Showing questions tagged: Show all questions

Firefox refuses to be default browser

I've been unable to click through links in Thunderbird. It appears to be because Firefox refuses to be my default browser. When it asked whether I wanted it to be my de… (read more)

I've been unable to click through links in Thunderbird. It appears to be because Firefox refuses to be my default browser. When it asked whether I wanted it to be my default browser I answered yes, but then got a blue message saying I should go to settings/default apps. It has never done this before. I can't use Win 10 Settings because it doesn't do anything because it has been corrupted by a power cut. But this has not been a problem before because Firefox has always made itself the defealt browser when requested. I have tried doing it via the menue but I get the same message. So it appears, either Firefox has changed, or Windows 10, preventing from Firefox doing it itself. I haven't used any other browser. Edge was not set up. Any suggestions?

Asked by vlilley 4 months ago

Last reply by vlilley 4 months ago

Firefox won't download a pdf from a link that Chrome will download from

This has been going on for a week or two. I'm running Windows 11 and Firefox 123.0.1. Specific links inside a health plan web site will not download but using Chrome or… (read more)

This has been going on for a week or two. I'm running Windows 11 and Firefox 123.0.1. Specific links inside a health plan web site will not download but using Chrome or Edge they do download successfully. I'm also using Bitdefender. Other links inside the site do allow pdf downloads on Fireffox. I've reviewed the information available through this discussion site but cannot find something that applies. I allow tried backing up to version 122 but that did not help and the Create a New Profile requirement was a big deterrent. When attempting the download, I do get a swirly download icon specific to the web site that lasts about a second and then vanishes with the download folder for Firefox showing no download. Thanks for anyone's ideas on this.

Asked by Lang4162 4 months ago

Last reply by Lang4162 4 months ago

  • Solved

Firefox keeps offering to translate websites, this is EXTREMELY unwanted

Firefox keeps offering to translate websites, your new feature. I neither want it to, nor do I appreciate ads, because it is simply you advertising your new product. I … (read more)

Firefox keeps offering to translate websites, your new feature.

I neither want it to, nor do I appreciate ads, because it is simply you advertising your new product.

I have looked at the settings and there are 0 languages for which I've set it so it will offer me to translate and 0 for which it will do. Besides the fact I do speak and read multiple languages; it is not a feature I am interested in.

So when I set it so it will not bug me about it and every time I enter a foreign language site the little pop-up shows; that's some serious unwanted ads and also clearly FAR more tracking than FF is even supposed to be doing.

I have used firefox for nearly 15 years, but I'm honestly wondering if I should find another privacy focused browser One that doesn't spam me with little pop-ups over it's latest ill-conceived stupid feature.

So you could help by actually NEVER-EVER under any fucking circumstances show this stupid translation pop-up UNLESS I put I request it to do so in the settings or at the very LEAST allow me to turn it off.

Asked by Zoutpeper 4 months ago

Answered by TyDraniu 4 months ago

Can't get to Gmail

This is going to start out sounding like a Google problem, but please read the whole thing. I have a new Windows 11 Dell, and I normally run Firefox. When I wasn't able t… (read more)

This is going to start out sounding like a Google problem, but please read the whole thing. I have a new Windows 11 Dell, and I normally run Firefox. When I wasn't able to attach a file to a gmail email I went to Google Account Help. It suggested that I delete cookies and cache, which I have now done several times. Now the problem is that I can't get to Gmail from Account Help. I have deleted everything that Firefox History will let me delete, and no matter how I try to get to it I cannot get to Gmail. It keeps me in Google Account Help.

Here's why I think I have a Firefox problem. In frustration I opened MS Edge. It let me get to Gmail, and it let me attach the file to my email. It seems to me that if I were having a Google problem, it wouldn't matter which browser I was in. As soon as it saw my email address it would put me in the same place. That's my reasoning anyway.

Please Help!!!

Asked by MikeO175 4 months ago

Last reply by mahnoor mahnoor 4 months ago

How do I stop Pocket?

I don't like, or use, social media, I don't want a robot telling me what I should be interested in. I have tried on numerous occassions to stop Pocket appearing on Fire… (read more)

I don't like, or use, social media, I don't want a robot telling me what I should be interested in. I have tried on numerous occassions to stop Pocket appearing on Firefox. All have failed.

Does Mozilla not allow me to stop Pocket?

Asked by cvhorie 4 months ago

Last reply by TyDraniu 4 months ago

Bookmarks toolbar is empty

I had to refresh Firefox. When I redesigned my toolbar, I moved the "Bookmarks Toolbar" icon to the toolbar. The Bookmarks toolbar is still empty, and I can't find the "B… (read more)

I had to refresh Firefox. When I redesigned my toolbar, I moved the "Bookmarks Toolbar" icon to the toolbar. The Bookmarks toolbar is still empty, and I can't find the "Bookmarks Toolbar" icon anywhere. I reopened the toolbar editor, but the "Bookmarks Toolbar" icon is nowhere to be found. How do I find the icon so I can put it in the Bookmarks Toolbar, where I distinctly remember dragging it?

Asked by crogerblair1 4 months ago

Last reply by crogerblair1 4 months ago

Space Bar

Space Bar will at random, stop working. I have tried Troubleshoot mode and works. then a day or two space bar stops working. I uninstalled and reinstalled and have the sa… (read more)

Space Bar will at random, stop working. I have tried Troubleshoot mode and works. then a day or two space bar stops working. I uninstalled and reinstalled and have the same issue. This does not happen on Edge, or Google. If I am doing online work, I don't use Firefox because of Space Bar issue. Please advise.

Asked by Bobby Baldwin 4 months ago

Last reply by cor-el 4 months ago

  • Solved

Cannot add bookmarkleets to bookmarks bar

Whenever i put javascript code into the url box when making a bookmark, (trying to add a bookmarklet to my bookmark bar.) after i click save, the bookmark just doesnt eve… (read more)

Whenever i put javascript code into the url box when making a bookmark, (trying to add a bookmarklet to my bookmark bar.) after i click save, the bookmark just doesnt even show up, its like firefox isnt even making the bookmark. i dont even know whats going on it was doing this before i had any addons

Asked by wyattmcwater nuggets 4 months ago

Answered by cor-el 4 months ago

Cannot login to Firefox on desktop PC

I have installed FF on my new laptop and successfully signed in with my email and password. Based on this success, I have reinstalled FF on my desktop where sign in stop… (read more)

I have installed FF on my new laptop and successfully signed in with my email and password. Based on this success, I have reinstalled FF on my desktop where sign in stopped working a year ago. And it still does not work, it keeps asking for master password. I cannot remove the account. The correct password, that works on the laptop fails to work on the desktop. Refreshing FF keeps one thing: the account. FF keeps bugging me about the master password on the desktop. And it does not accept the correct password.

This entire password handling is a great mess on FF.

What to do?

Asked by bvarhegyi 4 months ago

Last reply by bvarhegyi 4 months ago

DataTransfer API not working after first use

I'm trying to create a Drag & Drop file feature in my web page following this doc https://developer.mozilla.org/en-US/docs/Web/API/HTML_Drag_and_Drop_API/File_drag_an… (read more)

I'm trying to create a Drag & Drop file feature in my web page following this doc https://developer.mozilla.org/en-US/docs/Web/API/HTML_Drag_and_Drop_API/File_drag_and_drop

The dropHandler function works as expected the first time I tried to drop a file into a "drop area" div, but then does not work anymore. In all subsequent calls, the drop event is triggered but there is no file in

`` event.dataTransfer.items // empty event.dataTransfer.files // empty ```

This behavior is the same in Troubleshoot Mode.

Additional data

Firefox version: 123.0.1 (64 bits) OS: Debian 12

Asked by Fernando Miranda 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Secure Connection Failed when trying to print to HP Printer

Secure Connection Failed An error occurred during a connection to 10.0.0.6. SSL received a malformed Alert record. Error code: SSL_ERROR_RX_MALFORMED_ALERT The page… (read more)

Secure Connection Failed

An error occurred during a connection to 10.0.0.6. SSL received a malformed Alert record.

Error code: SSL_ERROR_RX_MALFORMED_ALERT

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Asked by mike 4 months ago

Last reply by zeroknight 4 months ago

Firefox takes up too much ram

Whenever I have 2 tabs open, Firefox always takes up 2gb of ram. I already turned on minimum memory usage in about:memory and turned off hardware acceleration. For cont… (read more)

Whenever I have 2 tabs open, Firefox always takes up 2gb of ram. I already turned on minimum memory usage in about:memory and turned off hardware acceleration.

For context, my specs: 8gb ram i5 1240p (integrated graphics)

I know you're meant to use up all of your ram, but I typically have other apps pen to multitask.

Thank you

Asked by 153602 4 months ago

Last reply by zeroknight 4 months ago

Paid Antitrack

I paid Mozilla $114.35 for enhanced antitracking support but I still get Norton alerts saying I'm being tracked. Was I scammed or is the enhanced antitracking not working… (read more)

I paid Mozilla $114.35 for enhanced antitracking support but I still get Norton alerts saying I'm being tracked. Was I scammed or is the enhanced antitracking not working?

Asked by kokkotp 4 months ago

Last reply by James 4 months ago

Firefox 123.0.1 on gmail web typewriting spelling is not showing

Hello right now, using this form for typing the question, I can see that typewriting spelling is perfectly working but if I go to gmail web, and I try to spell check … (read more)

Hello

right now, using this form for typing the question, I can see that typewriting spelling is perfectly working

but if I go to gmail web, and I try to spell check , it neither shows the option in the right click menu

please see attachments

Please kindly , before to write lot of check this and that, this is what I have already done

- cleared cookies and all the data cache. This didn't solved the issue - went to menu Help->Others Info and Problems Resolutions->Restore Firefox. This didn't solved the issue

so now I begin to believe that Gmail is disabling the spell checker

Can you tell something about this?

Ooooh s**t seen right now, yes really Gmail disabled the spell checking

it works in the subject line but it doesn't in the message body!!! See attachment

Well kindly suggest a workaround for this Google ABUSE

Thank you

Asked by Robert-Italy 4 months ago

Last reply by Robert-Italy 4 months ago

How to Get of This My Organization (ImportEnterpriseRoots)

Not sure if this is the right choice to put this but every time I reboot my machine in the registry is the following: lHKEY_LOCAL_MACHINE\SOFTWARE\Policies there is Firef… (read more)

Not sure if this is the right choice to put this but every time I reboot my machine in the registry is the following: lHKEY_LOCAL_MACHINE\SOFTWARE\Policies there is Firefox entry that I delete every time. I have googled this up regarding "this is your organization" some words to that effect and would love it if some member here has the answer of getting rid of this for good. I'm running Windows 10 Pro 64 bit Enterprise with a digital license. I've always used Firefox since it first came out since I'm 74 and have been around with computers since 1988 well before the Internet was even born. Enough about me. I'm pleading that some member knows how to get rid of this for Good and on that note thank you reading this and be safe and hopefully in good health.

Cheers, Jan

Asked by Jan Klassan 4 months ago

Last reply by Jan Klassan 4 months ago

Firefox keeps making hard drive changes ever since new version installed worthless help

Latest version of Firefox keeps making changes to hard drive when opened. Repair suggestions suggest changing settings not on my computer settings screen. No help!! ve… (read more)

Latest version of Firefox keeps making changes to hard drive when opened. Repair suggestions suggest changing settings not on my computer settings screen. No help!! very frustrating mess.

Asked by chetjang 4 months ago

Last reply by cor-el 4 months ago

Tool bar dissapears

I don't have a home page button on my browser. How do I add a home page button? Also, when I navigate to a new page my bookmark tool bar at the top disappears. I only hav… (read more)

I don't have a home page button on my browser. How do I add a home page button? Also, when I navigate to a new page my bookmark tool bar at the top disappears. I only have the bookmark tool bar on my home page. I want it to show on every tab I open so I can easily navigate from there rather than having to go back to my home page every time. This problem started when I got a new computer. The browser works fine on my old computer.

Asked by beestung 4 months ago

Last reply by cor-el 4 months ago