Firefox Support Forum

When the little yellow man is placed on to the map, and a direction arrow is clicked, the view just continues to spin round. Clicking on the 'X' in the top right hand corner terminates street view. This does not happen with other browsers.

My OS is Debian 12, Firefox is the latest version 115.9.1esr (64bit).

I've tried going into Full Screen mode three different ways:

• Clicking the green MacOS button in the upper left of the window
• In the Firefox menu in the upper right, to the right of the Zoom choice I click the full screen icon
• Pressing Command+Shift+F

But whatever way I do it, I still see the tab bar, address bar, and bookmarks toolbar rather than a true full screen. Not sure what I'm doing wrong.

browsing website (reddit or amazon for example), the window scrolls to the top every time I move the mouse. doesn't happen all the time though, and only in Firefox. I've serached the internet and can't find anything related. Please help

I tried to delete my primary password online, but system would not allow me to do so. I have exhausted all avenues to seek help, but to no avail. Any assistance would be greatly appreciated. Tmg3842@yahoo.com

Issue description: Similar as https://support.mozilla.org/en-US/questions/1294366 But I'm not using USB wireless receiver, I'm using wired network adapter for connection

I've been using the Firefox browser, and recently when downloading files with Firefox, sometimes it prompts: .part could not be saved, because the source file could not be read. # see image #1 I'm trying to download file to disk D. But the fail tips is download .part file to disk C. Maybe firefox is using some file cache policy which I don't know. I also checked both two location, my account have read/write access.

I can try to resume the download, and the download progress will increase, but about half a second later it will fail again. If the file is small and my internet speed is fast enough, after several attempts the file will eventually download successfully. # see image #2 I have tried using "private window" or enter "about:profiles" to create/use a new and clean profile, but the issue still persists. # see image #3 I tried using other download tools like "Internet Download Manager", and the download was successful. It's ok for use chrome to download the same file to same disk location. The problem recently emerged, it didn't exist before. At least a month ago, the same computer didn't have this issue. I'm not using parental controls.

Enivronment: OS: Windows 10 professional 22H2 Firefox version: "124.0.2 (64 位)", auto update is enabled, it should be the newest version. security software: windows defender

Hi,

The website below is not opening in Firefox but in Chrome. What setting is missing in Firefox? https://de.yvesdelorme.com/

I'm having trouble with Firefox where images aren't loading on some websites, even though they display fine in other browsers. I've tried clearing the cache and restarting Firefox, but the issue persists.

Is there anything else I can try to fix this problem and get images to load properly?

I am using Ubuntu 23.10.1 with KDE Plasma desktop environment. Since recently I've been experiencing the following problem with Firfox document viewer: after a period of inactivity, PDFs become unreadable, and seem to cumulate everything that was displayed on screen (see screenshot). Ctrl + F5 does not help, and neither does closing the window and opening a new one with a link to the file. KDE Document Viewer displays the same file correctly.

I have a well hidden web server that uses HTTP. I need to download files from that server. After the newest update, Firefox now gives a warning about the website and on that warning is a button to "Allow Download". However when I click on that button, the file that gets downloaded IS NOT the file that I was initially attempting to download. It looks like it is a copy of the web page that was being displayed at the time. I noticed this behavior at work. I went home and used Firefox to connect to the server and everything connected and downloaded correctly. I went to see what version of Firefox was running. It was 124.0.2 and there was a button saying "Update Firefox". I clicked that button. My home Firefox updated to 125.01 and my home version of Firefox now also downloads the wrong file.

The pinned shortcuts on my newtab page have all disappeared once again. I've gone to about:config > browser.newtabpage.pinned and my shortcuts are all listed. But only blank boxes show up on the page. It will not accept a new entry when I try to enter one. It goes back to the blank white box. Why does this keep happening? Can anyone give me a Firefox for Dummies way to fix this?? Thanks!

Email removed for privacy

We have an electronic document management system in our company. The system is an internal system without access to the LAN. Firefox detects files downloaded from it as potentially dangerous after the last update. Is there a way to prevent files from this website from being detected as potentially dangerous?

The 125.0.2 update broke Amazon Prime Video. Firefox refuses to play ANY video, causes website to return a "That shouldn't have happened" error page. Prime Video plays just fine on Safari 16.6.1, macOS 11.7.10. Amazon says just to use Safari, but I want Firefox to work right.

The past two days Ive had about a dozen addons all updated with the same similarity, i.e.

visited-color picker 1.2resigned1

Every one has not been updated for 6-7 years. I don't see any release notes. Is this some sort of qualifying re-certification procerss?

Firefox Setup 125.0.2.exe popped a flag on Jotti's malware scan: ClamAV: Win.Trojan.Spora-7724442-0 I know this is going to turn out a false positive because VirusTotal came up with no flags but can someone at Mozilla get this flag cleared at Jotti's/ClamAV ? thanks

https://virusscan.jotti.org/en-US/filescanjob/20cqpwvtma

I had to reset my primary password. Now the new password is not being accepted. And I keep getting a pop-up asking for the password. What can I do to have my password accepted?

I already tried to un-check "use primary password" in settings but cannot accomplish that with a password that is rejected.

Everything is gone….bookmarks, passwords, history on my desktop computer and I have no idea why. I opened Firefox and the home page was different and then noticed nothing was the same. I dl Firefox again, no help, same result. I do have my desktop synced to my iPad and laptop but I’m concerned they will import from the desktop and get wiped out. Is there a way to sync from the laptop to the desktop? I am at a complete loss on how to fix this. I do run a backup on this computer. Would that help? Restore point?

Many thanks,

Len

Issue summary: I lost over 100 sites listed in the Cookies and Site Data section when I simply removed a few websites in the Enhanced Tracking Protection section.

Under the Browser Privacy section, the two subheads, "Enhanced Tracking Protection" and "Cookies and Site Data" serve two distinct purposes—as I understand. Enhanced Tracking Protection will automatically add the URL of a webpage (that you currently have open) to the Enhanced Tracking Protection screen whenever you disable the shield in the search bar. This will turn off tracking for that website until turn you it back on. You can also manually add websites to the Enhanced Tracking Protection screen if you have mulitples to add. This whitelist will stay active until you delete them or click on the shield to turn it back on.

The Cookies and Site Data section further down, allows you to create a list of sites that you want to BLOCK, ALLOW FOR SESSION, or ALLOW cookies and site data to be used, and retained or not. This differs from the Enhanced Tracking Protection section.

Today, I wanted to delete one of the websites listed in the Enhanced Tracking Protection, and did so manually. But since there were only a couple listed (I rarely add to this screen), I simply clicked on "Remove All Websites" instead of "Remove Website." Unfortunately, when I went down to the Cookies and Site Data list (which I use all the time) to add a new URL today, my entire list was gone! I did not remove or enter anything in the Cookies and Site Data screen today, prior to using the Enhanced Tracking Protection screen.

As you can guess, I am sick because I had over 100 sites listed in the Cookies and Site Data section, and lost them all when I removed the few websites in the Enhanced Tracking Protection section. I don't know why or how this happened, but it is worth noting that I did just update Firefox this morning to vs 125.0.2 (from 124.0.2). My list is gone, but does anyone have a reason why it happened and is there a way to prevent that in the future? Or is it some kind of bug with the latest release or an earlier one. (I haven't opened the Enhanced Tracking Protection screen for a long time, so it could be from any past release.) Sorry I don't have more info than that. Any solutions would be appeciated.

I frequently attempt to open news articles or other pages requiring form fill-in but instead get a page that advises me to disable an adblocker. I have no idea what Firefox (yes, up-to-date) uses or how I could set it to allow pop-ups for a particular site. Help!