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Small fonts for Firefox 35.0.1 display badly after Windows Update 2/10/15

After Microsoft did an update (image attached) the display of many small fonts is nasty (image attached). I see it in no other programs including IE. Not all fonts are … (read more)

After Microsoft did an update (image attached) the display of many small fonts is nasty (image attached). I see it in no other programs including IE. Not all fonts are bad, just some small ones. Everything on your page here looks fine.


Thanks,

Chris

Asked by DrMemory 6 years ago

Answered by DrMemory 6 years ago

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Sync encountered an error while syncing: Unknown error???

I have done all the procedures outlined to make sync work. I am still getting this error message. Like another user, mine started after the last upgrade. Does anyone h… (read more)

I have done all the procedures outlined to make sync work. I am still getting this error message. Like another user, mine started after the last upgrade. Does anyone have a fix for this? Thanks all for reading and any helpful advice. (Disable sync is NOT helpful.)

Asked by Lifesaver 6 years ago

Answered by philipp 6 years ago

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Bookmarks lost during Firefox refresh

I updated to Firefox 35.0 and after I did so, I noticed that Firefox became slow and laggy, crashing more than usual. I refreshed Firefox and noticed that it had gone bac… (read more)

I updated to Firefox 35.0 and after I did so, I noticed that Firefox became slow and laggy, crashing more than usual. I refreshed Firefox and noticed that it had gone back to a much older setting with most of my saved passwords missing and having to re-enter them all. Now I've noticed that all my bookmarks have disappeared too! I need to get these back :( I have a folder on my desktop called Old Firefox Data that was created yesterday when I did the Refresh. It has a sub-folder called Bookmarks within if this could work, that would be great. I've also seen this link: https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles - but not being very tech-savvy, it has only served to confuse me more.

Could anyone please help me by way of bullet points exactly what I need to do to restore my browser either to the setting before the Refresh yesterday (spent better part of today clicking 'Forgotten Password' on various sites!), or failing that at least reinstate all of my bookmarks.

Thank you all very much!

Asked by Rachel123 6 years ago

Answered by Rachel123 6 years ago

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Why does my Plugin status check does not load but instead it keeps spinning?

I have to update my Adobe shockwave player plugin but I can't do it since my Plugin status check page fails to show my plug ins, instead it just says "Checking with Mozil… (read more)

I have to update my Adobe shockwave player plugin but I can't do it since my Plugin status check page fails to show my plug ins, instead it just says "Checking with Mozilla on the status of your plugins" forever.

Asked by GSicKz 6 years ago

Answered by philipp 6 years ago

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icons missing

Been using Firefox for years - I always install it on a new PC. Just bought a new PC. Installed Firefox but the small 'icons' that appear on a menu (for example) are mis… (read more)

Been using Firefox for years - I always install it on a new PC. Just bought a new PC. Installed Firefox but the small 'icons' that appear on a menu (for example) are missing. I deleted (add/remove) Firefox and downloaded another copy. Same result. The 'icons' appear in Internet Explorer, Chrome and Opera on the same websites. I would send you a screen shot (as a pdf or a Word file) but I keep getting the message "Invalid or no image received"

Any suggestiosn about making them appear would be fantastic!

Asked by Andrew 6 years ago

Answered by cor-el 6 years ago

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Firefox still tells me my Adobe Flas Player Plug in is out of date

Despite updating last week to Adobe Flash player 16.0.0.305 when I check if my plug ins are up to date I still get the following message: Adobe Flash PlayerRealNetworks(t… (read more)

Despite updating last week to Adobe Flash player 16.0.0.305 when I check if my plug ins are up to date I still get the following message:

Adobe Flash PlayerRealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In vulnerable 1.3.3.66

I again pressed Update Now but I still keep getting the same message.

Help, please?

Thanks, Anthony

Asked by avwood 6 years ago

Answered by philipp 6 years ago

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Plugin check not working

I am having a problem on my Win8 machine tonight, I see the check function running and it doesn't stop. It is not a connectivity issue as I was able run this function ton… (read more)

I am having a problem on my Win8 machine tonight, I see the check function running and it doesn't stop. It is not a connectivity issue as I was able run this function tonight from same home network on my Mac OSX 10.9 that didn't have Adobe Flash with Firefox latest version.

Technical details: Win8.1 Firefox 35.0.1 Adobe Flash Player 16 NPAPI v16.0.0.305 Java Deployment Toolkit 6.0.250.6 Java(TM) Platform SE 6 U25 6.0.250.6 (Disabled)

What I've tested so far: 1) Started FF in safe mode, tried plugin check, results never loaded 2) Removed extensions, tried plugin check, results never loaded 3) Permitted Java to run on this site, results never loaded 4) Verified Adobe Flash is functioning versus http://www.adobe.com/software/flash/about/ 5) I usually keep Adobe Flash security permissions locked down as much as possible, so things can't put crap cookies on my machine without explicit permission. I've tweak various settings to make the security level more permissive. Plugin check still didn't work.

What are the minimum techincal requirements for the plugin check feature to work? If this is indeed an Adobe Flash issue, why does this feature work on the Mac that doesn't have AF installed, but not on the Windows machine? What more detail is needed from my end to figure out what might be happening?

Asked by Agent_Vanilla 6 years ago

Answered by philipp 6 years ago

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Local MP4 files always open in Firefox embedded video player

I believe prior to Firefox 35 I was able to open local links to mp4 files and Firefox would prompt me for what to do (Open, Save, etc.). Now local links to mp4 files alwa… (read more)

I believe prior to Firefox 35 I was able to open local links to mp4 files and Firefox would prompt me for what to do (Open, Save, etc.). Now local links to mp4 files always open in the embedded Firefox video player with no option to do otherwise. I have tried setting 'media.windows-media-foundation.enabled' to 'false' and it has no effect on local links to mp4 files. All other common video formats that I have tested (e.g. avi, mpg, wmv) prompt me for what to do, as is the expected behavior.

To reproduce:

1.) Enter in url: file://///path/to/video.mp4 2.) Observe that the file opens in the embedded video player with no option to do otherwise

Asked by thejusme 6 years ago

Answered by philipp 6 years ago

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Why do I get the "incorrect account name or password" error every time I launch firefox?

I've created a sync account so that my laptop and desktop can share bookmarks, history, etc., but every time I launch FF, I get the yellow bar at the bottom of windows sa… (read more)

I've created a sync account so that my laptop and desktop can share bookmarks, history, etc., but every time I launch FF, I get the yellow bar at the bottom of windows saying:

"Sync encountered an error while syncing: Incorrect account name or password. Sync will automatically retry this action."

I go into my sync preferences and manually log into sync. It seems fine. It tells me that syncing will begin.

Stuff syncs.

Then if I have to relaunch firefox, the same thing happens. Why is it not storing the password?

This happens on both laptop and desktop, which are Macs on Yosemite running Firefox 35.0.

Asked by sk4p 6 years ago

Last reply by the-edmeister 5 years ago

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Re Forefox Hello is there capacity to make multiperson calls at once like conference call? Speak to all the family together?

Big love to the people behind this wonderful new addition! I also want to be able to call my far flung family and have us all in the conversation together. It seems right… (read more)

Big love to the people behind this wonderful new addition! I also want to be able to call my far flung family and have us all in the conversation together. It seems right now it is just one one one calls. Is there capacity to have multiple people on a call at the same time?

Asked by magnoliabloomberg 6 years ago

Answered by philipp 6 years ago

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Has a fix developed for Firefox 36 which BROKE Yahoo Toolbar in Windows 7 & 8 while Firefox 37 broke Yahoo Toolbar for Linux ?

Yahoo Toolbar (added from Firefox Add-ons) stopped working when I updated to Firefox 36 on both my Windows 7 & 8 computers so I RE-Installed Firefox 35 via a 3rd part… (read more)

Yahoo Toolbar (added from Firefox Add-ons) stopped working when I updated to Firefox 36 on both my Windows 7 & 8 computers so I RE-Installed Firefox 35 via a 3rd party download site. I didn't have the same problem on My Linux Computers until today when My Linux Computer UPDATED to Firefox 37. Now the only link which will show up on the Yahoo Toolbar is my "Mail" link.

It seems (based upon my research) that Mozilla is trying to sweep this screw-up under the carpet by blaming Yahoo, and yet they continue to display the link/add-on in their "Add-on Repository" ! Maybe Mozilla need to find a better Janitor cause the current one can't seem to See or even Smell the manure they're shoveling !

Don't get me wrong. I've been using Firefox & Yahoo Toolbar for 8+ years and been a fan of both, but I ditched Micro$oft Window$ because of Compatibility Issues within their own Software Programs. I would like to continue to use Firefox and Yahoo toolbar, But if they can't manage to work together and find a solution I WILL solve the problem by "Ditching Them Both" in favor of another provider and take all my current tech customers with me when I do. FYI, they number in the thousands.

Asked by LjJones 6 years ago

Answered by jscher2000 6 years ago

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I have a 10" netbook, How do I get the newtab page to display more than 3 thumbnails?

A few versions back (maybe mozilla 30?), the newtab page used to display 9 thumbnails on my 10" netbook. However, with recent updates, that has been reduced to only 3. I … (read more)

A few versions back (maybe mozilla 30?), the newtab page used to display 9 thumbnails on my 10" netbook. However, with recent updates, that has been reduced to only 3. I know a netbook has a much smaller screen size than most computers and that having more than 3 thumbnails (say 9), would make for really small thumbnails on the newtab page, but I really didn't mind it back when that was the case. If there is a way for future updates to mozilla to still accomodate users of netbooks that would be much appreciated.

Thank-you.

Asked by Doogie2 6 years ago

Answered by Scribe 6 years ago

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Firefox no longer supports dictionaries in the search provider box. Please add feature

I cannot find any dictionaries that add to my search bar within firefox. I don't want to add a separate dictionary add-on. I used to be able to just m-w.com to my search … (read more)

I cannot find any dictionaries that add to my search bar within firefox. I don't want to add a separate dictionary add-on. I used to be able to just m-w.com to my search provider list. The current options are really restrictive.

Asked by boback 6 years ago

Answered by the-edmeister 6 years ago

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Startpage.com is infected by trojans (this is the default search engine in fire and water foxes)

According to Avast Internet Security, Startpage.com is infected by JS:ScriptIPinf[Trj], so why is this website the deafult search engine in both Fire and Water foxes? Ver… (read more)

According to Avast Internet Security, Startpage.com is infected by JS:ScriptIPinf[Trj], so why is this website the deafult search engine in both Fire and Water foxes? Very dangerous... I'd like to ask the developpers to change it to anything else, but startpage.com. I used this website for some time, but now Avast detected this virus (which has never happened before; Avast only detected the trojan today). You can see by yourselves:

Avast! version of software: 2015.10.0.2208 version of virus databank: 150213-1

Asked by vcatao 6 years ago

Answered by curtisa 6 years ago

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I keep getting adware attacks, both on my PC with windowsxp and my laptop with windows 7. I have adblock, firefall was refreshed. What will stop these attacks?

Things like optimizer pro automatically load themselves and make ad tabs pop up. I run adcleaner software and have adblock and ghostery as add-ons. What will stop this?? … (read more)

Things like optimizer pro automatically load themselves and make ad tabs pop up. I run adcleaner software and have adblock and ghostery as add-ons. What will stop this?? I also have a pc with windows 7 that I use windows explorer and i never have these issues. I'm thinking firefox may be more vulnerable...what the hell can I add-on? I'm getting really close to abandoning firefox

Asked by rickbarr 6 years ago

Answered by FredMcD 6 years ago

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How do I bookmark

Click Star and no action moving to Bookmark. I can very randomly click star to create bookmark. Most of the time. No joy adding Bookmark. What did I do. FF 35.0.1 … (read more)

Click Star and no action moving to Bookmark. I can very randomly click star to create bookmark. Most of the time. No joy adding Bookmark. What did I do. FF 35.0.1

Asked by bjm_ 6 years ago

Answered by bjm_ 6 years ago