Showing questions tagged: Show all questions
  • Archived

PlayStation log-on breaks Firefox

For the past few days, when I try to log on to PlayStation on Firefox, the sign-in page sits on a loading swirl after inputting email. There's a clear memory leak shown o… (read more)

For the past few days, when I try to log on to PlayStation on Firefox, the sign-in page sits on a loading swirl after inputting email. There's a clear memory leak shown on Task Manager. The menu bar's right-click doesn't draw properly. FF can't be closed and needs to be terminated. The only extension I have is uBlock Origin disabled for this site.

This website works on Edge.

Attached is the broken menu from right-clicking the menu bar.

Asked by dg.coombes 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firefox Default Browser Agent

My Windows Task Scheduler contains an entry called "Firefox Default Browser Agent". If I delete it, it returns. If I disable it, it re-enables itself. Can't be modified e… (read more)

My Windows Task Scheduler contains an entry called "Firefox Default Browser Agent". If I delete it, it returns. If I disable it, it re-enables itself. Can't be modified either. How do I turn it off permanently?

I already have telemetry and automatic updates both turned off.

In about:config default-browser-agent.enabled is set to false

Asked by mokry9999 1 year ago

Last reply by zeroknight 1 year ago

  • Solved
  • Archived

History Only Shows Today's History

I am having this issue where Firefox only keeps "Today's" history. I have thoroughly looked at the community's similar issue fixes. I do not have Private Browsing on. I… (read more)

I am having this issue where Firefox only keeps "Today's" history. I have thoroughly looked at the community's similar issue fixes.

I do not have Private Browsing on. I have set "Custom Settings History:

 -Remember browsing and download history
 -Remember search and form history

I do not have CC Cleaner or like apps and the one I do is on auto-manual and does not clear FF.

There is no reason for this. I would like to know when answering, what are a couple of likely causes for this. It appears by many queries here and on Google this has been an issue for years and FF seems not to want to fix it or know about it. Your help is appreciated.

Asked by StevenB 2 years ago

Answered by cor-el 2 years ago

  • Archived

New Addons blank on Firefox restart, return when disabled and enabled.

New addons on Firefox become blank on restarting the browser. They return when I manually disable and enable them once. How to fix this? Doesn't happen to older addons.… (read more)

New addons on Firefox become blank on restarting the browser.

They return when I manually disable and enable them once.

How to fix this? Doesn't happen to older addons.

Asked by nanup.personal+firefox 2 years ago

Last reply by nanup.personal+firefox 2 years ago

  • Archived

Importing Firefox Bookmarks to new Windows PC

Firefox bookmarks exported from old Windows PC to html file. File transferred to new Windows PC and imported into Firefox. 'Bookmarks Imported Successfully' message seen.… (read more)

Firefox bookmarks exported from old Windows PC to html file. File transferred to new Windows PC and imported into Firefox. 'Bookmarks Imported Successfully' message seen. However no bookmarks visible in Firefox bookmark menu. Suggestions please?

Asked by chrisdturner787 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Youtube won't play with hardware acceleration

YouTube won't start playing in Firefox. No add-ons enabled. The page is fully loaded, but clicking on Play makes nothing. The fix is to disable "User recommended perform… (read more)

YouTube won't start playing in Firefox. No add-ons enabled. The page is fully loaded, but clicking on Play makes nothing.

The fix is to disable "User recommended performance settings" and then disable "User hardware acceleration when available".

The problem is that hardware acceleration is enabled by default. In Edge or Chrome hardware acceleration is also enabled but it won't break YouTube.

Asked by Andrii 1 year ago

Last reply by zeroknight 1 year ago

  • Solved
  • Archived

Firefox 116.0.1 for OSX, tabs keep crashing

Hi, After updating Firefox to 116.0.1 my tabs keep randomly crashing. I get some crash reports *occasionally* - meaning not all crashes produce a crash report - but I'm … (read more)

Hi,

After updating Firefox to 116.0.1 my tabs keep randomly crashing. I get some crash reports *occasionally* - meaning not all crashes produce a crash report - but I'm not sure what to do with them, they seem inconclusive. The last report (not for the last crash, though, which didn't produce any report) is bp-3334b934-58b5-4226-887a-235300231117

Asked by frakie 2 years ago

Answered by frakie 1 year ago

  • Archived

Firefox sync two different computers

I have to computer with totally different tabs. Will Firefox sync combine the two sets of tabs? I realize that I may have duplicates and a LOT of tabs. I just don't want … (read more)

I have to computer with totally different tabs. Will Firefox sync combine the two sets of tabs? I realize that I may have duplicates and a LOT of tabs. I just don't want to lose any tabs or bookmarks when the computers sync afterward. I am currently assuming that the tabs sets will be merged and that I will have to remove duplicates.

Asked by Bruce A Williamson 2 years ago

Last reply by jonzn4SUSE 1 year ago

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  • Archived

Remembering passwords

I have checked the boxes that say "Ask to save logins and passwords for websites" & "Autofill logins and passwords". I then can open a new tab and the autofill inform… (read more)

I have checked the boxes that say "Ask to save logins and passwords for websites" & "Autofill logins and passwords". I then can open a new tab and the autofill information appears however when I close browser then open again later it no longer autofills web sites and I have go back and recheck "Ask to save loging..." and it works. How to I get it to remember permanently?

Asked by SuMo Bot 2 years ago

Last reply by SuMo Bot 1 year ago

  • Solved
  • Archived

My bank has recently switched the position of 'online' and 'bank name' in its login URL. How can I delete all history for the old URLs (e.g. Bankname*) without deleting history for all non-bank-related URLs?

My bank has recently switched the position of 'online' and 'bank name' in its login URL. How can I delete all history for the old URLs (e.g. Bankname*) without deleting … (read more)

My bank has recently switched the position of 'online' and 'bank name' in its login URL. How can I delete all history for the old URLs (e.g. Bankname*) without deleting history for all non-bank-related URLs?

Asked by ChrisBG 2 years ago

Answered by cor-el 2 years ago

  • Archived

Firefox 119.0 Video Streaming Issues

I am running Firefox 119.0 on Linux and am unable to stream video on many sites. I have tested a few sites, and the only site that actually works for streaming video is … (read more)

I am running Firefox 119.0 on Linux and am unable to stream video on many sites. I have tested a few sites, and the only site that actually works for streaming video is YouTube. The others either say 'Source Error' or just load forever.

Things I have tried:

  • Accepting cookies (via site exception)
  • Turned off Enhanced Tracking Protection for the site that won't stream video
  • Turned off pop-up blocker
  • Enabled auto-play of video and audio on the site
  • Checked for updates of Firefox (but there are none available)
  • Launched Firefox in Troubleshooting mode with all extensions and customizations disabled, but this makes no difference

At this point, after doing some online research and trying everything I can think of, I'm really out of ideas.

I would appreciate any suggestions or information anybody has.

Thank you

Asked by Matt 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

print page footer format &D date format

When printing a page to PDF, with headers & footers, the default setup shows the date in right footer. However this date format is in (for me) awkward US format . Is… (read more)

When printing a page to PDF, with headers & footers, the default setup shows the date in right footer. However this date format is in (for me) awkward US format . Is there a way to show the date according to system regional short date & time ?



info: OS: windows 10 pro

 date format: YYYY-MM-DD
 time format: hh:mm (24-hr)

FF: 120.0.1 (latest to date) FF about:config -> print.print_footerright = &D FF &D format: MM/D/YYYY, h:mm PM (12-hr)

Asked by Robert 1 year ago

Last reply by Robert 1 year ago

  • Archived

resolve data breaches found by firefox monitor

i keep typing my issue that i want help with and you keep bringing me back to this page but offer no resolution to my issue. i simply want to know how to RESOLVE the dat… (read more)

i keep typing my issue that i want help with and you keep bringing me back to this page but offer no resolution to my issue. i simply want to know how to RESOLVE the data breaches thta firefox found . when i click on the link RESOLVE DATA BREACHES and it asks me for the email concerned and then says i need to log in to my firefox account. it simply repeats that it found 4 data breaches in one of my emails. but does not give directions of HOW to remove./resolve these breaches. so i am still left with the four data breaches. CAN SOMEONE TELL ME HOW I SHOULD RESOLVE THE DATA BREACH ISSUE.

Asked by pea-xx 2 years ago

Last reply by James 2 years ago

  • Archived

I desperately need to disable DNS over HTTPS so that I can go to work

I use a VPN connection to access my workplace. This means that all my DNS queries MUST go through the company's VPN tunnel. Firefox is deliberately blocking my work. The… (read more)

I use a VPN connection to access my workplace. This means that all my DNS queries MUST go through the company's VPN tunnel.

Firefox is deliberately blocking my work. The DNS over HTTPS "feature" does not work over this VPN connection.

In Firefox, there was previously the following setting: Preferences > General > Network Settings > Enable DNS over HTTPS

I REALLY NEED to have this setting restored right now.

Asked by John Bunch 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Hidden Setting to Change Automatic Downloads of Opened Files Needs to Be on Settings Page

I've noticed for awhile that files I've opened to view were being automatically downloaded into my downloads folder, but I haven't investigated it until now. I found out… (read more)

I've noticed for awhile that files I've opened to view were being automatically downloaded into my downloads folder, but I haven't investigated it until now. I found out this goes back to 2022! My downloads folder is cluttered with files I only wanted to view and not save. All the previous forum questions which I've viewed have now been archived, so I'm opening a new one. On one of the previous threads, I found that a new hidden setting was added so we could change this back to the old behavior of the automatically-downloaded files going to a temporary folder instead of being saved in our downloads folder. We can use about:config to find browser.download.start_downloads_in_tmp_dir and toggle it to "true."

Instead of our having to dig around on the forum to find how to change this, the setting needs to be added to the Main settings page under "Downloads." Then those of us who wish to "always" be asked where to save files will be able to find this setting and change it to our preference. If I want to download something to keep, I will intentionally save it. If not, I expect anything I read online to remain in a temporary cache folder and be deleted when I clear history (which is when I close Firefox, because that is what is selected in my settings).

Please unhide browser.download.start_downloads_in_tmp_dir and add it to our main Settings page. Thank you.

The attached picture is a screenshot from the thread where I found the information about this setting.

Asked by ajp1228 1 year ago

Last reply by ajp1228 1 year ago

  • Archived

2FA glitch

I have 2FA completely turned off and login to my Mozilla account works thru the browser window with password and with google single sign on, however when I try and log in… (read more)

I have 2FA completely turned off and login to my Mozilla account works thru the browser window with password and with google single sign on, however when I try and log into my account via the integrated browser account manager thing it does a 2FA step. I can do this but why does it do this if it's TURNED OFF??? and how do we fix this behavior? Oh, and the autofill works on most sites but not on your signin page. Did you guys block password managers from filling in the login fields?

Asked by Nick Spiker 1 year ago

Last reply by Nick Spiker 1 year ago

  • Archived

Clearing history doesn't seem to work

I use private browsing mode exclusively. For years I've used Tools > Settings > Privacy & Security > Clear Data > Clear > Clear Now to clear the histor… (read more)

I use private browsing mode exclusively. For years I've used Tools > Settings > Privacy & Security > Clear Data > Clear > Clear Now to clear the history, cache, cookies and so on during a session without having to close the browser, or so I thought. However, yesterday I ran into a situation (dealing with tech support for software) where it became painfully obvious that that process was NOT clearing out the history. So, a couple of questions:

1. Why, why, does it take 6 clicks to do that, instead of, say, just one click on a button on the toolbar?

2. Why didn't that clear out everything?

3. Where can I look to see whether all that stuff is cleared?

Thanks.

Asked by Blarg 2 years ago

Last reply by Blarg 2 years ago

  • Archived

Etsy tab (website, not pop-up ad) automatically opens when FF starts up. How to stop this?

A tab for the Etsy website automatically appears every time FF starts up. How to stop this? Just began after using the site a couple of times, but I did not indicate or… (read more)

A tab for the Etsy website automatically appears every time FF starts up. How to stop this?

Just began after using the site a couple of times, but I did not indicate or click a setting on the Etsy site to ask for this.

All solution suggestions seem to be for pop-up ads, and don't work to block a website. Is there a way to block this?

Asked by hurleylilly 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Malicious Download Detected

I recently purchased a Sandisk Ultra Flair flash drive because I wanted to password protect some files. The flash drive requires me to download the Private Access softwar… (read more)

I recently purchased a Sandisk Ultra Flair flash drive because I wanted to password protect some files. The flash drive requires me to download the Private Access software from the Western Digital web site. When I try to do this the Mozilla browser states "Malicious Download Detected" and cancels the download. Does anyone have any suggestions? I went to the Privacy and Security part of Settings, and unchecked the Deceptive Content setting, but Firefox still would not let me download the software. Perhaps the change to the setting I tried did not register in Settings, but here I am asking for your help. Thanks.

Asked by ldean6779 2 years ago

Last reply by zeroknight 2 years ago