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  • Archived

How can I edit online PDF document in the Firefox browser?

When I opened my Browser this morning (15 March 2023), I saw a message that I could edit PDF documents directly with Mozilla. There was a suggestion (button, I think) to… (read more)

When I opened my Browser this morning (15 March 2023), I saw a message that I could edit PDF documents directly with Mozilla. There was a suggestion (button, I think) to try it. I did. There was a sample letter. On the letter in light gray were comments like "Use the [I-bar} to write here" and "Use the [paint brush] to...." I have no idea where these icons are. Their pictures on the screen where the suggestions are given are not interactive.

Asked by Oneota 1 year ago

Last reply by Demozilla 1 year ago

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Browser Management

I recently noticed in Firefox Settings the statement --- "Your browser is being managed by Your organization". When I clicked on that statement and printed off the infor… (read more)

I recently noticed in Firefox Settings the statement --- "Your browser is being managed by Your organization".

When I clicked on that statement and printed off the information, that information was apparently about "Enterprise Policies", the management is "Active", the Policy Name is "certificates", the Policy Value is "ImportEnterpriseRoots", and then it is "true". I do not understand the message that is being shared here. Does Firefox understand it? If Firefox does understand it, would you mind sharing your understanding with me?

What is "ImportEnterpriseRoots"? What is its function? Concerning the statement, "Your browser is being managed by Your organization", what is meant by the words, "Your organization" and what is meant by the word, "managed".

To rid myself of "ImportEnterpriseRoots", will I need to rid myself of Firefox?

I

Asked by 17jlclvr 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Slide bar issues

I use a web trading platform(PowerEtrade). When I am on my 15.6" laptop, windows 10, I have a nice fat slide bar. When I am on my 17.5" laptop(windows 11) the slide bar d… (read more)

I use a web trading platform(PowerEtrade). When I am on my 15.6" laptop, windows 10, I have a nice fat slide bar. When I am on my 17.5" laptop(windows 11) the slide bar disappears and will only show when the cursor is over it and then it is raxor-thin. Is there a fix for this?

Asked by HTuggle 1 year ago

Answered by HTuggle 1 year ago

  • Archived

Rearrange Extensions that Are Not Pinned To the Toolbar

Regarding the extensions drop down menu, how does one re-arrange (and possibly hide) these extensions that are not pinned to the toolbar? I know how that to rearrange the… (read more)

Regarding the extensions drop down menu, how does one re-arrange (and possibly hide) these extensions that are not pinned to the toolbar? I know how that to rearrange the extensions pinned to the toolbar: one has to go to "Customized Toolbar" and drag and drop. But I can't find information on how to re-arrange these other extensions. Thks

Asked by gekaram 1 year ago

Last reply by cor-el 1 year ago

  • Archived

SUSPICIOUS "MCAFEE" SECURITY ALERT KEEP POPPING UP WITH MOZILLA FIREFOX EMBLEM

For the past week or two I have been getting these annoying pop ups with the Mozilla Firebox emblem demanding that I download the Mcafee and scan my computer for viruses.… (read more)

For the past week or two I have been getting these annoying pop ups with the Mozilla Firebox emblem demanding that I download the Mcafee and scan my computer for viruses. I don't want to have anything to do with Mcafee or download ANYTHING from them. What's going on? How do I fix this?

Asked by w.st26 1 year ago

Last reply by James 1 year ago

  • Solved
  • Archived

how to stop focus to new tab

I recently upgraded to Windows 11 and installed the newest Firefox 111.0. I'm familiar with about:config and all general settings in programs involved. I used to have an… (read more)

I recently upgraded to Windows 11 and installed the newest Firefox 111.0. I'm familiar with about:config and all general settings in programs involved.

I used to have any link open in a new tab, but stay focused on the current one. DuckDuckGo search results opened new tabs but stayed on the search results page. I can no longer do that and can't figure out what changed or how to return it to this behavior.

Asked by Doc 1 year ago

Answered by Terry 1 year ago

  • Solved
  • Archived

403 Forbidden

Hello, When I try to log in to tradestation.com, I get a 403 Forbidden message. I have gone to Settings - Clear all History, and checked all the History and Data boxes, … (read more)

Hello,

When I try to log in to tradestation.com, I get a 403 Forbidden message. I have gone to Settings - Clear all History, and checked all the History and Data boxes, and clicked OK. Also, I only use Private browsing, which is set to remove all history, caches, etc. whenever I close Firefox. I have been logging in to tradestation 4 or 5 days a week for months, until today. Please help fix this.

Thank you, Barry

Asked by barry 1 year ago

Answered by barry 1 year ago

  • Archived

Firefox 111.10 Introduced a pdf editing feature that doesn't work.

The new pdf editing feature doesn't work. When opening a pdf with Firefox I can only copy any text that's there but I cannot edit or add to the document, mostly view it. … (read more)

The new pdf editing feature doesn't work. When opening a pdf with Firefox I can only copy any text that's there but I cannot edit or add to the document, mostly view it.

Asked by obtrunco 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

"Incorrect Password" error when trying to resync my laptop

I have had several computers and a phone synced with Firefox. Recently, my mac book had to be wiped and OS reinstalled. Since then I have been unable to sync to my Fire… (read more)

I have had several computers and a phone synced with Firefox. Recently, my mac book had to be wiped and OS reinstalled. Since then I have been unable to sync to my Firefox account on that laptop. I enter my standard email and the same password as on my desktop, but get an error stating, "Incorrect Password".

Following suggestion from an older thread with the same problem, I installed a nightly build on my desktop and tried to log in with that, unsuccessfully. Same problem. I used my same email and same password, but the nightly build version of Firefox reported the error, "Incorrect Password".

While thinking about this, I checked my newish phone and found it was not synced either. Using my email and password, I was unable to get it to sync. However, I was able to sync the phone using the QR code. So my phone is now synced to my Firefox account.

I really want to get the laptop to sync to my Firefox account and am mystified as to how to track down what the problem might be.

Asked by paul.martzen 1 year ago

Answered by paul.martzen 1 year ago

  • Archived

Adblocker Ultimate

I have Adblocker Ultimate as an add-on. But I can't seem to put it in my toolbar. I have searched the internet to resolve this problem and nothing worked. It is listed i… (read more)

I have Adblocker Ultimate as an add-on. But I can't seem to put it in my toolbar. I have searched the internet to resolve this problem and nothing worked. It is listed in my Add-ons manager but I can't get it to show up in any bookmarks or the toolbar. It does work but I can't find it anywhere.

Asked by Sheldon 1 year ago

Last reply by Terry 1 year ago

  • Archived

how do i allow access to an external midi through firefox settings

I subscribe to a website called flat.io. It's a site where I can enter music notation and get playback through emulated instruments. I want to connect my Yamaha MX88 mus… (read more)

I subscribe to a website called flat.io. It's a site where I can enter music notation and get playback through emulated instruments.

I want to connect my Yamaha MX88 music keyboard directly to flat.io in order to have the site software record my music keyboard keystrokes instead of entering music notes by hand. flat.io tells that you are compatible, but I need to change settings to allow midi.

I hope you can help me. Thanks, Jim Whited

Asked by Jim Whited 1 year ago

Last reply by TyDraniu 1 year ago

  • Solved
  • Archived

Disabled, having trouble navigating content in Firefox

I have physical limitations and need to use middle mouse button to scroll. However, in Firefox, middle mouse button to scroll is interrupted whenever the mouse hovers ov… (read more)

I have physical limitations and need to use middle mouse button to scroll.

However, in Firefox, middle mouse button to scroll is interrupted whenever the mouse hovers over a hyperlink or linked object -- and, fun fact, there are A LOT of links on the Internet, so this equates to a very janky and sub-optimum experience, in my personal use-case.

How can I make it so that the middle mouse button functionality is not hijacked by mouse-over context? I've already tried/disabled middle-mouse-button-click-to-open-link-in-new-tab.

Asked by jehighley 1 year ago

Answered by jehighley 1 year ago

  • Archived

Unable to activate/reactivate 2FA, keep getting "Incorrect two-step authentication code" message.

Hello, I had to deactivate 2FA briefly, and then attempted to use a reactivate it again. I am able to scan a QR, but when I try to enter the OTP codes that show up, I re… (read more)

Hello,

I had to deactivate 2FA briefly, and then attempted to use a reactivate it again. I am able to scan a QR, but when I try to enter the OTP codes that show up, I receive the following message "Incorrect two-step authentication code". This has happened with Raivo and Authy (the previous 2FA app). What is causing this?

Asked by A. 1 year ago

Last reply by JibeddyHibeddy 9 months ago

  • Archived

Change location so Google Search & Google Maps work properly

Hi all, I just started working from home for a UK branch of an USA company. My work involves having to use VPN to their USA head office. It all works fine. My locatio… (read more)

Hi all,

I just started working from home for a UK branch of an USA company. My work involves having to use VPN to their USA head office. It all works fine. My location is obviously incorrect showing that my computer is located in the USA in their home city. I understand that.

It causes me problems with Google Search because it always show me USA based results, not UK based results. I need to be able to force Google to show me results from the UK. No, going to www.google.co.uk doesn't work, it still shows me the USA biased results.

To a lesser extent, it causes me problems with Google Maps as it keep on searching the wrong areas and returning the wrong results/directions.

I understand the VPN is causing the location issue, I am not disputing that. I am asking how to make Firefox show Google my actual location, please? I'd much prefer to avoid browser extensions. I tried changing "geo.provider.network.url" in "about:config". https://browserleaks.com/geo shows the fixed location, i.e., the location I put in. However, Google isn't fooled by this and still show me the wrong location in the USA.

Any way to force Google to show me the correct location, please? Many thanks.

Asked by Kit 1 year ago

Last reply by Kit 11 months ago

  • Archived

background too bright

I'm not sure how this happened but now having a hard time reading text because the background is so bright. I went to settings but was unable to find any way to change t… (read more)

I'm not sure how this happened but now having a hard time reading text because the background is so bright. I went to settings but was unable to find any way to change the brightness or at least a darker background cover. Please help.

Asked by bakerrrr 1 year ago

Last reply by Terry 1 year ago

  • Solved
  • Archived

mozilla.cfg infected with Adware.PL.Besttoolbars.vl

Gridinsoft Anti-Malware v.4.2.66 Report file date: 3/4/2023 14:35:47 Last update: 3/4/2023 14:35:47 Quick Scan started Scanning process... c:\program files\mozil… (read more)

Gridinsoft Anti-Malware v.4.2.66 Report file date: 3/4/2023 14:35:47 Last update: 3/4/2023 14:35:47

Quick Scan started Scanning process...


c:\program files\mozilla firefox\mozilla.cfg ---- General PartOfThreat

Adware.PL.Besttoolbars.vl MD5: 18F38A5E209C9812EB124D0BB62E76C1:800


I have tried all means to remove this but still get the warning after each reboot with this infected file. Ran Spybot Search and Destroy, Gridinsoft Anti-Malware, MRT (twice, 23 hours each time), MSERT (twice)..., RogueKiller, and a few others.

Asked by N.Aumond 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago