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Crashes don't leave crash report

I'm struggling with firefox crashing every few days or so. Unfortunately, pretty often there is no crash report. Is there a way I can sanely get to the bottom of this? … (read more)

I'm struggling with firefox crashing every few days or so. Unfortunately, pretty often there is no crash report. Is there a way I can sanely get to the bottom of this?

It happens to me more often with Cisco Webex than other scenarios, but there are also completely unrelated crashes.

This is Ubuntu 20.04 and standard firefox package installation. I haven't yet turned off the extensions:

 feedbro
 gnome shell integration
 stylus
 uBlock origin

I hesitate to disable them since most are important to my work.

Any help is appreciated.

Asked by quinnj 4 months ago

Last reply by jonzn4SUSE 4 months ago

unable to access files from hidden directory.

Hello, Recently, I updated ubuntu to the latest version, and had set Firefox as my primary browser (as I normally did). I, however, could no longer access to the local hi… (read more)

Hello,

Recently, I updated ubuntu to the latest version, and had set Firefox as my primary browser (as I normally did).

I, however, could no longer access to the local hidden directories, i.e.: .local, etc., with this version. I even tried to disable Firefox sandbox security, security.sandbox.content.level = 0, and changed chown/chmod to the lowest levels, but those didn't help.

The issue can be repeated via the URL in Firefox as followed:

file:///home/y2021x/.local

or any other hidden directory. I could open these files/directories in the older versions of Firefox.

Am I overlooking something? I appreciate very much if you could help me find out the solution to this problem. Thank you very much.

Asked by y2010x 4 months ago

Last reply by jonzn4SUSE 4 months ago

Firefox can't load websites but other browsers can

Loading a web page stopped in the middle. I have checked my internet connection: OK. After that no one web pages was opened in the firefox browser. I have opened Chrome a… (read more)

Loading a web page stopped in the middle. I have checked my internet connection: OK. After that no one web pages was opened in the firefox browser. I have opened Chrome and everything worked well , web pages has been opened.

I have purge firefox installation (apt purge firefox) and installed again. Not helped. I have switched off all the extensions. Not helped.

I have read and followed the things in the article: https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can Nothing helped.

I am using Ubuntu (Ubuntu 20.04.3 LTS) any idea?

Asked by mila 4 months ago

Last reply by FredMcD 4 months ago

double prompt for primary password at the beggining of a firefox session

For last fiew days I get a double prompt for primary password when I start a firefox session (on linux ubuntu 20.04). I'm worried if this is a bug or a troyan. What can … (read more)

For last fiew days I get a double prompt for primary password when I start a firefox session (on linux ubuntu 20.04). I'm worried if this is a bug or a troyan.

What can I do to find out?

Asked by Nino Rode 59 4 months ago

Last reply by jonzn4SUSE 4 months ago

  • Archived

version 91 of firefox keeps freezing the OS - Linux

For quite a while I am using Firefox and had no issues, but recently, with new version , I am constantly facing two issues 1. the initial load of a page takes more then … (read more)

For quite a while I am using Firefox and had no issues, but recently, with new version , I am constantly facing two issues 1. the initial load of a page takes more then 30 seconds , sometimes 1 minute, but after the first page has been loaded if I open another page , it will be as usual 2. Completely random and without any sign of slowing down the OS - the OS freezes - nothing works at all and I have to restart it using the power button. ( and this happens when Firefox is open so I doubt Firefox)

version Firefox Browser 91.0.2 (64-bit) Mozilla Firefox for Ubuntu canonical - 1.0

Asked by vhsu20 8 months ago

Last reply by jonzn4SUSE 4 months ago

Firefox (Canonical/Ubuntu) snap app can't open external apps does firefox have --classic confinement policy

I am having issues with opening link for external applications. The application can be What'sApp or Zoom or Slack and when trying to open an external app I get a windows… (read more)

I am having issues with opening link for external applications. The application can be What'sApp or Zoom or Slack and when trying to open an external app I get a windows that ask for me to select the application to open the link.. When doing this the only option have I have is System Handler and Choose Application.. Neither option is helpful.. This did not happen with firefox packaged with .deb .. I am assuming that this deal with snap sandbox security.. I later read an article

I did a little reading and came across a link https://ubuntu.com/blog/how-to-snap-introducing-classic-confinement

Which instructed on how to create a snap with --classic confinement.. I am not sure if this will resolve the issue that I am having .. But I didn't find that I could install firefox snap with the --classic option.. I am not that familiar with snaps so I could be completely off but wanted to know if someone could look into it..

I would like to add an image but it doesn't seem like firefox will allow me to on this page. (Browse is not opening a window) Also copy and paste didn't work

Asked by lradical 4 months ago

Last reply by jonzn4SUSE 3 months ago

website desktop shortcut creation procedure does not work

I am using Firefox 96.0 running on Ubuntu 20.04. The procedure described on this site to create a desktop shortcut for a website (click on padlock, drag it to the desktop… (read more)

I am using Firefox 96.0 running on Ubuntu 20.04. The procedure described on this site to create a desktop shortcut for a website (click on padlock, drag it to the desktop and release) does not work. A grayed image of the URL being dragged moves onto the desktop when dragged, but when the mouse button is released that grayed image springs back to the URL field.

I also tried the alternate procedure i.e. drag a shortcut from the Bookmarks menu onto the desktop. The same failure sequence as described above occurred.

Thanks in advance for the help.

Mike

Asked by Mike's stuff 3 months ago

Last reply by Mike's stuff 3 months ago

  • Solved

Browsing on local development URLs derives on "Unable to connect"

Hi there, I'm using my PC for local web development. I use Firefox as my regular browser and recently, in order to distinguish between personal time and development time,… (read more)

Hi there,

I'm using my PC for local web development. I use Firefox as my regular browser and recently, in order to distinguish between personal time and development time, I've established a new profile just for development purposes.

The local website I can't reach is "site.local.dev". My OS is Ubuntu 20.04 and that URL points to a local IP on my network (resolved via /etc/hosts file on my PC).

Funny thing is that: - In dev-profile: site.local.dev does not work => "Unable to connect" and the URL bar shows https://site.local.dev even if I force it to http:// - In personal-profile: site.local.dev does work :P

I have tried with CLI tools like "wget", "hosts", "ping", "telnet" and so on and the site loads ok. Even I have used Dillo (damn simple web browser) and the site loads ok also.

Things I've tried so far: - Suggestions at https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can - Suggestions at https://support.mozilla.org/en-US/questions/1011327 (similar issue, not exactly the same).

It must be a silly thing but I'm out of options now. Perhaps anybody has faced to this situation in the past: any suggestion on this issue?.

Thanks in advance, Ibon.

Asked by Ibon Castilla Varela 3 months ago

Answered by Ibon Castilla Varela 1 week ago

The recent download item open button does not trigger the opening of the folder and if I download a file for a second time it opens/run/user/1000/...

Hello, I was trying to fix this issue on my browser but I was not able to do it. The OS is Ubuntu 20.04.3 LTS 64-bit. Currently, I'm using Firefox version 99.0a1 but I ha… (read more)

Hello, I was trying to fix this issue on my browser but I was not able to do it. The OS is Ubuntu 20.04.3 LTS 64-bit. Currently, I'm using Firefox version 99.0a1 but I had the same issue on version 97. Also, I have this issue on only one of my PCs. As I said in the subject: - The browser freezes the whole PC and I have to force reboot it. (I already disabled the hardware acceleration) - the recent download item open button does not trigger the opening of the folder. - If I try to download a file, the browser ask me where to save it. But if I try to download another one the browser shows me the directory with path /run/usr/1000/... I tried to delete places.sqlite but I received the same result. ... I'm attaching two screenshots also. Thanks a lot!

Asked by Boyan Bozhidarov 3 months ago

Last reply by jonzn4SUSE 1 week ago

  • Solved

Borders of some controls are white instead of none

I'm on Linux and I have a custom theme that has no borders for inputs & such (picture 1 is an example), however instead of them not appearing on Firefox, they appear … (read more)

I'm on Linux and I have a custom theme that has no borders for inputs & such (picture 1 is an example), however instead of them not appearing on Firefox, they appear white. I'm not gonna change my whole theme just to be able to have a pretty browser in 2022. How can I change these borders (picture 2) while keeping the GTK theme?

Asked by billyboybackdoor 3 months ago

Answered by billyboybackdoor 3 months ago

Firefox browser website goes blank instead of asking for the Google 2fa code?

I am using KDE Ubuntu Linux OS on desktop CPU with Firefox browser. When I went to sign in to a website. After I entered the user name and password the next step should … (read more)

I am using KDE Ubuntu Linux OS on desktop CPU with Firefox browser.

When I went to sign in to a website. After I entered the user name and password the next step should be that requires a Google 2FA authentication code but the website goes blank. I refreshed site. Still a blank webpage.

The website will open correctly as expected using my Android cell phone using Firefox browser. Which is also where I have the Google Authentication app installed.

I had to use Brave to open the website. I am told by others Google Chrome will also work but I try to avoid both these browsers.

I have not added the 2FA sign in to Firefox main sign in yet. I intend to switch over to a Yubikey 2fa in the near future.

Any ideas?

Asked by pilotpond 3 months ago

Last reply by jonzn4SUSE 3 months ago

  • Solved

VPN issue on Firefox

Hello everyone, when I turn on my VPN and I want to use Firefox, it disconnects my connection and I can't open any web page and website! Instead when I open a private pag… (read more)

Hello everyone, when I turn on my VPN and I want to use Firefox, it disconnects my connection and I can't open any web page and website! Instead when I open a private page (incognito mode) everything is okay and Firefox works properly! Can you help me to figure out this issue?

Asked by Chino-Mohtajeb 3 months ago

Answered by jonzn4SUSE 3 months ago

cannot log in to Dropbox on Firefox 98

Firefox seems to be blocking some element required for logging in to Dropbox. Any attempt to log in to Dropbox results in this message: Your browser appears to be blockin… (read more)

Firefox seems to be blocking some element required for logging in to Dropbox. Any attempt to log in to Dropbox results in this message:

Your browser appears to be blocking dropboxcaptcha.com, which is required for authentication. To resolve this issue, please update any anti-virus or ad-blocking software settings to allow connections to dropboxcaptcha.com.

I have found the issue referenced [https://support.mozilla.org/en-US/que.../1146181|once]before on this forum, and that solution does not resolve the matter: restarting Firefox in safe mode has absolutely no effect on this, and the problem manifests identically in whether safe-mode or not.

---

Details:

I am on Linux 64-bit, running Ubuntu 20.04, with Firefox provided by that distro's repo.

Asked by grobber 2 months ago

Last reply by jonzn4SUSE 2 months ago

  • Solved

How can version 98.0 be very outdated ??

I have been having problems accessing part of a membership site. Can't get past the first step, it doesn't work for me. Kubuntu 20.04.4 LTS Release: 20.04 Codename… (read more)

I have been having problems accessing part of a membership site. Can't get past the first step, it doesn't work for me.

Kubuntu 20.04.4 LTS Release: 20.04 Codename: focal Firefox Version 98.0 (64 bit)

Have been informed from the website owner that the IT person has tested this with Explorer, Safari and Chrome, and all work. The IT support person then goes on to state - "....... that the client needs to use a different browser as Firefox is very outdated."

So, I was using the latest version and it is "very outdated"  ???

How can I respond ? Is there a training course for the IT person to deepen their skill level ?

Asked by oygle 2 months ago

Answered by oygle 2 months ago

Video won't play - how to debug ?

I can't play a video when logged into a website - see https://support.mozilla.org/en-US/questions/1371380 I'm sure it is not Firefox as I have also tried Chrome and Oper… (read more)

I can't play a video when logged into a website - see https://support.mozilla.org/en-US/questions/1371380

I'm sure it is not Firefox as I have also tried Chrome and Opera; same problem. How can I debug this and find out why the video cannot be played ?

I see there is 'Remote Debugging' and 'Browser Console' under 'More Tools'. How do I use these or other tools to find out what is causing the problem please ?

Asked by oygle 1 month ago

Last reply by oygle 1 month ago

  • Solved

Firefox crash without crash file?

Youtube music on background and java-game playing(mahjong). After few hours, firefox crash after 'fetchmail' command on bash-terminal. This has happened now two times, bo… (read more)

Youtube music on background and java-game playing(mahjong). After few hours, firefox crash after 'fetchmail' command on bash-terminal. This has happened now two times, both times opening another program induced crash. No messages in logs, it would seem like POP3 port access/ssl/something makes firefox just exit.

LSB Version: core-11.1.0ubuntu2-noarch:printing-11.1.0ubuntu2-noarch:security-11.1.0ubuntu2-noarch Distributor ID: Ubuntu Description: Ubuntu 20.04.4 LTS Release: 20.04 Codename: focal

Asked by ossikoo 1 month ago

Answered by jonzn4SUSE 1 month ago

drag and drop functionality for bookmarks is not working on Ubuntu Jammy Jellyfish

I am currently using Ubuntu Jammy Jellyfish (development branch) on a Dell XPS laptop 11th Gen Intel Corei7-1165G7 @ 2.80GHz × 8 cores and 16 GB of RAM and I am having is… (read more)

I am currently using Ubuntu Jammy Jellyfish (development branch) on a Dell XPS laptop 11th Gen Intel Corei7-1165G7 @ 2.80GHz × 8 cores and 16 GB of RAM and I am having issues with Firefox 98.0.2 (64 bit) Snap package for Ubuntu canonical-002-1.0. The issue is that the drag and drop functionality for bookmarks is not working anymore.

Asked by fuenmayor.sirius 1 month ago

Last reply by jonzn4SUSE 1 month ago

  • Solved

Firefox Prevents Local Machine File Access But Firefox Dev Ed Allows It . . .

Local Machine: Dell Inspiron i5-7200 / 16 GB RAM / Local Op Sys: Ubuntu 20.04LTS Firefox version: 99.0 FFDE version: 100.0b5 Node.js version 14.18.1 npm version 6.14.15… (read more)

Local Machine: Dell Inspiron i5-7200 / 16 GB RAM / Local Op Sys: Ubuntu 20.04LTS

Firefox version: 99.0 FFDE version: 100.0b5

Node.js version 14.18.1 npm version 6.14.15


I had a Node.js web app running on my local machine all usual browsers like Firefox, Firefox Dev Ed (FFDE), Chromium, Edge, Opera, etc till recently.

Recently it shows an error when run on Firefox (also on Chromium, Opera and Edge) although continuing to run okay on FFDE.

Firefox Error: Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at file:///home/sandbar/Desktop/nodeapp-local/undefined. (Reason: CORS request not http).

Edge Error: Access to XMLHttpRequest at 'file:///home/sandbar/Desktop/nodeapp-local/undefined' from origin 'null' has been blocked by CORS policy: Cross origin requests are only supported for protocol schemes: http, data, chrome-extension, edge, https, chrome-untrusted.


Naturally, I need to test the web app on my local machine using several browsers before I should upload it to a server and trial it there.

So how do I configure the browser and/or app to allow access to local machine files ?

Asked by tamjk 1 month ago

Answered by tamjk 1 month ago

Command line error messages when opening firefox

Firefox will only open in Safe mode, previously it was working but now it's not. I have Ubuntu 22.04 Firefox version 99.0.1 (64-bit) When I try to open it in command line… (read more)

Firefox will only open in Safe mode, previously it was working but now it's not.

I have Ubuntu 22.04 Firefox version 99.0.1 (64-bit)

When I try to open it in command line, it's also only opening in safe mode but I do also get some error messages that I've included below.

So what does all this stuff below from the command line actually mean? And how do I fix it?

matthew@matthew-desktop:/var/log$ firefox Gtk-Message: 22:02:17.854: Failed to load module "canberra-gtk-module" Gtk-Message: 22:02:17.855: Failed to load module "canberra-gtk-module" ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment.

(firefox:23012): Gdk-WARNING **: 22:02:19.034: The program 'firefox' received an X Window System error. This probably reflects a bug in the program. The error was 'BadAlloc'.

 (Details: serial 506 error_code 11 request_code 146 (unknown) minor_code 7)
 (Note to programmers: normally, X errors are reported asynchronously;
  that is, you will receive the error a while after causing it.
  To debug your program, run it with the GDK_SYNCHRONIZE environment
  variable to change this behavior. You can then get a meaningful
  backtrace from your debugger if you break on the gdk_x_error() function.)

Exiting due to channel error. matthew@matthew-desktop:/var/log$

Asked by matthewbaynham 4 weeks ago

Last reply by jonzn4SUSE 4 weeks ago