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Firefox keeps crashing when it opens.

I've now installed Firefox several times including at least one clean install. I've worked through all the support pages on how to fix the problem, including system scan … (read more)

I've now installed Firefox several times including at least one clean install. I've worked through all the support pages on how to fix the problem, including system scan using MalwareBytes, and removing extensions, but the problem persists.

To be more precise, sometimes it just crashes immediately leaving the notices shown in the image. Sometimes it opens and stays for a while but then crashes with a similar notice.

Crash reports:

bp-945b32f1-96b3-4233-ba19-03c310221026 26/10/2022, 12:02 bp-2af09469-4ba1-4531-8406-5e0f70221026 26/10/2022, 12:02 bp-d7d56904-ca94-4397-812d-a39260221026 26/10/2022, 09:55 bp-7e88f783-318e-4401-b825-89a810221024 24/10/2022, 18:50

Hope someone can help.

Asked by chris502 1 year ago

Answered by TyDraniu 1 year ago

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Youtube drops frames playing 1080p60fps videos

Youtube constantly drops frames playing 1080p60fps videos and the experience feels overall choppy. This behavior doesn't happen in other browsers such as Chrome and Edge.… (read more)

Youtube constantly drops frames playing 1080p60fps videos and the experience feels overall choppy. This behavior doesn't happen in other browsers such as Chrome and Edge. Moreover, this doesn't happpen in 1080p30fps videos, but since I cannot change the fps of each video in Youtube, I'm stuck with 720p in 60fps videos.

Asked by pgamer006 1 year ago

Last reply by guibin 1 year ago

  • Archived

Sort Bookmarks A to Z

I want to sort the Bookmarks dropdown list A to Z by name. When I click on Manage Bookmarks and then right click on All Bookmarks, then click on sort A to Z, nothing hap… (read more)

I want to sort the Bookmarks dropdown list A to Z by name. When I click on Manage Bookmarks and then right click on All Bookmarks, then click on sort A to Z, nothing happens. The dropdown list is still mixed.

Asked by theglazes 1 year ago

Last reply by cor-el 1 year ago

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gmail

About two days ago I received message gmil was temporary error. In past always worked fine. Everything else of firefox is working. Here's message Gmail by Google Tem… (read more)

About two days ago I received message gmil was temporary error. In past always worked fine. Everything else of firefox is working. Here's message Gmail by Google

Temporary Error


We’re sorry, but your account is temporarily unavailable. We apologize for the inconvenience and suggest trying again in a few minutes. You can view the Google Workspace Status Dashboard for the current status of the service.

If the issue persists, please visit the Help Center »

Try Again Sign Out

Hide Detailed Technical Info Numeric Code: 4

I've followed the recommendations cashe/cookies etc. to correct

Asked by bsparson 1 year ago

Last reply by Dropa 1 year ago

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keyboard short cut logins

it is long past time for a built in shortcut to: prefs/privacy & security/logins. especially since there is no way to do this with a 3rd party app or extension. There… (read more)

it is long past time for a built in shortcut to: prefs/privacy & security/logins. especially since there is no way to do this with a 3rd party app or extension. There could be a toggle for the shortcut for paranoid users who leave their laptops unlocked. The bookmark method is way out of date.

Asked by metropical 1 year ago

Last reply by metropical 1 year ago

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Incorrect city on MSN homepage

I have MSN as my home page. It has changed my local news from Albuquerque to Las Vegas, Nevada. Please tell me how to get it back to Albuquerque. I cannot find help a… (read more)

I have MSN as my home page. It has changed my local news from Albuquerque to Las Vegas, Nevada. Please tell me how to get it back to Albuquerque. I cannot find help anywhere on this. Please don't tell me to use the Settings gear on the MSN homepage as it has 2 options. Feedback and Help; neither of which addresses this issue.

Asked by Pat and Gwyn Tipton 1 year ago

Last reply by Dropa 1 year ago

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How to access Google Docs menu shortcuts / commands

Greetings all I am a long time Chrome user trying to make the switch to Firefox. Mostly I love it, but one of my biggest roadblocks is Google Drive and Google Docs. I'm… (read more)

Greetings all I am a long time Chrome user trying to make the switch to Firefox. Mostly I love it, but one of my biggest roadblocks is Google Drive and Google Docs.

I'm very much a don't-take-your-hands-off-the-keyboard kind of guy and so I am heavily invested in the Google Docs menus and I have all the common menu commands memorized. (e.g., Alt-F, R to rename the current Google Doc.)

The problem on Firefox is that when I press Alt-F, I get the Firefox menu, not the Google Docs menu. So I have to resort to clicking the menu with the mouse instead of using the keyboard shortcut. Not the end of the world, but annoying.

Is there anyway to configure Firefox or Google Docs so I can use the Google Docs menus? Is there any sort of Add-on that would help with this?

Thanks Calvin Powers

Asked by calvin.powers 1 year ago

Last reply by Dropa 1 year ago

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How do I turn off the spam filter that sends all the emails I get from the New York Times?

I want to get the emails sent to me from comment boards in the NYTimes. But the emails are filtered out as spam. How can I turn that spam filter off for that one source? … (read more)

I want to get the emails sent to me from comment boards in the NYTimes. But the emails are filtered out as spam. How can I turn that spam filter off for that one source?

Asked by Jimuncy 1 year ago

Last reply by Dropa 1 year ago

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Syncing with other devices, incorrect IP address

When I synced my phone with Firefox Windows desktop and iMac, the IP address stated was different to each of the IP addresses assigned to each of those devices and the l… (read more)

When I synced my phone with Firefox Windows desktop and iMac, the IP address stated was different to each of the IP addresses assigned to each of those devices and the location was different (estimated) even thought the name of the devices was correct. Should I be concerned by this? I have attached the email from Firefox re new account sign-in re new device pairing, which shows the incorrect IP address and incorrect (estimated) location. Thank you.

Asked by andre.heppelthwaite 1 year ago

Last reply by cor-el 1 year ago

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Youtube Download Option Missing (YT Premium)

Hey folks, i'm not sure if anyone else has seen this issue. I have YT Premium for downloading videos when i'm out and about on mobile and laptop, i've noticed on the bro… (read more)

Hey folks, i'm not sure if anyone else has seen this issue.

I have YT Premium for downloading videos when i'm out and about on mobile and laptop, i've noticed on the browser the download option is now missing with the newest Firefox update.

I opened YT in Chrome and Edge and the option is available - obviously I don't want to swap away from Firefox, so thought i'd raise it if others are having the same issue.

I'll also raise a ticket with Youtube to see if they're doing something dodgy.

Firefox Version:

  • 106.0.1 (64-bit)

Addons:

  • Multi Account Container
  • Facebook Container
  • DuckDuckGo
  • uBlock Origin

Asked by Mark 1 year ago

Last reply by Mark 1 year ago

  • Archived

bookmarks not opening.

When I click on my bookmarks tab it will open up and show me all my bookmarks. When I click on any of my bookmarks they will not open. Any one have any ideas? (would mone… (read more)

When I click on my bookmarks tab it will open up and show me all my bookmarks. When I click on any of my bookmarks they will not open. Any one have any ideas? (would money help?)

Asked by marine65 1 year ago

Last reply by cor-el 1 year ago

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Update by Firefox and now Passwords missing

I tried contacting Mozilla Customer Service, but there is absolutely no way to do it. You customer service leaves much to be desired. You updated your unstable system. … (read more)

I tried contacting Mozilla Customer Service, but there is absolutely no way to do it. You customer service leaves much to be desired.

You updated your unstable system. It did the update, but now my saved passwords are missing. If your system deletes the passwords, what kind of safety do users of Firefox are guarantee? If this issue is not resolved, I will leave and delete your browser NEVER to use it again. In addition, I created a Firefox account long time ago to supposedly have my passwords secure. At this point all the passwords are missing. What security is your system providing?

Asked by jcmena830 1 year ago

Last reply by Terry 1 year ago

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  • Archived

How do I remove a saved web address from Firefox 106?

I accidentally visited a bogus website instead of the legitimate UK Companies House website. I should have gone to companieshouse.gov.uk but ended up at companieshouse.… (read more)

I accidentally visited a bogus website instead of the legitimate UK Companies House website.

I should have gone to companieshouse.gov.uk but ended up at companieshouse.org.uk which is an escort site! (Yeah, no, it wasn't what I was looking for, OK?!)

But now I cannot get rid of the bogus address and it autofills every time I start typing "companies".

I have deleted it from History, but it still appears.

According to searches I've done, I should be able to go to tools/ settings/ privacy and security/ forms and autofill where I would be able to delete it, but Firefox 106.0.1 now only gives me the option to change saved credit card details.

So where do I find the location that this is saved so I can get rid of it.

PS No, I do *not* want to wipe all my history/ browsing data etc just to get rid of one fake address!

Asked by graham12 1 year ago

Answered by graham12 1 year ago

  • Archived

Window with 50+ tabs just disappeared from history

All my important tabs = gone. Nothing under recently closed windows. Most of them too old to be found in recent history. I'm mortified. I normally love Firefox updates bu… (read more)

All my important tabs = gone. Nothing under recently closed windows. Most of them too old to be found in recent history. I'm mortified. I normally love Firefox updates but now I want to yell at someone :(

Asked by annaxt 1 year ago

Last reply by annaxt 1 year ago

  • Archived

How to prevent a single tab from closing (not the last tab in a window)?

Long ago, I would use Tab-Mix Plus but that functionality went away around FF57. For most cases since then, Cntl-Shift-T works well. But I found a use case where Cntl-S… (read more)

Long ago, I would use Tab-Mix Plus but that functionality went away around FF57.

For most cases since then, Cntl-Shift-T works well.

But I found a use case where Cntl-Shift-T does not work. If one has an active form in progress in given tab, then opens another link on top of that, then closes the tab with Cntl-W or equivalent, then after the CS-T the form progress from the overlaid url is lost.

I use Cntl-W so freely that I can miss that I have accidentally closed tabs that I normally like to keep open. I sometimes don't notice till much later, too long for easy CS-T and I have to recreate from other resources. I have already removed the X-close buttons per tab.

Tab-Mix Plus would just prevent closing of protected tabs all-together and prevent both of these issues.

I have my own webapp framework, and my primary way to workaround this is use target=_blank liberally on local links. But that is an unnatural process in many ways with extra overhead of creating and destroying tabs rather that simply redirecting the current one.

Maybe there's another way around all of this?

Asked by wsmith6 1 year ago

Last reply by cor-el 1 year ago

  • Archived

"NordVPN CyberSec.cer"

Folks, I have looked on the web for instructions on how to remove "NordVPN CyberSec.cer" from my General Settings and Enterprise Polices. The articles were no help. A… (read more)

Folks,

I have looked on the web for instructions on how to remove "NordVPN CyberSec.cer" from my General Settings and Enterprise Polices. The articles were no help.

At the top of the General page "Your Browser is being managed by your organization" is displayed. Clicking on the Blue Text String I go to about:policies, it shows "Certificates Install NordVPN CyberSec.cer".

When I click on errors - "Unable to find certificate - NordVPN CyberSec.cer" is shown.

I don't know how this may be affecting FoxFire.

I contacted NordVPN and asked them how to remove this "install item". Per their instructions, I deleted everything related to NordVPN.

The error continues after restarts.

The install/load request has to be coming from FoxFire; for Nord does not exist on my machine ( Mac Mini 10.15.7 FoxFire 106.0.1 (64bit ) ). Chrome has never been on my machine. I did trial NordVPN but do not use it.

How do I remove the install request?

  • Archived

Google Account

When I open certain websites (Zillow, Redfin and others) and when I click on a Mail To link in my IOS mail apps on my Mac I now get either a popup to use my Google accoun… (read more)

When I open certain websites (Zillow, Redfin and others) and when I click on a Mail To link in my IOS mail apps on my Mac I now get either a popup to use my Google account or Firefox opens the gmail website. I don't have a google account. Why is this now happening in Firefox. I don't want to login to Zillow, etc., every time I open the website and I have set my Mail app as the default app in "preferences" yet it persists.

Asked by onlinebuyingonly 1 year ago

Last reply by onlinebuyingonly 1 year ago

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  • Archived

Changed the theme but it reverses back to the old customized one?

I set my browser theme to a customized green theme I made myself with firefox color, then I decided I wanted something different and installed a new theme from the addons… (read more)

I set my browser theme to a customized green theme I made myself with firefox color, then I decided I wanted something different and installed a new theme from the addons page. It works until I close firefox, but if I open it again it changes back to the custom one I made? I can't find any settings that fix this and i don't want to delete the custom themes I made just to be able to use one of the addon themes I have saved.

Asked by catfishcatastrophies 1 year ago

Answered by cor-el 1 year ago

  • Archived

new tabs

I just installed Firefox on a new computer and am having lots of issues w/set-up. I found the place in settings that lets you chose the home page and how new tabs are dis… (read more)

I just installed Firefox on a new computer and am having lots of issues w/set-up. I found the place in settings that lets you chose the home page and how new tabs are displayed, but the only options for new tabs seem to be Mozilla's default and blank page. For now I've set it to blank page but I'm trying to find a way that any new tab I open defaults to google. Thank you for your help.

Asked by Phalgal 1 year ago

Last reply by Terry 1 year ago