double click on Default key and change the value to "C:\Program Files\Mozilla Firefox\firefox.exe,1", not to mention without "" - Don't forget to backup whole your registry before editing it - Restart and you will probably see the Firefox icon on your saved html files

Good luck

Asked by Kaveh Izadi 5 months ago

Last reply by jonzn4SUSE 5 months ago

Bookmark toolbar doesn't show every bookmark until I "reset" it with the view menu checkbox (turn it off and on again).

I first noticed it when I plugged in my new screen for the first time. It's quite a bit larger than my old one, and I think Firefox doesn't really recognize it. The spec… (read more)

I first noticed it when I plugged in my new screen for the first time. It's quite a bit larger than my old one, and I think Firefox doesn't really recognize it.

The specific steps I take to fix it temporarily (per session) are as follows:

Press alt to show the menu bar

Select View > Toolbars > Uncheck Bookmarks Toolbar

Same steps again except to check the Bookmarks Toolbar checkbox again. Then everything is normal.

Interestingly it is never the same amount of bookmarks that aren't shown, always differs by 2 or three before it cuts off and shows just empty space.

Thanks.

Asked by thisisntausername 5 months ago

Last reply by Scribe 5 months ago

Firefox does not like yahoo mail

Firefox will take me to yahoo and I can preview my email but cannot open my yahoo mail. I uninstalled firefox and reinstalled and it fixed it Now a week later it is doi… (read more)

Firefox will take me to yahoo and I can preview my email but cannot open my yahoo mail. I uninstalled firefox and reinstalled and it fixed it Now a week later it is doing it again. I can get to my mail from edge no problem. I decided to try firefox again to get into my yahoo mail and it worked all day yesterday and now it stopped again. Can't figure out what gives

Asked by viejamom 5 months ago

Last reply by FredMcD 5 months ago

How Do I Add Norton Safe as Search Engine Option?

Norton Safe is not an option in the drop down list of possible search engines. When my husband installed Firefox, Norton asked whether to make it the default search engin… (read more)

Norton Safe is not an option in the drop down list of possible search engines. When my husband installed Firefox, Norton asked whether to make it the default search engine, and he did. I was not given that option, and I find no way to add Norton as an option.

Asked by Andria 5 months ago

Last reply by jscher2000 5 months ago

Ramdomly high IO activity when watching video

It usually happens when I loading page or watching video on YouTube/ Bahamut Anime(ani.gamer.com.tw). When it occurs, the video still can play until the video cache empty… (read more)

It usually happens when I loading page or watching video on YouTube/ Bahamut Anime(ani.gamer.com.tw). When it occurs, the video still can play until the video cache empty, and after switching to another and switching back, the page becomes all white except a loading circle at the center. This situation takes about 3~5 minutes. I have tried refresh firefox, and disable all addons.

Asked by Mizuyoru_TW 5 months ago

Last reply by alex_mayorga 5 months ago

This crap appeared, on its own, on my Bookmarks Toolbar - displacing important (to me) custom bookmarks. I want this crap gone, and my custom Bookmark Toolbar returned to >MY< control.

The following is a screenshot of my Firefox browser. Included is a BULLSHIT "Other Bookmarks" tab that has displaced existing custom bookmarks. This is >NOT< help… (read more)

The following is a screenshot of my Firefox browser. Included is a BULLSHIT "Other Bookmarks" tab that has displaced existing custom bookmarks. This is >NOT< helpful. I want this crap gone, and control of my toolbar returned to ME. How do I remove this tab from the toolbar? And don't tell me it's an upgrade to the browsing experience. If I wanted to group items with a shortcut on the toolbar I would have done so. Note that I already have two groups on the toolbar. I know what I'm about. Give my back my toolbar with the custom bookmarks that >I< require.

Asked by hsconway5 4 months ago

Last reply by jscher2000 4 months ago