Firefox Support Forum

As stated in title, Drag and Drop files on Windows Live SkyDrive no longer works. It worked in version 3.6.3 and stopped in v3.6.4 and latest. Now all I get is an image of a circles turning and turning, but the Silverlight object never loads. Though Silverlight plugin is not listed in this automated lookup section, it is installed.

URL of affected sites

http://

Random, really crappy music just keeps playing I've tried disabling all recently installed addons and it still keep playing...

This happened

Every time Firefox opened

== Not sure, mabye a week or two ago

zzxc suggested safe mode....tried it but still get the same not responding and SLOW arrow commands...loading circle showing before moving arrow.

This happened

Every time Firefox opened

== a week or so

The wonderful Bing/Zugo fake search tool decided to come knocking at my door today. I did everything and got rid of it easily thanks to the support forums here.

However, now I have a new problem. On occasion, so far only when I'm on Facebook, a new window will open up randomly, which leads to a bogus website. I can close it, but I know it's stealing information or something similar. I know this because it will make a fake post on my Facebook page, which I've seen people experience on occasion.

I'm worried about this stealing other information besides that, so I'd like to get rid of this. I've done a Malwarebytes scan, which got rid of any remnant of the Bing/Zugo fake, but to no avail it seems, and I've searched for other remnants and found no solution. I even tried uninstalling Firefox and reinstalling it, which didn't work either.

Thanks in advance.

This happened

Every time Firefox opened

== Thursday, July 01, 2010

Whenever I try to open a new window, I get the following message: "what happened:TypeError: this.installDir is null". I have to click on OK for it to disappear and the new window to open.

== About a week ago

I've got a GOOGLE REDIRECT VIRUS, and am not able to enter any websites that will give removal information - as I'm being REDIRECTED! I need to know the name of the file to remove...and where/how!!! Any/ALL internet inquiries for assistance are....being redirected/hijacked. HELP.

This happened

Every time Firefox opened

== yesterday.

Javascript Application pop up error on website load after page is loaded saying : TypeError: Components.classes[cid] is undefined I run an HP Pavilion dv5 on Windows Vista

This happened

Every time Firefox opened

== I first started using Firefox

I use a mac. After updating firefox a while ago, I can't really type foreign language (Chinese & Japanese) in firefox anymore. I can change to foreign language input when firefox first opens, but after a while, it automatically changes to English and i can't change the input source back (the words become grey and I can't select them). I've tried uninstalling and reinstalling firefox, still doesn't work. Please help me.

This happened

Every time Firefox opened

== after firefox update to 3.6.6

locking due the age of this thread - asked and answered

I have tried all of the suggestions given by FF in order to remove Bing from my computer but nothing seems to work. I would appreciate some advise. For instance when I go to add and remove programs I can't even find Bing listed. Looking forward to your suggestions. Thanks.

This happened

Every time Firefox opened

== I first installed Firefox

Sometimes, when I click on inactive opened tab, it disappears or closes down. I am not able to reproduce it at will. So don't know whats causing it.

This happened

Not sure how often

== couple of months ago

Moving my mouse over flash animations or flash embedded movies results in the flash being reloaded. It's hard to explain. Basically, it reloads just the flash area every time I move my mouse over it. I know it's not very detailed but I just don't know how to explain it.

I've tried version 3.5.10 and it works fine. Version 3.6.6 is where I'm getting the issue.

I'm running Mac OSX.

URL of affected sites

http://genesischurch.tv/p/9014/Default.aspx

Issue

Firefox is crashing or closing unexpectedly

Description

I'm using vista and I'm running FireFox 3.6.6. I downloaded the newest update from adobe along with the plug-in from FireFox. After doing this every time I visit a website like youtube.com, FireFox will crash and will not respond at all and has to be closed with the task manager. I have gone to Tools>add-ons>Plugins, where I only have one "shockwave flash" player, so its not a problem with the older player not allowing the newer player to work. I cannot provide any Crash ID(s) due to the pages completely crashing and having to be forced closed.

Troubleshooting information

  Application Basics
        Name         Firefox
        Version         3.6.6
        Profile Directory
          Open Containing Folder
        Installed Plugins
          about:plugins
        Build Configuration
          about:buildconfig

  Extensions
        Name
        Version
        Enabled
        ID
        Java Console         6.0.17         true          
        Java Console         6.0.20         true          
        RealPlayer Browser Record Plugin         1.1.4         true          
        Google Toolbar for Firefox         7.1.20100408Wb1         true         {3112ca9c-de6d-4884-a869-9855de68056c}

  Modified Preferences
      Name
      Value
        accessibility.typeaheadfind.flashBar         0
        browser.fixup.alternate.enabled         false
        browser.places.importBookmarksHTML         false
        browser.places.smartBookmarksVersion         2
        browser.startup.homepage         http://www.google.ie/
        browser.startup.homepage_override.mstone         rv:1.9.2.6
        extensions.lastAppVersion         3.6.6
        keyword.URL         http://www.google.com/search?sourceid=navclient&hl=en-GB&q=
        network.cookie.prefsMigrated         true
        places.last_vacuum         1277425998
        privacy.sanitize.migrateFx3Prefs         true
        security.warn_viewing_mixed         false

Firefox version

3.6.6

Operating system

Windows Vista

User Agent

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6 GTB7.1

Plugins installed

• -Version 1.2.0.0
• np-mswmp
• npdivxplayerplugin
• NPRuntime Script Plug-in Library for Java(TM) Deploy
• 6.0.12.732
• RealPlayer(tm) LiveConnect-Enabled Plug-In
• RealJukebox Netscape Plugin
• The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
• Provides additional functionality on Facebook. See our web site for details.
• Google Update
• Shockwave Flash 10.1 r53
• iTunes Detector Plug-in
• DivX Web Player version 2.0.2.40
• 4.0.50524.0
• Office Live Update v1.5
• Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
• RealPlayer(tm) HTML5VideoShim Plug-In
• Unity Player 2.5.0f5
• Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers

"Plugin container has stopped working" Occurs several times a day. Always while running video.

This happened

Not sure how often

== Since last upgrade in late June

i cant use the "google search" button with firefox 3.6.6 or even 3.5. I have no problem with searching google on internet explorer. The" Im feeling lucky" button works. The google search tab on the top right corner of firefox browser works fine. But the main google search button on the google site doesnt work. I havent changed anything. i cant do anymore google searches.

URL of affected sites

http://www. google.com

I´m using Windows vista home premium. I´m using Firefox with Aero theme. my defaults windows are all with black borders. Few days ago only Fire fox decides by itselft to change the window border from black to light blue !!! It is very boring because it is only Fire Fox that is acting like that. I want to use it with black borders. Every time, I need to close Fire Fox to start using with normal colors... and sudenly, its changes again from black to blue... Please help.

This happened

Every time Firefox opened

== few minutes after firefox is running...couple of days ago...

When watching full screen video in firefox the picture freezes and the audio continues streaming. I had at first thought this was limited to netflix but now see the same problem when viewing flash video sites. Once the picture freezes the computer has to be rebooted. This only happens in firefox. Explorer streams perfectly in fullscreen. The problem began after updating to firefox 3.6 as I had no problems prior to that.

Operating system

Windows XP

Every time I open up a Flash video, Firefox will change from the Aero scheme to Windows Basic. I've tried disabling all of my plugins and add-ons, but none of them have solved the issue. The change doesn't always happen immediately, but it happens every time without fail.

URL of affected sites

http://

I recently installed Mozilla 3.6, and am unable to download videos using Real player. I used to but cant anymore. I have checked my settings (downloads and recordings) in real player and all are fine. Please help!!

This happened

Every time Firefox opened

== I installed Mozilla 3.6

Firefox is running very slow these days even on broadband as compared to Google Chrome and IE8. This was never the case before. I have latest Firefox 3.6.6 download version. Please do rectify this issue, else I might be one of many who will switch on to IE or Chrome soon

This happened

Every time Firefox opened

== Since 2 months back from now

When signing in to eBay, I get an error message stating that there was an error in my input when I attempted to sign in... which also brings up the sign in page again... had no problems prior to the Firefox Security Update 3.6.6..... I can "claim " I forgot my password and using the forgotten password link... get into My eBay... but if I log out and then sign back in a day later... it's the same old thing all over again.... this browser is becoming as much a problem as Internet Explorer has been for years... Firefox used to be simple, straightforward and fast... now, there is little difference between it and the Microsoft hog... IE

URL of affected sites

http://ebay.com