Showing questions tagged: Show all questions
  • Solved
  • Archived

No form autofill option in latest browser (windows 10 - 64 bit)

Has the Autofill Forms option been removed from the latest version of Firefox? I get the opportunity to autofill credit cards but the Forms section seems to have vanishe… (read more)

Has the Autofill Forms option been removed from the latest version of Firefox? I get the opportunity to autofill credit cards but the Forms section seems to have vanished. Am I missing something? Thanks.

Asked by nickpb 9 months ago

Answered by zeroknight 9 months ago

  • Solved
  • Archived

Lost Tabs after multiple system freezes, forced shutdowns and crashes.

Hello, I am desperately trying to recover lost tabs from Firefox Browser after 2 crashes, freezing and forced shutdowns. I need the tabs for my work, and as usually hap… (read more)

Hello,

I am desperately trying to recover lost tabs from Firefox Browser after 2 crashes, freezing and forced shutdowns. I need the tabs for my work, and as usually happens, this has occurred at a time when I'm running to meet a critical deadline.

I've tried going to history, but the "recently closed tabs" option was greyed out:-( I've tried searching for other solutions, but cannot fine any that fit my situation. I'm not an IT expert - I know my way around what I need to use (i.e. professional worker), so clear & simple explanation would be much appreciated.

Can I recover the lost tabs from backed up data or a previous system image? My system is Windows 7, and I'm currently running Firefox version 115.0.2. All suggestions welcome!

Thanking you in anticipation off prompt assistance, MLH

Asked by PoodleFamily 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago

  • Solved
  • Archived

new tab opens always on the right

When I pressed the "+" symbol at the right side of my tabs with the left mouse button, a new tab opens at the most right place. So far, so easy. When I pressed the same … (read more)

When I pressed the "+" symbol at the right side of my tabs with the left mouse button, a new tab opens at the most right place. So far, so easy.

When I pressed the same "+" symbol using the middle mouse button, the new tab opened right beside the active tab. Now, middle mouse button and left mouse button do the same thing.

Work around could be to open the context menu (right mouse button) of a tab, choose "new tab" an get a new tab right beside the tab chosen with the mouse pointer while pressing the right mouse button.

Did something recently change?

Asked by bbutscheidt 9 months ago

Answered by cor-el 9 months ago

  • Solved
  • Archived

Small font size on some websites

Firefox is displaying a smaller font on some websites. It only does it new windows, not in a private window and other browsers are fine. Screenshots attached show the co… (read more)

Firefox is displaying a smaller font on some websites. It only does it new windows, not in a private window and other browsers are fine.

Screenshots attached show the correct size (first attachment) and the incorrect smaller size (second attachment).

It's not windows accessibility aka ease of access, as nothing else is affected. All pages are on 100% zoom. I've gone to settings -> font -> advanced and the "Allow pages to choose their own fonts, instead of your selections above" is ticked.

Any ideas please?

Asked by ldene 9 months ago

Answered by cor-el 9 months ago

  • Archived

problem with proxy setting

i have problem with the proxy setting when i am setting ip address 127.0.0.1 to intercept the request this is the problem i am having please help me about this problem … (read more)

i have problem with the proxy setting when i am setting ip address 127.0.0.1 to intercept the request this is the problem i am having please help me about this problem and call me on [removed phone# from public] as soon as possible The proxy server is refusing connections

An error occurred during a connection to www.etsy.com.

   Check the proxy settings to make sure that they are correct.
   Contact your network administrator to make sure the proxy server is working.

Asked by thegreatalexander599 9 months ago

Last reply by Terry 9 months ago

  • Solved
  • Archived

Extensions not displaying on toolbar or in customizations

My problems started after the upgrade to 113 when Firefox would no longer load at all. I tried deleting and reinstalling, but nothing changed until I moved the profile (y… (read more)

My problems started after the upgrade to 113 when Firefox would no longer load at all. I tried deleting and reinstalling, but nothing changed until I moved the profile (yeah profile mgr didn't work either). I finally got it to reinstall and ran sync but had to also reinstall my extensions/addons. The extensions appear to be working, but the are not displaying in either the toolbar area or in customizations.

I have tried searching all over and different solutions but thus far nothing has worked. That includes right clicking on the extension and selecting to add it to the toolbar.

I repeat, the extensions appear to be working though I cannot call some of them up (EverNote for example), and I need Lastpass on the toolbar for password generation and to access the vault.

Extensions ARE displaying in Chrome browser.eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

Attached is image of customization scree that also shows toolbar area. No addons anywhere.

Asked by librewolf 9 months ago

Answered by cor-el 9 months ago

  • Solved

"this page is slowing down firefox"

How can I turn this message off? Some sites I visit give me that message, it shows up when I'm typing a reply to something which pushes the page lower and fouls up my ab… (read more)

How can I turn this message off? Some sites I visit give me that message, it shows up when I'm typing a reply to something which pushes the page lower and fouls up my ability to keep typing, then if goes away, comes back, goes away ... I just want to kill the message entirely. I'm not worried about speed, there's nothing to fix, I just want the message gone.

Asked by rayandrews 2 months ago

Answered by cor-el 2 months ago

  • Archived

Videos won't play in firefox

Every day. Videos won't play. sometimes one restart of firefox will fix it. sometimes multiple restarts are required before it'll work. The loading bar at the bottom of t… (read more)

Every day. Videos won't play. sometimes one restart of firefox will fix it. sometimes multiple restarts are required before it'll work. The loading bar at the bottom of the video (on the seek bar) indicates the video is loading but it won't play. There have been times where I have disabled every single add-on and it would not work. Add-ons do not seem to be the cause. I have tried it in a private browser window with no joy. I have refreshed firefox, I have uninstalled and reinstalled it. I have tried disabling my antivirus. I have tested videos on websites in other browsers with no issue. The issue seems to be with the video player itself. overlays seem unaffected, I can use the seek bar and it shows the captions. I have tested different websites including Youtube, Vimeo and Steam. I tried many tens of times to get it working today to no avail. finally when I closed nearly all my tabs, the video worked (but I had also opened TOR and run avideo in that), I am not sure if this is the cause. If the cause is having multiple tabs open, this is an issue for me. I have a learning disability and likely ADHD and I have a set of tabs as my homepages so I don't forget things. If It's not the mutliple tabs, then what else can I do?

Asked by tremault 9 months ago

Last reply by tremault 9 months ago

  • Archived

Widevine Content Decryption Module is not available in settings or anywhere

Hello. I am using Firefox 115.0.2 (64-bit) on FreeBSD 13.2 release. A few minutes ago, I logged in to (amazon's) primevideo. When I tried to play a video I got following… (read more)

Hello. I am using Firefox 115.0.2 (64-bit) on FreeBSD 13.2 release.

A few minutes ago, I logged in to (amazon's) primevideo. When I tried to play a video I got following error message:

Your web browser is missing a digital rights component. In your web browser's address bar, type about:addons, press Enter, and then on the left, click Plugins. For the Widevine Content Decryption Module, select Always Activate, and then refresh the video's page and try watching the video. If the video doesn't play, go back to Plugins, click the gear icon at the top of the page, and then click Check for Updates. When the plugins have updated, refresh the video's page, and then try watching the video.

I tried to find, and then download that "Widevine Content Decryption Module", but it seems like it does not even exist anymore. How can get it? Any suggestions/help will be appreciated a lot.

Thanks a lot in advance, usernamekiran.

Asked by usernamekiran 9 months ago

Last reply by usernamekiran 9 months ago

  • Solved
  • Archived

Disable F11 original solution not working in latest version (115.0 64-bit)

The solution for the original Disable F11 (https://support.mozilla.org/en-US/questions/1255696) is no longer working. When the solution is executed from the Browser Conso… (read more)

The solution for the original Disable F11 (https://support.mozilla.org/en-US/questions/1255696) is no longer working. When the solution is executed from the Browser Console...

doc = Services.wm.getMostRecentWindow("navigator:browser").window.document; if(E=doc.getElementById('key_fullScreen')){E.removeAttribute('keycode');E.removeAttribute('command');}

The return is a reference to "HTLMDocument chrome://browser/content/browser.xhtml" which can be opened up and displays more information.

It used to just come back with something like "Undefined." and then it worked (F11 was disabled for the browser instance). Looks like it just started to not work with this latest version of 115.0 64-bit as this solution has been working for over a couple of years now.

Is there a way to enable this to work in the latest version?

Asked by SouthSlope 9 months ago

Answered by cor-el 9 months ago

  • Archived

¿Como puedo recuperar una parte del historial de Firefox que he borrado por error?

Buenos días a todos. Estaba revisando el historial de navegación de mi Firefox desde el menú Historial/Mostrar todo el historial. Como ya sabéis, para movernos por el h… (read more)

Buenos días a todos.


Estaba revisando el historial de navegación de mi Firefox desde el menú Historial/Mostrar todo el historial. Como ya sabéis, para movernos por el historial tenemos de ayuda un menu vertical a la izquierda, en el cual podemos seleccionar un determinado mes. Pero por error he eliminado la carpeta que decía "anterior a 6 meses" y me gustaría recuperarla.

Tengo entendido que Firefox guarda el historial de navegacion en el fichero places.sqlite, el cual ya tengo ubicado, pero no se qué hacer con el.

Agradezco cualquier ayuda. Gracias.

Asked by trentinoembajador 9 months ago

Last reply by trentinoembajador 9 months ago

  • Archived

Firefox not sync my data

Dear Team, I am facing issue which is firefox sync issue even i have login my firefox account successfully but the data did not sync yet? Email: [edited] @gmail.com … (read more)

Dear Team, I am facing issue which is firefox sync issue even i have login my firefox account successfully but the data did not sync yet? Email: [edited] @gmail.com

Asked by nazmulhasanmasud0 9 months ago

Last reply by jonzn4SUSE 9 months ago

  • Archived

youtube in Firefox

When I go to youtube from firefox the page is WAY to large for the screen. This started last week. I can't figure out anyway to get the old screen back. Today I tried … (read more)

When I go to youtube from firefox the page is WAY to large for the screen. This started last week. I can't figure out anyway to get the old screen back. Today I tried going to youtube from google and everything worked normally. How can I fix this? I wasn't doing anything in firefox to try to manipulate youtube. It just started misbehaving on its own. HELP, I don't want to need to use google.

Thanks

Asked by mamlo 8 months ago

Last reply by mamlo 8 months ago

  • Archived

Authentication code never reaches my account

Our IT specialist at UW-Madison is stumped and suggested I reach out to Firefox. He was helping me troubleshoot why Firefox keeps saying it's sending a code to verify my… (read more)

Our IT specialist at UW-Madison is stumped and suggested I reach out to Firefox. He was helping me troubleshoot why Firefox keeps saying it's sending a code to verify my account, but I never receive the code. He has added the "accounts" email to my contacts and I don't know what else to do or try. Any ideas from the community? I need my bookmarks after upgrading to Windows 11 and can't imagine trying to recreate them all.

Asked by brianna.cacchione 9 months ago

Last reply by brianna.cacchione 9 months ago

  • Solved
  • Archived

Opening profile directory

When I click on Profile Directory: Open Directory on the troubleshooting Information page it tries to open in kid3 instead of file manager (Dolphin file manager). Can I … (read more)

When I click on Profile Directory: Open Directory on the troubleshooting Information page it tries to open in kid3 instead of file manager (Dolphin file manager). Can I change this behaviour. Also happens with Thunderbird. I am using KDE Plasma on Linux. I just can't work this one out. I would be grateful for any suggestions.

Asked by udlwukc9w 9 months ago

Answered by Terry 9 months ago

  • Solved
  • Archived

Firefox 115.0.2 (64-Bit) on Windows 7

Contrast disappears when I klick 'Login' eg. on 'https://www.elektor.de/'; other browsers are ok. AdGuard on or off makes no difference. Kind Regards [removed email from … (read more)

Contrast disappears when I klick 'Login' eg. on 'https://www.elektor.de/'; other browsers are ok. AdGuard on or off makes no difference. Kind Regards [removed email from public]

Asked by klaus178 9 months ago

Answered by klaus178 9 months ago

  • Solved
  • Archived

Restore last session

Ever since I update Firefox a month or so ago, every time I open the browser it wants to restore my last session. I've went into setting and check it to make sure I did h… (read more)

Ever since I update Firefox a month or so ago, every time I open the browser it wants to restore my last session. I've went into setting and check it to make sure I did have it on. I even turn it on, rebooted and the took it off and rebooted. Nothing seams to work. Any help?

Asked by Home 9 months ago

Answered by Home 8 months ago

  • Archived

Dark Mode

I updated Firefox on July 1, 2023 and the dark mode stopped working. I used to be able to have all website and pages dark, I've been looking for a solution or work around… (read more)

I updated Firefox on July 1, 2023 and the dark mode stopped working. I used to be able to have all website and pages dark, I've been looking for a solution or work around with no luck. Any forum questions that I've read has all sounded like a "canned" answer with no results. The questions asked were never answered, and it's been very frustrating. I have glaucoma and have great problems looking at a white screen. Even this page is bright white and hard to read and I'm unable to change it to dark. I've been hoping to see an update solving this problem but there hasn't been one. Please send me a real resolution for this problem. Thank you

Asked by bthe_son77 8 months ago

Last reply by zeroknight 8 months ago