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  • Archived

Cookie selection problem

If I, for example use Google as search engine, it always requires me to accept cookies. Then if I have accepted the cookies and go to one of the found pages, read it and … (read more)

If I, for example use Google as search engine, it always requires me to accept cookies. Then if I have accepted the cookies and go to one of the found pages, read it and go back to the search, Firefox tries to load the same popup window again, but fails. When I open a new tab and reenter the search phrase, the same window for accepting cookies appears. I think this problems have appeared after the latest update to version 82.0.3; not sure if I have changes some preference. My compter is an old MacBookPro with OS 10.13.6. In previous versions, I have been asked now and then to accept google's privacy rules. The similar problems appears for other sites, for example sanoma.com, where I have chosen to accept only the necessary cookies, not third party, analytics, etc. When I open a link and go back, the same question appears again, but for these sites it does not hang up, as in the google case. I mostly use private browsing window, and have better privacy and similar extensions activated.

Asked by lussej 1 year ago

Last reply by Scribe 1 year ago

  • Archived

Ad blocker cannot be turned off

Dear Firefox! In the current version of the Firfox browser, even though I turn off the ad blocker on multiple pages, it still blocks ads. In the Ghostery extension, I ad… (read more)

Dear Firefox! In the current version of the Firfox browser, even though I turn off the ad blocker on multiple pages, it still blocks ads.

 In the Ghostery extension, I add in vain the pages where the ad blocker should rest. This, in turn, prevents it from working on both my email account and video repositories, because they tell me that if I ban their ads, they will, for me, ban their content.

Asked by mikuca.ca 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Book mark transfer to a new device

My laptop hard drive stopped working and I switched to using a pc. I recovered all my files and downloaded Firefox and tried Sync to transfer my bookmark from the laptop … (read more)

My laptop hard drive stopped working and I switched to using a pc. I recovered all my files and downloaded Firefox and tried Sync to transfer my bookmark from the laptop to the pc but I do not see my bookmarks for Firefox. How can I transfer my old bookmarks and history to the pc?

Thanks

Asked by dee.alani 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Google Translate Add-on doesn't work properly

Hi I Installed Google Translate add-on for my firefox browser, but it doesn't work properly when I turn it on. I turned on add-on but I could not see it in fire fox toolb… (read more)

Hi I Installed Google Translate add-on for my firefox browser, but it doesn't work properly when I turn it on. I turned on add-on but I could not see it in fire fox toolbar. What is best solution for this issue ?

Asked by Farhad 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Account sync for bookmarks

Hello, I just switched to MacOS Big Sur, and while doing so, I decided to do a clean install. Before doing so, I synced my Firefox accountt, wanting to save all my bookma… (read more)

Hello,

I just switched to MacOS Big Sur, and while doing so, I decided to do a clean install. Before doing so, I synced my Firefox accountt, wanting to save all my bookmarks and favorites, etc. Now when I signed in to Firefox after the installation, my data is nowhere to be found, and it seems like the current, clean Firefox with no bookmarks etc. has been synced to my Firefox account. Is there a way to restore my data from a previous sync file? I have a lot of data I need for my projects saved up.

Thank you.

Asked by abhijeetamonkar 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Camera

Bonjour, J'ai une caméra Foscam et depuis un certain temps lorsque je veux me connecter avec Firefox, je reçois un message comme quoi je dois installer, un Plugin ICPWebC… (read more)

Bonjour, J'ai une caméra Foscam et depuis un certain temps lorsque je veux me connecter avec Firefox, je reçois un message comme quoi je dois installer, un Plugin ICPWebComponent. J'arrive à l'installer mais il n'y a pas d'amélioration et sous extension, plugin il n'y a pas de changement. Pouvez-vous m'aider, merci d'avance et salutations

Asked by Jean-Louis 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Securtiy certificate issues

Hello, I would like to know why all of a sudden video clips, some web sites and my online banking I get "did not connect" Security Issues, or expired certificates. I don'… (read more)

Hello,

I would like to know why all of a sudden video clips, some web sites and my online banking I get "did not connect" Security Issues, or expired certificates. I don't have these issues on any of my other browsers. I am inclined to believe they don't exist. I can log into my online banking but the page with my account data is blank.

Asked by heympark 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox Container blocking Facebook.com web pages?

I installed Firefox Facebook container, thinking I could at last feel safe signing up and using Facebook. So I went to the public Facebook.com pages about privacy to exa… (read more)

I installed Firefox Facebook container, thinking I could at last feel safe signing up and using Facebook. So I went to the public Facebook.com pages about privacy to examine the latest in their privacy settings, no login required of course. However I was stopped repeatedly by the following error message: Your Request Couldn't be Processed There was a problem with this request. We're working on getting it fixed as soon as we can. I then pasted the same Facebook.com web address into Edge and had no problems viewing facebook.com pages open to the public. Again, I am not trying to sign in and do not have an active Facebook account. Does Firefox management know if Facebook is sabotaging Facebook Container either deliberately or by neglect, or if Facebook is actually working on allowing the use of Facebook Container on Firefox while using Facebook.com pages?

Asked by Quenchoo 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox loads, then nothing

My Firefox issues continue, the App will initiate, but then just sits! No home page loads (Google), but if About is selected it will update! I have followed all the Fire… (read more)

My Firefox issues continue, the App will initiate, but then just sits! No home page loads (Google), but if About is selected it will update! I have followed all the Firefox online troubleshooting advice. I have unloaded the Firefox app via control panel, manually remove remaining folders as instructed, reboot system, and reinstall Firefox. Open Firefox and it just sits won’t even open home page (Tab). Select another page from Bookmarks, same thing won’t load! Try to sign in to Firefox to Sync, nothing happens. Have even used a third party app to remove all traces of Firefox then reboot, reinstall Firefox and the problem continues. I have Firefox working on three other home computers all working perfectly. This inability to run Firefox has been going on now for several weeks. Does the Firefox folks offer a app that removes all traces of a Firefox instantiation like it never was on my computer? Maybe then a fresh install would work again. My other browsers (IE, Chrome, Edge) work fine only Firefox fail to resond. Help! I want my Firefox Browser to work again!!!! Thanks,

Asked by Jim Veyera 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

New Tab Homepage

There used to be an add-on where every time you opened a new tab it went to whatever homepage you had chosen That add-on is gone, and now every time you open a new tab, i… (read more)

There used to be an add-on where every time you opened a new tab it went to whatever homepage you had chosen

That add-on is gone, and now every time you open a new tab, it's either the Firefox page or a blank page

Why is there no add-on that allows you to set new tabs to your homepage (or whatever page you want, really)?

And why hasn't Firefox just built this into the options to choose from?

I think most people would want new tabs to open to a page they choose, and almost no one really wants or needs the Firefox page

Asked by dahixe6884 1 year ago

Last reply by cor-el 1 year ago

  • Archived

firefox search bar

my firefox browser bar has dissapeared-not the address bar-dont understand why it sits just above my apps,but i cant get it back any suggestions thanks brian … (read more)

my firefox browser bar has dissapeared-not the address bar-dont understand why it sits just above my apps,but i cant get it back

any suggestions

thanks

brian

Asked by brimck87 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Google is keeping like 50 pipes running AFTER i close chrome and use firefox ... help!

after discovering the windows sysinternalssuite,.. i've noticed google is keeping like 50 or so pipes running in the background, AFTER i've closed chrome,.. but interesti… (read more)

after discovering the windows sysinternalssuite,.. i've noticed google is keeping like 50 or so pipes running in the background, AFTER i've closed chrome,.. but interestingly, WHILE having firefox open - is there any kind of software i can install in firefox to prevent google from doing whatever it is they're doing,.. presumably sending to themselves illegally, what i'm searching for when using firefox!!

this is a quick cut&paste of the pipes active well after chrome's closure,.. i checked in task manager,..

as a result of the pipelist64.exe command's result (the 1st number is the number of instances, the 2nd max-instances)

chrome.9536.0.76017667 1 1 chrome.9536.1.52737017 1 1 chrome.9536.2.74250293 1 1 chrome.9536.3.104932645 1 1 chrome.9536.4.42437887 1 1 chrome.9536.5.179824927 1 1 chrome.6948.0.13462700 1 1 chrome.9536.13.72578571 1 1 chrome.9536.14.158616180 1 1 chrome.9536.15.3648734 1 1 chrome.9536.16.193260802 1 1 chrome.9536.17.41796492 1 1 chrome.9536.18.183690293 1 1 chrome.9536.19.67807503 1 1 chrome.5036.0.66560417 1 1 chrome.5036.1.151099108 1 1 cubeb-pipe-9536-1 1 -1 chrome.5036.2.141789119 1 1 chrome.5036.3.30495044 1 1 chrome.9536.27.27973320 1 1 chrome.9536.28.189910666 1 1 chrome.9536.29.95719483 1 1 chrome.9536.30.60878110 1 1 chrome.9536.31.23321096 1 1 chrome.9536.32.48702152 1 1 chrome.9536.33.157655825 1 1 cubeb-pipe-9536-3 1 -1 chrome.7748.0.67528012 1 1 chrome.7748.1.178893973 1 1 chrome.7748.2.39568323 1 1 chrome.9536.34.196722854 1 1 chrome.9536.35.65406176 1 1 chrome.9536.36.178494014 1 1 chrome.9536.37.204416488 1 1 chrome.9536.38.112015926 1 1 chrome.9536.39.30266742 1 1 chrome.9536.40.113843634 1 1 cubeb-pipe-9536-4 1 -1 chrome.12104.0.180037403 1 1 chrome.12104.1.177731466 1 1 chrome.7748.3.56919242 1 1 chrome.7748.4.40030054 1 1 chrome.12104.2.32503085 1 1 chrome.9536.41.212035702 1 1 chrome.9536.42.112610998 1 1 chrome.9536.43.115959351 1 1 chrome.9536.44.126149148 1 1 chrome.9536.45.94524800 1 1 chrome.9536.46.58266636 1 1 chrome.9536.47.34135574 1 1 cubeb-pipe-9536-5 1 -1 chrome.11424.0.137591113 1 1 chrome.11424.1.24445521 1 1 chrome.12104.3.130015078 1 1 chrome.11424.2.111820846 1 1 chrome.12104.4.174371004 1 1 chrome.9536.48.129047798 1 1 chrome.9536.49.120716558 1 1 chrome.9536.50.144208434 1 1 chrome.9536.51.69456958 1 1 chrome.9536.52.63736226 1 1 chrome.9536.53.9658164 1 1 chrome.9536.54.8062043 1 1 cubeb-pipe-9536-6 1 -1 chrome.13116.0.180777389 1 1 chrome.13116.1.39385988 1 1 chrome.13116.2.35581837 1 1 chrome.13116.3.134583930 1 1 chrome.13116.4.40772697 1 1 chrome.9536.90.57369259 1 1 chrome.9536.91.44504338 1 1 chrome.9536.92.138519166 1 1 chrome.9536.93.166414574 1 1 chrome.9536.94.159629692 1 1 chrome.9536.95.76756776 1 1 chrome.9536.96.46689257 1 1 cubeb-pipe-9536-12 1 -1 chrome.14448.0.99247313 1 1 chrome.14448.1.196785158 1 1

Asked by Vurrath 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

2 Tier Authentication

Hello, A couple weeks ago my Quickbooks Online software began requiring 2 tier authentication. This feature is disabled within the software settings and does not happen … (read more)

Hello, A couple weeks ago my Quickbooks Online software began requiring 2 tier authentication. This feature is disabled within the software settings and does not happen when using a Macbook. According to Quickbooks this issue is due to the browser (Firefox). I didn't change any setting prior to this issue. I did however reset to the default settings but the problem is not resolved. I've searched the Firefox settings for a solution but was unsuccessful. Can anyone help?

Thanks, Kathy

Asked by kathys826 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Restoring firefox on new computer

Bought a new desktop PC; Old computer had firefox with several bookmark sites with saved passwords. Downloaded firefox app onto new computer. However, I thought once d… (read more)

Bought a new desktop PC; Old computer had firefox with several bookmark sites with saved passwords. Downloaded firefox app onto new computer. However, I thought once downloaded, all previous bookmarks/passwords would automatically transfer but I am unable to find. Any suggestions would be appreciated. thank you

Asked by goldenhillsbuffalo 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Cannot add, delete, or edit bookmarks

I am no longer able to add or delete my bookmarks. When I right click delete for a bookmark, nothing happens. When I click to add a bookmark, nothing happens. This still … (read more)

I am no longer able to add or delete my bookmarks. When I right click delete for a bookmark, nothing happens. When I click to add a bookmark, nothing happens. This still occurs when I start firefox in safe mode. I have tried turning on sync to see if I could edit my bookmarks from my mobile, but the bookmarks failed to sync. I do not have any add-ons. I currently am on a linux OS installed on a macbook. I did not have this problem until the past month or so.

Asked by brooke.schroeder12 1 year ago

Last reply by cor-el 1 year ago

  • Archived

bookmarks restore

i had to install a new os for windows i thought that if i just signed into firefox all my bookmarks would be there ... they are but in the wrong order and only one date t… (read more)

i had to install a new os for windows i thought that if i just signed into firefox all my bookmarks would be there ... they are but in the wrong order and only one date to choose to restore from the same date after the new os install.. can i recover bookmarks from a previous date please

Asked by Lucia 1 year ago

Last reply by cor-el 1 year ago