Media Feature Pack is installed but not used by firefox

I am using Windows 10 Enterprise N, Version 21H2 and installed the Media Feature Pack through the Optional Features tab. But even though other browsers have picked up on … (read more)

I am using Windows 10 Enterprise N, Version 21H2 and installed the Media Feature Pack through the Optional Features tab. But even though other browsers have picked up on that and can play e.g. Twitch streams etc. appropriately, while Firefox still shows the `this video is unavailable or not supported in this browser` error message.

Asked by spma1 5 months ago

Last reply by cor-el 5 months ago

Suddenly, all my familiar Firefox settings across the top of the screen are gone! - File, edit,view,history,bookmarks,etc, Help!! I am lost!

I cannot open my familiar Firefox when I log on. The Firefox settings across the top are gone! It does not show " File,Edit,view,history,bookmarks,etc. Please help - I … (read more)

I cannot open my familiar Firefox when I log on. The Firefox settings across the top are gone! It does not show " File,Edit,view,history,bookmarks,etc. Please help - I am lost (senior citizen, limited digital knowledge!

Asked by mws1 5 months ago

Last reply by cor-el 5 months ago

Firefox Closing Immediately Upon Opening; Mac Ventura 13.0

Hi there, I upgraded my Mac Desktop OS to Ventura 13 yesterday and now my Firefox browser is not working. It opens very briefly and then the window closes immediately. T… (read more)

Hi there,

I upgraded my Mac Desktop OS to Ventura 13 yesterday and now my Firefox browser is not working. It opens very briefly and then the window closes immediately. The Firefox program is still open in my dock, but when I click on the icon, the Firefox window only opens for the briefest moment and then immediately closes again.

I tried to fix it: I have uninstalled and re-installed the latest version of Firefox twice and have rebooted my computer twice.

Has anyone has similar experiences and/or ideas for solutions?

Thank you!

Asked by deborah.seabrook 3 months ago

Last reply by AliceWyman 1 month ago

A Fix for connection problems, internet drops that users are having

People are having connection issues on firefox https://www.reddit.com/r/firefox/comments/x1um0o/browser_problems_after_1040_and_10401/ A fix for this is going to about:co… (read more)

People are having connection issues on firefox https://www.reddit.com/r/firefox/comments/x1um0o/browser_problems_after_1040_and_10401/

A fix for this is going to about:config

network.dns.disableIPv6 and set to true

Disabling ipv6 is a fix, but is this safe?

I think mozilla team should look into what exactly is making ipv6 cause connection issues.

Asked by rayafe9776 4 months ago

Last reply by AliceWyman 4 months ago

How do I restore Old Firefox data after a refresh?

I contacted my bank to find out why their site no longer worked with Firefox and they had me refresh my Firefox settings, and now I'm not able to log in to certain pages … (read more)

I contacted my bank to find out why their site no longer worked with Firefox and they had me refresh my Firefox settings, and now I'm not able to log in to certain pages using my passwords. The login pages say either my username or password is incorrect but they're not. When I click on "Forgot password" and give my email address, it says they'll send me an email to reset my password, but the email never comes.

How can I get my old settings back?

Thanks

Asked by davehallmusic 2 weeks ago

Last reply by Terry 2 weeks ago

Who is managing my Browser?

In my 'Settings' it says: "Your browser is being managed by your organization." What??? What organization? How can I find out who this is? and how can I get rid of this … (read more)

In my 'Settings' it says: "Your browser is being managed by your organization." What??? What organization? How can I find out who this is? and how can I get rid of this 'managing organization'? I want to clear this statement from my account.

Asked by h_spencer_oneal 3 weeks ago

Last reply by Bithiah 3 weeks ago

Dashboard

i received an email saying one of my email accounts had been data breached as Twitter (200M) Breach added: January 5, 2023 Compromised data: Email addresses Go to Dashbo… (read more)

i received an email saying one of my email accounts had been data breached as Twitter (200M)

Breach added:

January 5, 2023

Compromised data: Email addresses Go to Dashboard ive tried everything but after signing in i get error"Gateway error message-502 Bad Gateway

Is this a scam attempt or can you help me access my account dashboard

Asked by djaskew02 1 month ago

Last reply by James 1 month ago

Google sign-in pop-up persists after disabling

Hello Mozilla Support, Google sign-in pop-up persists after disabling it. I have searched the web for this solution, enacted them, but the problem persists even after I h… (read more)

Hello Mozilla Support, Google sign-in pop-up persists after disabling it. I have searched the web for this solution, enacted them, but the problem persists even after I have turned off the feature in my Google account. (See my attached images.) Some posts have commented that the problem persists in the Firefox browser, but not in other browsers. Thank you for support.

Asked by DJ Dirk 1 month ago

Last reply by timestreasures 1 week ago

Interesting issue with Costco Travel website

I'm planning my Spring and Summer travel season. On a recommendation, I tried to log into Costco Travel website. When I tried to log in using Firefox, the usual little … (read more)

I'm planning my Spring and Summer travel season. On a recommendation, I tried to log into Costco Travel website. When I tried to log in using Firefox, the usual little circle of dots appears like the browser is trying to access the web site with no favorable results. It just keeps spinning and spinning. When I try to access the website using Microsoft Edge, the browser redirects me to the Microsoft website where I am prompted for a password. After getting the Edge website to like me, I get redirected again to the Costco Travel website and it works normally. When I log out and then try to log in using Firefox, I get the access issue again. It looks to me like Costco Travel needs some code from Microsoft Edge to work properly. Any ideas? I can always use Edge, but I prefer Firefox. Cheers! Paul

Asked by haveforkwilltravel 2 weeks ago

Last reply by Dropa 2 weeks ago

Export and import bookmarks toolbar

I have reinstalled Windows 10 in a new computer, installed a fresh copy of Firefox, and successfully imported my bookmarks from the original computer. But I cannot disco… (read more)

I have reinstalled Windows 10 in a new computer, installed a fresh copy of Firefox, and successfully imported my bookmarks from the original computer. But I cannot discover how to export and import my bookmarks toolbar. Another user has attempted to answer the question, but the description is very ambiguous and I can't understand it: https://support.mozilla.org/en-US/questions/1266729. The following "official" page also does not deal with the issue: http://kb.mozillazine.org/Sorting_and_rearranging_bookmarks_-_Firefox. I would have expected that there would be an "Import or Export Bookmarks Toolbar" facility somewhere, maybe under Menu | Bookmarks | Bookmarks Toolbar - but no luck. Could an explanation be provided?

Asked by Matthew Montagu-Pollock 2 months ago

Last reply by cor-el 2 months ago

Scroll Bar too Thin

I have used firefox for a long time , however, if I can't fix the tiny width of the scroll bar soon I will have to migrage to another browser which I don't want......I ha… (read more)

I have used firefox for a long time , however, if I can't fix the tiny width of the scroll bar soon I will have to migrage to another browser which I don't want......I have tried the About.config route...and that hasn't worked . Tried several times....so not sure what I can do to increase the width of the scroll bar. HELP! Thank you for any assistance.

Larry

Asked by lehcardinal 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Scrolling

The scrolling functionality in Firefox on my mouse has suddenly stopped working - please help. Does not scroll down the bookmarks pane. Webpage scroll bar on right of scr… (read more)

The scrolling functionality in Firefox on my mouse has suddenly stopped working - please help. Does not scroll down the bookmarks pane. Webpage scroll bar on right of screen won't work with my mouse, must be dragged down or up the page using cursor.

Asked by martin.birch 3 months ago

Last reply by jonzn4SUSE 3 months ago

MacOS Dock Icon

Since update 106, there is a new dock icon for Firefox on MacOS tailored for Big Sur an above. I'm still using Mojave for 32bit apps, and it doesn't look as good. Can we … (read more)

Since update 106, there is a new dock icon for Firefox on MacOS tailored for Big Sur an above. I'm still using Mojave for 32bit apps, and it doesn't look as good. Can we have an option to revert back to the old dock icon?

Asked by ronpildil 3 months ago

Last reply by cor-el 3 months ago