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Firefox uses large amounts of memory that bring everything to a halt

Since the last update (earlier this week) firefox uses large amounts of memory. It shows in the windows task manager 20 and more instances of firefox being open and one o… (read more)

Since the last update (earlier this week) firefox uses large amounts of memory. It shows in the windows task manager 20 and more instances of firefox being open and one of them using 85%-90% of the available memory. I looked up help articles regarding this issue and one of them mentioned to "Delete content-prefs.sqlite file". When I do that it will help for a short period of time but then the issue is happening again. I'm using Windows 11 64 bit.

I'd appreciate some advice on how to deal with this.

Asked by Sidiana 5 months ago

Last reply by cor-el 4 months ago

Need help with a rolling grey screen

I moved to Firefox because I have autism and someone told me it would help block the popups and moving content that makes using the web exhausting and difficult. And it d… (read more)

I moved to Firefox because I have autism and someone told me it would help block the popups and moving content that makes using the web exhausting and difficult. And it does!

The trouble is, it replaces them with something worse – a grey screen that rolls continuously from left to right. It's impossible to focus on text with such intrusive visual distraction, so I have to shut the page down. It seems to occur on so many websites that at the moment it's not worth trying to use the browser.

Half the problem is that I don't know the right term to describe it, which makes troubleshooting a bit complicated. Hopefully someone will recognise it from the description, though – if so, is there any way of stop it moving, please?

Thank you!

Asked by FionnF 4 months ago

Last reply by zeroknight 4 months ago

Firefox won't open websites

Dear Firefox Community, my ff browser won't open the following websites: https://www.haaretz.com/ (here it says: Error 54113) and https://archive.ph/ (this won't open a… (read more)

Dear Firefox Community,

my ff browser won't open the following websites:

https://www.haaretz.com/ (here it says: Error 54113) and https://archive.ph/ (this won't open at all without any notification)

Could you please let me know how get them to open?

Thank you!

Asked by mohawk95 4 months ago

Last reply by zeroknight 4 months ago

The "Open previous windows and tabs" setting is off, but in effect

Hello! Since updating to the last version (119.0.1), Firefox started keeping my open tabs between sessions. This is a behavior I don't want, and the only solution that I … (read more)

Hello! Since updating to the last version (119.0.1), Firefox started keeping my open tabs between sessions. This is a behavior I don't want, and the only solution that I found told me to enable "clear history on close", however that is also not ideal, because I don't want to clear my history. The "Open previous windows and tabs" setting is off and my homepage is set to Firefox Default. I don't know where else to look for such a setting, except in the about:config, but even there I'm not sure which one is causing the issue. Any assistance would be appreciated.

Windows 10 Pro 21H2, Firefox 119.0.1

Asked by Blood Raven 5 months ago

Last reply by zeroknight 4 months ago

Cannot log in to UFB direct. The Bank says use chrome. I can log in with Microsoft edge, but firefox is my preferred browser

I need to be able to access banks, specifically USB Direct. I can access my credit union but when I try to get my statement, I get a message that I have been logged out … (read more)

I need to be able to access banks, specifically USB Direct. I can access my credit union but when I try to get my statement, I get a message that I have been logged out due to inactivity.

Asked by Popover 4 months ago

Last reply by TopGun 4 months ago

Firefox changed and all windows, tabs and settings disappeared: how to restore lost session?

I restarted my computer and when I booted Firefox up it looked completely different. I'm assuming they updated, but updates never impacted my settings before and in this … (read more)

I restarted my computer and when I booted Firefox up it looked completely different. I'm assuming they updated, but updates never impacted my settings before and in this case none of my sessions or history is left.

I logged in to my Mozilla account and that recovered my extensions, though not my toolbar settings.

The real issue is that all of my tabs and windows are gone. In History, "Recently closed windows" is greyed out and Recently closed tabs shows nothing but what's been opened since I restarted.

Is there any way to recover my history?

Edit:

Resolved: Somehow a blank profile had been set as the default.

Asked by wynden 5 months ago

Last reply by Paul 4 months ago

Downloading

Dear Community, I am trying to download a large file. Am on a course, and the main tutor has given the group a file to download. Have tried downloading this 5 times, b… (read more)

Dear Community,

I am trying to download a large file. Am on a course, and the main tutor has given the group a file to download. Have tried downloading this 5 times, but get little luck. The file that I would want to download is 8.5GB, and the furthest I get is about 4GB.

I have 2 questions about this.

1) I seem to have a very 'in and out internet connection. It seems to go down at times for no reason, cutting off the download. Is there anything I could do about this? How could I troubleshoot this, please? 2) Does anybody know of any special tools that I can use to download in a more efficient manner, please? Perhaps an extension for Firefox might be able to do this, perhaps? Kind Regards to Anyone Answering this Query, Marek

Asked by MAREK_WES 4 months ago

Last reply by Terry 4 months ago

firefox 119.0.1 won't maintain scroll position upon refreshing

Hello there. I've notice FF in the past month has stooped maintaining scroll position upon refreshing. It was working perfectly until recently. maintain scroll positi… (read more)

Hello there.

I've notice FF in the past month has stooped maintaining scroll position upon refreshing. It was working perfectly until recently. maintain scroll position upon refreshing is a key feature to my work. Please help!

Asked by il626 5 months ago

Last reply by flemingp 4 months ago

Firefox is not 100% compatibile xfce window manager

Is there a way to use the default xfce windows instead of firefox`s own? I mean I have my own setting in the xfce window manager that are not applyed to firefox. fo examp… (read more)

Is there a way to use the default xfce windows instead of firefox`s own? I mean I have my own setting in the xfce window manager that are not applyed to firefox. fo example: I unchecked Raise windows when clicking inside application window, that is not applyed to firefox, I also have a context menu when right clicking on other windows title bars that I can customize, In firefox I have something total else.

Asked by Vajna Botond 5 months ago

Last reply by zeroknight 4 months ago

Modifying the Settings UI

I'm using Firefox for Windows and usually have a few set pages that appear every time I open a new window. Every now and again, I have to add, remove, or change one of th… (read more)

I'm using Firefox for Windows and usually have a few set pages that appear every time I open a new window. Every now and again, I have to add, remove, or change one of these pages. The issue is that I have to see something like this whenever I want to change anything.

`https://link1.url.com/|https://link2.url.com/|https://link3.url.com/|https://link4.url.com/|https://link5.url.com/`

Naturally, whenever I open a new window in Firefox, this is automatically interpreted to open multiple pages. However, this way of displaying them is still inconvenient. I want to know if we can get something more like this.

https://link1.url.com/ https://link2.url.com/ https://link3.url.com/ https://link4.url.com/ https://link5.url.com/

Is there a way to edit the Settings UI to see a multi-line list with the ability to add, remove, or change these links individually? Thank you.

Asked by Adam Khan 5 months ago

Last reply by zeroknight 4 months ago

tabs.insertAfterCurrent and tabs.insertRelatedAfterCurrent messes up firefox-view new tab placement

when i have any of those 2 flags set to true it opens all links i middle click from firefox-view history all the way to left since firefox-view isn't a tab. I'd rathe… (read more)

when i have any of those 2 flags set to true it opens all links i middle click from firefox-view history all the way to left since firefox-view isn't a tab. I'd rather have it force them all to the right by default instead of it thinking i am not in a tab and have no tabs open

Asked by Thomas 5 months ago

Last reply by zeroknight 4 months ago

pocket's recommended articles in new tabs

I'd like to turn off the recommended articles that I see when opening new tabs. I find them to be quite bothersome, and the link pocket provides to learn more about this … (read more)

I'd like to turn off the recommended articles that I see when opening new tabs. I find them to be quite bothersome, and the link pocket provides to learn more about this features a nonexistent article on how to disable these recommendations. Could you help me disable these?

Asked by sajones634 4 months ago

Last reply by zeroknight 4 months ago

qr code not recognized on firefox is recognized on edge

To identify myself I had to scan a qr code on a website using my phone. This used to work in firefox but it doesn't anymore. It still works in edge. I'm using firefox 119… (read more)

To identify myself I had to scan a qr code on a website using my phone. This used to work in firefox but it doesn't anymore. It still works in edge. I'm using firefox 119.0.1 x64 on windows 11 home 22H2. How can I fix this?

Asked by KDAM71 5 months ago

Last reply by zeroknight 4 months ago

Extension Greyed Out

My extension is greyed out in the Extensions drop down. I have redeployed it in the Mozilla Developer Hub but to no effect. It has been down for a couple of days. What co… (read more)

My extension is greyed out in the Extensions drop down. I have redeployed it in the Mozilla Developer Hub but to no effect. It has been down for a couple of days. What could be the reason behind it and how can I fix it?

Asked by Right Inbox 5 months ago

Last reply by zeroknight 4 months ago

When FF "Manage Bookmarks" Is Called From Private Window Can't See Buttons/Menus/Options (Linux)

Wanted to export some bookmarks, and couldn't figure out why (latest Firefox) Bookmarks "Library" was missing relevant buttons/menus. (Screenshots attached.) After testi… (read more)

Wanted to export some bookmarks, and couldn't figure out why (latest Firefox) Bookmarks "Library" was missing relevant buttons/menus. (Screenshots attached.)

After testing, found they actually are there, but have have almost no contrast vs background - that is when "Manage Bookmarks" is called from a Private window. But things look fine when called from a Standard window. (No extensions; same in Safe Mode.)

Can anyone advise?

A simple workaround is to bring a standard window to the front first, but am curious if this is Firefox on all systems? Only FF Linux? Only the particular (default) settings of my Linux Mint 20.3 Cinnamon installation, and display? Not even sure a Bookmark management window is ever meant to assume the theme of the foreground window (here Private browsing's dark).

Thank you.

Asked by crickt21 5 months ago

Last reply by cor-el 5 months ago

New computer data

New computer (Windows 11) shows 'Old Firefox Data'. Opened hidden files. Using File Explorer found Profile Folder & renamed it 'old'. Copied and pasted 'Old Firefox… (read more)

New computer (Windows 11) shows 'Old Firefox Data'. Opened hidden files. Using File Explorer found Profile Folder & renamed it 'old'. Copied and pasted 'Old Firefox Data' as new profile. Firefox would not open. Had to remove etc and Firefox worked again. Thought this maybe the easiest way to get my Bookmarks back.

PS Presume Profile Folder does not contain Thunderbird Addresses?

Asked by Eanie 5 months ago

Last reply by Terry 5 months ago