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Firefox has removed Video Download Helper and add-ons manager doesn't allow me to re-install it (message "download failure" when download OK from elswhere)

A few days ago, I noticed that the Video Download Helper button was removed. Using the add-ons manager I tried to re-install it unsuccessfully The message is "Échec du té… (read more)

A few days ago, I noticed that the Video Download Helper button was removed. Using the add-ons manager I tried to re-install it unsuccessfully The message is "Échec du téléchargement. Veuillez vérifier votre connexion" (download failure. Please check your connection). I checked my connection which is perfect ; downloads from other sites are running correctly I tried to download other download helper modules. The only possible one is "Video Downloader professional" which is not easy to use compared to Video Download Helper. Is there a solution to re-install it ?

Asked by CCh76 1 year ago

Answered by FredMcD 1 year ago

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Why does Firefox 63.0.3 on my Win 10 PC remove the McAfee WebAdvisor add-on ?

Hi, I have noticed for the past few days that my FF 63.0.3 version (current) removes the McAfee WebAdvisor add-on, which gets installed with the licensed McAfee Security … (read more)

Hi,

I have noticed for the past few days that my FF 63.0.3 version (current) removes the McAfee WebAdvisor add-on, which gets installed with the licensed McAfee Security s/w on my Windows 10 PC. I had to install it again twice in the past week to ensure I remain protected by said add-on while browsing / accessing banking sites etc. Has anybody else faced this issue and if so what is the reason ?

This issue occurs only in FF and not in other browsers I use, such as Edge, IE, or Chrome, hence the query.

Thanks.

Asked by Ramesh Iyer 2 years ago

Answered by Ramesh Iyer 2 years ago

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On startup, firefox asking for master password

Hi Today Firefox started to ask "master password" on startup. Yes I use master password, but Firefox never asked it on startup. Why this could be happening? It does not m… (read more)

Hi

Today Firefox started to ask "master password" on startup. Yes I use master password, but Firefox never asked it on startup. Why this could be happening? It does not matter what startup page I load, it could be blank page or any other. No sync or other Mozilla account is connected. Tried to disable all add-ons, does not help. Firefox version: 63.0.3 (64-bit).

Asked by procc 2 years ago

Answered by procc 2 years ago

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open tabs in background

In Chrome if I want to do either of the following: 1. Click link on a page using Ctrl+Left mouse click or 2. Click a bookmark using ctrl+left mouse click The link opens… (read more)

In Chrome if I want to do either of the following:

1. Click link on a page using Ctrl+Left mouse click or 2. Click a bookmark using ctrl+left mouse click

The link opens in a background tab without leaving the page I am on or closing the bookmark menu.

This does not happen in FF and no key combinations I have researched or tried will duplicate this action which Chrome allows.

Since going back to FF it is hands down the best browser there is - however I am finding my inability to open the tabs in the background like I could in Chrome to be frustrating.

Any help to achieve this would be great.

I am using WIn10 FF 6301 (64)

Thanks in advance.

Asked by TheReservoirDag 2 years ago

Last reply by cor-el 1 year ago

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Firefox Won't Update After Browser Restart

Windows 10 (unfortuately) Home 1803 (OS Build 17134.472) Processor: AMD A12-9700P RADEON R7 10 COMPUTE CORES 4C+6G 2500 Mhz, 4 Core(s) 4 Logical Processor(s) Fire… (read more)

Windows 10 (unfortuately) Home 1803 (OS Build 17134.472) Processor: AMD A12-9700P RADEON R7 10 COMPUTE CORES 4C+6G 2500 Mhz, 4 Core(s) 4 Logical Processor(s) Firefox (currently): Quantum 63.0.3 (64-bit) Laptop: Dell Inspiron 5565 x64-based PC

NOTE: I read the thread here -- https://support.mozilla.org/en-US/questions/1239390 as in the beginning it appeared the OP had the same problem I have, but it turned out not to be so. Close, but no dice.

I have Firefox set to just let me know when a newer version is available. Several days ago, FF started advising of a newer version. I put it off until about 27 or 28 December. I did not immediately restart the browser as I was in the middle of something, but it was restarted within a few hours.

After clicking the restart button in the "About Mozilla Firefox" window, I got a UAC window, asking if I wanted to allow FF to make changes to the computer. I was wary at first since I've never had this happen before just updating FF. I clicked the "Cancel" button. When I launched FF again a little later, that same UAC window appeared, once again asking if I wanted to allow FF to make changes to the PC, and again I clicked the "Cancel" button. I then discovered that FF 63.0.3 had not been updated, and in the "About Mozilla Firefox" window, the button was still advising that FF needed to be restarted.

The next time I launched FF and the UAC window appeared, I clicked the "Yes" button. However, this had no affect, as FF was still showing vs 63.0.3 and the button in the "About Mozilla Firefox" still indicated that FF had to be restarted.

I realize I can just download the latest version, but I do not want to lose all my settings - it seems that nowadays, replicating the same/preferred environment is not as easy as it once was. I was going to try to restore to [a previous version] but that option was not available. I then decided to try a system restore, but according to that process, FF would not have been affected - no doubt because the program was never really fully updated. I don't normally allow updates so soon after a new version becomes available, and had I known this would happen, I wouldn't have this time. Is there any way to force the FF vs 63.0.3 to update to vs 64.0, OR... stop the attempted and subsequent failure to update?

The PC has been shut down and powered up several times since attempting to update FF.

Asked by FitAintBrkDntFxIt 2 years ago

Answered by FredMcD 2 years ago

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Font appears messed up only on Mozilla, only on one PC

Hello! So, I was working on a new blog on which I'm using the Rubik font from Google fonts. Everything was fine for several days, but today, after working for some time o… (read more)

Hello!

So, I was working on a new blog on which I'm using the Rubik font from Google fonts.

Everything was fine for several days, but today, after working for some time on it, the font just got messed up randomly (see attached image).

I added the font on a different, testing site and it shows messed up there as well, so it's not something website related.

Now, the shocking part is that it gets messed up only on Mozilla and only on the Mozilla browser that's on my Desktop PC.

I asked a friend to check it out and I also checked it out on my laptop, and the font is fine on other Mozilla browsers, as well as other browsers.

Other fonts from other websites are fine as well.

What troubleshooting I performed:

- Checked the font with Inspect Element, as it's shown here: https://developer.mozilla.org/en-US/docs/Tools/Page_Inspector/How_to/Edit_fonts and the font is set up correctly;

- Deleted the whole history since the beginning of time (cookies, cache, everything);

- Closed and opened Firefox again;

- Opened Mozilla in Safe Mode (hardware acceleration is disabled by default in safe mode);

- Restarted my PC;

- Uninstalled Mozilla as it shows here - https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer. Deleted the profile folder and everything.

- Installed a fresh copy again with no add-ons, no nothing.

Nothing worked. That font is still messed up on Mozilla, on this PC.

It doesn't make any sense, especially since it went nuts randomly without a particular reason.

Does anyone have an idea of what could be the problem and how to fix it?

Any help would be appreciated!

Thanks!

Asked by Radu_B 2 years ago

Answered by jscher2000 2 years ago

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Avoid add-ons closing when interacting with the browser

OK, so I am developing and add-on for Firefox, the plugin works fine now , however we need that the plugin does not close when the users interact with the page, or at lea… (read more)

OK, so I am developing and add-on for Firefox, the plugin works fine now , however we need that the plugin does not close when the users interact with the page, or at least that it don't delete the information that was typed into the form of the plugin.

Is there a way to do this?

Asked by Andybs 1 year ago

Last reply by jscher2000 1 year ago

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How to recover my account photo?

Hi all, I accidentally deleted my photo in Firefox Account and I'd like to recover it. It's a great photo and I don't have a copy because I just took it directly with my … (read more)

Hi all, I accidentally deleted my photo in Firefox Account and I'd like to recover it. It's a great photo and I don't have a copy because I just took it directly with my webcam when prompted in the account setup. Does anyone know how to recover it? Thanks :)

Asked by madbilly 2 years ago

Answered by madbilly 1 year ago

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Add bookmark to homepage

Hello, I would like to be able to add a bookmark to the Firefox Home page. The highlights section is useful however it would be great if there was a section I could edit … (read more)

Hello,

I would like to be able to add a bookmark to the Firefox Home page.

The highlights section is useful however it would be great if there was a section I could edit and add custom bookmarks.

Cheers! Paul

Asked by PaulD123 2 years ago

Answered by TyDraniu 2 years ago

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How do I remove the "English (Philippines)" dictionary?

Whenever I am typing in a text field, words are marked incorrect when they are not. Right-clicking on the text field and choosing "Language" shows the selected language … (read more)

Whenever I am typing in a text field, words are marked incorrect when they are not. Right-clicking on the text field and choosing "Language" shows the selected language is "English (Philippines)" instead of my preferred "English (Australia)". Once I change it to en-AU then the words are shown as being spelled correctly, however I am always having to change this as en-PH seems to have somehow become the default.

I would like to remove the en-PH dictionary entirely (seeing as there is apparently no way to make Firefox default to en-AU) but I cannot work out how to do this.

In my Firefox installation folder (/usr/lib/firefox) I can only find files for en-US and the en-GB language pack. In my own profile folder I have the en-AU add-on, but that is all. about:addons only shows the en-GB pack and en-AU dictionary, with en-PH nowhere to be seen. Searching my profile folder and the Firefox installation folder for *.dic or *.aff reveals no files at all.

Where is the en-PH dictionary coming from, and how can I remove it? I've attached screenshots of everything I can find that's language-based.

Many thanks for any help you can provide!

Asked by Malvineous 1 year ago

Answered by cor-el 1 year ago

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Problems with latest Firefox versions

I have used Firefox for many years and am always current, as I am with Windows 10, but the last few updates have caused major problems: 1. At times I get a red screen Fir… (read more)

I have used Firefox for many years and am always current, as I am with Windows 10, but the last few updates have caused major problems:

1. At times I get a red screen Firefox Critical Error which usually locks up my PC. Sometimes I can free it up with Cntl/Alt/Del, but sometimes I cannot even shut down, have to physically unplug the PC. The screen says to call a phone number for Microsoft support, but this is a 3rd-party company selling software which has somehow compromised Firefox. I reported this before but no one seems to be doing anything about it.

2.Although I have checked Block pop-up windows under Permissions, I now get suspicious pop-up windows the first time I click on many web pages. If I immediately close these, I can then use the page fine. Is there something else I need to do to block these pop-ups?

Asked by Barry Jedrick 2 years ago

Answered by Barry Jedrick 2 years ago

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how do I stop autoplay of vids on yahoo.com news page. Settings do not work in autocofig media.autoplay = false anymore

I have u block origin already. I had media autoplay set to false. Now yahoo.com news autoplays vids (again). The autoplay literally started on October 24, 2018. 1- wh… (read more)

I have u block origin already.

I had media autoplay set to false. Now yahoo.com news autoplays vids (again). The autoplay literally started on October 24, 2018. 1- what happened to allow autoplay on yahoo when it was successfully blocked all this time? 2- what can I do to stop video autoplay? Idiot level instructions please- set one go here type instructions. I already went the "add on" route. Flash blockers didn't work at all. All other "vid blockers" are for youtube and will not work on yahoo news as I tried hoping one would work.

Maybe I am stupid, but exactly WHAT settings are needed to stop autoplay on yahoo.com that are in ublock origin or in firefox about: config settings (media.autoplay =false), which doesn't seem to have any effect anymore. Is something else in about:config needed?

Site example where annoy vid autoplay now exists: https://www.yahoo.com/lifestyle/dont-want-attention-mother-6-year-old-boy-whose-birthday-party-guests-no-shows-speaks-185110033.html

FF version: 63.0 , 64 bit, windows 10, Dell Laptop

Asked by Droxy 2 years ago

Answered by James 2 years ago

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Block video autoplay not working

In the past few days, the block video autoplay option is not working. It had been working properly for years. I have video autoplay turned off in about:config and the o… (read more)

In the past few days, the block video autoplay option is not working. It had been working properly for years. I have video autoplay turned off in about:config and the option to block autoplay is no longer available under the settings menu. What settings need to be changed to re-enable this in the update. This is extremely annoying.

Asked by gsmnp34 2 years ago

Answered by philipp 2 years ago

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How do i get the old CTRL + TAB function back?

The newest Firefox update (63.0.3 64bit) changed the way we switch tabs. usually it was CTRL + TAB to get to the next tab and CTRL + SHIFT + TAB to get to the previous ta… (read more)

The newest Firefox update (63.0.3 64bit) changed the way we switch tabs. usually it was CTRL + TAB to get to the next tab and CTRL + SHIFT + TAB to get to the previous tab.

Now it switches to the last tab which was opened (similiar to some IDEs). Also multiple switches between tabs shows a preview of the tab first instead of just switching.

Is there a way, maybe some about:config change, to get the old behaviour back?

Asked by bluecheese3 2 years ago

Answered by user1929 2 years ago

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How to resize bookmarks side bar v63+

My bookmarks side bar is too wide and I would like to make it narrower. I have tried a few userchrome.css things but none work correctly. It looks like there is a frame… (read more)

My bookmarks side bar is too wide and I would like to make it narrower. I have tried a few userchrome.css things but none work correctly. It looks like there is a frame or something behind the sidebar so when it narrows the frame is still there anyway. I am trying to get a little more size to my main view panel BUT I also like to leave the bookmarks side bar displayed at all times.

Thank you

Asked by rexlan 1 year ago

Answered by jscher2000 1 year ago

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Disable overflow menu in Firefox

Is it possible to completely disable hiding of my bookmarks from toolbar when I drag a new item there to add a new bookmark? It is very annoying because in order to revea… (read more)

Is it possible to completely disable hiding of my bookmarks from toolbar when I drag a new item there to add a new bookmark? It is very annoying because in order to reveal my bookmarks again I have to restart firefox. This thing (see screenshot) appears to be called "Overflow Menu" and makes it very inconvenient to work with bookmarks.

Asked by scrutari 2 years ago

Answered by the-edmeister 1 year ago

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How can I turn off AutoPlay in Firefox? It is not listed in preferences.

The new 'update' on Firefox (63.0, I think) turned on all my AutoPlays that I had previously turned off. Very annoying. How can I turn off AutoPlay? Do they have to up… (read more)

The new 'update' on Firefox (63.0, I think) turned on all my AutoPlays that I had previously turned off. Very annoying. How can I turn off AutoPlay? Do they have to update the software?

Asked by chrissporter 2 years ago

Answered by jscher2000 2 years ago

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Is it possible to create the same default display in Firefox 66 as available in Firefox 63? Prefer Open menue > Options in Firefox 63 not 66. Using Firefox 63.

Windows 10 Firefox 63 Sequence of steps to start Firefox 63: (1) Click Mozilla Firefox icon on Taskbar. (2) Mozilla Firefox open (see Display 1 below). (3) Click Show his… (read more)

Windows 10

Firefox 63

Sequence of steps to start Firefox 63:

(1) Click Mozilla Firefox icon on Taskbar.
(2) Mozilla Firefox open (see Display 1 below).
(3) Click Show history in Search Bar (see Display 2 below) and select website to visit.

The same default display (Display 1), and the same websites to visit (Display 2), are shown each time Firefox start (see Display 1 and 2 below).

To enable Firefox to show the same default display, the following settings are selected in "Open menue > Options" (see Settings 1 and 2 below).

Is it possible to create the same default display in Firefox 66 as shown in Firefox 63 screen shots below?

Prefer "Open menue > Options" in Firefox 63, which are similar/same as previous versions of Firefox for many years, and not those in Firefox 64, 65 and 66 which have changed.

Therefore, still using Firefox 63 and reluctant to update Firefox to latest version.

Asked by klowe 1 year ago

Last reply by klowe 1 year ago

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Auto fill/complete for URLs has been working differently/wonky since a couple of months ago

Firefox has changed the way its URL auto fill works a while ago. (At least 3 months ago; I remember stumbling on a reddit post from Sep 16th saying that it should be fixe… (read more)

Firefox has changed the way its URL auto fill works a while ago. (At least 3 months ago; I remember stumbling on a reddit post from Sep 16th saying that it should be fixed with v63, which is why I waited to try it out.) It seems to be mostly with redirects, see examples below, but also with new sites: it seems to only auto complete after you visited a new site at least twice. I'm a fairly advanced user, so I'm quite convinced I've checked all possible solutions, like check settings in about:config, do a clean install, etc. Also, this behaviour has changed on both my computers and my new work pc.

I'm fairly certain it used to work like it still does in Pale Moon, which is my preferred method Examples: 1. If you go to steampowered.com you're forwarded to store.steampowered.com. If you now close the tab and type 'ste' PM autofills it to steampowered.com, Fx does not. It does suggest the page, but does not auto complete it (it does, however, autofill 'sto' to store.steampowered.com).

2. The same thing happens for chrome.google.com, which redirects to google.com/chrome

3. ikea.nl forwards to ikea.com/nl/nl/. PM autofills 'ik' to ikea.nl, Fx, again, does not. It _does_ auto fill to ikea.com, which is doubly annoying, because now you have to click 'to ikea.nl' every time.

So, is this change by design? Can and will it be fixed/reverted?

Asked by PeteSapai 2 years ago

Last reply by PeteSapai 1 year ago