Firefox Support Forum

I use Firefox 67 browsers on a Linux computer and on MS computers. They are set to update automatically. Why do some web sites advise me to install more up to date versions ?

Ok, thanks, finally human help! I just had to change my pc and make a fresh install of the operating system. I used Linux mint on the last pc, and have Linux MX 18.3 on the new one, currently in use. I took the precaution of copying my Firefox and Thunderbird folders from the old hard drive, as I have several years worth of bookmarks organised in to folders, irreplaceable. This was the way I had preserved that information in previous changes, and swapping the old folders with those in a new install worked fine. But now i find the new version has changed and the files differ and cannot therefore be swapped. I don't really want to get into blaming or how disappointed and annoyed I am, as this won't be the fault of the person helping, and that is appreciated. But back ups need to be backwards compatible or there is no point? So, not sure which version I had, but will have been a couple of years old with updates. In my 'etc' folder there was a Firefox folder, and in that I have a folder marked pref. In that folder there is a file named apturl.js and I have saved those folders. With my new install there is not even a folder for 'firefox' in my 'etc' folder. How do I proceed to restore my bookmarks? If I need to install and older Firefox version I will do so. Many thanks, Tony

I set up Firefox sync two days ago. Opened my Iphone today & it went to sync screen and asked to sync with my Mac laptop computer. I proceeded, assuming it was part of set up, although I had done that step two day ago. After my phone read the QR code, my computer screen refreshed and said, essentially, "you are now syncing with Oxnard, Kalifornia" etc. I am located in the Oxnard area, but was alarmed at the misspelling of California with a "K". Is this a hack and should I remove sync? Typo? Anyone else have this issue? Would greatly appreciate any advice you have - thanks!

I have the most current Firefox installed - as of this writing, Firefox Quantum 67.0.4.

Since the last update, Thunderbird email links open a new Firefox window instead of opening in the existing window I have open. Previously, Thunderbird links opened in existing window. It almost acts like I have two iterations of Firefox installed, but I checked that.

I noticed that when I am using Dreamweaver to design a web page, it now also opens a new window.

I've tried various things to fix this. Yes, Firefox is set to default.

Very annoying.

I thought this bug was solved decades ago. This is very bad because my documentation is missing pages and I can't go back in time.

Issue with firefox only. IE, Edge, Chrome, all works fine.

How can I get firefox to print all pages?

i uninstalled GOGGLE tonight because, I HATE GOOGLE for several reasons. BUT since the uninstall, they are blocking not sites but CONTENT. I do a search and the content is on lots of URLS. BUT GOOGLE INTERCEPTS THE SITE, HIJACKS Firefox AND SAYS: GOOGLE 404. That’s an error. The requested URL [inappropriate link] was not found on this server. That’s all we know.

i KNOW its a lie as the URL/SITE comes up, I SEE THE CONTENT then GOOGLE "KNOCKS IT DOWN AND SAYS: GOOGLE 404. That’s an error. The requested URL [inappropriate link] was not found on this server. That’s all we know.

BUT IT DID IN FACT "FIND" IT, I SAW IT FOR A BRIEF MOMENT.

ANYONE?

Hi all,

I realise I can disable the Automatically Redirecting/Refreshing globally, which is the default setting that I wish to have. However I have a number of sites that I use on an almost daily use where I want to have exceptions and allow redirecting/refreshing.

Is it possible to have per site exceptions? Even if through an addon?

Thanks

I just switched from Chrome to Firefox a few days ago. Today when I restarted my laptop and opened Firefox, my browsing profiles, preferences, extensions, about:config settings, etc have been deleted. I'd like to use Firefox as my primary browser, but I have no idea how this happened and no way of knowing that it won't happen again. Is there a way to restore all this so I don't have to waste my time setting it up only to (who knows!) have it deleted by surprise again?

Hello,

I am running Firefox 67.0.4. No video streaming services work with the browser. Each one gives me some sort of error message:

Netflix - Unexpected Error, F7111 HBO - Can't play video, please try again later Amazon Prime - Unsupported Browser

This has been occurring for almost two years now, during which time I have been using Chrome (yuck) to stream video.

I have a VPN installed on my computer (for work) but I am not connected to it, and these problems have been occurring since before I installed the VPN.

I am running the latest version of Flash and Widevine. I have Netflix set to play DRM content in my preferences (I have tried unchecking and checking that box and restarting Firefox). I am running uBlock Origin, Privacy Badger, and HTTPS Everywhere, but disabling any or all of the add-ons does not solve the issue.

I am going to try refreshing the program but am open to any suggestions before I do so.

Having long been puzzled by what Firefox considers to be my location, I have tried to find out how to set or change it. I followed all leads that seemed promising. the most direct lead was through the Menu (three bars in my PC-based Firefox). It does not contain the Settings option, nor any kind of 'More' option. I even used the about:config lead simply to find it is enabled. All I know is that Firefox holds a Location other than what I would want to to. But I simply cannot find a way to identify where its held; so I can change it.

Given how straight forward this need is I am puzzled on how hard it is to find out how to change it. Can someone help, other than by repeating the common instructions for using the Menu? I attach my list in case it helps.

Some ads are being blocked in Firefox, but for the life of me, I cannot find where I might have an ad blocker turned on in Firefox or installed as a plug-in or extension. Chrome displays the ads correctly. Example site is www.milesawaygrandparenting.com. There are three ads at the bottom of most pages which display in Chrome but not (for me, anyway) in Firefox.

Where might I look or troubleshoot to find out where the ads are being blocked? I have McAfee Total Protection installed, and Privacy Badger also.

Look, this is a huge problem because this message isn't just showing up on my Fire Fox browser, it's also on my TOR browser. I'm not seeking to fix TOR here, I'm just saying that it's on there too and TOR uses Fire Fox - this message appears nowhere else on my PC or browsers. My system was just purchased brand new in Feb. This message did not display when I dl either browser. I've NEVER downloaded ANY Avast or anything like it, I use Windows Defender and that's it. I'm not a techie - but I'm like really neurotic over hard drive space - I don't download ANYTHING unless I absolutely HAVE to with the exception of browsers. I only download those from their official websites though. I do play some games, I've only downloaded games from Steam, Origin, and Utomik. I do have all of their clients on my PC. Other than that, there's been NOTHING I've dl. I only included that info because I thought it might help. Can someone PLEASE help with this. I tried to look at the registry, I'm not seeing anything that seems amiss but I need more specifics - I've read the other questions and answers on this - but I don't know HOW to change anything to see if it helps. I already am scared to death to touch the registry.

A small notification stating "critical Firefox update needed", or something like that. I downloaded the most recent version, deleted the old one from my desktop, and opened the new one, and ALL my bookmarks are now GONE! How do i get them back???

How does one complete the Firefox registration, without a cell phone?

Since many places in the USA do not have cell coverage, there needs to be an alternative - a work-around.

When I open an url from thunderbird, it is opened in a new window (not in a new tab). Though, I have "refreshed" thunderbird. I have checked on about:config that :

browser.link.open_newwindow = 3 browser.link.open_newwindow.disabled_in_fullscreen = false browser.link.open_newwindow.override.external = 3 browserlinkopen_newwindow.restriction = 0 services.sync.prefs.sync.browserlink.open_newwindow = true

I really don't know what to do and I need your help ! Thanks Neutrinou

Firefox crashes midway through watching movies. It also will not close properly and I am forced to initiate a hard shutdown. This has been happening since the latest Firefox update.

I don't know how to get a crash report; instructions are not clear.

I am having an issue where no hyperlinks will open in firefox. Thunderbird will show the error below, but no other programs such as discord or open office will show any error or response when clicking on a hyperlink. I was looking through the default programs and settings and the advanced areas in those menus and found the pair of protocol below, which I changed and then changed back with no result.

I have just downloaded chrome and tried to open the links into it, with the same results as firefox.

This week, after Firefox updated, I noticed that the icons for sites seem to be randomly scrambled in my bookmarks and on my new tab" screen.

For example, Facebook link on my browser bar shows the icon for Gmail. My Gmail link on the menu bar has no favicon any more and the gmail link on the blank tab page, is actually tie YouTube favicon.

Any way to re-read the sites as I visit them and have it correct itself?