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Synchronization

I was signed in with FF and synced all data. I needed to re-install Windows, after installing FF on fresh windows and logging into FF account - nothing is synced. What ha… (read more)

I was signed in with FF and synced all data. I needed to re-install Windows, after installing FF on fresh windows and logging into FF account - nothing is synced. What have i've done wrongly?

Asked by BorHblK 10 months ago

Answered by jonzn4SUSE 10 months ago

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How to allow clipboard access, for a specific website?

Hello. I can't copy and paste in Figma in Firefox whatsoever, both plain text and images. Tried doing it in Vivaldi and that browser showed a dialog prompt asking whethe… (read more)

Hello. I can't copy and paste in Figma in Firefox whatsoever, both plain text and images. Tried doing it in Vivaldi and that browser showed a dialog prompt asking whether or not I want to allow the page to access the clipboard. I granted the permission and it's working there now. Can I do the same in Firefox somehow?

Firefox 114.0.1 on Windows

Asked by TarkBike 10 months ago

Answered by Terry 10 months ago

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Managed by organisation - no Mozilla policy

I recently noticed that in the settings it says "Your browser is being managed by your organisation". The certificate "ImportEnterpriseRoots" seems to be affected. I hav… (read more)

I recently noticed that in the settings it says "Your browser is being managed by your organisation". The certificate "ImportEnterpriseRoots" seems to be affected. I have seen guides saying to delete a registry key but I do not have a Mozilla folder in my policies.

It is worth noting I do run two anti virus software. Kaspersky total security and gridinsoft anti malware. Just wondering if there is a way to permanently remove this or if its just a side affect of my anti virus software.

Thanks

Asked by ETERNALVOID 10 months ago

Answered by TyDraniu 10 months ago

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Text glitching only in Firefox

I've been having a weird issue with my text glitching only in my Firefox browser. Initially I thought it might be my monitor but then I realized the issue only presents i… (read more)

I've been having a weird issue with my text glitching only in my Firefox browser. Initially I thought it might be my monitor but then I realized the issue only presents itself in my Firefox browser. Literally no other program is affected.

I've done a reset, I've uninstalled and done a clean install, I've deleted all Firefox files and re-downloaded the browser. The issue immediately pops up again.

Asked by janna.g.landry 10 months ago

Answered by janna.g.landry 9 months ago

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problem pdf print in new update

Hi Firefox We work in a government institution and we use Firefox because it is a unique, fast and safe program. We thank you for your efforts to develop the browser But … (read more)

Hi Firefox We work in a government institution and we use Firefox because it is a unique, fast and safe program. We thank you for your efforts to develop the browser But we encountered a problem with the new update while printing the PDF files. It was showing us the option to print in portrait or landscape format, and when you updated version 14, this option no longer appeared. Where we deleted the new program, installed the older version, and stopped the update We trust you to solve the problem in the next update, and we ask you to give the matter importance

Asked by yehya.pla 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

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Cannot add extensions to address bar area.

Hello! For some reason I can't add separate icons for extension quick menus to the address bar area and am only able to add the extensions "master" button which shows a l… (read more)

Hello! For some reason I can't add separate icons for extension quick menus to the address bar area and am only able to add the extensions "master" button which shows a list of extensions without going to the settings page. I've tried to go to customize toolbar to add the extension icons to the bar but none of them show up, and I know for a fact that the extensions have icons, I've added them to the bar on other computers.

Asked by Wafflasy 10 months ago

Answered by cor-el 10 months ago

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Cursive Fonts Do Not Display

Hello, I have two websites that I've designed with cursive fonts in some headers. Whereas they display in other browsers, they do not display in Firefox. I asked this que… (read more)

Hello, I have two websites that I've designed with cursive fonts in some headers. Whereas they display in other browsers, they do not display in Firefox. I asked this question years ago, and to date, no one has provided an answer.

Not only do the headers not display the cursive font: savoye let and allura, what they show are enlarged and bold letters that completely destroy the design. Surely, there is a reason for this.

Here is one of the sites (the other is still in design mode): https://summitlighthousephoenix.org

Asked by lindadarlene1 10 months ago

Answered by lindadarlene1 10 months ago

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I am unable to log-in to the "Wheel of Fortune", How can I fix this

When I open "Wheel of Fortune" and click on "Log-in", nothing happens. I am unable to log-in. Using another browser, I have no problem. Anyone with a suggestion or solut… (read more)

When I open "Wheel of Fortune" and click on "Log-in", nothing happens. I am unable to log-in. Using another browser, I have no problem.

Anyone with a suggestion or solution for me?

Asked by dave.wagner08 10 months ago

Answered by cor-el 10 months ago

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real solution to retrieve the saved login password from completely uninstalled firefox

Hi, I completely uninstalled the firefox and re installed the latest version. The problem is that I have lost all the passwords and email addresses. how do i retrieve th… (read more)

Hi, I completely uninstalled the firefox and re installed the latest version. The problem is that I have lost all the passwords and email addresses. how do i retrieve this information Some experts suggested to use recuva. I have tried . But how do I use recuva to retrieve the password. Please explain in detall. If it is saved in pc, please give me instructions how to retrieve. Could I opt for system restore to have the previous firefox with all the passwords. how do I select the profile in roaming folder, appdata roaming folder to copy the same to my newly installed firefox. Please give the real solution for this urgently ,as i have to login to finish web work

Asked by jrj 10 months ago

Answered by cor-el 10 months ago

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Update to 114.0.2

After the Firefox update to 114.0.2 on my WIndows 10 desktop computer, the display of the Google Voice website became all garbled and vertical scrolling stopped working,… (read more)

After the Firefox update to 114.0.2 on my WIndows 10 desktop computer, the display of the Google Voice website became all garbled and vertical scrolling stopped working, making it impossible to read new next messages. My laptop, which has been turned off and has not taken the update, is still running the previous version and does not have the problem. I'm wondering if others have had the same issue.

Asked by Jeff B 10 months ago

Answered by Jeff B 10 months ago

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Lost ability to upload email connection after latest upgrade

I've just downloaded the latest Firefox version and it won't load my Cornell email - adfs.ad.cornell.edu. I'm using a Macbook Pro. I can download the website on my iPhone… (read more)

I've just downloaded the latest Firefox version and it won't load my Cornell email - adfs.ad.cornell.edu. I'm using a Macbook Pro. I can download the website on my iPhone.How do I get my email back?

Asked by Mary Beth 10 months ago

Answered by Mary Beth 10 months ago

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"Your Browser Is Being Managed By Your Organization" suddenly appeared in my Firefox 114 settings page

I've looked into this situation, and none of the solutions submitted online work. I went to about:preferences, and set "security.certerrors.mitm.auto_enable_enterprise_r… (read more)

I've looked into this situation, and none of the solutions submitted online work.

I went to about:preferences, and set "security.certerrors.mitm.auto_enable_enterprise_roots" to false, but "security.enterprise_roots.enabled" is set to true and locked; I can't change it.

First of all, I am not using Avast, AVG, Kapersky, etc. antivirus; I'm using Win 10's built-in security suite, so it's not my antivirus causing it.

To double check that, I opened the Registry and went to " HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\Firefox\" and "HKEY_CURRENT_USER\SOFTWARE\Policies\Mozilla\Firefox\", looking for a Mozilla\Firefox\Polices key, and neither one had any Mozilla keys.

I even checked the Autoconfig settings, and found no settings in the JS file that had anything to do with Enterpise Roots (I renamed the file temporarily to disable it), but I still can't disable security.enterprise_roots.enabled

I have no "Organization"; I'm an independent home user, so needless to say I'm concerned that Firefox is suddenly saying some organization is controlling my Firefox.

Win 10 Home Ver. 22H2 OS Build: 19045.3086 Windows Feature Experience Pack 1000.19041.1000.0

Antivirus/Firewall: Windows 10 Security

Firefox: 114.0.2 (64 bit)

Asked by Bobby 10 months ago

Answered by Bobby 10 months ago

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Restore profile

FF would start to load but never completely finish so I forgot & stupidly did the troubleshooting mode or w/e that put me back to default so LOST all my settings, etc… (read more)

FF would start to load but never completely finish so I forgot & stupidly did the troubleshooting mode or w/e that put me back to default so LOST all my settings, etc.. Strangely it's back "close" to normal except I was using Passbrow which the icon shows on toolbar but greyed out & I can't get it to turn back on. I have the "Old FF Data" folder but following the steps it doesn't show where profile is stored for me to be able to copy the old data TO. IF I can restore the old profile hopefully that would get it back working ALL as it was...but HOW??

Asked by WTM_W7 10 months ago

Answered by WTM_W7 10 months ago

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Google maps displays multiple place names

It is only in Firefox that this happens. Android and Opera are both fine. For example the city name appears several time over the map, and likewise so do suburb names. Se… (read more)

It is only in Firefox that this happens. Android and Opera are both fine. For example the city name appears several time over the map, and likewise so do suburb names. See attached screen grab. Is there a setting that I have missed?

Peter

Asked by OTG70 10 months ago

Answered by OTG70 10 months ago

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Adding a bookmark to an existing folder

I recently migrated from Chrome to Firefox on my Mac and successfully imported all data, bookmarks etc. However I cannot figure out how to ADD a new bookmark to an existi… (read more)

I recently migrated from Chrome to Firefox on my Mac and successfully imported all data, bookmarks etc. However I cannot figure out how to ADD a new bookmark to an existing folder. Every page I read about bookmarking fails to show how this is done. In Chrome its simple since the drop down menu allows the user to view every folder, but in Firefox I don't see how to do this. Furthermore, when I go to Bookmarks>Manage bookmarks I don't see any of my folders..PLEASE show me an EASY way to do this. Thank you

Asked by jontalk 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

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Dual Signed In google accounts possibe?

Hail all: Now, I have 2 Google accounts: My private one, and a Corporate Account, used for work. I always signed out of my normal window from the active account to the C… (read more)

Hail all:

Now, I have 2 Google accounts: My private one, and a Corporate Account, used for work. I always signed out of my normal window from the active account to the Corporate Account and vice versa, depending on which I needed to check. A common occurrence for many people.

But I noticed long ago, that in Private Window ... I seem to be signed out, opening Google in it. I use Private Window to avoid unnecessary clutter from sites dropping their stuff on my Temp folder. I hate clutter ... severe Asperger's.

I was thinking ... if I keep my private Google Mail on the prime non-Private window, can I sign in while this is open (and stays open) into my Corporate account in my Private Window?

If so, this would save me quite a bit of hassle, having to log out several times a day from my main, private account/mail and into the Corporate account mail, and when done vice versa to me private account mail.

Thank you.

Asked by dtm_samurai@hotmail.com 10 months ago

Answered by dtm_samurai@hotmail.com 10 months ago

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Not possible to delete personal certificate

I had a personal certificate installed in Firefox and it was working well. It expired, so I got a new one from the same provider. Both appear in Firefox under "Privacy &… (read more)

I had a personal certificate installed in Firefox and it was working well. It expired, so I got a new one from the same provider. Both appear in Firefox under "Privacy & Security" -> Certificates -> View Certificates... The previous one is not valid any more, and every time I try to access some page with a certificate, it uses the old one. So I tried to delete the old one. Nothing has worked so far. Doing the straightforward way of selecting it in the Certificate Manager and deleting it makes the certificate disappear from the manager menu, but if I enter the certificate manager again, it is there again. I tried to delete both certificates, same issue, both reaper in the manager. I tried to delete them, close firefox, delete cert9.db, cert8.db and key4.db and nothing. Only thing left is delete my current firefox profile and start again... Any other idea or something that I might delete before to solve this?

Asked by david.roma84 10 months ago

Answered by david.roma84 10 months ago

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Cookies pop-up disappears before I can make a selection.

On a new website or after clearing the cache and cookies and upon opening a page I will often get a pop-up with cookie usage choices, e.g. "strictly necessary", etc. How… (read more)

On a new website or after clearing the cache and cookies and upon opening a page I will often get a pop-up with cookie usage choices, e.g. "strictly necessary", etc. However, the pop-up disappears before I have a chance to click on any choice or even finish reading the first line. I'm not sure what settings I need to change to allow me to make a choice on the pop-up. Please advise. Thanks.

Asked by BigO 10 months ago

Answered by cor-el 10 months ago

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Pop-Up Notifications

I like the Firefox notification at the top of the browser that says "Firefox prevented this site from opening a pop-up window." However, I recently accidentally clicked "… (read more)

I like the Firefox notification at the top of the browser that says "Firefox prevented this site from opening a pop-up window." However, I recently accidentally clicked "Don't show this message when pop-ups are blocked."

I can't find any way to *undo* this choice. How can I get this notification to start appearing again whenever Firefox blocks a pop-up? I feel like this should be an easy checkbox somewhere, but I can't seem to find it.

Asked by roadrunner210 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago