Showing questions tagged: Show all questions

Unable to

I tried redownloading Firefox after I saw that i was unable to download any extenstions/add-ons. Anytime i try to download something from the firefox browser, the downl… (read more)

I tried redownloading Firefox after I saw that i was unable to download any extenstions/add-ons. Anytime i try to download something from the firefox browser, the download fails or gets cancelled. I never changed any settings, how can i fix this?bold text

Asked by Qtip_69 1 week ago

Can't sign in to Chewy

Hello everyone, I have a problem in Firefox where I can't log into Chewy. I get the error "Secure Connection Failed". Turning off extensions doesn't help, this seems to … (read more)

Hello everyone,

I have a problem in Firefox where I can't log into Chewy. I get the error "Secure Connection Failed". Turning off extensions doesn't help, this seems to be a root problem with Firefox itself. I can sign in using Edge.

Asked by Krys 1 week ago

Unable to download/failed/cancelled downloads

I tried redownloading Firefox after I saw that i was unable to download any extenstions/add-ons. Anytime i try to download something from the firefox browser, the downl… (read more)

I tried redownloading Firefox after I saw that i was unable to download any extenstions/add-ons. Anytime i try to download something from the firefox browser, the download fails or gets cancelled. I never changed any settings, how can i fix this?

Asked by Qtip_69 1 week ago

Firefox archive folder cannot open

I cannot even download firefox because im getting an error message " cannot create temp archive folder" It wont even launch the install files. Something orgininally ha… (read more)

I cannot even download firefox because im getting an error message " cannot create temp archive folder" It wont even launch the install files. Something orgininally happened to firefox on my computer because i wasnt able to download anything with the browser download manager. I need help

Asked by Qtip_69 1 week ago

Last reply by Qtip_69 1 week ago

clearing restore bookmark list

When you go into 'Manage Bookmarks' and click on 'Import/Backup Bookmarks' is there a way to clear out the list of files listed when you hover over 'Restore ->' which … (read more)

When you go into 'Manage Bookmarks' and click on 'Import/Backup Bookmarks' is there a way to clear out the list of files listed when you hover over 'Restore ->' which brings up the list of recent bookmark files that you have restored?

Asked by Artoo Smith 1 week ago

Last reply by cor-el 1 week ago

Addon/Extension Not Staying Pinned

I've installed this extension: https://addons.mozilla.org/en-US/firefox/addon/public-ip-display/ I've pinned it and it shows up in the Toolbar, no issues till here. Ho… (read more)

I've installed this extension: https://addons.mozilla.org/en-US/firefox/addon/public-ip-display/

I've pinned it and it shows up in the Toolbar, no issues till here.

However, when I exit Firefox and open it again, the extension is no longer pinned. I cannot even locate the extension in the list of extension when i click on the little "puzzle" icon that shows you your lists of addons and allows you to pin them.

Everytime after I start a fresh session of Firefox, I have to go about:addons find the add on, toggle it off and then toggle it on again (it stays on after restart btw) for it show up in the toolbar.

Can you assist in figuring out why this addon is behaving this way?

Thanks!

Asked by Plasma0102 1 week ago

  • Solved

Lost bookmarks after installing Windows

I had to restore Windows to its initial settings. I lost all my programs because of this, including Firefox. I reinstalled the browser, logged in to my account (which is … (read more)

I had to restore Windows to its initial settings. I lost all my programs because of this, including Firefox. I reinstalled the browser, logged in to my account (which is synchronized), but instead of recovering all my bookmarks I got nothing. Empty bookmark box. What's worse, they were initially available on the mobile device, but they were also deleted there (both from the browser and from the smartphone). Firefox restored history, add-ons, but not bookmarks. Is there any way to recover these bookmarks?

Asked by macadr 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

Autofill Tab

Since the new update, when I select an autofill a new tab opens for the settings. I have closed it many times, double checked the settings and closed it, etc. but it stil… (read more)

Since the new update, when I select an autofill a new tab opens for the settings. I have closed it many times, double checked the settings and closed it, etc. but it still opens a new one every time I use the autofill feature... please advise.

Asked by NinjaJMom 1 week ago

Cut and paste is still broken

For months now I can't cut and paste if I use Firefox. I am not remotely interested is uninstalling a heap of adds in a vain attempt to fix the issue. I can use Google ch… (read more)

For months now I can't cut and paste if I use Firefox. I am not remotely interested is uninstalling a heap of adds in a vain attempt to fix the issue. I can use Google chrome and Wonderfox which don't suffer this issue. I fail to understand why Firefox is alone in this problem. I would switch to Wonderfox as a default but it only works on SSL sites. Please stop ignoring this issue and fix it. Running Windows 11 fully updated on an AMD cpu.

Asked by michaelgroves 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Bookmarks

I want to transfer all my bookmarks to another pc. I select export to HTML file and save to a flash drive. I insert the flash drive into the second pc then select 'import… (read more)

I want to transfer all my bookmarks to another pc. I select export to HTML file and save to a flash drive. I insert the flash drive into the second pc then select 'import and backup' and 'import bookmark from HTML' . Then select the Bookmark.HTML on the flash drive and 'Open'. But no bookmarks ever appear anywhere that I can find. How can I get the bookmarks?

Asked by GeoSpear 1 week ago

Last reply by GeoSpear 1 week ago

"503 Service Unavailable" message when tryinng to go to https://accesspeople.accessacloud.com/

Hello, I have the latest release of Firefox on windows 11. When I try to access accesspeople.accessacloud.com, the site I use to see my work's rota, the website doesn't… (read more)

Hello,

I have the latest release of Firefox on windows 11.

When I try to access accesspeople.accessacloud.com, the site I use to see my work's rota, the website doesn't work and shows this message;

" 503 Service Unavailable No server is available to handle this request. "


This website works fine with Chrome, Opera, Edge, etc.

I have tried disabling all extensions, turing off tracking, as well as clearing the cookies and cache for the site and still no luck.

Please let me know if you know of any solutions.

Thanks

Asked by joshldaniel73 1 week ago

Last reply by jonzn4SUSE 1 week ago

Cannot print from Firefox in Win 11, unless I log in as a different Windows user?

I cannot print from Firefox. It worked fine, and then stopped. I'm not sure what changed. It doesn't matter what printer I use. Even printing to PDF fails. No errors appe… (read more)

I cannot print from Firefox. It worked fine, and then stopped. I'm not sure what changed. It doesn't matter what printer I use. Even printing to PDF fails. No errors appear, and nothing shows up in the printer queue. All the other applications in Windows print just fine. It's just Firefox. And just for this one Windows user.

I tried clearing the saved printer settings in the about:support page. I tried refreshing Firefox. I tried uninstalling and reinstalling Firefox. I tried uninstalling, removing the mozilla folder in %appdata%, and reinstalling Firefox. No luck.

The only time I can get it to print anything is to log into a different user account on this same PC. Printing from Firefox seems to work then.

It seems there is some user-specific printer setting/file/whatever that is messed up. I'm not sure what else to try.

Thanks.

Asked by jason147 1 week ago

Outlook Freezing up Internet

With these updates the way Firefox handles Outlook seems to get worse and worse. I don't have these problems if I switch to Edge. If I'm watching streamers on Twitch the … (read more)

With these updates the way Firefox handles Outlook seems to get worse and worse. I don't have these problems if I switch to Edge. If I'm watching streamers on Twitch the streams pause while Outlook loads. It didn't used to do this. Something about that mail service is really hanging up the browser and it struggles more and more. There is always delay as it tries to load everything. The first email will take a while before it loads up. Sometimes if I close the tab and open a new one and try again it loads up faster. I've have all my cookies reset with this recent firefox update, everything got wiped for some reason, but getting them set up again doesn't help it. Clearing Cache hasn't helped it.

Asked by Gonnagle 1 week ago

Last reply by jonzn4SUSE 1 week ago

Keyboard Shortcuts Differences Between Windows and Linux

I often use Ctrl+Number to jump to a fixed tab, whereas on Linux the shortcut is Alt+Number, which causes some inconveniences. Is it possible to make Firefox use Ctrl+Num… (read more)

I often use Ctrl+Number to jump to a fixed tab, whereas on Linux the shortcut is Alt+Number, which causes some inconveniences. Is it possible to make Firefox use Ctrl+Number to switch tabs on Linux?

Asked by dice1101 1 week ago

Firefox stops working after working for a while

At some point after a Firefox and/or Windows update, Firefox started to stall after working for a while. When I open Firefox, I start surfing using multiple tabs, using b… (read more)

At some point after a Firefox and/or Windows update, Firefox started to stall after working for a while. When I open Firefox, I start surfing using multiple tabs, using bookmarks, typing URLs, or clicking on web links and then suddenly, the little dot in the current tab where I am trying to access another link, starts moving right and left indefinitely, apparently waiting or unable to access the desired page. After that I type well-known URLs (such as google.com) that I know "always" work, and the same thing happens. From then on Firefox cannot access any URL I throw at it (no error messages or warning of any kind) until I close Firefox and reopen. Once I reopen, the cycle repeats: it works for a while until it doesn't. I have cleared all cookies and caches, I have erased or disabled all extensions, but the problems persists. Any advise? Thank you.

Asked by butron43 1 week ago

Old Firefox Bug has returned in recent update 126.0.1

The first time i enter fullscreen for the on the current monitor, the window is not filled completely. It fixes itself if i exit fullscreen and enter it again. I did not… (read more)

The first time i enter fullscreen for the on the current monitor, the window is not filled completely. It fixes itself if i exit fullscreen and enter it again.

I did not observe this behaviour in 124.0

this also happened like 1 year ago. i made a comment about this in a bugzilla thread right here: https://bugzilla.mozilla.org/show_bug.cgi?id=1763981#c119

The fix mentioned in that thread is applied for me.

It does not fix it.

Asked by jan237 1 week ago

Last reply by jan237 1 week ago

email sign-in

Hi, I would like to remove the hints that appear below the sign-in box for my email account (yahoo). I want to be able to type in my email address each time without bein… (read more)

Hi, I would like to remove the hints that appear below the sign-in box for my email account (yahoo). I want to be able to type in my email address each time without being prompted by a hint address (windows 11/firefox browser). Please help me eliminate/delete the addresses that auto-populate the hints email addresses. Thank you.

ps: please note that I do not have an in-depth understanding of computers or computer development language (mostly computer illiterate). I cannot write or change code.

Asked by espaulding007 1 week ago

  • Solved

Unable to sign into 7plus.com.au website

I am unable to sign into the 7plus.com.au website. I have tried creating a new profile in Firefox (firefox.exe -p) but I have the same issues when using the new profile.… (read more)

I am unable to sign into the 7plus.com.au website.

I have tried creating a new profile in Firefox (firefox.exe -p) but I have the same issues when using the new profile.

When I go to the website, the 'sign in' button does not respond, nor does the 'Register' button. When I click on the 'Connect your TV' button and enter my credentials, I receive an error message:

Failed to sign in. Please try again later (error -1)

I do not have these issues if I use another browser, so this leads me to believe that Firefox may be the issue.

I realize the website developers may also be at fault here, but it seems odd that other browsers work, but Firefox does not.

If anyone can offer any help or advice, I am all ears, thanks.

Asked by trumpy81 1 month ago

Answered by zeroknight 1 month ago