Firefox Support Forum

Hello, 1. How do I bring history back -since mid March - after a windows system reset and laptop clean up recently? I signed on but I cannot find the prior history nor tabs closed. I use Windows 10. 2. Why when I open a new tab, the 'profile or account' icon does not show my picture, so as to indicate that I am signed on? Each time a new tab is opened, Mozzilla does not recognize me!! 3. When I click on the account icon on the second row, instead of taking me to my account, it takes me to settings, Synch. 4. I have selected the dark mode - from customisation - but the first two rows are in light blue-gray color same as the task bar of Windows 10. 5. I tied to use the take a screen shot function to send you a screen shot of the page that appears in dark except the top rows, but when I click the screen shot icon - that I have placed in the second top row - it does not activate-work. 6. From the Menu some info shows in Greek although my selected language is English. Is it possibly due to my location, under the profile, being Greece? should I change it? I am sure I ll come across more issues, as it feels as I am driving a new car since the change and all is annoying Thanks

Dear Community,

After I tried to fix a slow browser in troubleshoot mode and reseted firefox, I get each time i start Firefox a success page with the option of restoring tabs.

I don't want that, I want my own startpage when i start Firefox, but i tried to get rid of it whiteout success. I enclosed a screenshot of the page i see everytime now.

I hope there is a solution for it to get my startpage back.

Thank you in advance,

Robert

I had to delete Firefox on my iPhone because links in emails wouldn't open anymore. Yes, it was set for default.

When I re-installed it, the tabs don't close. I hit the X to make a webpage go away and open a new tab. Hit that X when I'm through. Then close an empty Firefox on my phone.

When I reopen Firefox, I get all these little miniature webpages of the tabs I closed. I don't want them. I closed them because I was through. This is wasting my time making me close them again and again ...

Please tell me how to set Firefox on my iPhone so that when I open it I get my homepage with shortcuts I have chosen and nothing else.

Thank you, Roxanne

New Windows 11 computer will not stream on Utube. I have 2 others with W10 and they stream fine. Tried to use Edge (ugh) and it works flawlessly. Personally I think this is done by microshit.

En promedio, de diéz páginas a las que intento ingresar me arroja error en 6 ó 7... leyendo casos similares, uds pidieron que le enviaran los últimos 5 informes de fallo para evaluar el caso, por ello les envío dicha información con la esperanza de que puedan ayudarme:

bp-3171da06-26c6-4562-93f2-1f86e0240403 bp-b98c1768-ca1c-4db4-99a6-76f850240331 bp-2bdd587e-19d5-4290-ac84-c5e7d0210805 bp-61e026b9-11b4-4362-b2f3-e46620240404 bp-7b4a4cfa-4e6c-4e27-bccd-e739b0240404

I Have used Firefox as my main browser for a long time. I've also played the games on pch.com (Publishers Clearing House) for years. About ten days ago, I started having problems connecting. The error messages have changed a little each time, but still no access. I've also tried Chrome and Edge, and still no access. Today, I tried to access on my phone and got a 'site is not secure' message. Any idea what's causing this or what the problem may be? Have you heard about changes to the pch.com website? I can access the site if I turn off my ISP connection and use a data connection. My ISP is Optimum. Looking for any guidance. Thanks.

When I start Firefox on Ubuntu under Wayland, Firefox behaves as if both shift keys just stopped working. In any text field pressing either Shift and any character inputs nothing, e.g. Shift+A inputs nothing instead of "A".

This only happens in Firefox, not in any other app that I checked (terminal, Chrome). It also doesn't happen if I start Firefox in a Xorg session.

Pasting such characters *does* work, e.g. I can paste "about:support" in the URL bar but not type it (":" requires shift).

This also happens when I start Firefox in troubleshooting mode.

What are the next steps in troubleshooting this?

Received an error message Platform version 124.0.2 not compatible min/max version >=124.01.... Solution on Mozilla was to refresh uninstall/ etc. and not remove data; that choice about no removing data didn't come up. now all my bookmarks are gone, and when i tried to restore backup, the latest was oct 2022 and didn't have but a few bookmarks. Can these be pulled from anywhere else?

Please help.

I have always loved Firefox. I started using it because it did not constrict the user to the limits of the narrow minded Microsoft Explorer (Edge). But, this latest update reminds me of what I came to Firefox for. I hope Firefox is not going to become the same way. This latest update (124.0.1) just didn't care about my bookmarks or extensions or anything. It just installed a new version and left it at that. I had several tabs open. Gone. I had several bookmarks. Gone. All extensions. Gone.

For a long time Firefox just updated and left all of those things in tact. What happened?? More importantly, does anyone know how to get these things back?

I would really appreciate your help.

Thank you, Luke

I've followed this tutorial on howto install firefox as deb via apt. After successfull installation the menu font looks really wierd. It looks stretched and the numbers are not displayed correctly.

The left image shows snap package install and the right image deb package.

Ubuntu 23.10 Firefox beta

Hi,

When permissions are controlled in the address bar, what needs to happen for you to get an 'Allowed Temporarily' permission? Reference is made to this on the support page https://mzl.la/3zNjX3Z in the 'Use Firefox's address bar' section but it doesn't give any detail on what the 'Allowed Temporarily' option is exactly or how it happens. I didn't get the option to allow or block permissions as shown at the beginning of that page and the permissions icon automatically showed as 'Allowed Temporarily' and I didn't have the permission I wanted. What would have happened there?

Thanks for any help you can give on this.

Regards,

This one really caught me by surprise! I have an internal Django database system. Staff typically use Firefox or Chrome to access it from Linux or Windows machines. As part of this system, it uses Grappelli library which in turn uses TinyMCE V3.5.8. Specifically, in a text box TinyMCE provides advanced editing and fonting. Allows the user to embed links or images. This system was working fine on Django 2.2. My provider (Python Anywhere) retired the server image I was running on, so I updated everything to Django 4.2 on their latest "haggis" system image. Everything seemed to transfer over without any errors - at first. In fact, it was a week later somebody tried to change a font colour by clicking the popup button that opens a colour picker. That pop up looks blank! (its not, the HTML is there but without the custom CSS nothing is visible)

In developer mode on Firefox or Chrome I can see what the problem is: The popup is disconnected from the parent. The parents CSS and classes - specifically tinyMCE - is not present. So its missing the styling and JS to operate. One of the first things the popup JS does is copy in the tinyMCE and tinymce classes from the parent. But they are not there, in fact .opener is null and .parent is stripped down.

What is really weird is on my test server, where I tested everything before updating the live server, it works! The test server uses Django's "runserver" to run a very simple (unsecure) http server just to test code. Whereas the live server is locked on HTTPS.

What confuses me is I don't see any console log messages that would indicate the browser decided to "protect" me. How can I figure out what is going on? Or disable this feature for a test?

I am writing this on my Dev machine using the browser I test with, so I shall try to paste in tech info below.

Just to reiterate, in this browser I can have my test server in one tab, my live server in another tab, test server popup works; live server popup does not.

Thanks in Advance, Richard

When using the CPU, the browser runs at 144 fps, but if I switch to the GPU, it becomes 60 fps. I tried switching GPUs for firefox in the nvidia control panel and Windows graphics settings - nothing helped. Are there any solutions?

I've installed firefox and weirdly when I use youtube or just browsing the CPU is 250 and it's draining my new mac really quickly. This did not happen before on my previous mac. Seeking some help and answers, went to Apple genius bar and they've stated is the firefox application that is causing the fast drain of power.

Whenever I try to Start or Open Camera for Video Call Firefox stops working. I don't if its because when i start a call a new Window pop ups. The Call in not dropping its just that It is not showing the video. So If Audio call only then its ok but when I start Video Call it crashes.

What I did to try yo fix: Reinstall Firefox Refresh Firefox Remove Extensions Sign out profile.

Lastly I Fresh Install my Windows OS. Then these again. Reinstall Firefox Refresh Firefox Remove Extensions Sign out profile. Installed Developer Firefox Still not working

Discord Video Call Working Edge Video Call Working I haven't tried the Messenger APP

System Windows 10.

I have been watching SBS OnDemand successfully until today. I now receive a consistent Video Playback error on any video using Firefox Ver 124.0.1.  I do not have an Adblocker installed. (Windows 11 Pro 23H2).  I do have AVG Internet Security installed.  I installed no apps. I turned off Enhanced Protection for sbs.com.au in Firefox but the problem persists. The problem does not occur on Chrome.