Firefox Community Forum

How can I log into my account when Mozilla has locked it? You list no e-mail address, phone number, I have spent alot of time today trying to unlock my account? Why would I want to donate $ to Mozilla, when the customer service is so poor? My account username is [email address]. This is also my e-mail address. I would like to get my account unlocked so I can sync my passwords.

Thanks,

Joe

in the last week or so anytime I click on a page a new tab will open with junk ads or a popup will come up on the screen and block content. They can be closed and deleted but it happens continually no matter what settings I have or preferences set. I have pop up blocker toggled in the settings and I have a Mozilla ad blocker but it is not working. Please help! this is really annoying!

I am unable to load my Facebook . have Googled the problem but am anable to perform most of their advice. I am running W11 and have emptied the cache but this didn't fix the problem. Please help !!

Hello Mozilla Team,

I'll directly jump into - 12 years of Bookmarks and history are gone after the last update. No warning or anything. Can you help me restore? That's unbelievable.

I have Firefox set to NOT update unless I tell it to. However, it still updates on its own without asking me if it should. So every time Firefox updates, I have to close the app and log back in to everything that I was using. Since, I use browser based software for work and need to open and close tabs pretty much all day. Thus, the ability to NOT update is actually fairly crucial to getting my work done.

Have cleared browser cashe and rebooted, all to no effect,so how can I complete an upload of requested information if I can't get through and keep getting the 403 error message?

I started using a tab group to organize my tabs and save it. I was able to open it from the overflow menu before but now there is no trace of it there. Surely there is a way to see the history of tab groups and recover it right...