Showing questions tagged: Show all questions
  • Archived

CPU and memory run away

For the last month or so I have had problems with Firefox using too much CPU, too much memory. This is not long after I have restarted. It soon gets so bad that there … (read more)

For the last month or so I have had problems with Firefox using too much CPU, too much memory. This is not long after I have restarted. It soon gets so bad that there is a 3-6 second delay in anything I do. At this point I am going to have to stop using FF as it is too disruptive. Cannot place any other system changes.

Asked by mackmick 11 months ago

Last reply by mackmick 11 months ago

  • Solved
  • Archived

Applications showing in Settings, General in Firefox

I completely removed a program from my computer several days ago. The program name still shows in Firefox, settings, general, applications. The program is showing in the … (read more)

I completely removed a program from my computer several days ago. The program name still shows in Firefox, settings, general, applications. The program is showing in the applications section in content type and then action shows to the right of the content type. How do I completely remove the program name that is still showing in Firefox, Settings, General, Applications? If I need to go to the registry could you please tell me how to locate it in the registry? Thank you

Asked by portwashington 12 months ago

Answered by cor-el 11 months ago

  • Locked
  • Archived

how can I install 'java script'?

Where are my answers ? Could you email me the answer of my yesterday numerous questions. At first: HOW CAN INSTALL JAVA SCRIPT ??? I wish you get this problem w… (read more)

Where are my answers ? Could you email me the answer of my yesterday numerous questions. At first: HOW CAN INSTALL JAVA SCRIPT ??? I wish you get this problem with your system 100,000 times and maybe you will do something

Asked by kathedoris 12 months ago

Last reply by cor-el 12 months ago

  • Solved
  • Archived

Specific sites crash FF but not in Incognito mode

When I run the Divi Builder on the agencia221b.com site, it crashes firefox. The testes I've made so far: If i run divi builder from other sites in the same hosting, it … (read more)

When I run the Divi Builder on the agencia221b.com site, it crashes firefox.

The testes I've made so far: If i run divi builder from other sites in the same hosting, it crashes firefox. If i run divi builder from those sites in incognito mode, everything runs normally. If i run divi builder from those sites in firefox troubleshooting mode, it crashes firefox. If i run divi builder from those sites with all extensions disabled, it crashes firefox. If i run divi builder from other sites in other hosting, all runs normally. If i run divi builder from those sites in chrome, in or out of incognito mode, everything runs normally.

This problem started some weeks ago with one site, after instaling a wordpress plugin. Now, other sites in the same hosting begin to have the same problem.

It only happens with firefox, always. It doenst happens with other browsers, never.

Please, can someone help?

Asked by Raphael Golin 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Tamil Phonetic keyboard not working in google site in firefox browser

Hi, When I search for google and then click tamil , my language, the phonetic key board is shown. But when I start to type it only types iln English and not in my native … (read more)

Hi, When I search for google and then click tamil , my language, the phonetic key board is shown. But when I start to type it only types iln English and not in my native or regional language. Previously I had no problem in windows 7. But it is not working in the latest firefox browser. Any solution Any missing on my part

Asked by jrj 11 months ago

Answered by cor-el 11 months ago

  • Archived

Menu Button Not Showing in Firefox on Mac

I am using the latest version of Firefox on the latest version of Mac OS Ventura, 13.3.1 (a). I wanted to have a sidebar showing the websites bookmarked in my toolbar. In… (read more)

I am using the latest version of Firefox on the latest version of Mac OS Ventura, 13.3.1 (a). I wanted to have a sidebar showing the websites bookmarked in my toolbar. In researching how to do this, it said I needed to use the menu button at the top left of the address bar to do this. The only thing is I have no menu button! Can you please tell me how to add the menu botton to my address bar so I can use the options it affords. I have added a screenshot of this Firefox window so you can see there is no menu button here.

I would very much appreciate it if you would get back to me as soon as possible so I can make Firefox more workable for me.

Thanks in advance for the help!

pennyand

Asked by pennyand 11 months ago

Last reply by Terry 11 months ago

  • Archived

112.02 problems

submitted on 04-23-23 - no answer?? I am having multiple problems on several sites 1)trying to sign into my Schwab account and keep getting: We're unable to authorize … (read more)

submitted on 04-23-23 - no answer??

I am having multiple problems on several sites

1)trying to sign into my Schwab account and keep getting: We're unable to authorize your access. Try again later.

2)go to www CNBC com The market data field(s) do not display and I can not enter data in the search field

3)While scrolling FB it gets lost and 1 out 4 times I need to restart Firefox

4) NEW can't launch to web from in-bedded gmail links

Confused

JJ

ref: 2YO Lonovo I7, 4.0 ghz, 6gb mem current WIN 11, run CCleaner daily

Asked by JJ.the.FOG 1 year ago

Last reply by JJ.the.FOG 12 months ago

  • Archived

Disabling push notifications

When I "wake up" my computer (windows 11) after being away from it for a while, I get this series of notifications from firefox in the lower right hand screen. They tell … (read more)

When I "wake up" my computer (windows 11) after being away from it for a while, I get this series of notifications from firefox in the lower right hand screen. They tell me about various emails, news stories from news sites, posts on social media etc. They whip by (one after the other) far too quickly for me to read and respond to them. While some of them may be of interest, they really aren't useful and are ultimately pretty distracting. The longer I have been away from the computer, the more they are. How do I shut this feature off completely?

My FF browser is version 112.0.2

Thanks!

Asked by wagnerel 11 months ago

Last reply by AzZA 11 months ago

  • Solved
  • Archived

Autologin for youtube not working after update (not password autofill)

Before Update: I have two different YouTube workflows on two different systems. Although I use ONE Mozilla account, I was able to get automatic sign on for TWO different … (read more)

Before Update: I have two different YouTube workflows on two different systems. Although I use ONE Mozilla account, I was able to get automatic sign on for TWO different systems. This meant that I was not automatically logged into the other account as long as I was on the appropriate device.

After Update: Auto-login is only working on my main system's Firefox (without new update). I now have to re-log into my production YT account manually. The reason I can identify this was after the update is because I now have an "old Firefox data" folder on my desktop, aswell as all my extensions being re-installed.

Considerations/Clarifications - I do not mean auto-fill passwords. I mean that my account is already ready to go when I access the YT site. - I use a few security extensions. I understand that these may have an impact on my browser's ability to save passwords. However, for the past 7 years, this has never been a problem given similar extensions.

    - Extension List: Privacy Badger, Adblock, Adblock plus, Adblock for YT, DuckDuckGo privacy essentials,  Facebook container, and Decentraleyes.

Any help is appreciated.

Asked by alendrik18 11 months ago

Answered by alendrik18 11 months ago

  • Archived

full screen shows the top bar

i would like to set it so that when i put my mouse on the top of the full screen, it doesnt exit full screen. when i hover my mouse at the top, the browser tabs appear. i… (read more)

i would like to set it so that when i put my mouse on the top of the full screen, it doesnt exit full screen. when i hover my mouse at the top, the browser tabs appear. i need to stay in full screen. please is there a setting to stop this from happening? is there a setting to make the full screen stay on until i use my keyboard?

(context: i play a browser game, agar.io, in full screen, and when im trying to go up my cursor is no longer in the game and i temporarily lose control when that bar appears. also the game window distractingly resizes itself to fit the bar. i just transferred from opera and i dont want to have to get used to this happening, even if maybe for someone who doesnt game its useful)

Asked by pinkielover1 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Firefox email font size different in subject and content

I have Firefox 112.0.2 (64-bit) on a Windows 10 PC and I use gmail. In Firefox email writing, the font size in the subject line is larger than the font size in the email … (read more)

I have Firefox 112.0.2 (64-bit) on a Windows 10 PC and I use gmail. In Firefox email writing, the font size in the subject line is larger than the font size in the email text which is set to normal which is too small. I would like to set the text font to be the same as the subject font but the next largest size for the text is large which is too big. Why are the subject and text content fonts different?

Asked by David_Dundas 11 months ago

Last reply by David_Dundas 11 months ago

  • Solved
  • Archived

how can I change the default address bar search from google.com to google.co.uk

When I search directly from the address bar, the search always defaults to google.com/....whatever I am searching for. But even though my region is set to United Kingdom,… (read more)

When I search directly from the address bar, the search always defaults to google.com/....whatever I am searching for. But even though my region is set to United Kingdom, my search results are definitely not the same as if I were to navigate to www.google.co.uk and then search for the same string. Is there any way for the default google search to use google.co.uk rather than google.com Thanks?

Asked by UN 11 months ago

Answered by Terry 11 months ago

  • Archived

Firefox crashes when I use "paste" action

Due to some unknown reason from today morning whenever I use paste function, my Firefox crashes and quits. It includes pressing ctrl+v, right click and paste, and edit>… (read more)

Due to some unknown reason from today morning whenever I use paste function, my Firefox crashes and quits. It includes pressing ctrl+v, right click and paste, and edit>paste. It occurs in all webpages and not only with texts, but also when I try to copy/paste for example a bookmark.

My browser is up to date, I rebooted several times, and also opened Firefox in Troubleshoot mode. But the crash still happens.

Does anyone have any idea what the reason of this problem is and how I can fix it?

Asked by shadmehrbaz 12 months ago

Last reply by Terry 10 months ago

  • Archived

How to Remove Menu Bar completely (to free up space)

I can hide the Menu bar but the space it occupied is still visible. I can use Full Screen to make it go away but I have an ultrawide monitor and don't want Firefox to tak… (read more)

I can hide the Menu bar but the space it occupied is still visible. I can use Full Screen to make it go away but I have an ultrawide monitor and don't want Firefox to take up the whole thing.

IS there another way to make the menu bar space disappear?

Asked by jonbean 12 months ago

Last reply by Terry 12 months ago

  • Archived

Missing dll

I am trying to run firefox unofficially run a windows vista Virtual Machine using the Windows Vista Extended Kernel, but is says the the dll "api-ms-win-core-sysinfo-l1-1… (read more)

I am trying to run firefox unofficially run a windows vista Virtual Machine using the Windows Vista Extended Kernel, but is says the the dll "api-ms-win-core-sysinfo-l1-1-0.dll" is missing. It did this a couple of times and i was able to copy over all other dlls, but after placing this one in Windows,System32,Program Files/Mozilla Firefox and SysWOW64 and re-registering it, it still gives me an error. Could you please provide the location of the required dll since it can't find it.

Asked by Gogo 11 months ago

Last reply by Gogo 11 months ago

  • Archived

Fonts not displayed correctly - prints unreadable jibberish

Hi all, I'm having an issue that I've seen mentioned over several years and without a workable solution - I'm at the point of having to transfer all my browser usage to … (read more)

Hi all, I'm having an issue that I've seen mentioned over several years and without a workable solution - I'm at the point of having to transfer all my browser usage to chrome and abandon my beloved firefox. The issue has been 'answered' by advanced users to tell people to 'inspect' which font is the issue then check local systems font book for corrupted/duplicate fonts: however this is not a satisfactory response. Context: see screen shot attached for what the jibberish looks like, and a point in the 'inspect' view that I believe (guessing) is involved. System: Firefox 112.0.2 (64-bit), MacOS 13.3.1 (a) (22E772610a) on Macbook Pro (13-inch, 2020, 2 GHz Quad-Core Intel Core i5). This same websites do not have any issue on the same computer viewed on Chrome or Safari. Nor is there any problem on my iPhone on the iOS firefox browser.

Firstly this is not a user-friendly solution for most people, I'm afraid. Opening the inspect viewer is mindboggling for anyone who doesn't code and even for people who do some programming but not for websites (like me), it isn't exactly self-explanatory. I think I've managing to find examples that indicate 'Roboto' seems to be consistently involved in the display issue. Secondly, the step for 'fixing' the font that is the culprit - my local system indicates that all fonts are valid and there are no duplicates. I haven't installed manually Roboto as I'm uncertain where to 'safely' get the font from and my computer is owned and managed by my workplace - with overly strict administration/security rules so if I f-up a download of something dodgy my IT service will blacklist me and revoke my admin access... ** which would mean I'd be unable to do my job!**. I wondered if perhaps there is some security setting due to that, which stops website from loading the fonts they choose? From previous 'solutions' it said that having Firefox preference set to "allow websites to choose their own fonts..." should mean the websites can load as needed. If indeed I must manually download fonts for each and every instance that Firefox fails to display text legibly that is equivalent to Firefox being unusable. I'm clearly frustrated and it's because I love FIrefox and the ethos behind it all so leaving for Chrome would be very sad indeed! Help and a solution for normal users would be so very much appreciated. Also where can I properly lodge this issue with peeps who fix things? There are issues of this kind going back years and for both Windows and Mac Systems so it's not a one-off problem but a recurring one! Please pretty please, people who do the magic that makes Firefox - fix this issue... Thanks for reading my rant and for any helpful responses. Cheers, Megan

Asked by megan.ej.campbell 11 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

Forgot Password/View FF Acc Password somewhere?

Had to reinstall the Browser on my laptop after a harddrive replacement. I'm avoiding changing my password on my primary Firefox Account (Currently on a brand new FF Acco… (read more)

Had to reinstall the Browser on my laptop after a harddrive replacement. I'm avoiding changing my password on my primary Firefox Account (Currently on a brand new FF Account using an email I typically don't use ) since that event will cause me to lose bookmarks etc on my primary FF account due to their encryption settings.

This is all because I can't remember my main password, for my primary FF Account email. And, I'm trying to not get locked out from login attempts.

At the moment my primary FF Account is logged in to my Desktop PC. Is there some way to view my password on my primary account that is currently logged in on my Desktop PC, without totally compromising my Account synced info?

I just want to resync everything to my laptop :/ That's the main problem I'm running in to, because there is no way to reset my password WITHOUT losing tons of my info. I'm pretty sure I don't have 2FA set up nor any alternative methods for password recovery. I wasn't prompted them.

Asked by gingerisaspice 1 year ago

Last reply by AzZA 1 year ago

  • Archived

Twitter, composing reply but cannot send as scroll bar will not move

Using Twitter to compose message in Firefox Browser however cannot scroll to reveal box to reply. How do I activate the scroll bar to the right hand side of the twitter "… (read more)

Using Twitter to compose message in Firefox Browser however cannot scroll to reveal box to reply. How do I activate the scroll bar to the right hand side of the twitter "compose a reply" chat box?

While I'm in Firefox, composing a reply in twitter, I can only get so far. The gray scroll bar on the right will not move. So I can create a reply but I cannot get to the tweet box. See images attached.

When I try to scroll, this chat box comes up instead asking to save or discard. I do not want to do neither. I want to reply right now. I went to chrome and used twitter there and I could retweet, add my comment and then scroll down to select the tweet button.

If the scroll bar on the right would actually scroll, it would take me to the bottom on the chat box where i could then see and select the tweet box. So please tell me if I can use twitter while in Firefox to reply to messages or must I always go to another browser? How do I activate the scroll bar to the right hand side of the twitter "compose a reply" chat box?

I hope the images help. Thank you for reading.

Basic: Using 112.0.2, Windows 10 Date: April 2023

Asked by FGFox 12 months ago

Last reply by MarkRH 12 months ago