File extension removed during download

I noticed during a firmware download with the file extension .DAT that Firefox removed the extension. The file was not recognizable during an attempted firmware upgrade a… (read more)

I noticed during a firmware download with the file extension .DAT that Firefox removed the extension. The file was not recognizable during an attempted firmware upgrade afterward. This is a new issue occurring sometime in the past several months, since last firmware update. Firefox preferences are set to download .DAT files. No other settings are listed for that file extension. I verified the issue points toward Firefox by checking the download with another web browser which completed the download with the extension.

Asked by jacco237 4 days ago

Last reply by denitroid 5 hours ago

Teams

This morning, I needed to join a Teams meeting. After I'd clicked the link, I was asked if I would allow Microsoft to use my audio and video; I ticked "Allow". But, when … (read more)

This morning, I needed to join a Teams meeting. After I'd clicked the link, I was asked if I would allow Microsoft to use my audio and video; I ticked "Allow". But, when I joined the meeting, I found that I could hear and be heard but I couldn't be seen; my video icon refused to react when I tried to get it open. It was only when I came in through Edge that I could be both heard and seen. Is there any way I can get into a Teams meeting through Firefox? (I have downloaded Teams on to my desk top.) Steve

Asked by steve.whitley 1 hour ago

Last reply by Paul 18 minutes ago

using firefox 102.0.1 - suddenly have problems on Amazon

As of yesterday I cannot use Firefox on Amazon from my desktop. I can use it from both of my laptops and, on my desktop, I can use Amazon from Google Chrome. When I try … (read more)

As of yesterday I cannot use Firefox on Amazon from my desktop. I can use it from both of my laptops and, on my desktop, I can use Amazon from Google Chrome.

When I try to search products on FF I get a black screen. When I try to access my wish list, I get multiple error messages.

I tried Re-installing FF but the same problem persists. I have not tried uninstalling/reinstalling yet.

I did a full virus scan overnight. No problems were found in the scan.

Asked by Rosaliy Lynne 3 hours ago

Last reply by RobertJ 2 hours ago

title bar buttons

I found that whenever I press the alt button on my keyboard, the title bar appears above the tabs, but it only stays there until I click the mouse. How can I make the ti… (read more)

I found that whenever I press the alt button on my keyboard, the title bar appears above the tabs, but it only stays there until I click the mouse. How can I make the title bar stay?

Asked by Reikson 3 hours ago

Last reply by Tan Chee Keong 3 hours ago

USPS issue

I can log in to USPS but when Firefox sends a request to the USPS server, I get a BAD REQUEST return. See image. I did not have this problem up until about a month ago. C… (read more)

I can log in to USPS but when Firefox sends a request to the USPS server, I get a BAD REQUEST return. See image.

I did not have this problem up until about a month ago.

Currently running the latest update of Firefox.

Thank you

Asked by rdaffeldt 4 hours ago

Last reply by RobertJ 3 hours ago

FULL SCREEN DOES NOT WORK CORRECTLY WITH SOME FACEBOOK GAMES

Several FACEBOOK games show OVER MAGNIFIED when going into full screen. Some examples are SPADES PLUS and JUNE's JOURNEY. The problem started about 3 weeks ago. The only … (read more)

Several FACEBOOK games show OVER MAGNIFIED when going into full screen. Some examples are SPADES PLUS and JUNE's JOURNEY. The problem started about 3 weeks ago. The only "workaround" I can find is to try to hit F11 and / or control - . It might take a dozen or so attempts to finally get it to show correctly. The problem does not exist in OPERA or CHROME. ( These browsers have their own unique problems, such as extreme slow response in Spades Plus ).. I have uninstalled and reinstalled Firefox several times to no avail. I am using a LAPTOP with WIN 7 OS. All has worked well up until about 3 weeks ago.

Asked by rvanceimvu 4 hours ago

Last reply by RobertJ 2 hours ago

url autocomplete

Since a recent update. Whenever I start typing a URL into my address bar such as "goo" expecting "google.com" or the like to come up nothing happens. It appears the URL a… (read more)

Since a recent update. Whenever I start typing a URL into my address bar such as "goo" expecting "google.com" or the like to come up nothing happens. It appears the URL autocomplete is no longer functioning. I've searched extensively for a solution to the issue but have come up with nothing useful. If you can help I would appreciate it.

Asked by amw3223 4 hours ago

Last reply by Tan Chee Keong 3 hours ago

Problem with saving webpages with .com etc. in title

Hello, in last few days I notice that when you try to save web page that has title ending with .com or anything like that saved file has .com extension instead of htm. I … (read more)

Hello, in last few days I notice that when you try to save web page that has title ending with .com or anything like that saved file has .com extension instead of htm. I often use this option and I'm sure it must be one of the latest updates that started to cause that. Any chance it gonna get fixed and Firefox start adding .htm after .com?

For example try saving page https://www.naturalnews.com/ its title is "Natural Health News and Scientific Discoveries - NaturalNews.com" and saved file has .com extension. I need to fix it everytime and add .htm manually.

Martin

Asked by nabaC 5 hours ago

Last reply by jscher2000 - Support Volunteer 7 minutes ago

Firefox hangs a long time before opening pdf files

Whenever I try to open a pdf file (automatically opened in Acrobat), Firefox hangs a long time, before eventually opening it in Acrobat. When I open the download dialog, … (read more)

Whenever I try to open a pdf file (automatically opened in Acrobat), Firefox hangs a long time, before eventually opening it in Acrobat.

When I open the download dialog, it always shows the file is almost downloaded, but the progress bar always hangs near the end. When I go to the download folder, I always see the pdf I'm trying to open with a filesize of 0kb. This behaviour is the same for large and small files. Eventually (after several minutes), it just opens as it should.

I already tried reinstalling Acrobat.

The behaviour is the same in regular Firefox (102.0 64-bit win7) and Firefox developer (103.0b4 64-bit win7).

It is specifically with pdf files. Other downloaded documents seem to open as it should.

Can someone help me to trace and solve the cause of this issue?

Asked by Jan 7 hours ago

Last reply by Dropa 4 hours ago

sync problem for the same account 不同设备的账户同步问题

I used the same account with two computers. I always keep my account in sync. Actually, they do not. My previous notebook has a series of bookmarks, but the bookmarks in … (read more)

I used the same account with two computers. I always keep my account in sync. Actually, they do not. My previous notebook has a series of bookmarks, but the bookmarks in the latter one is exactly different. It seems like two accounts, but I log in with the same account. Miracly, when I log the same account with my phone, the bookmarks in my phone is sync with my previous notebook I don't know how to solve it and appreciate your answer.

我有两台笔记本,登录同一个账户时是不同步的。两个笔记本的书签页完全各顾各,但我登录的是一个账户且一直保持着同步。当我用手机登录同一个账户的时候,手机会有第一个笔记本同步;第二个笔记本就好像完全是新的账户。 我不知道怎么解决这个问题,希望专业的你的回复。

Asked by siffer391 15 hours ago

Last reply by Tan Chee Keong 14 hours ago

Unable to use PayPal to buy "Unlimited Relay"

I have been trying for over 2 hours off and on over the past several days to pay for your unlimited relay service to no avail, using my paypal account. I login to my PP a… (read more)

I have been trying for over 2 hours off and on over the past several days to pay for your unlimited relay service to no avail, using my paypal account. I login to my PP account popup window and am taken to the next window where I can - theoretically - choose which means of payment I want to use. Most often I don't have the time to check the banner for Agree and Pay as the app immediately takes me to the page where it tries to connect to register the payment. Then I get the message to the effect of the app is too busy and 'Try again later', so I hit the 'try again' button and am taken back to the login page. Usually, at this point I login, am taken to the Agree and Pay screen but which no longer displays the button to agree and pay, so now the app will no longer register anything and comes to a -- Full Stop. Sometimes for variety I am taken back to the opening page where I again choose PayPal which begins the whole procedure all over again.

All I'm trying to do is pay Firefox $0.99@month for this "unlimited" service. It shouldn't be this hard. I have also tried to pay using MS Edge; same thing: 'Server busy, try again later' Any suggestions to rectify this annoying time sink would be welcomed.

I am running FF 102.0 64bit on Windows 10 Pro Version 21H2 Installed on ‎6/‎18/‎2021 OS build 19044.1766 Experience Windows Feature Experience Pack 120.2212.4180.0

   On 07/05/2022 3:22 PM Firefox Accounts <accounts@firefox.com> wrote:

Asked by thevike 17 hours ago

Last reply by Paul 8 hours ago

Firefox not responding when playing video

Recently got a new computer with Windows 11, and now whenever I try to play a Youtube video or videos on other sites, Firefox as a whole slows down. There is a delay when… (read more)

Recently got a new computer with Windows 11, and now whenever I try to play a Youtube video or videos on other sites, Firefox as a whole slows down. There is a delay when starting the video, and at times Firefox stops responding if I try to switch to another tab when this is happening. (Not always, but sometimes).

The delay can be anywhere from 5 to 45 seconds or so, and repeats whenever I pause and unpause a video, or even rewind slightly. This doesn't seem to be buffering, and videos seem to work just fine on Edge. Any idea what could be causing this issue?

Asked by goblinsforum 17 hours ago

Last reply by jonzn4SUSE 16 hours ago

malfunctioning Firefox

Thanks to Robert for a quick reply. The problem is that when using FIREFOX, images that are on my website do not appear. However, when using Chrome or any of the others… (read more)

Thanks to Robert for a quick reply. The problem is that when using FIREFOX, images that are on my website do not appear. However, when using Chrome or any of the others (including my phone), they do appear.

I also think that Firefox is preventing some of the links I receive from connecting.

In short, I am not very happy with Firefox!

Asked by Betsy13 20 hours ago

Last reply by RobertJ 19 hours ago