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Memory Leak help

Need help figuring out why Firefox has a memory leak after an extended use of Firefox browsing. Don't know if its the result of an extension having this issue, or if its … (read more)

Need help figuring out why Firefox has a memory leak after an extended use of Firefox browsing. Don't know if its the result of an extension having this issue, or if its a Firefox bug. I have also provided my troubleshooting information, and a link to my memory usage is listed below for download: https://1drv.ms/u/s!ArspaZQCMwZ-iLU_CckOfLkl9DlETQ?e=MuIqsO Thanks in advance!

Asked by PrimisRulz 1 day ago

Last reply by zeroknight 8 hours ago

Youtube dose not load - Twitch uses an redicules amount of computer resources

I'm about to give up on Firefox. While Firefox is the browser of my choice, its bugs are a constant source of frustration. When navigating on YouTube, I'll suddenly have… (read more)

I'm about to give up on Firefox.

While Firefox is the browser of my choice, its bugs are a constant source of frustration. When navigating on YouTube, I'll suddenly have it stop loading properly and just load more or less blank. You can see this in the image attached. To rectify this problem, I'll need to quit Firefox completely and run a cleaner (WiseCleaner, in my instance) so that it loads correctly again. This happens across several computers I have.

As I game, I usually dual-monitor to watch things on YouTube or Twitch simultaneously. When watching Twitch with Firefox, I noticed that the video would stutter or freeze while the audio continued. I checked Task Manager and found CPU usage to be extremely high. I cannot recreate this problem now as my second monitor is in the repair shop.

Firefox is one of the only few alternatives to a Chromium-based browser. As I don't like Google policies on ad-blockers, tracking, and so on, I'd like to stay away from anything Chromium-based. But it's becoming increasingly difficult to do so, as the user experience in Firefox is so bad, especially when using YouTube, one of my main browsing activities.

I tried turning off hardware acceleration, but this did nothing. I've reinstalled Firefox, but as this happens across several unconnected browsers, I cannot think this is a local problem. What to do?

Asked by Andreas Risdalen Ekrem 10 hours ago

  • Solved

Correct syntax for privacy.fingerprintingProtection.granularOverrides?

Hello, I am trying to force two or three websites to detect my timezone as UTC, even though my local system time is not UTC. I figured out how to do this with ALL sites … (read more)

Hello,

I am trying to force two or three websites to detect my timezone as UTC, even though my local system time is not UTC. I figured out how to do this with ALL sites by setting privacy.fingerprintingProtection to "true" and entering "+JSDateTimeUTC" in privacy.fingerprintingProtection.overrides in about:config.

Now according to docs, privacy.fingerprintingProtection.granularOverrides "can be used to add or remove features on a domain granular level if privacy.fingerprintingProtection is enabled," but I can't figure out how to get it working.

Any input is appreciated.

Asked by RSizington 13 hours ago

Answered by jscher2000 - Support Volunteer 12 hours ago

is my old, even deleted cache/cookies/data/bookmars in the data reporting folder?

i recently lost some data i want to get back, and this may be my last attempt, but is it by any chance stored here? and if it is, how do i transfer it back to my regular … (read more)

i recently lost some data i want to get back, and this may be my last attempt, but is it by any chance stored here? and if it is, how do i transfer it back to my regular cache/cookies/data/bookmark folders

Asked by 7843256 12 hours ago

The startup page requires me to log in. I use my Gmail but the password is incorrect. The password is not incorrect

I tried to log in to my Firefox getting started page which used to just load. It now appears to need a log in which I try to do using my Gmail credentials. The password c… (read more)

I tried to log in to my Firefox getting started page which used to just load. It now appears to need a log in which I try to do using my Gmail credentials. The password comes up as being incorrect which I know is not the case. If I try to change it I get as far as a Gmail code being sent to my account but when I enter that it says that is incorrect. I have not been able to load the getting started page since.

Asked by Stephen Hobbs 12 hours ago

reCAPTCHA no longer working ONLY on Firefox, tried everything!

Whenever i encounter a reCAPTCHA, and click "i am not a robot", the wheel keeps spinning and spinning and spinning. I never get to the screen where i have to verify image… (read more)

Whenever i encounter a reCAPTCHA, and click "i am not a robot", the wheel keeps spinning and spinning and spinning. I never get to the screen where i have to verify images or a check mark. Just started happening randomly.

I've spent hours searching. Tried every single solution-new profile, erased firefox and reinstalled, troubleshoot mode, firefox refresh, turned tracking protection off, changed network settings, reset wifi adapter, you name it i tried it. I need to get past reCAPTCHA's for work. Getting so frustrated. Please help!

One important point-the only other browser i have on my laptop is Microsoft edge and it' works perfectly on Edge!

Asked by wsandhu1 1 day ago

Last reply by James 13 hours ago

Firefox UI freezes when clicking the addressbar.

I am using Firefox 125 in Windows 11. And this just happens recently. Sometimes, quite frequently, when I click the addressbar wanting to input or select a new address. … (read more)

I am using Firefox 125 in Windows 11. And this just happens recently.

Sometimes, quite frequently, when I click the addressbar wanting to input or select a new address. The Firefox UI freezes (before the dropdown list of addresses is shown). The video/audio/other effects are still working, and from task manager, it does not cost more CPU/mem than usual. But it does not response to key press or mouse action. All I can do (that I know of) is killing the processes. The problem does not seem related to "current" webpage I am browsing. And I have not installed new addons for a few months.

Any idea what should I look into?

Asked by Magicloud 2 days ago

Last reply by cor-el 15 hours ago

Cannot get pass recaptcha

Hello, there seem to be a recaptcha issue - it was working yesterday, and today it doesn't. Here are the sites you can try to reproduce the issue: https://www.uniquega… (read more)

Hello,

there seem to be a recaptcha issue - it was working yesterday, and today it doesn't. Here are the sites you can try to reproduce the issue: https://www.uniquegardendecor.com/contact-us/ https://www.kbauthority.com/help.php?mode=update&section=contactus https://www.outsy.com/contact-us/ And it looks like it's only happening in the US. Firefox version: 125.0.3 (64-bit) Please advise

Asked by Marina 23 hours ago

Last reply by cor-el 21 hours ago

How to stop Firefox from loading automatically upon booting up or restarting

How do I get Firefox browser to stop from loading automatically upon booting up or restarting?? This has been happening since the last browser update. I checked the Fir… (read more)

How do I get Firefox browser to stop from loading automatically upon booting up or restarting?? This has been happening since the last browser update. I checked the Firefox controls but could not find a button to toggle this off. Please advise. Thank you.

Asked by Steve & Lynda 16 hours ago

Last reply by cor-el 15 hours ago

Space bar not working.

Problem with using space bar when trying to post replies on YT or other sites. Can key text, but space bar does not work. On Google search page, can get only one space be… (read more)

Problem with using space bar when trying to post replies on YT or other sites. Can key text, but space bar does not work. On Google search page, can get only one space between words. Tried 2 different keyboards w/same problem. Doesn't seem to happen on Chrome or Safari. Re-installed Firefox with same results. Any thoughts, please? Thank you.

Asked by fullyladenswallow 1 day ago

Last reply by fullyladenswallow 16 hours ago

Firefox hangs in news reader

The news reader (powered by Technavia) for the Tucson Daily Star starts OK but continually slows down and eventually Firefox hangs and is non responsive. It happens in d… (read more)

The news reader (powered by Technavia) for the Tucson Daily Star starts OK but continually slows down and eventually Firefox hangs and is non responsive. It happens in different places. The same news reader works OK in Edge or Chrome. Any idea how to trouble shoot this?

Mike Mulcahy

Asked by mike739 21 hours ago

Last reply by jonzn4SUSE 16 hours ago

Login problem

I deleted the old user names and passwords associated with my bank account. Now I can no longer login to my bank acct using Firefox. Only with another browser. I tried t… (read more)

I deleted the old user names and passwords associated with my bank account. Now I can no longer login to my bank acct using Firefox. Only with another browser.

I tried to uninstall then reinstall Firefox but the problem continues. What to do now to login to my bank account?

Asked by chcats 19 hours ago

Last reply by chcats 17 hours ago

Extremely High Ram Usage

Hello Support, 5-1-2024 First Time in a decade I've had to contact support. Please TELL me why there are 13 instances of firefox running at the same time. It is take so… (read more)

Hello Support, 5-1-2024 First Time in a decade I've had to contact support. Please TELL me why there are 13 instances of firefox running at the same time. It is take so much memory up and really slowing my machine down on the internet also. Tell me how to fix otherwise I will have to switch to a different web browser. I realy love firefox and have been using since It was released. I really Don't want to switch Browers but this is to much any more. It has become much worse than a Year ago. I do Not have any addons or extension installed now, I don't use them enough to install. Thank you for your help in this BIG HOG memory problem.

Asked by customhitcher 1 day ago

Last reply by jscher2000 - Support Volunteer 17 hours ago

Recaptcha. Are you goping to let is work again or must I go to Chrome?

I use RECAPTCHA to validate my access to a number of websites. Still works fine if I use Google Chrome. Firefox has shut off access to this App. Why? I have tried using t… (read more)

I use RECAPTCHA to validate my access to a number of websites. Still works fine if I use Google Chrome. Firefox has shut off access to this App. Why? I have tried using the Proxy option, I have tried not using the Proxy Option. Nothing seems to work. Are you planning on addressing this issue or must I go to another browser to do what Firefox USED TO ALLOW ME TO DO?

Was this breakage planned or did you screw up and do inadequate testing?

Asked by Phredd 18 hours ago

Last reply by jscher2000 - Support Volunteer 17 hours ago