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I erred in clicking "ok, I got it" instead of "disable" when trying to watch a video; now I have no volume control!

as stated above, in attempting to watch a YouTube video sent in e-mail from a friend, I misunderstood the message I got from Firefox and clicked "ok, I got it" instead of… (read more)

as stated above, in attempting to watch a YouTube video sent in e-mail from a friend, I misunderstood the message I got from Firefox and clicked "ok, I got it" instead of "disable" and Firefox complete removed the sound from my computer so that now my volume control little icon has completely disappeared! how can I restore sound to my computer? I did not want this outcome!!

Asked by missp050 1 year ago

Answered by Shashank Shekhar 1 year ago

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CTRL W doesn't close a pinned tab

CTRL + W is the keyboard shortcut to close the active tab. This works fine if the tab isn't pinned, but if I press CTRL + W on a pinned tab, it just cycles to the next ta… (read more)

CTRL + W is the keyboard shortcut to close the active tab. This works fine if the tab isn't pinned, but if I press CTRL + W on a pinned tab, it just cycles to the next tab. This isn't ideal. The shortcut should close the tab regardless of whether it is pinned (as it does in other browsers). Anyone know why Firefox does this / is it intentional behaviour?

Asked by whalemonster 1 year ago

Answered by McCoy 1 year ago

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How do you bring up the Context menu in FireFox? (I'm using an Apple MacBook Pro)

I use a MacBook Pro with MacOS 10.11 and the latest version of FireFox (72.0.2) and I'm unable to figure out how to bring up the Context menu. With previous versions of F… (read more)

I use a MacBook Pro with MacOS 10.11 and the latest version of FireFox (72.0.2) and I'm unable to figure out how to bring up the Context menu. With previous versions of FireFox. I could hold down the Control key and click a tab and that would bring up the Context menu. But with the latest versions of FireFox, that option is no longer available.

I suppose if I bought a two-button mouse, I could bring up the Context menu with the right button, but you should be able to bring up the Context menu with the trackpad that come with Apple's MacBook Pro.

So how do you bring up the Context menu on an Apple MacBook Pro?

Thank you so much.

Asked by Marina43182 1 year ago

Answered by Marina43182 1 year ago

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How to sort all bookmarks in all folders at once

I want to sort all of my bookmarks in all folders and their sub-folders by name on one click automatically. I don't want to sort my bookmarks folder by folder since I hav… (read more)

I want to sort all of my bookmarks in all folders and their sub-folders by name on one click automatically.

I don't want to sort my bookmarks folder by folder since I have tons of bookmarks organized in tons of folders. I looked up the help article "Sort your bookmarks to quickly find the ones you want", but it only shows how to sort individual folders automatically. So I tried to sort them all by multi-selecting all of my folders (no individual bookmark selected) and right-click to sort by name. And the option is unavailable (see image).

Could you include an one-click automatic sorting option in the future updates?

Asked by Wei 1 year ago

Answered by FredMcD 1 year ago

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How can I remove the "Fill login" context menu entry?

Firefox offers the option to "Fill login" through the context menu (see attached image) when ever in a login or password field. However I am using Bitwarden instead of th… (read more)

Firefox offers the option to "Fill login" through the context menu (see attached image) when ever in a login or password field. However I am using Bitwarden instead of the Firefox password manager and disabled saving passwords in Firefox. Is there a way to remove this "Fill login" action as it always just shows that no logins are saved?

Thanks, Mattias

Asked by Mattias 1 year ago

Answered by mattmcoomber 1 year ago

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cannot create account because of age, although I am over 18

To make a long story short, I created This Firefox account to get support creating another Firefox account... After trying to set up "sync" on my laptop (where I normally… (read more)

To make a long story short, I created This Firefox account to get support creating another Firefox account... After trying to set up "sync" on my laptop (where I normally browse using Firefox – I am writing this from the desktop that I wanted to get synced) I got an error message with the heading: "Cannot create account", followed by the text: "You must meet certain age requirements to create a Firefox Account." This is strange, since I am 19 years old (I suspect that I entered the wrong nubmer). I really want to get my laptop and its profiles synced, since much work has been put into browser-personalization. How do I fix this problem?

Best whishes, Renen

Asked by renen2 1 year ago

Answered by Eve 1 year ago

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How to view HTML DOM property when selecting elements in Inspector?

Hi When I open Inspector from Firefox Developer Tools and select an HTML node, inspector shows numerous CSS related items for that node (like Rules, Layout, Computed, etc… (read more)

Hi When I open Inspector from Firefox Developer Tools and select an HTML node, inspector shows numerous CSS related items for that node (like Rules, Layout, Computed, etc), but it does not show basic HTML DOM properties. In particular, I need to see innerText property for the currently selected node (and then walk through HTML tree watching innerText for every node). I found that I can do Right Click, Show DOM properties and than it prints all properties to the Web Console window, but this is not convenient: I have to repeat this Right Click thing for every element and search for innerText every time. This will take forever. So, question: is it possible to somehow show innerText for the current node automatically (like those CSS items are shown)? Thank you

Asked by jhnlmn 1 year ago

Answered by jscher2000 1 year ago

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Why do I see a different icon for the browser in my Mac task base?

In my iOS task bar I now have two different icons for the Firefox browser and I wonder whether it's safe. I have the usual Firefox flame icon and some iOS tool icon. … (read more)

In my iOS task bar I now have two different icons for the Firefox browser and I wonder whether it's safe. I have the usual Firefox flame icon and some iOS tool icon.

Asked by margreetmoerland 1 year ago

Answered by cor-el 1 year ago

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All bookmarks lost after update. Restoring bookmarks not working.

Firefox asked me to update every time I opened it. Downloading and installing firefox, always said udating didn't work, download firefox upate now. Tried dozens of times.… (read more)

Firefox asked me to update every time I opened it. Downloading and installing firefox, always said udating didn't work, download firefox upate now. Tried dozens of times. Then said needed to go to new firefox, did that, had to create account, did that, now have lost all the bookmarks. Tried selfhelp to restore bookmarks, incomplete instructions or not working. I would really, really like all my bookmarks back. Thanks for your help, Jane.

Asked by angusangus 1 year ago

Answered by Scribe 1 year ago

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Too many login suggestions for website

Since a recent update, I now see WAY too many login suggestions for a website's username field. The issue is that the site has the same subdomain as other sites that I u… (read more)

Since a recent update, I now see WAY too many login suggestions for a website's username field. The issue is that the site has the same subdomain as other sites that I use on my company's network.

For example, if the following sites exist: aaaa.lan.domain.com bbbb.lan.domain.com cccc.lan.domain.com ddd.lan.domain.com etc., then when I browse to the login page for aaaa.lan.domain.com, the login suggestion popup will have ALL of the various logins for ALL of the various subdomains. There will be a huge popup with numerous logins that aren't even usable for the site I'm on. Firefox didn't do this until just recently (like a week ago or so), and before, it would only suggest the logins for the exact site you were on.

Is there a way to force the old behavior?

Asked by coderCK 1 year ago

Answered by coderCK 1 year ago

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Youtube videos stuttering after updating to firefox 72

After updating to firefox 72 (maybe it was after 72.0.1 - I did not have time to check so fast) videos on youtube started stuttering. When I start video everything seems … (read more)

After updating to firefox 72 (maybe it was after 72.0.1 - I did not have time to check so fast) videos on youtube started stuttering. When I start video everything seems fine but after a while it starts microstuttering - image is twitching, movement of camera is not fluent.

It looks like it is related to all videos on youtube. I watch mostly 1080p 60fps and these most often cause this issue. Example video: https://youtu.be/1La4QzGeaaQ It is easy to observe it at 1:27 with camera movement and terrain being fluent or not. If I pause video and resume play after few minutes it seems fine for minute but then it starts being choppy again. It does not seem to be related to video quality. I had 0 dropped frames in yt stats. I found workaround - if I set media.wmf.vp9.enabled to false and restart browser with this setting set to false everything is fine. But when I set it to true (like it always was for me) problem starts to occur. However no matter what I set youtube still shows "codecs: vp09". I do not have this problem on microsoft edge. I never had this problem on firefox 71 and I did not add any new extensions since few weeks. It must be new firefox fault, not my hardware or configuration.

Asked by Piterk 1 year ago

Answered by Just_Golem 1 year ago

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Set URL for Home button, but not newly launched browser or tab?

I've set the options so that I get a blank page whenever I launch Firefox or create a new tab. However, I would the Home button to take me to https://www.google.ca/ncr. … (read more)

I've set the options so that I get a blank page whenever I launch Firefox or create a new tab. However, I would the Home button to take me to https://www.google.ca/ncr. Is there a setting for this?

Asked by FoxyFirey 1 year ago

Answered by McCoy 1 year ago

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Tabs on bottom only partially solved for FF 72.01

I had previously posted the "Why doesn't Firefox provide the option of tabs below menu bar?" at: https://support.mozilla.org/en-US/questions/1276795 I believed that the … (read more)

I had previously posted the "Why doesn't Firefox provide the option of tabs below menu bar?" at: https://support.mozilla.org/en-US/questions/1276795

I believed that the issue was solved by cor-el at https://support.mozilla.org/en-US/questions/1274416#answer-1279083

However, I have since discovered that this fix does not work in Private Browsing mode. Tabs still overlap the bookmark toolbar as they did with regular browsing before applying the aforementioned fix.

Does anyone have a modification to the userChrome.css file or tabs-on-bottom.css file referred to earlier which will place tabs below the menu/bookmark toolbar when using Private Browsing as well?

Asked by Firefox Account 1 year ago

Answered by Firefox Account 1 year ago

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Firefox log out me of my Google account

Hello, When I open Firefox browser, I am logged out of my Google account, when I connect to this one, I close Firefox browser and I reopen Firefox, I am logged out. So I… (read more)

Hello, When I open Firefox browser, I am logged out of my Google account, when I connect to this one, I close Firefox browser and I reopen Firefox, I am logged out. So I would like to know how stay connected to my Google account even after closing and reopenning Firefox browser. I got this problem from I changed my computer, it's maybe a setting that I don't change. I hope you can help me. Thanks.

Asked by kylian.chapon 1 year ago

Answered by Wesley Branton 1 year ago

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Image capture for EagleFiler

I get the following message when attempting to capture a page for Eaglefiler;An error occurred when capturing from Firefox: Firefox could not get the URL of the front win… (read more)

I get the following message when attempting to capture a page for Eaglefiler;An error occurred when capturing from Firefox:

Firefox could not get the URL of the front window. Please make sure that the frontmost window is a browser window.

Version 3.6 of Firefox removed the AppleScript support that EagleFiler depends on, so capturing will not work. Some alternatives are:

• Click the bookmarklet to import the page. • Drag and drop the URL into EagleFiler. • Use an older version of Firefox. • Use a different browser, e.g. Safari.

To install EagleFiler’s bookmarklet, go to:

   http://c-command.com/eaglefiler/bookmarklets

Is there any plans to reinstate Applescript support?

Asked by petere5 1 year ago

Answered by jscher2000 1 year ago

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Is Firefox Account and 火狐通行证 the same thing?

Hi, I'm a Firefox user in China. I originally signed up for Firefox Account and then saw the Chinese version of that (i.e. 火狐通行证), is they one instance of FxA? It seems t… (read more)

Hi, I'm a Firefox user in China. I originally signed up for Firefox Account and then saw the Chinese version of that (i.e. 火狐通行证), is they one instance of FxA? It seems that I cannot log in to 火狐通行证 using my Firefox Account email address but that's rather confusing.

Asked by Alan-Liang 1 year ago

Answered by Eve 1 year ago