Firefox Support Forum

Hello, I experience a XUL Runner error message after attempting to update Firefox and in following the guidance to rectify the error deleted the Firefox folder including the bookmarks. Is there anyway of recovering the bookmarks (maybe with a third party program) or are they lost forever? Thank you.

My bookmarks disappeared mysteriously yesterday while I was using the browser. All of them (I have a lot), there's nothing in the bookmarks toolbar. I use Firefox on two different machines regularly, and yesterday the second machine was fine, bookmarks still there. Today I logged on and the second computer had lost its bookmarks too.

I tried restoring. It worked on my other computer, no problem, all bookmarks returned. However, on this one the restore points are visible, but when I click them, nothing happens. I have tried restarting Firefox, no luck. Any ideas?

Bookmarks Sidebar Automatically Opening. Please advise how to stop. Suddenly started happening once before [April 7, 2022], self corrected itself. Happening again [April 6, 2024]

No windows/tabs with bookmarks are open.

⬛️ When using top menu bar to open a new window does not occur; ⬛️ When using current window to add a new tab does not occur;

⬛️ When right clicking Firefox icon in dock to open new window,

    New window opens with bookmarks open.

FF Version 124.0.2 Thank you for your time and help.

After the last update clicking on a bookmark no longer opens the site. My bookmarks are all there they just don't work. Anyway to fix this or should I finally move to Chrome?

Hey :)

https://support.mozilla.org/en-US/questions/1265175 This no longer seems to work on my new mac (M1, FF 103.0.2)

Or maybe I did something wrong but I cannot figure it out.

Basically, I get no change whatsoever after creating the userChrome.css file and placing it in the appropriate "chrome" folder in my profile folder...

Please help me figure this out.

Best, Julien

Hi,

I have been trying to use the extension "Sidebery" to replace "Tree Style Tab"

If my tabs are nested, bookmarking the tab tree will give me nested folder structure in firefox's bookmark.

If I right click on the top level folder in the bookmark, select "open all in tabs", firefox will only open those bookmarks in the 1st level folder, but won't open those bookmarks in the nested folders.

I wonder is there a way to do it? That is, open all bookmarks in a folder with those in the nested folder, all at once?

Best, Jake

When I click on Bookmark Current Tab in the Bookmarks menu no dialogue box appears and it does not save it. Command D etc. to the right of the menu items are grayed out.

When I right click on the tab and click on Bookmark Tab I do get a dialogue box, but Save is grayed out (i.e. not clickable). I can only click on Cancel.

Clicking on the star in the address bar also does nothing.

Command D does nothing.

I've also discovered I can't edit or remove bookmarks either. Those processes look like they are working, but the changes are not saved.

I have shut down and restarted my MacBook many times since this started happening, as suggested by jscher2000 on the Mozilla Connect Community board, so that doesn't work.

This is Firefox version 104.0.1 (64 bit), on a 2021 MacBook Pro running Mac OS 12.5.1 "Monterey". Both Firefox and the OS are up to date (checked them again just now).

I bought my MacBook new at an Apple store on 08-26-22, and transferred my files and settings from my 2018 MacBook to it from my backup drive, updating to the newest version of Firefox, which I gathered was released just a few days earlier on 08-23-22.

Is there a way to delete a bookmark from the book-mark drop-down window (accessed from triple horizontal bar/right side of browser) but retain the same book-mark that had been saved in a folder created in Other Bookmarks? I discovered that when you delete a book-mark entry from drop down menu, the same entry is also deleted from its saved location in Other Book Marks. I was trying to reduce number of unsorted entries in drop down menu while saving (and retaining) the same link in the Other Bookmarks section and folder. I want to continue using the sorting and discrete folder saving possible with the Other Bookmark section but clean up the clutter in the unsorted bookmark section.

Exported a bookmarks html file from Mac (Sonoma OS) and tried to import it in a computer running Zorin (linux) 17. The file can be found, but when I click it, I am told there are no bookmarks therein. If I open the HTML file it's all there. Full of bookmarks. What am I doing wrong? Thanks for reading.

Hello, I recently downloaded Firefox and transferred all my data from Chrome to Firefox. Everything transferred well and for a day all my bookmarks were visible at the top of the page. Then I turned off bookmarks to only show on a new tab, and then later realized that the bookmarks were not being displayed on the new tab. And even when I turned bookmarks to always show on all tabs the bar is there but nothing is displayed. All my bookmarks are still in the Firefox Library and I can save new bookmarks to the library, but the bookmarks bar above still remains empty. Clicking Import and Backup in the Library and clicking Restore hasn't returned the bookmarks to the bookmarks bar. Does anyone know how to fix this?

Hello and thank you all in advance for giving your time to help us!

I run Firefox 114.0.1 on an Apple Mac Mini running Monterey 12.6.6.

Under the "Other Bookmarks" heading in the Library, I keep quite a lot of folders dividing my bookmarks into the various subjects they relate to and some of those folders are subdivided into subfolders.

One of my "simple" folders is called "PENDING" where i store stuff to look at when I have time. Last week I noticed that folder was missing! There's no other explanation than I stupidly deleted it without knowing, and it contained a lot of stuff!

I read up on restoring bookmarks from backup but

a) I only need this one folder and b) I don't want to overwrite all the bookmarks I've added in the past weeks.

Even if I could get the bookmarks from that one folder in a plain text file that I could read, I've no problem doing a bit of work, pasting each one into Google and re-acquiring it as a bookmark.

Any advice will be deeply appreciated!

Many thanks and very kind wishes,

Jim

I am trying to move my mobile bookmarks from Firefox to Brave. I've synced them with no trouble from Firefox Android to desktop. I can see a folder in the Firefox bookmark manager called "mobile bookmarks", and it contains all my mobile bookmarks. From there, I can open them in Firefox, Brave, Edge, and Chrome. No problem.

When I click "Import and Backup", then "Export Bookmarks to HTML", I'm able to save the HTML file to whatever location I like - desktop, Downloads folder, etc. However, when I go to open the file, it only contains the Mozilla default bookmarks. None of the "Mobile bookmarks" folder is visible. The HTML file is only 11 kb.

Screenshots are attached. Using Firefox version 113.0.1.

FWIW, I've also tried directly importing the bookmarks to Brave using their import feature (not using an HTML file), and Brave does not recognize any bookmark files whatsoever from Firefox. Getting really frustrated.

Win 7 64 bit. 109.0.1 (64-bit) I have two admin user accounts. On number two when I bookmark a page it automatically puts a folder on the toolbar.

in number one it puts in the bookmark pull down [where you click Bookmarks from the menu bar] and I can create a folder on the toolbar if I want. I want.

I do not want all boomarks to be on the toolbar but want the toolbar shown as i want to be able to add a folder

Am I understanding this correctly?

HTML backup (bookmarks) doesn't support tags and annotations, but JSON backup does, and JSON backup doesn't preserve the website favicons, but HTML backup does?  

So, what I can do, is restore my (saved) bookmarks using JSON backup, then restore the HTML backup, this would get my tags and annotations, and the website favicons back? But the downside, I will need to remove duplicates?

To export my bookmarks => Bookmarks > Manage Bookmarks > Import and Backup > Export Bookmarks => results in bookmarks.HTML.

Unfortunately that HTML does not include the "folders" in the bookmarks. For example I keep the forum folders (C# Corner folder, Mozilla folder, Microsoft Office folder, etc.) separate from other folders.

How do I a bookmark export that includes folders?

Hi, FF crashed yet again this month for no reason at all. And was unable to restart, said I can open a new profile. I tried signing in, but got "wrong password", so I tried reset. After password reset I lost all of my bookmarks, which I stored for 3 years for work. Thanks to this cr*p of a browser I am now unable to work! Can someone help restoring my profile settings and bookmarks or are they gone forever and I need to change a browser I use for work, because this bullsh*t is unacceptable?

Hi there,

All the icons on the taskbar when I open up Firefox have disappeared... and I now have the same "world" type symbol for everything. I've Googled and followed instructions, but I'm not seeing what the instructions are telling me to look for, so I can't make the changes.

Can you please send me a step-by-step on how to resolve this. I can't even 'open a page in a new tab'. That function has also disappeared.  ?????

I don't know what could have caused this. Would appreciate your help.

Cheers, Carolyn