Firefox Support Forum

Firefox seems to have a problem on Linux using USB Security Keys. I have two Yubico Security Keys which I use for 2FA. The problem seems to be that Firefox cannot communicate with the USB port, as it doesn't make any difference whether the USB Security Key is plugged in or not, the error returned is always the same and the Security Key does not light up.

I believe Firefox's WebAuth code must be fine, as it works on Windows, which is why I think it's some kind of permissions problem. Chrome works perfectly with the Security Keys on my computer.

I've used a number of sites (I've listed a couple below) where you can test your Security Key with Firefox on KDE Neon and the error is always "UnknownError: The operation failed for an unknown transient reason":

https://www.token2.com/tools/fido2-test/ https://demo.yubico.com/webauthn-technical/registration

I cannot log into Bugzilla with GitHub as my GitHub login uses a Security Key as the second factor.

Hello, since 2 weeks I have some plugin who are not displaying in my wordpress dashboard and they are working normally on Chrome. This morning I got this message: An error occurred while connecting to WordPress REST API. It seems blocked by one of your plugins or your theme. Thanks for your help

I'm now running in troubleshooting mode with NO extensions.

For weeks my drives have been churning and I've been running out of resource, seeing the hour glass, graying screen, etc.

I finally closed the windows with countless tabs, disabled some extensions, and it got better, but I still have problems, even in troubleshooting mode.

Task manager still shows phantom tabs. I had 4 tabs open, it showed 7, etc.

And strangely, I now see Kaperski Native Messaging with the tabs in task manager: https://www.file.net/process/plugin-nm-server.exe.html

Closed that. Have 7 tabs in one window, task manager shows 11 tabs.

Am so confused.

Facebook works ok 'till I go to home page and it starts to load and stories or what ever they are called go blank and it continues to reload items over and over. Cleared cache and tried all other browsers and they work ok..

I am using the latest version of Firefox (112.02 32-bit) with Windows 10 but am being blocked from certain websites by the Cloudflare security app because it says that my browser is out-of-date. This was particularly embarassing when I was trying to buy tickets for a concert recently and was unable to access the venue's online payment system.

It may be that Cloudflare is confused because I occasionly use an older version of Firefox (52.9.0 32-bit) with an earlier version of Windows. How can this issue be resolved so that Cloudflare does not block legimate access to websites when I am using the most up-to-date version of Firefox?

I'm using Firefox 112 on Windows 10. The toolbar contains icons for several extensions that I don't want to see. I click on the >> menu and then Customize Toolbar. That opens the Overflow Menu. It says, "Drag and drop items here to keep them within reach but out of your toolbar." I try to drag one of those extension icons onto the Overflow Menu. It won't go. The dragged icon picks up a circle with a line through it, indicating that this is not allowed or not working.

How can I use the Overflow Menu as advertised, to remove unwanted extension icons from the toolbar? Or is there a good workaround?

I am trying to make the address bar thinner (reduce the height), but after trying all the recommendations on the Internet, I did not succeed. I did this through the userChrome.css file and by minimizing the icons. Please help.

I'm enrolled in multiple classes at teachable.com and they both use my email, however, the classes are VERY different and I need two separate passwords. Firefox said NO. Is there a way to have two passwords using the same email address? I did try to log in when I signed up for the second course and it did not recognize my email address. The sign in process for the first site is slightly different and goes through the instructor's site, and then through teachable.com. My password for the first class is stored on Firefox under teachable...and I've emailed myself the password to the second class until I can resolve this. I thought there would be a comment field or something to differentiate the two courses. Please help. Many thanks!

I completely removed a program from my computer several days ago. The program name still shows in Firefox, settings, general, applications. The program is showing in the applications section in content type and then action shows to the right of the content type. How do I completely remove the program name that is still showing in Firefox, Settings, General, Applications? If I need to go to the registry could you please tell me how to locate it in the registry? Thank you

(please refer to image attached)

How come when I have only cookies/offline website data checked to clear it still logs me out of websites like Twitter, Twitch, Youtube, etc?

Active logins and Site settings is UNchecked and yet it still logs me out. What is the purpose of those 2 boxes I may be misunderstanding them

in the last day firefox has all but stopped working on most websites. i can go to them and they start to load, but then they eventually break halfway through and either end up loading forever or produce an error. if i look at the console i see "Source map error: Error: NetworkError when attempting to fetch resource." this happens on twitter.com and raidbots.com to name two off the top of my head.

i did a complete refresh and even completely uninstalled and reinstalled the browser - it started working for a bit and then broke again. i have no plugins or extensions enabled currently (i have dashlane but this happens with it enabled or disabled). it's making the browser unusable. ive scanned my computer for malware and cant find anything either. i don't have this problem in any other browsers so not sure what else to try.

Hello,

Minor issue but some help would still be much appreciated here.

On some sites, when I click the login field, Firefox suggests a list of possible identifiers. Among the suggestions there is one that is the true identifier I need to use the others are mis-typos that I probably have typed in error some time in the past.

I want to clean-up that list to keep just the true identifier. How do I do that ?

When I go to Settings > Passwords I only see the true login identifier. The other items in the list of suggestions do not appear. So it seems that it is not there that I must do the cleaning-up …

[I am appending an example with a list of login identifiers that Firefox suggests (the correct identifier is the last in the list) and the information that is stored in Passwords (only the true identifier is listed).]

Many thanks.

I have a premium Pocket account. I have pocket set to display suggested articles on the Firefox 'home page'. Out of the blue several weeks ago I clicked on 'more' to save an article to pocket and the pocket choices did not include 'save to pocket.' The choices given are: bookmark, open in a new window, open in a new private window, dismiss. Also when I move the cursor to 'more' a pinterest 'save' appears beside 'more'. I used to have the pinterest 'save' extension but I deleted it.

How do I get rid of the pinterest save and how can I get the correct 'more' choices, i.e. save to pocket back?

I've done everything I know to do and nothing has worked. At present I am right clicking on the articles I would have saved to pocket (each article to a new tab) and then I use the One Tab extension to save them in a group. I have attached a screenshot.

Thank you in advance for any help you can give me.

We used to be able to organize our extension buttons and icons in the toolbar, beside the address bar. However, I just updated Firefox and can no longer show these icons on the toolbar. Instead, they're hidden in the Extensions menu (with the puzzle-piece icon)

This is annoying.

There are some extensions I use many times a day, like my password manager. Is there a way to move my extension/plugin buttons back to the toolbar?

Hello Firefox,

I sent a troubleshooting question a couple hours ago to which jscher2000 responded. I was unable to answer his questions from my email as his address was noreply How do I continue a conversation if not thru email?

Tim Peterson [removed email from public]

I recently turned on an old computer that I hadn't used in a while which had Firefox on it and was still logged in to my Mozilla account (but it was locked out of the account and needed me to manually log in again to access all the features). Before I did so I wanted to clear the old bookmarks on my old computer's Firefox so these wouldn't get added to my Mozilla account when I synchronized it, so I deleted them thinking only the bookmarks on my old computer's old Firefox would be deleted. But when I went on my laptop's Firefox to synchronize and make sure my Mozilla account was up to date all of my bookmarks were gone on this device as well, and now I can't seem to get them back - is there any way to retrieve these just deleted bookmarks? They took years to add, from many websites that I don't know the names of, and upon which I completely relied on the bookmarks to use.

A lot of the images appear broken, see the images attached(left is FireFox, right is Chrome) Only happens with Mozilla browsers, nighty, beta, regular, I've tried them all Reinstalled countless times Hope that someone will help me with this

Hello All I took my box to best buy because it was not working properly. They replaced the drive now I have no access to the passwords saved in firefox. Is there any way to get them back ? I have the old drive ! Any help greatly appreciated Gary

For the past couple of days I have been unable to send, save or discard Emails. I can do this in Microsoft Edge or on my iphone or ipad, so it can only be a Firefox problem.