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Incomplete bookmark syncing on new device

When I switched from Safari to Firefox on my MacBook Air, my safari bookmarks migrated as "imported". Now, a few years later, I have placed Firefox on my Iphone and Ipad,… (read more)

When I switched from Safari to Firefox on my MacBook Air, my safari bookmarks migrated as "imported". Now, a few years later, I have placed Firefox on my Iphone and Ipad, but when I sync the "imported" bookmarks did not migrate, nor did the toolbar bookmarks. All other bookmarks migrated.

Asked by michaelholdeman 1 year ago

Last reply by willjoe24421 1 year ago

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Old Profiles

Background; Yesterday I had corrupted file in Windows 10. Windows 10 wouldn't open and the solution was to reinstall Windows but save my data but lose the apps. When I … (read more)

Background; Yesterday I had corrupted file in Windows 10. Windows 10 wouldn't open and the solution was to reinstall Windows but save my data but lose the apps. When I reinstalled Firefox, all of my book marks were gone.

I have gone to the support articles provided and pulled and tried to locate my "old" profile. I couldn't my last attempt was to go the Profiles Manager ( about Profiles). I see the Profile default and I see the Profile default release. I have switched between the two and neither are My Old Profile.

The question: I want to be sure I have exhausted all possibilities in locating my Old Profile, before i start the manual rebuild process?

Also I have by data backed up in Carbonite, but I don't know if is backed up there or how to find it.

Thanks in advance for any help or suggestions.

Asked by fochga 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Why do some web-page links that work on Safari not work on Firefox?

For example: When I'm working on a Washington Post (LATimes) crossword puzzle, the internal link to "settings" doesn't work on Firefox, but it does on Safari. For exampl… (read more)

For example: When I'm working on a Washington Post (LATimes) crossword puzzle, the internal link to "settings" doesn't work on Firefox, but it does on Safari.

For example: When I'm on the website for my apartment building, the internal links to "maintenance requests" and "make payments" work on Safari but not on Firefox.

Asked by Hank15 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Addons cant install

I had problem with Firefox. He was slow, i reseted, but my addons disappear. Now i have problem, i can install any addon's. Doesnt matter, official or unofficial. I cant … (read more)

I had problem with Firefox. He was slow, i reseted, but my addons disappear. Now i have problem, i can install any addon's. Doesnt matter, official or unofficial. I cant anything. Firefox was again reseted, uninstalled and again installed. No matter what i do, come this massage:

"Installation aborted because the add-on appears to be corrupt."

Asked by anderworld55555 1 year ago

Answered by anderworld55555 1 year ago

  • Archived

Firefox Add-Ons

I can download extensions and add them to firefox, but I can not pin them into the browser. 3 of them pinned themselves, but the rest are missing. If I click the 3 bars … (read more)

I can download extensions and add them to firefox, but I can not pin them into the browser. 3 of them pinned themselves, but the rest are missing. If I click the 3 bars in the upper right of the browser, I can find the extensions in the settings. I can enable them, but I can not figure out how to find the extensions in firefox. How do I pin them or use them?

Asked by audiobookdb 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Last Firefox Update: My screen got huge , how can I restore it to where it was before the Update?

My side bars do not show anymore, contacts and games I play do not show. I have to use slider bar because what is showing is so huge I can't see everything I saw before. … (read more)

My side bars do not show anymore, contacts and games I play do not show. I have to use slider bar because what is showing is so huge I can't see everything I saw before. Trying to make it smaller does not work. Trying to make print smaller does not help. This happened with the last update in July.

Asked by ctsmeow 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Error code: SEC_ERROR_REVOKED_CERTIFICATE

So I have a website that had SSL revoked, but I just got it reissued and installed/activated. Since it's back I'm still having issues connecting to the website on Firefo… (read more)

So I have a website that had SSL revoked, but I just got it reissued and installed/activated.

Since it's back I'm still having issues connecting to the website on Firefox/Safari still, but not chrome.

Even though if I personally fix the error issue it's probably happening to other people using the same browser (I think?)

So my question is will the error ever go away on itself over time or is my website inaccessible to anyone using firefox unless they fix the error themselves in their OWN browser settings?

Asked by ifed27 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Soundcloud fails to load except in incognito mode

Hello, The past few weeks I have run into the issue where Soundcloud fails to load and returns an error. This is circumvented multiple ways. Either I open soundcloud in… (read more)

Hello,

The past few weeks I have run into the issue where Soundcloud fails to load and returns an error. This is circumvented multiple ways. Either I open soundcloud in incognito mode and it works fine, or I clear the cache in normal mode. BUT in the second option soundcloud only works during the first visit.

I found a previous question asked here detailing the same exact issue but nobody found a solution that worked. https://support.mozilla.org/en-US/questions/1346767

Other info I think would be useful: Soundcloud works on my laptop running the same exact profile for firefox. Hinting to me that something else on my computer is in the way.

Deleting all history, cookies, cache, extensions; has not helped

I have attached the images below just as the previous poster has. Including the console log filled with errors.

Hopefully someone can help with this headache!

Asked by Dean 1 year ago

Last reply by nbui 1 year ago

  • Archived

Microsoft Teams

Dear Sir/Madam, I am using the latest version of Firefox on Windows 10, and I tried to login to the Microsoft Teams website: I received the message on attach. I disabled … (read more)

Dear Sir/Madam, I am using the latest version of Firefox on Windows 10, and I tried to login to the Microsoft Teams website: I received the message on attach. I disabled all the add-ons, yet the problem remains. I would like to know if it may be a firewall issue or if I have to reinstall Firefox (or change any other settings). Thank you for your help on this matter. Regards, Stefano

Asked by polonio2021 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

can't no longer download files, pdf etc.

Since this week. I can no longer download and open files, pdf etc.It say: failed I need urgent to get repaired it do download printed customer invoices and other files. … (read more)

Since this week. I can no longer download and open files, pdf etc.It say: failed I need urgent to get repaired it do download printed customer invoices and other files.

Thank for your support. Peter

Asked by info7277 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

PDF displaying as blank document.

We are on version 103.0.1 and have started having a problem with the PDF viewer showing blank documents. If you download the document is is good. How can we get the docum… (read more)

We are on version 103.0.1 and have started having a problem with the PDF viewer showing blank documents. If you download the document is is good. How can we get the document to open correctly in the viewer.

Asked by Dale_J_Souza 1 year ago

Last reply by Dale_J_Souza 1 year ago

  • Archived

Connect to remote Websocket from localhost doesn't send cookies

Hi, I am web developer. App I am working on need to connect to remote host by webscoket and send auth cookies to it (aws guard). The problem is when I run app on the loc… (read more)

Hi, I am web developer. App I am working on need to connect to remote host by webscoket and send auth cookies to it (aws guard). The problem is when I run app on the local host (dev mode), it works fine in every Chrome based browser, and even Safari, but unable to connect in FF.

For example, my app runs on localhost:8080, and Websocket host is ws.dev.myapp.com For successeful coonection, handshake request should include cookies from .dev.myapp.com domain, or even .myapp.com. So, you can see on screenshots, cookies not included on request from localhost, and we get 403 error instead of 101 on second pic.

I guest this is some secutiry setting I can tweak, but I can't see what exactly. Or can it be a bug?

Asked by [e]Bu$ter 1 year ago

Last reply by cor-el 1 year ago

  • Archived

forecast.weather.gov

Over last several weeks have gotten below when try to go to Forecast.Weather.gov site. Site works on Chrome. Disabled protection and allow pop-ups but still get. Firef… (read more)

Over last several weeks have gotten below when try to go to Forecast.Weather.gov site. Site works on Chrome. Disabled protection and allow pop-ups but still get. Firefox 103.0.1 64 bit on Win10 Pro 21H1.

Access Denied You don't have permission to access "http://forecast.weather.gov/MapClick.php?" on this server. Reference #18.640c3017.1660144556.1adb14d4

Asked by ken171 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

webpages for obits on newspaper sites not loading

Hello Since the latest version of Firefox I am unable to view obituaries on newspaper websites such as The Vancouver Sun, and The Regina Leader-Post. https://leaderpost… (read more)

Hello

Since the latest version of Firefox I am unable to view obituaries on newspaper websites such as The Vancouver Sun, and The Regina Leader-Post.

https://leaderpost.remembering.ca/obituaries/obituaries/search?filter_date=today&sort_by=obitslastname_meta&order=asc

https://vancouversunandprovince.remembering.ca/obituaries/obituaries/search/?filter_date=yesterday&sort_by=obitslastname_meta&order=asc

They will work using Edge.

Thank you

Murray

Asked by CANDLEWYCK91 1 year ago

Answered by CANDLEWYCK91 1 year ago

  • Solved
  • Archived

Newspaper website screwed up in 103.0.1

The Washington Post website now loads in its mobile (rather than desktop/Windows) configuration. This didn't happen before the update to 103.0.1; it doesn't happen on my… (read more)

The Washington Post website now loads in its mobile (rather than desktop/Windows) configuration. This didn't happen before the update to 103.0.1; it doesn't happen on my other computer, which is still running 103; and it doesn't happen on Chrome.

Until this is fixed, I'd like to roll back to 103, but I don't see how to do that. The "Install an older version" help page ([url]https://support.mozilla.org/en-US/kb/install-older-version-firefox/url) offers only v. 102, and the long list of previous versions ([url]https://ftp.mozilla.org/pub/firefox/releases//url) stops at v. 99.

Thanks!

Asked by BlebNevus1015 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox Relay

I just created an email mask. For some reason, I ending with two email mask. (@Mozilla.com) I just sign in for one. I clicked the delete sign to delete one,but it's tell… (read more)

I just created an email mask. For some reason, I ending with two email mask. (@Mozilla.com) I just sign in for one. I clicked the delete sign to delete one,but it's telling me that I will lose my email data. I didn't use the "Add account name" because of this. Also, do I have to pay to an email mask?

Asked by Yolanda 1 year ago

Last reply by AliceWyman 1 year ago

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  • Archived

Frustrated & getting irratible with computer technology

frustrated and thinking about moving away from firefox. why not let us choose whether to update or not?? cookies deleting you have to search for each and everyone (why n… (read more)

frustrated and thinking about moving away from firefox. why not let us choose whether to update or not??

cookies deleting you have to search for each and everyone (why not sorted by installed date???) then one has to delete all the site cookies that are ok cause such a big effort to clear cookies!

no longer able to bank cause bank changed their cross site settings and firefox wont let me through...have to watch the status in bottom left corner and hope I can read it fast enough.

laptop always behaves like cell phone...can't read, can't see desktop properly

Asked by Red Mint 1 year ago

Last reply by Spectrum-Extreme 1 year ago

  • Archived

I have a new computer and tried to import my firefox data and I'm not able to.

Looks like there's no available data.... I want to be able to import the data I used on July 2021 but it is nowhere to be found... How can I get a hold of an old version … (read more)

Looks like there's no available data.... I want to be able to import the data I used on July 2021 but it is nowhere to be found... How can I get a hold of an old version of my data?

Thanks!

Asked by amezquita720 1 year ago

Last reply by cor-el 1 year ago