Firefox will not scroll nextdoor.com pages properly

Firefox seems to jump back to previous posts rather than smoothly scroll the posts on nextdoor.com. Have particularly had this problem on the 'topics' pages. Chrome and S… (read more)

Firefox seems to jump back to previous posts rather than smoothly scroll the posts on nextdoor.com. Have particularly had this problem on the 'topics' pages. Chrome and Safari do not have the issue.

Asked by Ralph 2 days ago

Last reply by Ralph 20 minutes ago

Pinned tabs in Firefox

I have used Firefox for many years now and love it and keep telling my friends and colleagues to switch to this browser rather than Google Chrome.. There is something tha… (read more)

I have used Firefox for many years now and love it and keep telling my friends and colleagues to switch to this browser rather than Google Chrome.. There is something that happens irregularly with my 'pinned tabs', every now and again when I close Firefox the next time I open it up, they are all gone. I go through history and replace them and 'Pin' them and its all fine for a while then it happens again. Most recently - in the last two days it has happened twice, it takes some time for me to restore the tabs and pin them, then I have gone into 'Options' and I have set the box (ticked it) for 'Restore previous session' but its not happening. Also when I go to the 'three bars' up on the top ribbon on the far right the option to 'Restore previous session' simply isn't there! I have no idea what is happening but its very frustrating and I would really appreciate some answer as to what might possibly be going on? Many thanks for your time, much appreciate and love your work everyone.

Asked by maidmarian 2 days ago

Last reply by cor-el 2 days ago

Firefox tab icon no longer spinning :(

Hi, I am using FF v80.0.1 on ubuntu 18.04. I noticed that whenever a tab is loading there is now a static (non-spinning) icon. Previously it was spinning. I want it to sp… (read more)

Hi, I am using FF v80.0.1 on ubuntu 18.04.

I noticed that whenever a tab is loading there is now a static (non-spinning) icon. Previously it was spinning. I want it to spin.

In changelog for 80.0 it says:

> For users with reduced motion settings, we’ve reduced a number of animations such as tab loading to reduce motion for users with migraines and epilepsy.

Is there a way to disable this feature?

Asked by visgean 5 days ago

Last reply by jscher2000 2 days ago

migrating to a new Mac

I have quite a few tabs open in Firefox on an old iMac that I keep open for research purposes. I do this instead of bookmark to save having to reopen them every time. Whe… (read more)

I have quite a few tabs open in Firefox on an old iMac that I keep open for research purposes. I do this instead of bookmark to save having to reopen them every time. When I migrate the old iMac to a new one, will Firefox remember those tabs and reopen them upon launch?

Asked by tencosp 6 days ago

Last reply by DaneQuane 3 days ago

  • Solved

Tab Issues and closing Tabs

Hi all, Super frustrating!! I have a few tabs open in Firefox, cant click the X to close them you have to really really be super accurate with the pointer to be able to … (read more)

Hi all, Super frustrating!! I have a few tabs open in Firefox, cant click the X to close them you have to really really be super accurate with the pointer to be able to click to close, same when I am trying to click on a tab bar, it wont move to another tab option unless I am really accurate and click on it right in the sweet spot, really annoying and only had this issue for the last couple days Latest update and running a Mac latest OSX Any help would be appreciated before I switch browsers again

Thank you

Asked by Welshie 6 days ago

Answered by cor-el 2 days ago

Can't login to YouTube, Error 405

Hello. I am having the same issue as another user, but they flagged their question as solved so I'm making a new one just in case. I can't login properly to YouTube, only… (read more)

Hello. I am having the same issue as another user, but they flagged their question as solved so I'm making a new one just in case.

I can't login properly to YouTube, only in Firefox, even after clearing cache and cookies and disabling add-ons/running safe mode. I can login to my Google account, view my playlists and recommended videos (although the main page with recommendations only shows 5 lines of videos and when scrolling further is not loading). I can't make any edits, for example add videos to the "Watch Later" playlist, that require a login. When I click login, Google shows the 405 error "The request method GET is inappropriate for the URL /youtubei/v1/browse/edit_playlist. That’s all we know." or with other URL, depending on the action taken.

What can I do? Thank you.

Asked by yana k 1 week ago

Last reply by drovosek3 6 days ago

Problem with signing in YouTube on my PC

Hello, I have a problem with YouTube from my PC. I was already signed in my account and suddenly today I cant's see anywhere the option "Switch accounts" and "sing out" w… (read more)

Hello, I have a problem with YouTube from my PC. I was already signed in my account and suddenly today I cant's see anywhere the option "Switch accounts" and "sing out" when I click on my picture up on the right edge. Also, even though I am singed in and I can see my picture on up on the right edge, at the same time I see on the left, the icon to sign in (it is under history) and I don't see my playlists. However if I click on "Library" (above history) on the new page I see my playlists. If I click on the sign in on the left side (under history) it shows me it shows me again to sign in (even though I had signed in before and I could see my picture on the top of the right corner), I click on my icon and I read: 405. That’s an error. The request method GET is inappropriate for the URL /youtubei/v1/guide. That’s all we know.

It seems like I am signed in, but at the same time not signed in. It's very strange and it has never happened to me. Firefox is updated. On my mobile I don't have any problem. I used Google Chrome and Microsoft Edge and I don't have any problem. Everything is OK there. Only with Firefox on PC I have this problem. I cleared the Cache and Cookies and restarted it, but the problem remains. I also turned off all my add-ons and it didn't fix the problem. What to do? Please, I need your help.

Asked by sfakianaris 2 weeks ago

Last reply by Daniel Liao 2 hours ago

New versions of Firefox are very slow for download speeds. 50% of what is available from my provider. Safari is at 100%. Is this from security and filters ?

Recently updated to the latest 2 versions and Firefox is failing download speed wise. Upload speeds are what they should be. I have ran speed tests from multiple sources… (read more)

Recently updated to the latest 2 versions and Firefox is failing download speed wise. Upload speeds are what they should be. I have ran speed tests from multiple sources and all return a similar range - 40-60Mbps. My provider speed is 100Mbps. I have run the same tests with Safari and it is operating at 100% speed wise. Are new security features and / or tracking filters responsible for this slow down ?

Asked by bobbymacbean 5 months ago

Last reply by FredMcD 5 days ago

disabling private browsing using `policies.json` seems not work

I followed https://support.mozilla.org/en-US/questions/1229792#question-reply about, disabling private browsing using `policies.json`, but that seems not work. PS: am usi… (read more)

I followed https://support.mozilla.org/en-US/questions/1229792#question-reply about, disabling private browsing using `policies.json`, but that seems not work.

PS: am using ubuntu 18.04

Asked by lubegasimon 5 minutes ago

Firefox 80 isn't exporting all of my Bookmarks

Hello everyone! I've just upgraded my Windows (10) browser to Firefox 80. Unfortunately, it isn't exporting all of my bookmarks - only some of them! Any idea how I can f… (read more)

Hello everyone!

I've just upgraded my Windows (10) browser to Firefox 80. Unfortunately, it isn't exporting all of my bookmarks - only some of them!

Any idea how I can fix this problem? TIA

Asked by prb0123 1 hour ago

Last reply by jscher2000 8 minutes ago

Firefox loading pages from cache after latest update

I do web design. And my problem is that I used to click the refresh button in firefox and it would instantly load an updated version of the pages I was working on. But no… (read more)

I do web design. And my problem is that I used to click the refresh button in firefox and it would instantly load an updated version of the pages I was working on. But now it does the exact same thing I hate about chrome. It loads pages using cached css and javascript files. And the only way to view the updated websites is to go private mode which is very annoying. Is there an option to get around this? Or it's a software problem?

Asked by oleg.zyx 1 hour ago

What or which "Authentication app"??

I am attempting to perform a 2 steps verification. Firefox is asking me: "Open your authentication app and enter the security code it provides." What "Authentication a… (read more)

I am attempting to perform a 2 steps verification.

Firefox is asking me: "Open your authentication app and enter the security code it provides." What "Authentication app"?? On my Mac? On my iPhone? I have been unable to figure out what Firefox means.

I have tried a number of those apps, but none of the codes was accepted (Authenticator, Google's Authenticator, iDnow).

Any suggestion will be greatly appreciated. /Boris D.

Asked by DragonB 2 hours ago

How can I stop pdf files associations continually changing to Firefox?

Since the latest versions of Firefox--say, the last month or so--Firefox continues to override and change my preferred file association for pdf files. I have gone in thr… (read more)

Since the latest versions of Firefox--say, the last month or so--Firefox continues to override and change my preferred file association for pdf files. I have gone in through the Windows 10 Start/Settings/Apps to change the file association for pdf files to my Adobe Acrobat Pro, but within a few hours Firefox automatically changes it back, system-wide, to Firefox. This is quite frustrating, to say the least. I have tried the Options within Firefox, and choose (as I do for most files) to "Ask Me First" upon opening, but don't find any further file association info there. Nevertheless, even when viewing my files within Windows Explorer (File Explorer), I cannot keep my chosen files association of Adobe Acrobat Pro, as it continually reverts to Firefox.

How can I disable this behavior of Firefox 80.0.1 that is overriding my preference? Or is it a bug that can be fixed?

Thank you for your assistance.... Enten

Asked by enten 2 hours ago

Last reply by enten 2 hours ago

Suddenly, Facebook does not recognize my email/account when using Firefox. Works fine on other browsers.

I've been signing in to Facebook using Firefox for years. This week, the message "The email you’ve entered doesn’t match any account. Sign up for an account." appeared wh… (read more)

I've been signing in to Facebook using Firefox for years. This week, the message "The email you’ve entered doesn’t match any account. Sign up for an account." appeared when I tried to sign in. I have not changed the email. The email works to sign in using Opera. I have tried to troubleshoot by using Firefox Safe Mode, and Refreshing Firefox. No change. I have Googled and searched Firefox help for this problem, no luck. It worked fine in Firefox on Wednesday, then later that evening, started getting that message. What in the world? Is Facebook discouraging using Firefox? Thanks.

Asked by Kathy 2 hours ago

Last reply by FredMcD 1 hour ago

password storage

Hi Question I am redoing my computer and have considered restarting firefox at the same time being I have been on the same profile for ages and figured might be worth jus… (read more)

Hi

Question I am redoing my computer and have considered restarting firefox at the same time being I have been on the same profile for ages and figured might be worth just restarting with a new profile.

Now I know I can import bookmarks and such into the new profile after backing them up of course.

Question I have regards passwords and log ins.

I remember some time back I had lost some files including these and was able to restore them from an old back up of the profile. I think it was 2 files.

Are these files profile specific or can they be backed up on this profile and then copied into a new profile and work OK??

Or I just saw EXPORT LOGINS if I use this will it back up all my logins and then allot me to import them into the new profile like the bookmarks back up?

Thanks

Asked by scottish2 2 hours ago

Last reply by scottish2 1 hour ago