Firefox Support Forum

Hi, just exited Firefox my usual way - Clicking Exit. Usual message pops up - Do you want to close 2 windows with xx tabs. Firefox closes. As always.

When I am opening Firefox again only 1 window opens! The less important one! The other window actually had all my important tabs.

How can I get my window back?

This has not happened for many many years.

Regards Gerd

message received this evening. however, signed in without problem earlier today: "Secure Connection Failed

An error occurred during a connection to secure.capecodfive.com. PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

have previewed help topics particular to this problem, but not finding exact phrase. this is my online banking account. i use it regularly and often. i wanted to transfer funds. i have contacted the bank customer service, advised to clear cache and cookies, but no luck. FF autoupdates, Win7 not applying updates, prefer not using Win10.

i am over the hill and picking up speed, but need hand-holding at this point. moz help has helped before with good results. thanks for the life-preserver! elise bowen, cape cod

As of Friday October 16, 2020 my bank sign on stopped working. I called the bank and they asked me to use my Microsoft edge browser and it worked.

Any Idea on why this on site does not work? I cleared cache and cookies and rebooted.

After updating to 82.0, Firefox crashes on startup - no crash reporter come up. The error in the Application Event Log is below. Installing R81.0.2 works OK. Windows 10 x64.

Fault bucket 1275581050191285046, type 5 Event Name: BEX64 Response: Not available Cab Id: 0

Problem signature: P1: firefox.exe P2: 82.0.0.7592 P3: 5f8738dd P4: ntdll.dll P5: 10.0.18362.1049 P6: b5beef21 P7: 00000000000a1170 P8: c0000409 P9: 000000000000000a P10:

Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDE95.tmp.dmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDF71.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDFB0.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDFCF.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE02E.tmp.txt

These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_firefox.exe_1b544b54fcc252cdfdf6b194343645212cb8_9cb06cfd_72412bc8-45a1-4fdb-844b-7682c6d71920

Analysis symbol: Rechecking for solution: 0 Report Id: 0ccc8f5e-5764-4a93-a37d-10117de847df Report Status: 268435456 Hashed bucket: 62447e0c1c305c5161b3c634f2df0b36 Cab Guid: 0

Using firefox 81.0.2 for a while now i've notiec that my library is missing a tags section entirely, so have no way to manage/browse by tags. I see Bookmarks See Pocket List downloads see synched tabs

but no tag option anywhere . i can edit bookmarks and add tags, but have no way to manage or view by tags.

Thanks for any help.

HI. Firefox has been regularly crashing over the last month or two. Today it's crashed 4-5 times in 10 minutes. I tried sfc /scannow just now and there were no integrity violations. I've always submitted the crash report immediately after each event, however the last few were unsubmitted when I checked the log just now, so I've submitted them too. Firefox has always been updated to the latest version. Any ideas? Cheers Ian

I'm having a weird problem with Firefox for a long time now.

I'm using the latest version, for windows, x64bits - 81.0.2

Sometimes, I press Ctrl+T to open a new TAB and I type an address or paste an address and it just won't load the page... It stays loading, loading and it does nothing.. BUT If I open another tab (Ctrl+T or in the plus sign) and paste or type and address, everything works... This can happen again on the same window or in another window... I just don't know what is happening... I haven't switch to another browser because I love Firefox to much, but I'm getting a bit tired of this problem...

Any hints on why this is happening ?

After an update done on October 13, the button that I clicked on to see the menu list that showed selections like "show all bookmarks' and "other bookmarks" to see my bookmarks suddenly disappeared. The button used to be on the top right hand corner of the page, to the left of the one that is titled 'view history, etc". Now I cannot find the bookmarks. Help. Thanks in advance.

PS - When I changed/edited the post, and redisplayed the question, it did not show my changes but when clicked the "edit this question" link, the edit box contained the changes. That is confusing.

The COX speed test page does not work. It does not even display the speed test, just the text on the page. www.cox.com/residential/support/internet/speedtest.html

Hey , first time i am facing this problem , i deleted the profile files of firefox then i uninstalled my firefox then i deleted the update section then again reinstalled firefox , started firefox in safe more , or cleared every history cookies and also deleted every cookies but facebook seems to not load. First then i open facebook i can type the password and my email then there is 2FA then after giving the code FB loads for a bit then it shows white screen, i mean full white screen. So please help. This problem i am facing from last night when i left my pc on for the whole night while and sleep and when i came back on i cnt acess facebook . But chrome and microsoft edge works.

I can log in to my Venmo account using Chrome and Edge, however I get the attached error message when trying to log in using Firefox. I removed my cookies and data info for the Venmo site, but that didn't make a difference. Any suggestions?

Good morning, this morning after the changement of the Initial password protection in security menu, Firefox crashes immediatly, in recovery mode too.. Here Crash ID.. Please help me to solve as soon as possible this problem. Thanks

Identificativo crash: bp-1113a858-4989-4c00-9dfd-b462f0201019

This is going on for the last 5 days or so days. It seems to happen on a fixed schedule. Everyday on a specific time I will get logged out of google,gmail,youtube,facebook,reddit and have to re-accept cookies. I am not sure why this is happening but it is very annoying.

For some strange reason Firefox is not logging me into my favorite websites automatically any more. I have to manually log in every time. The websites' login pages are automatically filled when I move the cursor to the Username and Password fields, but I still have to click Log In. As soon as I log out and log in I am asked to "Sign In" again. I tried manually adding a website to the "Saved Logins" but that did not help. Using Windows 10 64bit.

This feature is not working in Firefox. When clicking on the dictation icon an error message is received to the effect that Onenote does not have access to the laptops microphone. Onenote definetely does have the permission needed in Firefox, both in the page info and in the options. This feature works well in Edge.

I am finding this on two laptops one using Windows 10 Pro the other Windows 10 Home. Both are up to date. Therefore I assume that this is a bug in FF?

Hi, I hope someone can help - this is starting to get a little annoying. I'd like my New Tab page to display my Bookmarks in the Highlights section. I only check the setting to show Bookmarks since what I'm looking for is something a bit like Speed Dial. The Highlights section can populate Visited sites just fine, but no bookmarks show up. My bookmarks are saved in the default Other Bookmarks folder. Safe Mode makes no difference.

This worked when I first set it up, but now the section is blank (again). It seems to happen after PC has been shut down, but I haven't tested that properly. Trying the steps mentioned in this post https://support.mozilla.org/en-US/questions/1282646 did nothing. Last time I fixed it by deleting my bookmarks completely and re-adding them, but that's not really a long-term solution.

The firefox browser has been closing itself recently, quite often aswell(2 times a day minimum). No crash reports, nothing like that afterwards either. when i reopen the browser it continues where i left off. i use the duckdugo extention if that may play a role in it.

Any ideas?

All the best!