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  • Archived

farmville 2 wont load and it freezes firefox

i have done all the fixes in IE,Chrome and now Firefox nothing is helping farmville 2 takes forever to load and then it hangs up everything I am getting now the plug in i… (read more)

i have done all the fixes in IE,Chrome and now Firefox nothing is helping farmville 2 takes forever to load and then it hangs up everything I am getting now the plug in is busy or quit working i really like using Firefox so if i can get this fix would be awesome I have a compaq presario cq56 with windows 7 I also reinstalled windows again still nothing is helping

Asked by dl2sweet 8 years ago

Last reply by cor-el 8 years ago

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even after downloading add on of youtube to mp3 it does not show

I have installed you tube to mp3 add on many times and also similar add ons but even after restarting mozilla firefox repeatedly i am unable to see the add on below you t… (read more)

I have installed you tube to mp3 add on many times and also similar add ons but even after restarting mozilla firefox repeatedly i am unable to see the add on below you tube videos.

Asked by bhuvi_g 8 years ago

Last reply by cor-el 8 years ago

  • Archived

web fonts are still not wokring on my site (firefox only) even after following best practices and establishing CORS

Hello, I have followed all MDN guidelines and researched for hours best practices for deploying @fontface and custom web fonts. I believe I have followed all best practi… (read more)

Hello, I have followed all MDN guidelines and researched for hours best practices for deploying @fontface and custom web fonts. I believe I have followed all best practices and I have even had it working in the firefox browser at times. In fact, I believed I had things set up properly when I had the fonts working on my web pages in all modern browsers during testing. Yet, when I looped back to the web pages again today (about two weeks after I last tested last) I noticed that the fonts are again not registering when the pages are viewed in firefox. I confirmed that they are working in all other modern browsers. This is a sample page where the fonts are called, http://www.areadevelopment.com/Top-States-for-Doing-Business/Q3-2013/survey-results-landing-page-142378.shtml These are icon fonts of states and they should appear before each state on the top states list. Instead, the font doesn't appear and the associated letter appears as a fallback. The @fontface is registered in the pages main css doc and all selectors that use the fontface are subsequent to the @fontface declaration within the document. The fonts are hosted on my CDN (aws cloudfront) and all CORS has been set up appropriately. In fact, you will see that when loading the page there are no errors in the dev tools console related to the fonts. And, by going to the "fonts" filter within the net tab you can see the 200 status. At this point I am exhausted. I am reaching out to you guys in desperation -- any insight you can provide as to why the fonts are not working in FF when they work in all other modern browsers would be very much appreciated... Regards, Justin

Asked by justinshea 8 years ago

Last reply by finitarry 7 years ago

  • Archived

fire fox is not reading my XML file for digital signature

I have to upload the xml file in www.incometaxindiaefiling.gov.in by digitally signing the xml file. When I click on the tab for digital sign, the message come " cannot r… (read more)

I have to upload the xml file in www.incometaxindiaefiling.gov.in by digitally signing the xml file. When I click on the tab for digital sign, the message come " cannot read the xml file"

Asked by rssfca 8 years ago

Last reply by John99 8 years ago

  • Archived

How to get rid of snap.do in address-bar search

Every time i type something in the URL-bar to be searched, firefox redirects me to search.snap.do. I have already deleted snap.do, i even searched and changed or deleted … (read more)

Every time i type something in the URL-bar to be searched, firefox redirects me to search.snap.do. I have already deleted snap.do, i even searched and changed or deleted everything of snap.do in "about:config" but nothing helped. P.S I really do not want to reset my loyal browser, with which I am working now for over three years. I also heard that snap.do is working in background without my acknowledge and is even installing malicious software and is also "selling my searches for advertising purposes to other parties

Asked by jonjon931410 8 years ago

Last reply by me4all55 7 years ago

  • Archived

The minimize, maximize and close buttons don't work, and I can't select any items in drop-down menus.

Running Firefox 23.01 on Windows, and two days ago I lost the ability to maximize, minimize or close windows via the buttons in the upper righthand corner. I also am unab… (read more)

Running Firefox 23.01 on Windows, and two days ago I lost the ability to maximize, minimize or close windows via the buttons in the upper righthand corner. I also am unable to select a choice in dropdown menus, and for good measure I cannot x out of the About window that popped up went I wanted to check my version number!

I've looked in the support forum and seen that this is not an uncommon problem. However, I have tried every suggested solution I could find - reset Firefox several times, turned off hardware acceleration, opened in safe mode and finally uninstalled and reinstalled the program (deleting the old program folders before reinstalling as recommended - and nothing has worked.

Any help would be greatly appreciated.

Asked by MarkEE 8 years ago

Last reply by ideato 8 years ago

  • Archived

In Windows 8 on a Microsoft Surface Pro scrolling on the touch screen highlights text instead of scrolling - how doI fix that?

This happens about 90% of the time. Going to the same websites in IE or Chrome that problem doesn't occur. What's wrong with my Firefox settings? And how do I fix this. … (read more)

This happens about 90% of the time. Going to the same websites in IE or Chrome that problem doesn't occur. What's wrong with my Firefox settings? And how do I fix this.

Asked by btreloar 8 years ago

Last reply by Ed 8 years ago

  • Archived

Can't load Scrabble app on Facebook.

The App comes up but it hops on and off, never loading completely. This is a new computer to me, and there may be something blocking a plug-in or something. Need some he… (read more)

The App comes up but it hops on and off, never loading completely. This is a new computer to me, and there may be something blocking a plug-in or something. Need some help.

Asked by gamingjan 8 years ago

Last reply by kobe 8 years ago

  • Archived

Since update to 23.0.1 Firefox freezes if I have more than five tabs and is unuseable

Firefox automatically updated to 23.0.1 and since then, if I have more than five tabs open it will freeze. Then for a second, it will unfreeze although nothing is clickab… (read more)

Firefox automatically updated to 23.0.1 and since then, if I have more than five tabs open it will freeze. Then for a second, it will unfreeze although nothing is clickable. Before I could have 200+ tabs open no problem. Now firefox is totally unusable. I don't want to uninstall it and lose all my user data. What can I do?

Asked by Therabbit1 8 years ago

Last reply by jscher2000 8 years ago

  • Archived

Outlook 365 has no functionality in Firefox.

My university uses outlook 365. Today when I logged in to my email through my university's website and attempted to create an email message I noticed there were no functi… (read more)

My university uses outlook 365. Today when I logged in to my email through my university's website and attempted to create an email message I noticed there were no functions available within the message, i.e. send, attach, etc... I did some research and deleted the cookies, and cleared the cache. That did not work. I reset Firefox and that did not work either. I even uninstalled and reinstalled Firefox and when I attempted to login in to outlook 365 after reinstalling Firefox I got the following error message and could not even log in to check my email: X-OWA-Error: ClientError;exMsg=Script error.;file=https://r4.res.outlook.com/owa/15.0.775.9/owa2/scripts/boot.1.mouse.js:0 X-OWA-Version: 15.0.775.9 X-FEServer: BL2PR03CA013 X-BEServer: null Date: 1/2/1601 2:16:37 PM I have no clue what this means.

Asked by cairofam 8 years ago

Last reply by jscher2000 8 years ago

  • Archived

My browser was hijacked and I can't find the settings to fix it. Where are they?

My browser has apparently been hijacked by ask.com. I have found some fixes for it on the Internet, but can't find the settings in firefox to try to remedy this. I am get… (read more)

My browser has apparently been hijacked by ask.com. I have found some fixes for it on the Internet, but can't find the settings in firefox to try to remedy this. I am getting redirected all the time, receiving all of these pop-up ads (even though the computer is set to reject pop-ups), and it is driving me crazy. Please help!

Asked by MMHeide 8 years ago

Last reply by kobe 8 years ago

  • Archived

How can I get rid of the slide on add window that's making me crazy?

I updated to the latest version of Firefox for desktops today and all of a sudden I'm getting this slide in ad window that slides in from the left and I can't get rid of … (read more)

I updated to the latest version of Firefox for desktops today and all of a sudden I'm getting this slide in ad window that slides in from the left and I can't get rid of it! If this keeps up I'll have to stop using Firefox because I really hate this! PLEASE tell me how to get rid of it!

Asked by sdean8 8 years ago

Last reply by cor-el 7 years ago

  • Archived

The requested URL "/", is invalid. Reference #9.54bd3b17.1378308107.1681f9d8

O/S is Vista 32bit, toshiba satellite laptop, as of 9/4/13 can no longer access my msn homepage due to error message shown. Reset Firefox to defaults, didn't fix it. Us… (read more)

O/S is Vista 32bit, toshiba satellite laptop, as of 9/4/13 can no longer access my msn homepage due to error message shown. Reset Firefox to defaults, didn't fix it. Using Firefox 23

Asked by megansmom 8 years ago

Last reply by jscher2000 8 years ago

  • Archived

firefox not opening depositfiles.com

I am not able to open any files in depositfiles.com. I get a message "Firefox can't establish a connection to the server at depositfiles.com." … (read more)

I am not able to open any files in depositfiles.com.

I get a message "Firefox can't establish a connection to the server at depositfiles.com."

Asked by keerthishan 8 years ago

Last reply by cor-el 8 years ago

  • Archived

did you know webwebweb prevents the "Manage search engines" dialogue from saving if you delete it as a search engine ? How to fix this ?

webwebweb installs as part of the (now defunct ?) videodownloader professional. It seems to also take over the search engine options in Firefox. I cannot delete it from t… (read more)

webwebweb installs as part of the (now defunct ?) videodownloader professional. It seems to also take over the search engine options in Firefox. I cannot delete it from the list.

Asked by PeterAKNZ 8 years ago

Last reply by ideato 8 years ago

  • Archived

slow loading videos,freezes

when opening my brouser it loads very slowly.......and when I try to watch videos on youtube or anywhere else...they will play a few seconds and then stop completely and … (read more)

when opening my brouser it loads very slowly.......and when I try to watch videos on youtube or anywhere else...they will play a few seconds and then stop completely and then start back up several minutes later and then stop again

Asked by pettyphy 8 years ago

Last reply by Nellus 8 years ago

  • Archived

Firefox 23.0.1 on Windows 7 Ultimate hangs when I try to click on "Options" next to any addon in the addons menu.

I am unable to access the options for any of my addons in Firefox 23.0.1 - clicking on "Options" causes browser to hang. Also, most of my addons do not appear to be worki… (read more)

I am unable to access the options for any of my addons in Firefox 23.0.1 - clicking on "Options" causes browser to hang. Also, most of my addons do not appear to be working.

Addons installed are: Adblock Plus All-in-One Sidebar DownloadHelper Forecastfox printpdf Sage Tab Mix Plus Troubleshooter Adobe Acrobat - Create PDF Adobe Contribute Toolbar Norton Toolbar (disabled) Norton Vulnerability Protection (disabled)

In addition, my Norton toolbars are apparently "incompatible with Firefox 23.0.1", yet the Symantec website states that they are now compatible with this version.

Updated the Adobe Acrobat plugin to version 11 as it is listed as being vulnerable, and this appeared to be completed, yet the version in Firefox still states 10.1.7.27 and is still being marked as vulnerable when I check to see if my plugins are up to date.

Not sure if any of these things are related.

Tried uninstalling and reinstalling Firefox on 23rd August with no change.

Asked by elenisophia 8 years ago

Last reply by jscher2000 8 years ago

  • Archived

Bookmark toolbar now empty !? All new bookmarks invisible. Hid the bar, then re-enabled it: empty. Restored the bar with an old backup, still empty ?! Thanks !

In Firefox 23.0.1, my Bookmarks Toolbar has been emptied !? All new bookmarks remain invisible. Even after hiding the bar, then re-enabling it. Tried to restore the ba… (read more)

In Firefox 23.0.1, my Bookmarks Toolbar has been emptied !? All new bookmarks remain invisible. Even after hiding the bar, then re-enabling it. Tried to restore the bar to an old day, still empty.

What should I do? Completely reinstall Firefox ? I'd like to preserve all my settings.

Thank you

Asked by Amdii 8 years ago

Last reply by cor-el 8 years ago

  • Archived

why is firefox extending below the taskbar and how do I fix it?

Just tonight Firefox only has started extending below the task bar so the bottom of the window/webpage isn't visible. I have had to Not use full size in order to see the … (read more)

Just tonight Firefox only has started extending below the task bar so the bottom of the window/webpage isn't visible. I have had to Not use full size in order to see the whole window/webpage. This isn't happening with any other browser or program and didn't start until tonight. No new hardware or software had been installed recently.

Asked by jrhittman 8 years ago

Last reply by cor-el 8 years ago