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  • Archived

I cannot restore my bookmarks. What do I do?

I opened up Firefox today and almost all my bookmarks are missing. I tried restoring, but all the backups are also missing the bookmarks. I tried exporting the bookmark… (read more)

I opened up Firefox today and almost all my bookmarks are missing. I tried restoring, but all the backups are also missing the bookmarks. I tried exporting the bookmarks to HTML. That is not working. There is only one Firefox profile. Running in safe mode did not help.

There is a crash report from April 30, 2018. Version 60.0.1(20180516032328) was installed on May 19, 2018.

Asked by JimD999 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

After my PC crashed, firefox restore a 18 months old session, not my current one

Hi!! I had a lot of tabs open, but this morning my computer crashed, and when I restarted Firefox, I was asked wether to restaure session or to initiate a new one. I choo… (read more)

Hi!!

I had a lot of tabs open, but this morning my computer crashed, and when I restarted Firefox, I was asked wether to restaure session or to initiate a new one. I choose to restore my session, but instead of restauring my last session, Firefox restore my session as it was in early 2017, more or less 18 months ago.

is there anything I can do to retrieve that session?

I tried the solution of this thread, but it did'nt work (I don't find any sessionstore.jsonlz4 file in my profile) https://support.mozilla.org/en-US/questions/1234892 (I tried the last solution the best I can, but I'm not sure i did it properly, so maybe if someone is kind enough to help me getting through it, maybe it will do it.....)

Thanks a lot!!

Asked by ArSparfell 2 years ago

Last reply by jscher2000 2 years ago

  • Solved
  • Archived

restore bookmarks

Greetings, I have been unable to restore my previous bookmarks due to the recent Firefox update. I have tried to ctrl+shift+B and try to import my bookmark in the backup … (read more)

Greetings,

I have been unable to restore my previous bookmarks due to the recent Firefox update.

I have tried to ctrl+shift+B and try to import my bookmark in the backup file in my profile folder but whenever I try to import my bookmark from the backup folder it says "unable to process backup files".

Ive also tried to import them from html link using the link I got here ; https://www.jeffersonscher.com/ffu/bookbackreader.html , it doesnt work, tells me the download "failed"..

I also tried to change the file extension from .jsonlz4 to .json ,still not working...(unable to process file).

Please help me get my bookmarks back, this is so frustrating.. Also needless to say im totally clueless in terms of computers (I am 62 years old),It took me 2 hours to understand and try to follow the instructions in similar post, Im not even joking... could you please use simple language and instructions in order to help ?

Thank you.

Asked by eTeRNaL_DrEaMeR 2 years ago

Answered by jscher2000 2 years ago

  • Archived

All passwords are gone

After a recent update all of my passwords are gone (as well as history, bookmarks, etc) One post says to replace the key3.db and logins.json files to restore them. Howeve… (read more)

After a recent update all of my passwords are gone (as well as history, bookmarks, etc)

One post says to replace the key3.db and logins.json files to restore them. However, the current folder does not contain a key3.db file. Only a key4.db file.

Asked by Skiddingme 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Lost all Bookmarks and Toolbar this morning

This morning I started Firefox (78) in Windows 10 Pro (10.0.18363) I got a red message saying that something was wrong with my Bookmarks and click here to fix Did that tw… (read more)

This morning I started Firefox (78) in Windows 10 Pro (10.0.18363) I got a red message saying that something was wrong with my Bookmarks and click here to fix Did that twice Tried to do a fix that removed and then reinstalled a couple of files (can't find the fix nor the files location) that didn't work although it did replace the files. Still no bookmarks I am logged into my Firefox and synch is on.

This, nor any of the other FAQ/Help have not worked https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks

I have no restore ability either: https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

i have no idea what happened thanks for any/all help

Asked by dravafox 1 year ago

Last reply by dravafox 11 months ago

  • Archived

speeding up Firefox

I clicked on a popup link from Firefox to speed up my browser. Came back to my computer and everything's gone, all my fast links that I had at the top of my screen, like … (read more)

I clicked on a popup link from Firefox to speed up my browser. Came back to my computer and everything's gone, all my fast links that I had at the top of my screen, like Facebook, Gmail, everything I've saved for quick links over the past 2 years. I want my computer back, just the way I had it. This is a nightmare. I'd much rather my browser run slow (it really wasn't running slow). I tried a system restore, but it didn't restore things the way I had them. Please, what do I do to reverse this nightmare, and please don't ever offer to speed up my browser again.

Asked by ginchinchili 9 months ago

Last reply by ginchinchili 9 months ago

  • Solved
  • Archived

BOOKMARKS GONE!

Something happened and all my bookmarks are gone and the old Firefox data folder on my desktop was deleted by accident. I have looked everywhere and done system restores.… (read more)

Something happened and all my bookmarks are gone and the old Firefox data folder on my desktop was deleted by accident. I have looked everywhere and done system restores. How do I get them back? Does Firefox support offer screen sharing support?

Asked by granturinos 3 years ago

Answered by jscher2000 3 years ago

  • Archived

lost bookmarks

Hello, my PC crashed on a windows update so had to reinstall win10. Old files were placed in windows.old. tried to find bookmarks couldn't but did find some under favorit… (read more)

Hello,

my PC crashed on a windows update so had to reinstall win10. Old files were placed in windows.old.

tried to find bookmarks couldn't but did find some under favorites. However cannot see them when selecting show bookmarks! Very frustrating. Any assistance to restore my bookmarks would be appreciated. however windows.old seems to have disappeared!!

Many thanks

Asked by CM 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

bookmarks do not show

My windows 10 laptop crashed two days ago so it was reinstalled. All data are on a hdd so only the ssd for software was affected. Also my Firefox profile is on the hdd so… (read more)

My windows 10 laptop crashed two days ago so it was reinstalled. All data are on a hdd so only the ssd for software was affected. Also my Firefox profile is on the hdd so it is untouched.

I installed the most recent version of Firefox (Quantum 60.0.1 64 bit) today and started it with -P and directed it to my profile that is still there on the hdd. But Firefox does not show my bookmarks. In the troubleshoot information the correct profile folder is shown.

In this folder is a 5Mb places.sqlite file.

The tip to rebuild the Places database with an add-on does not wok because the add-on webpage says "This add-on is not compatible with your version of Firefox." https://addons.mozilla.org/en-US/firefox/addon/places-maintenance/

I created a new profile and copied the places.sqlite file into that folder, but that did not solve it either.

Is there any way to show the bookmarks or somehow get the bookmarks out of places.sqlite file?

Thanks in advance for your suggestions!

Ylva

Asked by ylpo 3 years ago

Last reply by ylpo 3 years ago

Cannot open Firefox because "Firefox Profile Missing or Unavailable." But I did find it in my Library. Using MacBook Pro, High Sierra

Suddenly! Cannot open Firefox because of the error message: "Firefox profile missing or unavailable." I found the profile in my Library. Looked for internet advertised "… (read more)

Suddenly! Cannot open Firefox because of the error message: "Firefox profile missing or unavailable."

I found the profile in my Library.

Looked for internet advertised "Firefox profile manager," but could not find it. Only one I could find was obsolete.

Thank you.

Asked by Rob 4 months ago

Last reply by cor-el 3 months ago

  • Solved

jsonlz4 file did not import bookmarks when I chose the restore/choose file option

I needed to have Windows 10 wiped and reinstalled from my laptop, and the guy who did it cloned my files to save everything. I saw instructions on another post on how to … (read more)

I needed to have Windows 10 wiped and reinstalled from my laptop, and the guy who did it cloned my files to save everything. I saw instructions on another post on how to find the bookmarks file under Profile, but it didn't do anything after confirming that it would wipe out all current bookmarks. What am I doing wrong?

Asked by jayhutchison 3 weeks ago

Answered by jayhutchison 3 weeks ago

  • Solved
  • Archived

Migrated from firefox ESr to firefox, bookmarks and passwords are not imported

Going from ESR to regular firefox bookmarks and saved passwords are gone. Import does'nt have an option to import from ESR version. How do I get my bookmarks and saved … (read more)

Going from ESR to regular firefox bookmarks and saved passwords are gone. Import does'nt have an option to import from ESR version. How do I get my bookmarks and saved passwords back?

Asked by Flyer7000 3 years ago

Answered by Flyer7000 3 years ago

  • Archived

all my bookmarks have disappeared

All my bookmarks disappeared after Firefox did an update. I have read all the articles and looked at all the solutions I can find on here and nothing seems to work. Whe… (read more)

All my bookmarks disappeared after Firefox did an update. I have read all the articles and looked at all the solutions I can find on here and nothing seems to work. Where did they go? WHY did they go? I want them back.

Asked by Tirsh 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

I am losing recent bookmarks

I am losing all of my new bookmarks with no crash. I usually save all of mine to folders on the Bookmarks Toolbar. I lost individual links and sub-folders containing li… (read more)

I am losing all of my new bookmarks with no crash. I usually save all of mine to folders on the Bookmarks Toolbar. I lost individual links and sub-folders containing links under multiple folders on this toolbar. Unfortunately my last manual backup is about a week ago. All of those bookmarks from the backup are still there.

I wish Mozilla would at least create an "automatic" bookmark backup feature if this is going to happen.

Asked by jeffer23 2 years ago

Last reply by jeffer23 2 years ago

  • Solved
  • Archived

All passwords on desktop disappeared available on android but will not sync

Today for no reason all my saved passwords on my desktop Firefox browser have disappeared. Fortunately on my android phone they all still exist. I have tried to sync and … (read more)

Today for no reason all my saved passwords on my desktop Firefox browser have disappeared. Fortunately on my android phone they all still exist. I have tried to sync and on Android it confirms sync has happened but the passwords will still not show on the desktop browser. Only new passwords now entered are being recorded.

I have never had this problem ever and have done nothing today that would cause this to happen

I have the most recent FF 66 and up to date Windows 10

Any suggestions welcome please.

Asked by adrian29630 2 years ago

Answered by FredMcD 2 years ago

  • Solved
  • Archived

My addons doesn't show up in the top right bar

Basically i noticed that whenever i installed adblock or any other addons they don't show up in the top right bar as icon and even if i have them enabled they do not work… (read more)

Basically i noticed that whenever i installed adblock or any other addons they don't show up in the top right bar as icon and even if i have them enabled they do not work, i searched a bit and it seems to be an old issue that was present with some older version of firefox, is somebody currently experiecing this?

Asked by dddcod5 1 year ago

Answered by dddcod5 1 year ago

  • Archived

Logins and passwords still not saved

For some strange reason Firefox is not logging me into my favorite websites automatically any more. I have to manually log in every time. The websites' login pages are au… (read more)

For some strange reason Firefox is not logging me into my favorite websites automatically any more. I have to manually log in every time. The websites' login pages are automatically filled when I move the cursor to the Username and Password fields, but I still have to click Log In. As soon as I log out and log in I am asked to "Sign In" again. I tried manually adding a website to the "Saved Logins" but that did not help. Using Windows 10 64bit.

Asked by steenwinther 11 months ago

Last reply by steen.winther 10 months ago

  • Archived

Prevent Updating Again And Again And Again......

Hi I know I have asked this before, but it is still something I want to do. I want to prevent Firefox from automatically updating itself. I know there is a box for this i… (read more)

Hi I know I have asked this before, but it is still something I want to do. I want to prevent Firefox from automatically updating itself. I know there is a box for this in options but this doesn't prevent automatic updates: a known issue. I have tried all manner of about: config settings registry edits etc. but I still cannot prevent Firefox from updating. As Firefox apparently cannot update without removing all my settings addins etc. it becomes more and more like I am having to hold its hand each and every time. Gone are the days when software worked for you, now you have to sist back and continually waste time restoring settings and addins: but only if Firefox decides they remain of use, whether I want them or not. I then have to either start from scratch by manually reinstalling them, or find another as Firefox no longer lists them. I find this "we know better than you " attitude is unnacceptable. Does anyone else share my thoughts that software should do what the end user wants it to and not what the provider wants?

Asked by Les 8 months ago

Last reply by Les 7 months ago

I lost my gmail password saved in Firefox

Hi, i have a problem. My gmail account passwords are gone I've checked in Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords" but there … (read more)

Hi, i have a problem. My gmail account passwords are gone I've checked in Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords" but there is nothing. Neither to the "account.google" nor "google.com". I have always had the pre-filled username/passwords fields for years. Only the gmail password are missing. Someone can help me, please?

Asked by Quasar3.1415 3 weeks ago

Last reply by cor-el 2 weeks ago