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Unable to sign into mail after latest update 113.0.1 Windows 10

Message We are unable to process your request at this time Please try again in 1 hour Have tried rebboted laptop run windows defender offline scan. Does not work on any… (read more)

Message We are unable to process your request at this time Please try again in 1 hour

Have tried rebboted laptop run windows defender offline scan. Does not work on any of my accounts Same problem in Chrome and Edge!

Asked by jas_samrauk 12 months ago

Answered by jas_samrauk 12 months ago

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Active tab is NOT visible

With the dark mode of Firefox on Windows 10 desktop it is IMPOSSIBLE to see which of the several tabs is the one that is open. I work with tabs not windows as I always n… (read more)

With the dark mode of Firefox on Windows 10 desktop it is IMPOSSIBLE to see which of the several tabs is the one that is open.

I work with tabs not windows as I always need to see all the pages/websites open that I work with in one view, and so it is a hassle and nuisance NOT to be able to tell which tab is active, having to click through each one or guess.

It's one of those small yet significantly impacting on the user experience things which one would have thought by now Firefox developers would fix.

The ACTIVE tab needs to be in different colour may be on a yellow background with dark font so that people can EASILY find it with several tabs open on the screen.

Any thoughts on this? is there perhaps an option to enable it - which I am oblivious to?

thanks

Asked by etcetera777 11 months ago

Answered by jscher2000 - Support Volunteer 11 months ago

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Video quality has changed recently on my Firefox browser

Sometime in the past few weeks the quality of any video I watch from any source has turned awful. Too much contrast, too vibrant. I checked all my settings on my monitor,… (read more)

Sometime in the past few weeks the quality of any video I watch from any source has turned awful. Too much contrast, too vibrant. I checked all my settings on my monitor, and all is as it should be. I'm a photographer and aware of image quality and settings. Still images are perfect and the monitor displays stills correctly. My monitors are working fine. When I checked videos via Google Chrome, they all displayed perfectly. So, I can only deduce that it's a Firefox browser issue. I haven't added any new add-ons or extensions. I know that the browser has updated at least twice in recent weeks.

I have attached a screen shot of the difference between a chrome and firefox video. Please help. I don't want to change to using chrome. Thanks in advance.

Asked by jedjacobi 11 months ago

Answered by TyDraniu 11 months ago

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video darker and high contrast

when playing videos, firefox makes the videos much darker and higher contrast than the original videos, as well as maxing out the cpu on my laptop when playing video, sta… (read more)

when playing videos, firefox makes the videos much darker and higher contrast than the original videos, as well as maxing out the cpu on my laptop when playing video, started a day ago or so.

Asked by ftorgrimsen 11 months ago

Answered by TyDraniu 11 months ago

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Still requesting password for Gmail, even after exceptions

We have set up exceptions for mail.google.com and accounts.google.com in Settings. Yet, Gmail is still asking for passwords to log in and saving them. I thought I had do… (read more)

We have set up exceptions for mail.google.com and accounts.google.com in Settings. Yet, Gmail is still asking for passwords to log in and saving them. I thought I had done all it would take to have Gmail remember them. Am I missing something?

Also, we cleared cache.

Thank you, Meg

Asked by bifrostfarms1 11 months ago

Answered by Terry 11 months ago

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The address wasn’t understood (webpack)

Please excuse me if I miss any details.... this is my third time trying to submit this issue. I will just skip to the meat of it this time. I'm getting this error while… (read more)

Please excuse me if I miss any details.... this is my third time trying to submit this issue.

I will just skip to the meat of it this time. I'm getting this error while working from my localhost. I have been working on a personal project for years with this set up with no issues until today. I can no longer click on the errors in the console log and be directed to the Debugger tab. When I click on errors, nothing happens. If I try to open them in a New Tab, I get the error below:


The address wasn’t understood

Firefox doesn’t know how to open this address, because one of the following protocols (webpack) isn’t associated with any program or is not allowed in this context.

   You might need to install other software to open this address.


I have also noticed firefox does not even load all the files until I refresh it at least twice. Even when it is all loaded properly, the error persists.

I have tried: - restarting firefox - restarting my computer - clearing ALL cache and cookies - running firefox in safe mode - disabling all add ons - disabling performance mode (was already off) - checking network.protocol-handler.external.javascript = false (it is)

Let me know if there is any other information I can provide. I really dislike having to work in chrome for this so I hope I can find a solution as soon as possible.

Asked by iamshi 11 months ago

Answered by iamshi 11 months ago

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how to delete all thmes at once

hello i have around 30+ themes and i want to delete all of themes (because i want to keep the favorite ones ) but if i delete them one by one takes time , is there any op… (read more)

hello i have around 30+ themes and i want to delete all of themes (because i want to keep the favorite ones ) but if i delete them one by one takes time , is there any option to delete them all at once i haven't found anything on internet

Asked by arianramianpour 11 months ago

Answered by arianramianpour 11 months ago

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bookmark library contains items which are not bookmarked

My bookmarks are in the list, but URLs which are not bookmarked are also in the list. (I say some of the entries are not bookmarks because there is no blue star if I doub… (read more)

My bookmarks are in the list, but URLs which are not bookmarked are also in the list. (I say some of the entries are not bookmarks because there is no blue star if I double click on them.)

Asked by jackf222 11 months ago

Answered by cor-el 11 months ago

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Adblocker plus

I have adblocker plus and is not blocking my facebook ads. (I am using it on my iMac). So I removed it, then reinstalled it and it still does not block the facebook ads. … (read more)

I have adblocker plus and is not blocking my facebook ads. (I am using it on my iMac). So I removed it, then reinstalled it and it still does not block the facebook ads.

I tried refreshing firefox 3 times but it got stuck in the "almost done" part and I had to quit firefox each time since it would not complete the process.

What else can I do?

Thanks, Martha

Asked by mpoinar1 11 months ago

Answered by TyDraniu 11 months ago

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How can I see my bookmark folders that are in the bookmark toolbar

Hi, I know I'm just missing something basic here, but coming from the Chrome world I'm having a tough time with the bookmarks. I am accustomed to seeing all of my bookmar… (read more)

Hi, I know I'm just missing something basic here, but coming from the Chrome world I'm having a tough time with the bookmarks. I am accustomed to seeing all of my bookmark folders when I select the arrows at the end of my bookmarks toolbar. In Firefox I don't see that. I can see those folders under the bookmarks toolbar in the bookmark manager, but I would love to just be able to click on the arrows on the end of the bookmarks toolbar and have them drop down just like they did in Chrome. Do I have it all wrong? Do I always have to have my bookmark manager open to be able to bounce from bookmark to bookmark? Thanks in advance for any help.

Asked by Kathy 11 months ago

Answered by Kathy 11 months ago

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How to completely sanitise a given host from Firefox so it'd act the same as in private window?

I have a few websites, among them glovoapp.com and work Kibana, that don't open properly in my regular Firefox session any more even though I tried to remove cookies rela… (read more)

I have a few websites, among them glovoapp.com and work Kibana, that don't open properly in my regular Firefox session any more even though I tried to remove cookies related to those websites and anything else I could think of. They work fine in private window but it means I have to authenticate each time. What steps do I need to perform to completely clean a website settings from Firefox memory?

In case of Glovo (and several other websites) in regular Firefox session there's an error: Content Security Policy: The page's settings blocked the loading of a resource at inline ("script-src"). Same doesn't happen in private window.

In case of Kibana (and several other websites) in regular session Firefox somehow remembers old authentication - it doesn't ask for new credentials and doesn't send Sec-Fetch-User header (which results in Kibana throwing HTTP 405 Method Not Allowed). In private window the header is sent correctly.

I'm using Tridactyl so I tried to use the :sanitise glovoapp.com command which, in theory, should remove everything that can be removed with API calls as described on https://developer.mozilla.org/en-US/docs/Mozilla/Add-ons/WebExtensions/API/browsingData/DataTypeSet - it's not enough.

Asked by cprn 11 months ago

Answered by cor-el 11 months ago

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Poor video quality

I've tried everything to fix poor picture quality when streaming "third party" videos, e.g., YouTube. Colors are washed out; weird contrast; everything looks like it's co… (read more)

I've tried everything to fix poor picture quality when streaming "third party" videos, e.g., YouTube. Colors are washed out; weird contrast; everything looks like it's coming through a haze. Streams from Netflix, Amazon look normal. And sorry, guys, the same third party streams from YouTube et al. look totally normal in the MS Outlook browser. Have tried all kinds of settings and rebooted as well. No change.

Please advise. This problem appears to be unique to Firefox.

Asked by rwerber45 12 months ago

Answered by andrea.dika 11 months ago

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Twitter videos getting darker and with wrong colours when I fullscreen them. Same happen for all the videos on youtube (fullscreen and normal size)

Since the last Firefox update (I'm now using Firefox 113.0.1 64bit on Windows 11) when I play a video on Twitter, it plays with the right colors until I fullscreen it. Wh… (read more)

Since the last Firefox update (I'm now using Firefox 113.0.1 64bit on Windows 11) when I play a video on Twitter, it plays with the right colors until I fullscreen it. When I fullscreen it, the video becomes darker and the colors are wrong.

  • The same happens to youtube videos (both fullscreen or normal size): the colors are not right and they looks darker.
  • The same problem happens using both my laptop's internal monitor and the external monitor.
  • I tried to reinstall Firefox but it didn't fix it.
  • I also tried to take a screenshot of the "wrong colors" videos using the Windows screenshot tool but the output image is displayed with the right colors and not with the darker ones.
  • Using Chrome the colors are correct and I never had this problem before the last Firefox update.

Asked by Guloma 11 months ago

Answered by TyDraniu 11 months ago

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Can't get to about.config

When I type about.config in the address bar, I just see search results for it, instead of going to the config page. I tried enabling a separate search bar in settings, a… (read more)

When I type about.config in the address bar, I just see search results for it, instead of going to the config page. I tried enabling a separate search bar in settings, and also turned off all suggestions, but that did not help. I still see the spyglass search icon on the address bar. How do I get past it?

Asked by joelkfla 11 months ago

Answered by cor-el 11 months ago

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Scroll using the arrow keys.

Hey there, I have been using the arrow keys to scroll pages more and more often and was wondering if there is a way to increase / decrease the speed when holding down th… (read more)

Hey there,

I have been using the arrow keys to scroll pages more and more often and was wondering if there is a way to increase / decrease the speed when holding down the arrow keys to scroll the page?

Thanks in advance. :)

Asked by rubinlord 11 months ago

Answered by cor-el 11 months ago

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Menu button on left code is broken in 113.0.1

I have been using code (stored in the Chrome folder of my profile) to keep the 'open application menu' pancake button on the left end of the toolbar. After I updated to … (read more)

I have been using code (stored in the Chrome folder of my profile) to keep the 'open application menu' pancake button on the left end of the toolbar. After I updated to version 113.0.1 today, I see that button shifted back to the right end of the bar. I do NOT want it there. Can you fix it so the code will work again? Is there alternate code or some other means to accomplish the same end?

The code I've been using is as follows:

@namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul"); /* only needed once */

#PanelUI-button,
#customization-panel-container,
#customization-panelWrapper .panel-arrow { -moz-box-ordinal-group: 0 !important;}

/* Panel UI */
#PanelUI-button {background-position: 100% 0, calc(100% - 1px) 0, calc(100% - 2px) 0 !important;}
#PanelUI-popup {margin-right:-350px!important;}
#PanelUI-popup .panel-arrow {margin-right:340px!important;}

/* #PanelUI-quit  #PanelUI-customize  #PanelUI-help */
#PanelUI-footer #PanelUI-footer-inner {direction:rtl !important;}

Asked by earlpjones2 12 months ago

Answered by cor-el 12 months ago

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113.0.1 Has Issues

Prior to Version 113.0.1 I had No problems with all my web sites. Now, I have major issues. From not being able to log on to having to close the browser totally because F… (read more)

Prior to Version 113.0.1 I had No problems with all my web sites. Now, I have major issues. From not being able to log on to having to close the browser totally because Firefox won't allow me to go back to the site's home page. I know this accurate as I can log on to the sites via Safari and No problems and the sites work correctly.

Asked by thboo 12 months ago

Answered by jscher2000 - Support Volunteer 11 months ago