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Firefox hangs/freezes after 85 update.

Hi everyone, After the 85.0.0 update and still now with 85.0.1 and 85.0.2 firefox crashes. It's usually happened with clicking a link that'll take action outside of fire… (read more)

Hi everyone,

After the 85.0.0 update and still now with 85.0.1 and 85.0.2 firefox crashes. It's usually happened with clicking a link that'll take action outside of firefox (not a url link but a download attachment link in gmail or a print link). I've also had it happen with placing links from the search bar to the bookmark bar, and just recently opening up the 'show all bookmarks' window.

It'll hang, i won't be able to click anything, and then it'll give me the 'close window' screen. It's never fully crashed and given me an error message. I start up firefox again, restore the session and everything is back to where it was.

I've tried refreshing. I've tried creating a new profile. I've tried uninstalling and downloading 85 direct from mozilla. Nothing seems to be working. I'm going to see how it does for a bit in safe mode, but all the add-ons I have I've had way before the 85 update and all of them are recommended by mozilla.

I'm all ears (eyes?) for solutions!

Asked by info4851 4 days ago

Last reply by info4851 2 hours ago

Joining Zoom Meetings

My Firefox browser is not enabling direct entry into Zoom meetings when clicking on links in email meeting invitations. The invitation link in the email opens the Zoom p… (read more)

My Firefox browser is not enabling direct entry into Zoom meetings when clicking on links in email meeting invitations. The invitation link in the email opens the Zoom program but not the meeting. I have tried utilizing Chrome and the meetings open directly when accessed through the link in an email invitation. Any assistance troubleshooting the problem in Firefox is appreciated.

Asked by srapoport 5 hours ago

How to turn off flashing tab banner upon notifications

I'm really annoyed by Telegram and Email tabs flashing at me constantly. I need this to stop. I've tried the solutions at https://support.mozilla.org/en-US/questions/1185… (read more)

I'm really annoyed by Telegram and Email tabs flashing at me constantly. I need this to stop. I've tried the solutions at https://support.mozilla.org/en-US/questions/1185683 and https://support.mozilla.org/en-US/questions/1107234, but I think they're out of date.

Asked by pvlkmrv 7 hours ago

Microsoft Surface On-Screen Keyboard Crashes Only in Firefox

When my Microsoft Surface is in tablet mode and I click in any text field in Firefox, the on-screen keyboard pops up, there's a little shutter on the screen, and the keyb… (read more)

When my Microsoft Surface is in tablet mode and I click in any text field in Firefox, the on-screen keyboard pops up, there's a little shutter on the screen, and the keyboard closes. If I open the keyboard again by clicking in the task bar, the same thing happens again. The on-screen keyboard works perfectly in all other apps.

Anyone come across this before? Any thoughts?

I'm using the latest version of Firefox and Windows.

Asked by stephenbettridge 8 hours ago

pid and tab

hi i see that i have a tab that uploads and i know its PID (via the task manager) I want to close him, but i don't know which tab it is, is it possible? Is there a way to… (read more)

hi i see that i have a tab that uploads and i know its PID (via the task manager) I want to close him, but i don't know which tab it is, is it possible? Is there a way to suggest an option that shows the CPU and up/down usage when the mouse stays over a tab? or is there a soft or plugin to do that? thx

Asked by moijdik 9 hours ago

Last reply by moijdik 8 hours ago

While browsing between Youtube and my university website, I got a strange pop up message.

As per topic title, while downloading files from my university website for class and switching back to a youtube page, I got the strange popup "Would you like to make thi… (read more)

As per topic title, while downloading files from my university website for class and switching back to a youtube page, I got the strange popup "Would you like to make this document your home page?" I selected no, but I would like to know if this is merely something that can happen at random with Firefox, or potential malware or the like.

Thank you.

Asked by J 10 hours ago

Last reply by J 9 hours ago

Accees Denied: You don't have permission to access "http://xxxxxxxxxxxxxx.jsp" on this server. Reference #18.8c00c045.1613833815.188db1ca

I'm getting this error message on a site I have visited for 10 years without a problem. Last week this error message came up. Its for a financial website. I have been … (read more)

I'm getting this error message on a site I have visited for 10 years without a problem. Last week this error message came up. Its for a financial website. I have been able to reach the same website through Safari and Opera so its a Firefox issue.

Access Denied You don't have permission to access "http://xxxxxxxxxxxxxx.jsp" on this server. Reference #18.8c00c045.1613833815.188db1ca

Asked by Jimceez 4 days ago

Last reply by Jimceez 11 hours ago

Scrolling problem

I couldn't find this so I worked it out myself... post this as a fix for others! TROUBLE: I have had problems with scrolling down using the scroll bar on reddit and elsew… (read more)

I couldn't find this so I worked it out myself... post this as a fix for others!

TROUBLE: I have had problems with scrolling down using the scroll bar on reddit and elsewhere. When it got near the bottom it would uncontrollably jump back up not allowing me to get to the bottom of the page whether I held it with the cursor or not.

FIX: Go into options, general, browsing and turn off SMOOTH SCROLLING and AUTO SCROLLING.

Asked by jrfoleyjr 11 hours ago

Printing "current page" in firefox

I have a multiple page email or document and I only want to print one single page. On the standard print dialog box there was an option to click "current page". This wa… (read more)

I have a multiple page email or document and I only want to print one single page. On the standard print dialog box there was an option to click "current page". This was fast as it only involved one single click and then hit print. After an updated a few months ago the option to print the current page is not longer highlighted and cannot be clicked. I have to chose "pages" then type in the page number then click the print button. Can the print current page radio button be engaged again in the config somewhere?

Asked by romean2 15 hours ago

adding senders to safe list in outlook

I had some e-mails sent to junk by mistake but when I click "it's not junk" then open the e-mail and click on "add to safe senders list" this command is ignored as the ne… (read more)

I had some e-mails sent to junk by mistake but when I click "it's not junk" then open the e-mail and click on "add to safe senders list" this command is ignored as the next time I receive an e-mail from that sender it is again sent to junk. Microsoft tell me it's a browser (i.e. Firefox) issue. Can anyone please help ?

Asked by stef.1951 16 hours ago

sending sync to a device

I am located in an area wherre mobiles cannot be used because there is no signal. I have been trying to send sync to a USB memory stick but Firefox will not allow me to d… (read more)

I am located in an area wherre mobiles cannot be used because there is no signal. I have been trying to send sync to a USB memory stick but Firefox will not allow me to do this. Firefox insists that sync can only be sent to mobile devices. I am using Firefox on a desktop with Windows 10.

Asked by no signal for mobiles 19 hours ago

Unable to load PKCS11 module

Hello, I'm using Firefox 85.0.2 on macOS 11.2.1 and I can't load the PKCS11 Device Driver for my eSign. All the necessary drivers are installed on the system and the Char… (read more)

Hello,

I'm using Firefox 85.0.2 on macOS 11.2.1 and I can't load the PKCS11 Device Driver for my eSign. All the necessary drivers are installed on the system and the Charismatics Scard Utility recognises the devices properly. What's even stranger, is that I was able to add the device in Thunderbird (78.7.1).

Can anyone help me figure out what's wrong and get the device working, please?

Thanks!

Asked by BZ 1 day ago

Last reply by BZ 21 hours ago

Ctrl+Shift+W combination works wrong.

We already have Ctrl+Q and Alt+F4 combinations for close window, Ctrl+Shift+W should work differently. It should close all tabs (Like Ctrl+W close current tab, Ctrl+Shift… (read more)

We already have Ctrl+Q and Alt+F4 combinations for close window, Ctrl+Shift+W should work differently. It should close all tabs (Like Ctrl+W close current tab, Ctrl+Shift+W should close all), but not a window! This combination used to clear your workspace and start visiting new sites from scratch, but not for exit!

Asked by luarocks 1 day ago

Last reply by luarocks 1 day ago

Can't change Firefox Account password

Hi, I'm unable to change my Firefox Account password. I navigate to the Manage Account page, click Change next to Password and enter my old and new password and nothing … (read more)

Hi, I'm unable to change my Firefox Account password.

I navigate to the Manage Account page, click Change next to Password and enter my old and new password and nothing happens. The page gives no indication that the change has applied and my password remains the same.

I have also tried this in a private window, on Google Chrome and on my phone and the same thing happens.

Asked by alex190 1 day ago

Last reply by alex190 1 day ago

High Data Useage

Checking on a surprise loss of 12.5 gigs, in an hour. and not online during that time, they are "looking into it." Did a review of data usage per app and found that Firef… (read more)

Checking on a surprise loss of 12.5 gigs, in an hour. and not online during that time, they are "looking into it."

Did a review of data usage per app and found that Firefox has used over 18g of data in the last 30 days alone. How is that possible? A relatively new phenomenon.

Suggestions?

No virus, no malware, ran a few other tests. No issues.

One add on is being used right now. all others have been off.

Thinking FireFox is hijacked?

Thank you.

Asked by Connie 1 day ago

Firefox doesn't connect unless I restart browser

Whenever I turn off my wifi or if I lose connection, the browser stops working after I resume connection. It won't connect to any site. I have to restart the browser and… (read more)

Whenever I turn off my wifi or if I lose connection, the browser stops working after I resume connection. It won't connect to any site. I have to restart the browser and then it works fine. I have this problem on both the desktop and laptop. Win 7 and Win 10. How can I fix this?

Firefox History Manipulation

Greetings. Whenever I click on a link to Facebook, the page manipulates the browser history, effectively disabling the back button by adding multiple instances of the sam… (read more)

Greetings.

Whenever I click on a link to Facebook, the page manipulates the browser history, effectively disabling the back button by adding multiple instances of the same page. I read that Google addressed this issue with Chrome a while back, but I don't find anything about a fix for Firefox. Is there one?

Thank in advance. Bill

Asked by firefox181 1 day ago

Last reply by firefox181 1 day ago

Migrating FF to a new computer

I will be moving my old 32 bit Win 10 OS to a new 64 bit SSD. How do I migrate bookmarks, prefs, etc to the new system? Anything special I need to do or know? jgb … (read more)

I will be moving my old 32 bit Win 10 OS to a new 64 bit SSD. How do I migrate bookmarks, prefs, etc to the new system? Anything special I need to do or know?

jgb

Asked by jgb 4 days ago

Last reply by jgb 1 day ago

Photo images in Yahoo stories

When I click on a story from the Yahoo homepage while using my FF browser, the images show up as gray with no image. On all other web sites, there is no problem with pho… (read more)

When I click on a story from the Yahoo homepage while using my FF browser, the images show up as gray with no image. On all other web sites, there is no problem with photos. This only happens in Firefox browser, not Chrome or others. I have tried finding the answer to this with no luck. Any help would be appreciated. Thank you.

Asked by moffettl 1 day ago