I can no longer sign in to my email. HELP!

I recently upgraded FF on this computer and can no longer sign in to my att.net email account, although I was able to sign in on another computer on FF earlier today. I … (read more)

I recently upgraded FF on this computer and can no longer sign in to my att.net email account, although I was able to sign in on another computer on FF earlier today. I just get an error message and Att can't help...is there a setting that has me locked out? I can also access email on other browsers just not the FF version on this computer.

Asked by onekooch 1 week ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

Help With Logon, Please. 10 Years Since Last Logon

Suffered Head Injury; 10+ Years Passed. Had Mozilla Account... Help With Recovery, Please. Current Email: <lsmith208427@gmail.com </p> I Want Desperately OUT OF… (read more)

Suffered Head Injury; 10+ Years Passed. Had Mozilla Account... Help With Recovery, Please. Current Email: <lsmith208427@gmail.com </p>

I Want Desperately OUT OF GOOGLE! 323-579-7462, THANKS

Asked by Larry Smith 1 hour ago

Certificate manager

I am trying to backup a certificate using certificate manager but I keep getting the error “Failed to create PKCS #12 backup file for unknown reasons” I have tried everyt… (read more)

I am trying to backup a certificate using certificate manager but I keep getting the error “Failed to create PKCS #12 backup file for unknown reasons” I have tried everything to get this to work

Asked by jenna.tate 1 hour ago

connectivity at startup

on using firefox for first time, get message The connection has timed out The server at www.google.co.uk is taking too long to respond. The site could be temporari… (read more)

on using firefox for first time, get message


The connection has timed out

The server at www.google.co.uk is taking too long to respond.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

on re-try, problem disappears using 136.0 Beta 5 last daily update 12 Feb 2025

Asked by nooneroberts610 1 hour ago

Your browser is no longer supported

when open instagram or facebook i get this Your browser is no longer supported i try to download firefox i get this You have OS X 10.10.5. The application requires O… (read more)

when open instagram or facebook i get this Your browser is no longer supported

i try to download firefox i get this You have OS X 10.10.5. The application requires OS X 10.12 or later.  

my lap top macbook 2014 any help thx

Asked by Mr O 1 hour ago

Yesterday, all my bookmarks disappeared. I always select update when Mozilla asks.

Late yesterday, all my bookmarks disappeared. Whenever Firefox ask me to update, I do. Please advise if they are stored anywhere from which I can retrieve them. Probab… (read more)

Late yesterday, all my bookmarks disappeared. Whenever Firefox ask me to update, I do. Please advise if they are stored anywhere from which I can retrieve them. Probably close to a thousand.

Asked by desmond1 5 hours ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

Paypal doesn't work on Firefox

I thought I had fixed this problem but now it doesn't work again: When I click to pay with Paypal, it goes to the site, looks like it is logging me in. And then says "… (read more)

I thought I had fixed this problem but now it doesn't work again: When I click to pay with Paypal, it goes to the site, looks like it is logging me in. And then says "Something Went Wrong Try Again Return to Merchant." It does not happen on Safari. Can someone walk me through a fix?

Asked by wwwoolf 2 hours ago

Could not connect to the reCAPTCHA service. Please check your internet connection and reload to get a reCAPTCHA challenge.

Could not connect to the reCAPTCHA service. Please check your internet connection and reload to get a reCAPTCHA challenge. I periodically get the above displayed when I … (read more)

Could not connect to the reCAPTCHA service. Please check your internet connection and reload to get a reCAPTCHA challenge.

I periodically get the above displayed when I am trying to log on to some web sites, if I open another browser I can connect.

Can someone explain if and how I can get around this please.

Asked by ann.langston 2 hours ago

Some add-ons need re-enabling after every start

Ever since a few weeks ago, some of my add-ons as well as every new add-on I added after that are unavailable at the start of Firefox. I then have to click into the appli… (read more)

Ever since a few weeks ago, some of my add-ons as well as every new add-on I added after that are unavailable at the start of Firefox. I then have to click into the application menu, click on the warning message for that add-on and enable it again. Since this is quite tedious and frustrating, I tried looking online for any info. I tried updating everything, disabling and enabling manually and removed and re-added some if the add-ons that cause issues.

I am loath to set up a fresh profile or reset all add-ons as that would cost a lot of time to configure everything again. In hopes of a solution that avoids that I am asking here now.

Asked by bdns1 3 months ago

Last reply by bjsantos 2 hours ago

Saving articles

Could you please activate saving setting to articles. I can´t always read it immediately, but most of them would get some of my time later. I usually use bookmarks, but f… (read more)

Could you please activate saving setting to articles. I can´t always read it immediately, but most of them would get some of my time later. I usually use bookmarks, but find that tidier than it.

Asked by Andrés Felipe 2 hours ago

HDR video on YouTube is showing apparently maximum brightness

I've noticed that HDR content on YouTube plays at apparently maximum brightness, which is overwhelming. The same video using Google Chrome behaves as expected. For exampl… (read more)

I've noticed that HDR content on YouTube plays at apparently maximum brightness, which is overwhelming. The same video using Google Chrome behaves as expected. For example:

https://www.youtube.com/watch?v=Xod2xiLA9CM

I'm running FF v135.0 and Chrome v133.0.6943.54. When using Chrome, the video brightness matches system brightness settings on my Macbook Pro (running Sequoia 15.3) but when I use FF, the video itself is incredibly bright, as if the white levels have been maxed out. It seems to be a problem with handling the HDR content. Even stranger, it's as if the browser is able to increase my screen brightness itself, but only in the video pane. I doubt that's actually happening, but that's what appears to happen. If I switch to another tab and then back to the video, it takes a few seconds for the video pane to increase extreme levels.

Also, I tried to take a screenshot of it but the screenshot doesn't show the extreme bright levels that I see when I'm using the browser.

Asked by John Neiberger 21 hours ago

Last reply by John Neiberger 3 hours ago

How do I get Firefox to workproperly?

I cannot open any web sites from the Mozilla Firefox on my computer. Every attempt gets the message :tab has crashed. Will I need to abandon using Firefox if this … (read more)

I cannot open any web sites from the Mozilla Firefox on my computer. Every attempt gets the message :tab has crashed. Will I need to abandon using Firefox if this is an unfixable problem?

Asked by alden53 3 hours ago

Strange characters/font on browser

(MacOS) My browser is displaying strange characters or font and I can read the settings to remedy this issue. I have tried a fresh install as well as resetting the brows… (read more)

(MacOS)

My browser is displaying strange characters or font and I can read the settings to remedy this issue. I have tried a fresh install as well as resetting the browser to default. Please help

Asked by Fin 3 hours ago