Firefox Support Forum

I have no audio in youtube when using Firefox only. Audio works fine in other browsers.

I am tech-challenged and this has been going on for a while, but I now really need to use youtube, but do not want to use a browser other than Firefox.

Thank you.

I can no longer access The Washington Post using Firefox even though I have a subscription. The website pops up for a minute and then disappears. I have done a search for help with this problem, but I've not found a solution. This doesn't happen with any other site. Any suggestions for how to remedy this problem?

I am currently using Firefox v. 100.0 (64-bit) on Windows 10 Home v. 21H2. Recently, I have been unable to get package tracking information from the website fedex.com, nor can I log into my FedEx account. When trying to track a package, the FedEx site displays the following message: "Unfortunately we are unable to retrieve your tracking results at this time. Please try again later." Likewise, when trying to log in, the site shows this message: "We are having trouble establishing a connection. Please refresh the page." Repeated attempts in both cases have failed. In the past, the fedex.com site has functioned flawlessly with Firefox. Moreover, I do not experience either of these problems with Google Chrome.

Please advise.

Unable to log into my Citizens Bank account. I keep getting an "Access Denied" "You don't have permission to access "https:citizensbank.com/HomePage.aspx" on this server." Tried updating Firefox and Troubleshoot mode.

Hi. In the past week, my Firefox has been giving me this message for many sites - all of which I've landed on before and I trust. Firefox wants me to contact the website owner which is not do-able. Any suggestions? Thx!

Here's the error msg I get: An error occurred during a connection to www.google.com. PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

When I try to log on to hmnow.com, all I get is a white screen. I worked with Hallmark support, but they couldn't figure it out even though I have a paid subscription with them. I've rebooted my Mac and it says I have the latest Firefox version installed. This has gone on for weeks. I've had no problem with any other website.

I'm getting a blank/black screen when I try to signup for Disney Bundle....

https://www.disneyplus.com/en-gb/sign-up?type=bundle

What's going on...my settings? Which one/s...

I AM CSCTRANSPORT.IN LAST FEW DAYS ITS NOT WORKING WITH MOZILLA FIRST PAGE MAY OPEN AND REDIRECT TO ITS SOURCE PAGE THEN IT WILL SHOWS SORRY PLEASE TRY AGAIN MESSAGE

I have noticed in a couple of websites, a link or text box does not appear in Firefox, but does in Chrome (unfortunately, I don't remember which site that was). Also I have tried to open my Citibank account (Citibank.com.au) but it comes up with an error and wont open, yet it does with Chrome. I would rather not use Chrome, but I may not have a choice if this problem is not addressed.

A few days ago the Best Buy website started giving me this message:

We’re sorry, something went wrong.

And yesterday I cannot get into the Walmart website.

This was all working perfectly fine last week. What's up Mozilla??? Oh, and both websites work perfect on Chrome as I had to use them to place my orders because Mozilla decided to all of a sudden make changes...

Please tell me how to fix this problem: ever since I allowed Firefox to upgrade, I cannot load pages for banks/credit card accounts. I can do it on my Apple phone and IPad. So I believe it is a Firefox problem. I prefer using my desk top computer to pay bills. Please help me sort this out. I will change browsers if you can't help me. I'm not being snarky, just very upset that your upgrade did this to me. I am a 81 years young senior female, so please don't get to techy with the answer, keep it simple for this old brain. BTW, I cleared cookies and cache, didn't help. Thanks, Norma

moz-extension://05fce67b-7fb7-493b-950e-6c79939c569b/pages/consent/consent.html?url=https%3A%2F%2Fsearch.yahoo.com%2Fyhs%2Fsearch%3Fhspart%3Dtrp%26hsimp%3Dyhs-001%26grd%3D1%26type%3DY21_F163_204855_110220%26p%3Dbugerking

This extension, even if it is Firefox's extension, I do not want. It is hindering my ability to get my schoolwork done your browser that I like to use. I really do not want to have to make the complete switch to Edge. I should not have to add this extension that I do not want.

Hello!

I've seen several people ask this question but it was for Windows or Mac. I'm running current Lubuntu on an HP laptop and every few weeks I get this error message and can't shake it. I've tried several fixes up to and including reinstalling the distro but if it fixes itself it seems to be random. Any help would be appreciated

I was on a website last night to pay property taxes and the check box won't click. had to switch to safari. Had issues with tax act with the same similar problems. firefox 99.0.1 OS 10.13.6

I can access all the usual websites I visit, but not my own website: "zoomselling.com." However, I can access it on my cell phone and the website folks checked and tell me my website is working fine. I was able to access the website using 'duckduckgo' but only after I verified I wasn't a bot. I think there's some security issue that is causing the firefox browser problems with the website.