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  • Archived

Custom keyboard shotrcuts

It's extremely annoying that I can't find a way to change keyboard shortcuts. There's nothing that comes up if I search in settings. I searched on google and all I could … (read more)

It's extremely annoying that I can't find a way to change keyboard shortcuts. There's nothing that comes up if I search in settings. I searched on google and all I could find was people sharing an add-on to enable custom shortcuts (which is unreal the fact that in a modern browser you can't customize your shortcuts). That aside, the extension doesn't work for me... So for the love of god, please someone tell me that there's a very hidden menu that allows you to change keyboard shortcuts.

Asked by Dddsasul 1 year ago

Last reply by Dddsasul 1 year ago

  • Solved
  • Archived

Printing documents from Firefox is extremely slow compared to printing documents from Preview (Mac)

It takes an extremely long time for documents (e.g., PDFs) to print when I print them from Firefox (compared to printing from the built-in Preview app). How can I resolve… (read more)

It takes an extremely long time for documents (e.g., PDFs) to print when I print them from Firefox (compared to printing from the built-in Preview app). How can I resolve this so that I can print documents directly from Firefox without this long delay?

Browser: Firefox 105.0.1 OS: macOS 12.6 Installed Addons: 7TV, BetterTTV, Facebook Container, FrankerFaceZ, Merge Windows, Tab Auto Refresh, TWP - Translate Web Pages, uBlock Origin

Asked by Benny Rochwerg 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Resurrecting a firefox "device" and profile/session after reinstall

I'm reinstalling Windows on my computer after a hardware issue, and I do have a backup of my old data. I was using Firefox Sync, where this "device" was called "Firefox M… (read more)

I'm reinstalling Windows on my computer after a hardware issue, and I do have a backup of my old data. I was using Firefox Sync, where this "device" was called "Firefox Maison".

When I reinstall firefox on my new computer, how do I make it a continuation of the former "device"/session, rather than it being registered as a new device with the same "Firefox Maison" name ? I sent tabs from another device to "Firefox Maison" while the computer is kaput, and Ideally I would wish these tabs to appear on my new Firefox when the operation is finished - if this particular thing can't be done that's not the most important, but I think it helps understanding what kind of continuation I want to do. The restoration of my (normal) open tabs would be much more important, for example.

I managed to do that when a very similar issue happened to me some months ago, but it was clanky with appdata files, and I feared corrupting my sync session in some way, and/or losing data, so if anyone has a more reliable walkthrough, that would be ideal.

Asked by Gouvernathor 1 year ago

Last reply by Gouvernathor 1 year ago

  • Archived

access to router and printer and some websites

Each new release has new issues. First I could not access my router and printer because of security risks..the IP address of each was not protected. No way to over ride… (read more)

Each new release has new issues.

First I could not access my router and printer because of security risks..the IP address of each was not protected. No way to over ride lockout. What kind of security risk is my router and printer when I need to access to adjust setting?

Now the the last release I co not access some web sites. I see the site and after I sign-on the screen goes blank.

I do not have any trouble with the above with other browsers.

Asked by focuspuller 1 year ago

Last reply by focuspuller 1 year ago

  • Archived

Helper Application

I need to download the helper application to be able to download adobe. The instructions below are for Firefox 3.0. This version does not match. Please help To be abl… (read more)

I need to download the helper application to be able to download adobe.

The instructions below are for Firefox 3.0. This version does not match. Please help

To be able to download, add Adobe's site to the list of "allowed sites" in Firefox:

       On the Tools menu, select Options; click the Content icon
       Check the "Block pop-up windows" box, then the Exceptions button
       On the "Allowed Sites - Popup" window, enter www.adobe.com in the Address box and click Allow, then Close.
   On the Tools menu, select Add-ons; click the "Get Extensions" link in the lower right corner of the popup window.
   On the Add-ons page, select Plugins from the menu on the left.
   Click the green Install Now button that appears under the Acrobat Reader header.
   Adobe's Reader page is displayed. Follow the instructions for downloading the correct version.
   A "Software Installation" box is displayed; click Install Now.

Asked by graceangel79 1 year ago

Last reply by James 1 year ago

  • Archived

Email from a website

On occasion, I come across a web page that offers to send an email if you click on the link eg, I was researching regulations for personal care homes in GA and there was … (read more)

On occasion, I come across a web page that offers to send an email if you click on the link eg, I was researching regulations for personal care homes in GA and there was an option to send an email to the administrators to ask them for more information.

So, I click on the link and rather than getting the email address, firefox goes to open the "mail" application on my mac.

Well, I never use that application because it is too slow and bulky. I can't use basic text options like bolding or italics and such. Not to mention, it takes forever to load.

I use GMX for mail and it is accessed through Firefox. It is not an application that "lives" on my computer.

How can I get Firefox to respond to these email buttons on websites by going to GMX?

Thanks, Charles

Asked by charleswinstead 1 year ago

Last reply by James 1 year ago

  • Archived

Pop-up on Decktop

There is like a long white sheet pop-up that keeps appears on my Desktop on the right center. When I closed the website that I just went through, the pop-up immediately … (read more)

There is like a long white sheet pop-up that keeps appears on my Desktop on the right center. When I closed the website that I just went through, the pop-up immediately moves fast to the to hide. This is going on every day.

Something else is going on I noticed that when I make some changes in my settings, other changes take place like my email icloud was turned off yesterday. A few days ago an app game from Apple store was moved into my Apple ID, icloud with a check mark.

Yesterday, All the add-ons were disable in safe mode that I had to do a Troubleshooting mode and refresh Firefox to the add-ons back.

Mghubti

Asked by Yolanda 1 year ago

Last reply by Yolanda 1 year ago

  • Archived

format is not supported and i tryed clearing catche and reinstaling firefox

i just upgraded to win 10 downloaded firefox and when i play videos i get format is not supported error when i tryd playing same videos on explorer those videos worked th… (read more)

i just upgraded to win 10 downloaded firefox and when i play videos i get format is not supported error when i tryd playing same videos on explorer those videos worked they didint worked on opera gx too i already tried deliting firefox and clearing all left file with cc cleaner dont know what to do

Asked by klaidaskubilius 1 year ago

Last reply by James 1 year ago

  • Archived

I'm not able to enter code in the Browser Console. How can I fix this?

I had found this solution to enabling all extension in private mode months ago, and it involves entering code into the console. While it had worked back then, I'm having … (read more)

I had found this solution to enabling all extension in private mode months ago, and it involves entering code into the console. While it had worked back then, I'm having trouble getting it to work now. When I press CMD Shift J (I'm on Mac), it showed the 1st image (no >> prompt), while when I press it on another profile, it shows the prompt (like in the 2nd image).

Asked by Oneechan69 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Remove an exception to never remember password on a site (undo never remember)

I told Firefox to never remember a website login user/pass but now want to revert this. I have looked for this option but can only find the remembered user/pass. There is… (read more)

I told Firefox to never remember a website login user/pass but now want to revert this. I have looked for this option but can only find the remembered user/pass. There is an option at the bottom of the chrome password list, but not in firefox.

Can someone please point me to the area that i can remove this "never remember logins for this site"

Thanks in advance

Asked by eXcalibre 1 year ago

Answered by cor-el 1 year ago

  • Archived

Forgot Sync password

Sorry for bothering, but I was wondering if resetting the password with the security code also deleted the saved passwords in the device. The wording in the information s… (read more)

Sorry for bothering, but I was wondering if resetting the password with the security code also deleted the saved passwords in the device. The wording in the information section was too obtuse for me to know if they would be removed or not.

Asked by fpenajcritto 1 year ago

Last reply by ledgeri 1 year ago

  • Archived

Is there any way I can backup all extensions and extension data and import it into other profiles, or import it back after refreshing Firefox?

Within the past few days, I've noticed Firefox act buggy and then got the message “The bookmarks and history system will not be functional … ” so I deleted my profile lik… (read more)

Within the past few days, I've noticed Firefox act buggy and then got the message “The bookmarks and history system will not be functional … ” so I deleted my profile like it said so here. I had backed up all my extension settings beforehand, but it would be more convenient to backup and import them all at once with one or a few clicks.

Asked by Oneechan69 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How can I trandfer specific bookmarks to another computer

I have been researching for a trip on my laptop and saved all the pages to my bookmarks. Now I want to move those specific bookmarks to my Desktop WITHOUT moving the rest… (read more)

I have been researching for a trip on my laptop and saved all the pages to my bookmarks. Now I want to move those specific bookmarks to my Desktop WITHOUT moving the rest of the bookmarks saved on my laptop. I only want to move specific bookmarks.

Asked by Reaper 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Mozilla support say I've used an incorrect password, had to reset it for the second time now.

I attempted to log in to these forums today only to be told I used an incorrect password. Twice this has happened now since I first created an account. I've had to reset … (read more)

I attempted to log in to these forums today only to be told I used an incorrect password. Twice this has happened now since I first created an account. I've had to reset it again. Why does this happen?

Asked by Xeys 1 year ago

Last reply by Xeys 1 year ago

  • Archived

Whitelisting websites so it displays ads

I have the extension Open tabs to grow trees and it needs to display Ads, my add blocker is disabled for that site and so is Enhanced tracking protection but it still wil… (read more)

I have the extension Open tabs to grow trees and it needs to display Ads, my add blocker is disabled for that site and so is Enhanced tracking protection but it still will not display Ads

Asked by mlcairneyleeming 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Norton has detected a Trojan Horse ,origin Mozilla Firefox 00016731.tmp

Norton has detected a Trojan Horse ,origin Mozilla Firefox 00016731.tmp I would like to assume Security staff are aware of this ... Detected today on my older Windows … (read more)

Norton has detected a Trojan Horse ,origin Mozilla Firefox 00016731.tmp

I would like to assume Security staff are aware of this ...


Detected today on my older Windows 7 laptop, low usage, using Norton's vpn as well...

Asked by b_b 1 year ago

Last reply by James 1 year ago

  • Archived

Malicious redirect

I can't open any youtube shorts, because I get redirected to anti-war videos, or some random videos that got a million views (which I'm guessing they got from other victi… (read more)

I can't open any youtube shorts, because I get redirected to anti-war videos, or some random videos that got a million views (which I'm guessing they got from other victims of this malware).

I've disabled all extensions and even plugins, restarted Firefox, but the problem persists.

I have an anti-virus installed (Kaspersky), so I'm at a loss of what this could be.

Is there any way to trace the source of the redirect?

Asked by plextor 1 year ago

Last reply by plextor 1 year ago