Firefox Support Forum

Только в браузер FireFox происходят проблемы с изменениями шрифтов при отображении информации и отображением картинок. Проблема не статична, а динамична (картинка одна и та же может нормально отобразится а может быт в артефактах). в Chrome и Opera таких проблем нет. OS Windows переустановил, браузер поставил заново - проблема осталась.

I use Zone Alarm Extreme Security to scan for viruses, etc. I just upgraded to the latest version on my Windows 8.1 PC. Almost every scan has found the Heur:trojan-Downloader.script.generic virus in the same place. The path is as follows:

C:\Users\[user name]\AppData\Roaming\Mozilla\Firefox\Profiles\56zaeue3.default\extensions\staged\{b54cc223-b03f-4f2f-8cab-347ec67ab3fe}\bootstrap.js

ZA keeps treating the virus, but I want to get rid of it all together. I haven't been able to delete it because it is not visible in the folder location listed in the path. I've turned on view system/invisible files, but it is not visible. ZA tech support suggests reinstalling Firefox to see if that solves the problem, and if not, then a complete uninstall then reinstall of ZA.

I'm wondering if I can just delete the "staged" folder to get rid of the virus... The only extension I have added to Firefox is AdBlocker Ultimate, and I did that after the virus started showing up.

Has anyone else had this virus problem and if so, how did you solve it?

I lost a session with many tabs.

Unfortunately "Restore previous session" was not available. I found a upgrade.jsonlz4 file with a date and time which would have the tabs on it. The size is larger than other ones so I figured this was the best option. I coppied this and pasted it into profiles. Renamed it sessionstore.jsonlz4... Renamed the sessionstore that was in there already to sessionstoreOLD Restarted firefox and when I click on restore previous session button I just get 2 blank tabs.

I then tried the other files which are significantly smaller but still no dice.

I tried the jefferson scrounger and it just gets stuck on "processing"

Any help would be much appreciated.

Please see screenshot of the files I had available to me and saved to a usb.

Have been running the current version of FF on Windows 8.1 with no problems for a long while.

Suddenly find that no download links work; Torrents, OneDrive, GoogleDrive - even the download link on FF's page.

Have found that I can right-click a torrent on public sites and copy the link into uTorrent and get a result that works. But won't work on private torrent sites - Invalid Torrent File!

Also lost the 'Display download progress' down-arrow from the task bar, managed to restore it after selecting Customize Toolbar, where it doesn't appear as an option but magically reappeared on the Taskbar.

Please help.

I have Windows 8.1 64 Bit Intel HD Graphics display adapter Ver 9.17.10.2817

I have tried updating to newer versions of Firefox beyond 82.0.3, Refreshing Firefox, Removing and reinstalling Firefox and after I do these my video driver fails and recovers when a web page loads in Firefox. No other apps I am running cause the failure. Only Firefox. Firefox works OK on 82.0.3. Windows report of failure is Problem Event Name: LiveKernelEvent Code: 141

in this answer [to Firefox 67 broke my profile] , Moderator cor-el has answered - - 5/22/19, 8:52 PM Try to remove compatibility.ini in this profile. You may have to edit prefs.js as well. -

Though he/ she has not elaborated what changes are required to be made in prefs.js to make it work smoothly without corrupting the profile.

Please tell what changes are to be made in prefs.js?

Thanks.

Hello, Firefox Screenshots disappeared from my three-dots menu (top right) without any action on my part. I tried adding it to the tool bar again, found the link, and put the icon back in the tool bar. However, the link is inactive. I only have this issue with the screen shot capture link. Could you help me understand and fix it please ? Cyril.

need now - bank is blaming firefox - all of a sudden i cannot get on line with firefox - outrageous - i have mobile access and even old IE 11 but firefox is screwing my access and i am stuck

What is the problem with Firefox??? Why its loads processor on 99,9% and get frizing? Dual core, 6GB RAM, 2GB video is not inaf or what? I think i will try to use Opera better, all those chromium family is a garbage.

Hi. Been having nothing but huge hassles trying to get Firefox to do anything with letting the website access my webcam. I've already read a bunch of articles on this but still no luck getting it to work. I keep putting in the url of the website, pressing enter, but firebox will never show the website in the box below it like your help section said would happen. I have used both the actual url from the website page which is asking me to connect my cam, and I have also shortened that web address to just the website's main address, but still nothing happens when I out that address into the camera setting's search box and then press enter ( I attached 2 screen capture images if that). I have even doubled checked the web address and copy n pasted it into the camera settings search box, pressed enter, but still nothing shows in the box down below it. I have Windows 8.1 Pro 64 bit in case that matters

Hello. And why did you delete such a necessary tool as a screenshot from the address bar? Please return it to always be the default. You are moving along the path of development, so why spoil the browser.

Hello, the Add-ons and Themes page does not open, neither from options nor from side bar. It shows only a blank page. Thanks for any advise. Gisela

I copied this question from someone else who uses Firefox. I am having the same problem and nobody answered their question. I hope you can help. Thank you.

When I click to autofill a web site box asking for my email address, it displays my personal address plus personal addresses I mistyped. How do I delete the mistyped addresses?

I wanted to log in to my account but this message comes out:Sorry. We have blocked your account.

The confirmation email that we sent to vlasova_lena69@mail.ru, was returned, so we blocked the account to protect your Firefox data.

If this is a valid email address, please let us know and we will help you unlock your account.What to do?