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  • Solved

Youtube video small on the left

I must have pressed a shortcut to make this happen (Firefox zoom is default 100%), video is small and on the left, you can see that the progress bar is the same size as t… (read more)

I must have pressed a shortcut to make this happen (Firefox zoom is default 100%), video is small and on the left, you can see that the progress bar is the same size as the video.


Thanks in advance :)

Asked by Cynical Possum 4 days ago

Answered by cor-el 4 days ago

  • Solved

unable to get amazon.com option for search bar

I recently lost my firefox configuration and now see the Amazon.DE search engine rather than Amazon.com. I have no idea why... I followed assorted support guides but ha… (read more)

I recently lost my firefox configuration and now see the Amazon.DE search engine rather than Amazon.com. I have no idea why...

I followed assorted support guides but haven't been able to add the Amazon.com search engine: https://support.mozilla.org/en-US/kb/add-or-remove-search-engine-firefox#w_add-search-engines

1) I clicked the link "find more search engines": https://addons.mozilla.org/en-US/firefox/search-engines/. This took me to a generic list of extensions and didn't find an official amazon search option for the search bar. Those suggested had few downloads and weren't vetted by mozilla

2) I visited Amazon.com and then clicked the magnifying glass with the green plus sign in the search bar. Then tried to add amazon.com as a search engine but got this error:

Firefox could not download the search plugin from: https://d2lo25i6d3q8zm.cloudfront.net/browser-plugins/AmazonSearchSuggestionsOSD.Firefox.xml

Can someone explain how to get this working again; I just want the normal amazon.com search in the search bar

Asked by BJ78 2 weeks ago

Answered by cor-el 2 weeks ago

Firefox speech recognition network error

I need to run speech recognition in Firefox (OS solutions are not suitable in my case), but I can't get it to work. I've tried following these instructions in Nightly, De… (read more)

I need to run speech recognition in Firefox (OS solutions are not suitable in my case), but I can't get it to work. I've tried following these instructions in Nightly, Dev and regular version, but they all end with a network error. I also asked my friends to check and they had the same thing happen. Do I need to follow the steps to run offline or is the problem much deeper?

Firefox Dev 124.0b2 (64-bit) Firefox Nightly 125.0a1 (2024-02-22) (64-bit)

Asked by emptyfield 2 days ago

Videos Not Playing Since Update Firefox Release 122.0.1

Since the new update for some reason, videos on some websites are no longer loading as they used to. The big sites like YouTube and Netflix are fine though others are giv… (read more)

Since the new update for some reason, videos on some websites are no longer loading as they used to. The big sites like YouTube and Netflix are fine though others are giving error codes.

(Error Code: 102630) is a common one, even after going through the guides online to get it working nothing works.

The other thing I've noticed is: Error code: SSL_ERROR_RX_RECORD_TOO_LONG This also comes up on some web players. Same again, nothing works trying to fix it.

Something changed during update 122.0.1 ?? Any Help or Ideas would be great. :)

Asked by Fox1001 1 week ago

Last reply by cor-el 1 day ago

  • Solved

Firefox crashes while using Windows magnifier

Hello: I must use the magnifier that came with Windows or I cannot read the screen. All was fine until Firefox updated. Now, when I try to use the magnifier, Firefox and… (read more)

Hello:

I must use the magnifier that came with Windows or I cannot read the screen. All was fine until Firefox updated. Now, when I try to use the magnifier, Firefox and all the sites I am using freeze. The entire screen fades out, and an hour glass shows up. But nothing happens after that. I have to go to the task manager and close Firefox, then start it up again.

I checked for Windows updates and everything is current. I am using Windows 10.

How can I fix this?

Asked by Virginia Small 5 months ago

Answered by zeroknight 5 months ago

Why, why why?

Hello, Like I suppose any user of older systems (Macs...) that cannot be updated to a newer OS version and thus locked-in to an older Firefox browser I received an email… (read more)

Hello,

Like I suppose any user of older systems (Macs...) that cannot be updated to a newer OS version and thus locked-in to an older Firefox browser I received an email today:

"Don’t stop the sync. Upgrade your Firefox before March 31st."

Why, why, why??

Why would Mozilla take away this last little bit of usefulness after already having abandoned all updates to the browser itself? Why actively "fix" something that ain't broke in a why that does actually break it?

And don't give me the sacrosanctuous security argument please ;) - I never synced sensitive information, not even my browsing history. If security *is* the reason it should be hardly more difficult to disable/disallow just the syncing of that information at the server end. We're clearly speaking at a change on that end anyway, otherwise everyone NOT running the very latest version would be urged to update, not just users of v78 and older.

Anyway, I'm sadly aware of the fact this little rant or even a concerted action isn't likely to change anything, so what options are there? Any suggestions for browser extensions that provide syncing of bookmarks and maybe open tabs or even browser preferences?

Thanks!

PS: I'm posting this from another older system currently still running a Ubuntu 14.04 version that is in fact hardly younger than my Mac's OS but still enjoys Firefox updates...

Asked by RJVB 1 day ago

Bookmarks on Toolbar missing

For years had bookmarks in folders showing on Bookmark Toolbar. Today they are all gone. Still in my Bookmarks on the drop down Menu, but not appearing on the Toolbar. … (read more)

For years had bookmarks in folders showing on Bookmark Toolbar. Today they are all gone. Still in my Bookmarks on the drop down Menu, but not appearing on the Toolbar. Please help. Can't seem to drop and drag them there. Also, the Bookmarks Toolbar keeps disappearing every time I go to look at a new tab.

Asked by murync 12 hours ago

Last reply by cor-el 12 hours ago

  • Solved

When I play a YouTube video on a web page, the playback box has a big white colour.

I'm not very good at English, so I use a translator. After updating to the latest version of Firefox, the problem I'm having is that when I play a YouTube video on the we… (read more)

I'm not very good at English, so I use a translator. After updating to the latest version of Firefox, the problem I'm having is that when I play a YouTube video on the web side, the playback box will have a large white colour, as shown in the red box below. I would like to know what is causing this, my current version is 123.0

Asked by feifang feng 4 days ago

Answered by zeroknight 3 days ago

  • Solved

Cannot See New "Report Broken Site" Option in Firefox 123.0 Menu

I am using Firefox 123.0.0 (rel. 20-Feb-2023) on a Win 10 Pro v22H2 computer. I understand that FF123.0.0 is supposed to include a new option to "Report Broken Site" on … (read more)

I am using Firefox 123.0.0 (rel. 20-Feb-2023) on a Win 10 Pro v22H2 computer.

I understand that FF123.0.0 is supposed to include a new option to "Report Broken Site" on the menu (hamburger icon) that is described in the support article How do I report a broken site in Firefox desktop? but I can't see this new option. I also checked the menu options under More Tools and Help but can't find it.

Exiting and re-opening Firefox didn't solve the problem.

Asked by lmacri 4 days ago

Answered by MarkRH 4 days ago

Unable to log in to Fidelity account

Yesterday morning everything was fine. I attempted to check something last night on my Fidelity account, and got the following message: "Sorry, we can't complete this a… (read more)

Yesterday morning everything was fine. I attempted to check something last night on my Fidelity account, and got the following message: "Sorry, we can't complete this action right now. Please try again." Same this morning. Fidelity could not figure it out, and is sending me to you for assistance.

FYI: I am able to connect to all other accounts I attempted: NY Times, Chase bank, etc. Also, when I tried to log in to Fidelity via Microsoft Edge, I was able to get in. (NOTE: I DO NOT wish to use Edge or any other browser - I prefer Firefox)

Can someone help me?

Asked by jf360cpw 3 days ago

Last reply by zeroknight 3 days ago

YouTube Videos Lag Frequently: Video Pauses While Audio Continues Especially in Full Screen

I am running Firefox 121.0.1, which is currently up to date, on a slightly older MacBook, which has the latest MacOS it can get: macOS 11.6.8. As the title states, YouTub… (read more)

I am running Firefox 121.0.1, which is currently up to date, on a slightly older MacBook, which has the latest MacOS it can get: macOS 11.6.8. As the title states, YouTube is almost unwatchable on my machine. The video will pause frequently while audio continues, motion is not very smooth, which is especially noticeable watching sports, etc. I cleared cookies and cache, I have run in Troubleshoot mode as well as tried flipping some switches in about:config that I've seen in YouTube videos and forum posts about similar issues, but nothing has solved this issue.

YouTube in Google Chrome works fine, and I've been watching HD YouTube on this laptop with it for years without any issues, so I doubt it has anything to do with machine specs like RAM, CPU, etc.

I was hoping to make Firefox my new browser and start supporting browsers that aren't chromium based since Google Chrome is going too far with respect to privacy and the freedom to use the add-ons I like (e.g. adblockers like ublock origin), but so far I have not been enjoying Firefox for YouTube. Any help would be greatly appreciated.

Asked by austinmcever 1 month ago

Last reply by austinmcever 1 month ago

windows disappear

I had 3 windows open on my laptop, suddenly I only have 1. Where did the other two go??? The tabs aren't even showing up in my history. This is not the first time this… (read more)

I had 3 windows open on my laptop, suddenly I only have 1. Where did the other two go??? The tabs aren't even showing up in my history. This is not the first time this has happened. I am beyond frustrated! Where do they go? How can I get them back? What can I do to stop this from happening????

Asked by carolleapike 4 months ago

Last reply by zeroknight 4 months ago

Amazon UK keeps appearing and disappearing as a search option

Yesterday, Amazon disappeared from the Firefox search drop down menu and it had disappeared as an option from the list of possible search tools. Later on in the day, it r… (read more)

Yesterday, Amazon disappeared from the Firefox search drop down menu and it had disappeared as an option from the list of possible search tools. Later on in the day, it reappeared. This morning it had disappeared. Amazon is still there, but Firefox seems disinclined to admit that. How can Firefox make Amazon stick?

Asked by cvhorie 1 week ago

Last reply by TyDraniu 1 week ago

Translator tool

Hello, I had a Firefox update last night and I now have version 121. I usually look at a French site so I click on the translate symbol on the toolbar - fine. But th… (read more)

Hello,

I had a Firefox update last night and I now have version 121. I usually look at a French site so I click on the translate symbol on the toolbar - fine. But this no longer works - the "en" appears but the page is still in French. If I click on Menu then Translate....... just the same. This has only just happened so must be a problem with the new update?

TIA

Asked by Bonnie2 2 months ago

Last reply by Bonnie2 1 month ago

FireFox

The last few days I have been unable to connect to Microcenter (www.microcenter.com) when using FireFox. Get an error Forbidden - ID: db4a0787baff80adb2df6dd9d9881a53, th… (read more)

The last few days I have been unable to connect to Microcenter (www.microcenter.com) when using FireFox. Get an error Forbidden - ID: db4a0787baff80adb2df6dd9d9881a53, the # changes everytime you try. But the website works fine when I use google chrome and microsoft edge.

Asked by stevewk11 2 days ago

Last reply by cor-el 2 days ago

Delete Bing completely and forever

HELP!! Every time I open Firefox Bing comes up. How can I get rid of Bing completely and forever? I hate it ! I don't want it! I've tried going through add-ons, I… (read more)

HELP!!

Every time I open Firefox Bing comes up. How can I get rid of Bing completely and forever? I hate it ! I don't want it!

I've tried going through add-ons, I've tried deleting all of the Bing files that I can find.

HELP!!

PLEASE!!!

Asked by Hofer Family 5 months ago

Last reply by Dropa 5 months ago

Not able to use DuckDuckGo, all other sites and search engines work well

using ver 117.0.1 on LinuxMint 21.2 all website and search engines work well, only can't use DuckDuckGo, get error message: "Firefox has detected that the server is redi… (read more)

using ver 117.0.1 on LinuxMint 21.2 all website and search engines work well, only can't use DuckDuckGo, get error message: "Firefox has detected that the server is redirecting the request for this address in a way that will never complete

Please help

Asked by danost 5 months ago

Last reply by danost 5 months ago

How do I "un-cancel" a user having pressed "cancel" when selecting a client certificate?

We have a number of websites that are accessible with a client certificate. We have a user where with one of the websites, Firefox point blank refuses to ask for or supp… (read more)

We have a number of websites that are accessible with a client certificate.

We have a user where with one of the websites, Firefox point blank refuses to ask for or supply the end user's client certificate. With no client certificate, they are not allowed access.

Other websites requiring the same client certificate from this user work fine.

We suspect the end user pressed cancel on the "select your client certificate" popup, but we can't be sure.

How is it possible to completely reset the remembered state of a website, so that Firefox forgets any past interactions, and will ask to choose the client certificate again from scratch?

Asked by minfrin 5 months ago

Last reply by cor-el 5 months ago